TECH BUYER Sep 2022 - IDC Perspective - Doc # US49603021

Sustainable Food Distribution: How Grocery Retailers Will Use Technology to Reduce Food Waste and Improve Customer Experience

By:

Leslie Hand
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Sustainable Food Distribution: How Grocery Retailers Will Use Technology to Reduce Food Waste and Improve Customer Experience

Situation Overview

Sustainability Emerges as a Primary Goal for Retailers

Within Sustainable Retail, Grocers Have a Unique Challenge: Food Waste

Technology Will Be Key to Grocers Achieving UN 2030 Goals

Invest in These Use Cases to Achieve Food Waste Reduction Key Performance Indicators and Increase Customer Satisfaction

Figure: Technology Use Cases for Achieving Zero Food Waste Status

Intelligent Forecasting and Ordering Tools

Producer and Supplier Communication Platforms

Cold Chain Remote Monitoring

In-Store Smart Temperature Sensors and IoT

Digitized Expiration Checks, Dynamic Pricing, and Digital Markdowns

Workforce Optimization Platforms

Microfulfillment Centers for Freshness Optimization

“Deep Discount” Applications with BOPIS Fulfillment

Communication and Logistics Platforms for Charitable Giving and Aftermarket Buyers

Routing and Transport Optimization AI

Intelligent Tracking of Giving for System Optimization, Planning, and Tax Benefits

What Is Next for Food Waste Reduction?

Figure: Sustainability Technology Also Drives Traditional Key Performance Indicator Performance

Advice for the Technology Buyer

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