IDC FutureScape Figure

Figure: IDC FutureScape: Worldwide CIO Agenda 2023 Top 10 Predictions

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2025, 70% of CIOs Will Find Their Roles Being Challenged by LOB Counterparts Who Better Demonstrate the Ability to Align Technology with the Organization's Mission and Customers

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2025, 60% of CIOs Will Increase Their Reach and Impact by Effectively Governing "Pervasive IT" Spanning LOBs and Ecosystem Partners and Optimizing Services from the Best Contributors

Associated Drivers

IT Impact

Guidance

Prediction 3: To Address the Increasing Volatility of Market and Customer Needs, by 2026, 60% of CIOs Will Use Operating Model Design to Optimize Value Stream, Agile Architecture, and Risk Management

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2024, 65% of CIOs Will Actively Harness Resilience Capabilities as a Competitive Advantage to Deliver Financial, Supply Chain, Ecosystem, and Sustainability Differentiation

Associated Drivers

IT Impact

Guidance

Prediction 5: Through 2025, Only 45% of CIOs Will Achieve a True Intelligent Enterprise That Blends AI/ML and Deep Automation with Speed and Scale to Monetize Changing Business Environments

Associated Drivers

IT Impact

Guidance

Prediction 6: To Cope with Skills Shortages, Labor Needs, and Work That Is Beyond Human Abilities, by 2026, 75% of CIOs Will Broadly Augment Critical Systems with Embedded Intelligence and Automated Technologies

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2025, 70% of CIOs Will Rely More on Operational Data and Information Collected on the "Edge," as Businesses Look to Act on Multiple Source Real-Time Data for Faster Decision Making

Associated Drivers

IT Impact

Guidance

Prediction 8: By 2024, 40% of CIOs Will Be Tasked with Using Technology Ethically to Gain Insight into Employee Experience and Their Perceptions of the Company's Offerings and to Enable Them to Amplify the Brand

Associated Drivers

IT Impact

Guidance

Prediction 9: Through 2027, 80% of CIOs Will Provide Governance in Selecting "Clean" Information Technology, Holding Partners Accountable, and Managing Systems with Sustainability Metrics

Associated Drivers

IT Impact

Guidance

Prediction 10: By 2025, with 40% or More of IT Spending as a Service, Use of Short Duration Capex Cutting Tactics Will be Constrained, Instead Requiring Lasting Opex Resets of 10–30% in Software and Resources

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

Storms of Disruption — Accelerating, Interconnected Uncertainty

Economic Instability — Flurry, Snowball, or Avalanche?

Digital Business — Stepping Stone to the Future Enterprise

Meaningful Intelligence — Differentiated Decision Power

Ecosystem-Based Innovation — Driving Enterprise Value

Work Mode Upheaval — New Models and Leadership

Everything as a Service — Thriving Through the Change

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