rssconsumer IDC RSS alerts Executive Snapshot: DX Technology Impact by Sector, 2018 <P>This IDC Survey focuses on key buyer behavior data points to give vendors a quick look at DX market indicators such as:</P><UL><LI>IDC Pillar and Innovation Accelerator technologies driving DX initiatives by sector and company size</LI><LI>Specific technologies driving DX initiatives by sector and company size</LI><LI>DX use case references and insights</LI></UL><P>The information is intended to be "snackable" content to help vendors facilitate and shape forward-thinking discussions with clients and prospects.</P> IDC Survey Fri, 07 Dec 2018 05:00:00 GMT Craig Simpson, Eileen Smith IDC FutureScape: Worldwide Customer Experience 2019 Predictions <P>This IDC Web Conference presents a discussion by IDC's Alan Webber on the key predictions that will impact how enterprises address the customer experience over the next three to five years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies. </P><P>To learn more about IDC FutureScape 2019, go to</P> Web Conference: Tech Buyer Fri, 07 Dec 2018 05:00:00 GMT Alan Webber India Smart Wearables Market Finishes Strong with 102,000 Shipment Units in 2018Q3, IDC India Reports According to data from the International Data Corporation (IDC) Quarterly Wearables Tracker, the smart wearables, generally defined as wearables which can run third-party applications on its own, saw two successive quarters of double-digit growth and shipped 102,000 units in the 2018Q3, making it the first quarter to cross the 100,000 units shipment mark in the country. Moreover, thanks to a surge in smartwatch shipment volumes, it has not only helped the category to grow but also gave a new leader in the smart wearables segment as Samsung overtakes Apple to claim the leadership in the 2018Q3. Tracker Press Release Thu, 06 Dec 2018 05:00:00 GMT Smart/Intelligent NICs: Enabling Next-Generation Networks <P>This IDC study examines why the iNIC market is gaining traction and greater share of the total NIC market; various iNIC implementation approaches such as those based on FPGAs, ASICs, and general-purpose CPU core-based SoCs; and iNIC vendor solutions based on these implementation choices. The study also delves into the iNIC adoption strategies and needs of end users, including cloud service providers and telecommunications service providers.</P><P>"The smart/intelligent NIC market has matured considerably over past few years and continues to evolve," said Abhi Dugar, research director, Network Infrastructure and IoT Security. "While cloud service providers have been driving the iNIC market, telecommunication service providers are also leveraging the variety of iNIC solutions that are being introduced."</P> Technology Assessment Thu, 06 Dec 2018 05:00:00 GMT Abhi Dugar Telecom Internet of Things Readiness Index in Asia/Pacific (Excluding Japan) <P>This IDC telecom Internet of Things (IoT) readiness index study offers a deep dive into countries in Asia/Pacific (excluding Japan) (APEJ) with respect to their preparedness for telco IoT solutions. The index is a comprehensive combination of technical metrics (such as IT and IoT spends), economic criteria (gross domestic product and ease of doing business), and specific telecom parameters (data connectivity, value-added services revenues, machine-to-machine spending, mobile broadband consumption, and so forth). This research offers a perspective on the adoption of IoT solutions across the region for telecom field services management, data management and analytics, and telecom basestation remote monitoring, among others.</P><P>"Internet of Things has the potential to automate and optimize many telco processes to improve customer experience, build loyalty, and increase mobile services consumption," says Shaily Shah, research manager, Internet of Things, IDC Asia/Pacific. "In the APEJ region, with trends such as 5G use case trials, LPWAN rollouts, and varied maturity of telecom infrastructure, intelligent IoT solutions have an interesting landscape to foray," she adds.</P> Market Perspective Thu, 06 Dec 2018 05:00:00 GMT Shaily Shah, Hugh Ujhazy, Ravikant Sharma The Role of Open Source in IoT Application Development <P>This IDC Perspective examines the role of open source software (OSS) in IoT application development worldwide as well as a specific view into the European environment. The document provides the reader with the current status of IoT application development, some of the key benefits and challenges of leveraging OSS for IoT application development, an overview of some of the vendors and foundations involved in open source IoT projects, common open source IoT monetization models, and best practices for successful solution deployment.</P><P>"While there is strong customer interest in commercial (non–open source) IoT application platforms, leveraging open source technology platforms for IoT application development can offer many benefits, including a reduced potential for vendor lock-in, flexible development/deployment options, and cost savings," says Stacy Crook, research director, IoT.</P><P>"In the broader software market, open source software has long been a viable, attractive option. But more recently, we have seen IoT become a key focal point for some of the major foundations that nurture a portfolio of OSS technologies, helping jump-start that market and greatly increasing competitive conditions for non–open source solutions," says Al Gillen, group VP, Software Development and Open Source.</P> IDC Perspective Thu, 06 Dec 2018 05:00:00 GMT Stacy Crook, Al Gillen, Angela Salmeron IDC FutureScape: Worldwide Health Industry 2019 Predictions — Canada Implications <P>This IDC Tech Buyer Presentation discusses the Canadian regionalization of <I>IDC </I><I>FutureScape</I><I>: Worldwide Health Industry 2019 Predictions </I>(IDC #<B><A href="/getdoc.jsp?containerId=US43122618">US43122618</A></B>, October 2018). It provides a detailed perspective on the forces shaping business and the Canadian healthcare market over the next several years. Each prediction is presented based on the timeline projection, complexity assessment, and organizational impact on the "mainstream" market.</P><P>"Change is happening in Canadian healthcare. Better access and convenience are being driven by patients that want to manage their health in the same way that they shop online, listen to music, and communicate with friends. Caregivers, including physicians, nurses, pharmacists, and friends and family that help at home, want faster and better ways to share information," says Mark Schrutt, strategic advisor, Public Sector and Innovation research, IDC Canada.</P> Tech Buyer Presentation Wed, 05 Dec 2018 05:00:00 GMT Mark Schrutt, Jason Bremner U.S. Gaming Household AR/VR User Survey, 3Q18 <P>This IDC Survey is a 44-slide presentation that summarizes findings from IDC's 2018 <I>U.S. Gamer Survey</I><I>,</I> as it relates to virtual reality (VR) and augmented reality (AR) hardware adoption and app and video content use in game-playing households. Since about two-thirds of U.S. households contain a gamer, the results are directionally representative of all consumer households.</P><P>The consumer VR device installed base was naturally much larger in 3Q18 (>4 million in the United States compared with about a quarter of a million AR devices — of which <5,000 appear to have been general-purpose AR headsets/glasses), and the off-the-shelf app and content ecosystem around VR is far more mature. As a result, the deck primarily focuses on the competitive positioning of Gear VR, PlayStation VR, Oculus Rift and Go, Daydream View, Vive and Vive Pro, and Windows Mixed Reality headsets, especially as it relates to app use by category and customer demographics. The deck also delves into rationales that are stopping more gaming households from picking up a VR/AR product.</P><P>"Video viewing, games, and communication and social networking apps were the top 3 VR and AR consumer use cases last quarter in the United States, although there were substantive differences between available product brands. It's equally clear, though, that VR/AR product adoption remains a fairly niche phenomenon and that the bundle price of these headsets, glasses, and related viewing devices needs to keep coming down, or at least increase significantly in perceived customer value, if vendors want to top the 25% penetration mark of gaming households within three years." — Lewis Ward, IDC's research director of Gaming and VR/AR</P> IDC Survey Wed, 05 Dec 2018 05:00:00 GMT Lewis Ward iCafes in Asia/Pacific (Excluding Japan) Market Sizing and Analysis <P>This IDC presentation sizes the market for internet cafes (iCafes) within the Asia/Pacific (excluding Japan) region, or APEJ, and provides analysis and commentary on select markets within the region. It also examines some of the challenges faced by the iCafe industry and provides suggestions to vendors on how to best navigate through them. </P><P>"Within APEJ, iCafes have historically been a big vertical market for PC vendors," says Sam Reynolds, market analyst, Client Devices, IDC Asia/Pacific. "However, given changing consumer tastes, the iCafe market isn't the same reliable channel for PCs it once was." </P> Market Presentation Wed, 05 Dec 2018 05:00:00 GMT Samuel Reynolds, Stallone Hangewa, Sean Agapito, Neo Zheng, Ray Lin, Gaowa Wulan, Sang Jun Kwon IDC MaturityScape Benchmark: Curated Merchandise Orchestration in the United States, 2019 <P>This IDC study should be read in conjunction with <I>IDC </I><I>MaturityScape</I><I>: Curated Merchandise Orchestration 1.0</I> (IDC #<B><A href="/getdoc.jsp?containerId=US43293616">US43293616</A></B>, December 2017). Together, they provide a comprehensive overview of CMO maturity in five dimensions — vision, process, technology, data, and analytics — and enables retailers to:</P><UL><LI>Assess their current retail planning competency and maturity</LI><LI>Foster a dialog among business and technology executives on related goals and actions</LI><LI>Create a baseline for short-term and long-term planning for all dimensions of retail planning</LI></UL><P>"Traditional retail planning has run its course, overstaying its welcome," said Greg Girard, program director for Intelligent Product Merchandising and Marketing Strategies. "Retailers need to think digital first. Most are struggling with this. They have gone digital around the edges, but now there are no more edges, and they must flip the planning process and culture to a digital mindset. Curation speaks to designing, buying, assorting, and localizing. Orchestration speaks simultaneous planning and execution for continuous rebalancing of network inventory, the digital and physical space, and demand creation. CMO is the central nervous system of enterprise and ecosystem signals that harmonize its own and adjacent processes from design to deliver."</P> IDC MaturityScape Benchmark Tue, 04 Dec 2018 05:00:00 GMT Greg Girard