Table of Contents
Executive Snapshot
Figure: Executive Snapshot: Payers' Guide to the Future of Trust
Situation Overview
Figure: IDC's Elements of Trust
Payer-Provider Trust
Payer Trust in Provider Claims Coding
Payer-Provider Trust in Value-Based Care and Contracting
Payer-Member Trust
Payer Trust in Member Services
Payer Trust in Member Communications
Payer Trust in Member Data Aggregation, Exchange, and Sharing
Payer Trust in Member Data Consent
Payer Trust in Member Care and Wellness Plan Coordination
Stages of Trust Building for Care Coordination
Payer Trust in Member Directories of Providers
Payer Trust in Member Novel Therapies
Payer Trust with Employer Groups
Payer Trust in Blockchain
Advice for the Technology Buyer
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Related Research
Synopsis