Table of Contents
IDC FutureScape Figure
Figure: IDC FutureScape: Worldwide CIO Agenda 2023 Top 10 Predictions
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By 2025, 70% of CIOs Will Find Their Roles Being Challenged by LOB Counterparts Who Better Demonstrate the Ability to Align Technology with the Organization's Mission and Customers
Associated Drivers
IT Impact
Guidance
Prediction 2: By 2025, 60% of CIOs Will Increase Their Reach and Impact by Effectively Governing "Pervasive IT" Spanning LOBs and Ecosystem Partners and Optimizing Services from the Best Contributors
Associated Drivers
IT Impact
Guidance
Prediction 3: To Address the Increasing Volatility of Market and Customer Needs, by 2026, 60% of CIOs Will Use Operating Model Design to Optimize Value Stream, Agile Architecture, and Risk Management
Associated Drivers
IT Impact
Guidance
Prediction 4: By 2024, 65% of CIOs Will Actively Harness Resilience Capabilities as a Competitive Advantage to Deliver Financial, Supply Chain, Ecosystem, and Sustainability Differentiation
Associated Drivers
IT Impact
Guidance
Prediction 5: Through 2025, Only 45% of CIOs Will Achieve a True Intelligent Enterprise That Blends AI/ML and Deep Automation with Speed and Scale to Monetize Changing Business Environments
Associated Drivers
IT Impact
Guidance
Prediction 6: To Cope with Skills Shortages, Labor Needs, and Work That Is Beyond Human Abilities, by 2026, 75% of CIOs Will Broadly Augment Critical Systems with Embedded Intelligence and Automated Technologies
Associated Drivers
IT Impact
Guidance
Prediction 7: By 2025, 70% of CIOs Will Rely More on Operational Data and Information Collected on the "Edge," as Businesses Look to Act on Multiple Source Real-Time Data for Faster Decision Making
Associated Drivers
IT Impact
Guidance
Prediction 8: By 2024, 40% of CIOs Will Be Tasked with Using Technology Ethically to Gain Insight into Employee Experience and Their Perceptions of the Company's Offerings and to Enable Them to Amplify the Brand
Associated Drivers
IT Impact
Guidance
Prediction 9: Through 2027, 80% of CIOs Will Provide Governance in Selecting "Clean" Information Technology, Holding Partners Accountable, and Managing Systems with Sustainability Metrics
Associated Drivers
IT Impact
Guidance
Prediction 10: By 2025, with 40% or More of IT Spending as a Service, Use of Short Duration Capex Cutting Tactics Will be Constrained, Instead Requiring Lasting Opex Resets of 10–30% in Software and Resources
Associated Drivers
IT Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
Storms of Disruption — Accelerating, Interconnected Uncertainty
Economic Instability — Flurry, Snowball, or Avalanche?
Digital Business — Stepping Stone to the Future Enterprise
Meaningful Intelligence — Differentiated Decision Power
Ecosystem-Based Innovation — Driving Enterprise Value
Work Mode Upheaval — New Models and Leadership
Everything as a Service — Thriving Through the Change
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