Future of Work: Strategies for the Flexible Work Experience

Executive Snapshot

• Figure: Executive Snapshot: Strategies for the Flexible Work Experience

Situation Overview

• IDC's Future of Work Framework

• Figure: IDC's Future of Work Framework

• Augmentation

• Culture

• Space

• The Challenge of Defining New Work Models

• Figure: Challenges Around the Flexible Work Experience

• Talent Concerns/Limitations

• Attracting and Retaining Top Talent

• Addressing the Skills Gap

• Measuring and Improving Employee Productivity

• Figure: Top Business Challenges

• Figure: Top IT Challenges

• Managing Employee Burnout

• Addressing the Needs of Frontline Workers

• Complexity of Human and Technology Integration

• Lack of IT Support for Low Code/No Code and Automation Deployment

• Fear of Automation: Lack of Understanding How to Program and Best Use it, Beyond the Fear of Taking Jobs

• Navigating Technology and Space

• Rebuilding/Redesigning Physical Workplaces

• Investing in Intelligent Digital Workspaces: Finding Ways to Drive Effective Teaming and Collaboration

• Democratization of Technology: Parity of Experience Between In-Office and Remote Employees

• Navigating Rigid Organization and LeadershipMisalignment Between Agile Teams and Legacy Leadership Models

• Managing Generational Change in a Hybrid Setup

• Managing the Cross-Functional Culture of Cooperation and Collaboration

• Concerns Around Technical Security and Organizational Trust

• Monitoring Employee Data Usage and Governance

• Unsecure/Unmanaged Devices, Networks, and Apps Threaten Organization's Security Posture

• The Future of Work

• The Rise of the Digital Coworker

• Opportunities for Hybrid Work and the Reinvented Office

• Opportunities for Improving Employee Experiences

Advice for the Technology Buyer

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• Related Research

• Synopsis