target audience: TECH BUYER  Publication date: Nov 2022 - Document type: IDC Perspective - Doc  Document number: # US49812422

Transforming the Store: Results of the 2022 Global Retail Operating Model Survey

By: 

  • Leslie Hand
  • Karen Augustine
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Content

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Transforming the Store

  • Situation Overview

    • Growth, Profitability, and Customer Satisfaction Are Critical Retailer Goals

    • Figure: Retailers' Top Business Priorities

    • Store Operations Is the Most Common Focus of Retailer Innovation

    • Figure: Retailers' Top Innovation Areas in the Next Two Years

    • Retailers Are Implementing Store Operation Innovations, Especially in the United States

    • Figure: Top Innovative Use Cases/Initiatives for Store Operations

    • Figure: Top Technologies Used or Planned to Use for Store Operations

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis