target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC Perspective - Doc  Document number: # US49961823

Future of Work: Strategies for the Flexible Work Experience


  • Amy Loomis, Ph.D. Loading
  • Anu Mehta Loading
  • Holly Muscolino Loading
  • Lily Phan Loading
  • Meike Escherich Loading
  • Kazuko Ichikawa Loading
  • Shannon Kalvar Loading
  • Lisa Rowan
  • Angela Salmeron Loading
  • Wayne Kurtzman Loading


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Table of Contents

  • Executive Snapshot

    • Figure: Executive Snapshot: Strategies for the Flexible Work Experience

  • Situation Overview

    • IDC's Future of Work Framework

    • Figure: IDC's Future of Work Framework

    • Augmentation

    • Culture

    • Space

    • The Challenge of Defining New Work Models

    • Figure: Challenges Around the Flexible Work Experience

    • Talent Concerns/Limitations

    • Attracting and Retaining Top Talent

    • Addressing the Skills Gap

    • Measuring and Improving Employee Productivity

    • Figure: Top Business Challenges

    • Figure: Top IT Challenges

    • Managing Employee Burnout

    • Addressing the Needs of Frontline Workers

    • Complexity of Human and Technology Integration

    • Lack of IT Support for Low Code/No Code and Automation Deployment

    • Fear of Automation: Lack of Understanding How to Program and Best Use it, Beyond the Fear of Taking Jobs

    • Navigating Technology and Space

    • Rebuilding/Redesigning Physical Workplaces

    • Investing in Intelligent Digital Workspaces: Finding Ways to Drive Effective Teaming and Collaboration

    • Democratization of Technology: Parity of Experience Between In-Office and Remote Employees

    • Navigating Rigid Organization and LeadershipMisalignment Between Agile Teams and Legacy Leadership Models

    • Managing Generational Change in a Hybrid Setup

    • Managing the Cross-Functional Culture of Cooperation and Collaboration

    • Concerns Around Technical Security and Organizational Trust

    • Monitoring Employee Data Usage and Governance

    • Unsecure/Unmanaged Devices, Networks, and Apps Threaten Organization's Security Posture

    • The Future of Work

    • The Rise of the Digital Coworker

    • Opportunities for Hybrid Work and the Reinvented Office

    • Opportunities for Improving Employee Experiences

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis