IDC TechScape Figure

Figure: IDC TechScape: Worldwide Omni-Channel Retail Operations Technology, 2023

In This Study

Technology Markers of Momentum

Table: IDC TechScape Technology Markers of Momentum — Omni-Channel Retail Operations Technologies, 2023

Transformational

Automated Checkout

Figure: Automated Checkout Markers of Momentum

Workforce Management

Figure: Workforce Management Markers of Momentum

Task Management

Figure: Task Management Markers of Momentum

Mobile Communications/Collaboration Tools

Figure: Mobile Communications/Collaboration Tools Markers of Momentum

Contactless and Touch-Free Payments

Figure: Contactless and Touch-Free Payments Markers of Momentum

Real-Time Inventory Management

Figure: Real-Time Inventory Management Markers of Momentum

Omni-Channel Commerce

Figure: Omni-Channel Commerce Markers of Momentum

Asset Management/IoT

Figure: Asset Management/IoT Markers of Momentum

Micro-Fulfillment

Figure: Micro-Fulfillment Markers of Momentum

Store Traffic Analysis

Figure: Store Traffic Analysis Markers of Momentum

Digital Shelf

Figure: Digital Shelf Markers of Momentum

Smart Carts

Figure: Smart Carts Markers of Momentum

Digital Twins

Figure: Digital Twins Markers of Momentum

Interactive Digital Displays

Figure: Interactive Digital Displays Markers of Momentum

Incremental

Self-Checkout

Figure: Self-Checkout Markers of Momentum

Click and Collect

Figure: Click and Collect Markers of Momentum

Live Stream Assistants/Virtual Chat

Figure: Live Stream Assistants/Virtual Chat Markers of Momentum

Contextualized Promotions

Figure: Contextualized Promotions Markers of Momentum

Self-Serve Kiosks

Figure: Self-Serve Kiosks Markers of Momentum

Fraud and Loss Prevention

Figure: Fraud and Loss Prevention Markers of Momentum

Navigation/Wayfinding

Figure: Navigation/Wayfinding Markers of Momentum

Contactless Returns

Figure: Contactless Returns Markers of Momentum

Opportunistic

AR/VR

Figure: AR/VR Markers of Momentum

Self-Serve Lockers/Vending

Figure: Self-Serve Lockers/Vending Markers of Momentum

Robotic Workforce

Figure: Robotic Workforce Markers of Momentum

Digital Fitting Rooms

Figure: Digital Fitting Rooms Markers of Momentum

Technology Adoption Outlook

IDC TechScape Methodology

IDC TechScape Categories and Definitions: Transformational, Incremental, and Opportunistic

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Related Research

Synopsis