Executive Snapshot

Figure: Executive Snapshot: These Five Trends Will Allow Grocery Retailers to Ride the Waves of Economic Volatility

Situation Overview

Trend 1: Self-Service Adoption Will Continue to Grow, Evolving From In-Store Self-Checkout to Experimentation with Scan and Go and Mass Deployment of Autonomous Retail Solutions

What's Next for Self-Service and Autonomous Retail?

Trend 2: Store Formats Will Rapidly Change to Accommodate the Increasing Role of eCommerce, Cater to a Rapidly Digitized Consumer Journey, and Deliver Localized Experiences Closer to the Consumer

What's Next for Store Formats and Serving the Digitized Customer?

Trend 3: AI and Computer Vision Will Provide Retailers the Same Degree of Intelligence In-Store as They Enjoyed Online: Engagement and Traffic Analysis, Inventory Replenishment, Security, and Sentiment Analysis

What's Next for Data Analytics and AI?

Trend 4: Automation Will Address Ongoing Labor Challenges by Transforming Retail Logistics, Last-Mile Delivery, and In-Store Tasking

What's Next for Workforce Optimization?

Trend 5: Payments Will Continue to Digitize with Global Adoption of Biometric-Based Payments, Digital Wallets, Digital Currency, Merchant Apps, and P2P Payments

What's Next for Digital Payments?

Advice for the Technology Buyer

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Synopsis