TECH BUYER Jan 2023 - IDC Perspective - Doc # US49995423

Payers' Guide to the Future of Trust

By:

Jeff Rivkin
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Table of Contents

Executive Snapshot

Figure: Executive Snapshot: Payers' Guide to the Future of Trust

Situation Overview

Figure: IDC's Elements of Trust

Payer-Provider Trust

Payer Trust in Provider Claims Coding

Payer-Provider Trust in Value-Based Care and Contracting

Payer-Member Trust

Payer Trust in Member Services

Payer Trust in Member Communications

Payer Trust in Member Data Aggregation, Exchange, and Sharing

Payer Trust in Member Data Consent

Payer Trust in Member Care and Wellness Plan Coordination

Stages of Trust Building for Care Coordination

Payer Trust in Member Directories of Providers

Payer Trust in Member Novel Therapies

Payer Trust with Employer Groups

Payer Trust in Blockchain

Advice for the Technology Buyer

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Related Research

Synopsis

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