rssconsumer IDC RSS alerts 5G in the U.K.: Prospects for Enterprises <P>This IDC Market Perspective assesses the progress made by the U.K.'s mobile industry, government, and academic institutions in developing 5G and the prospects for availability and adoption of 5G applications that can transform the productivity and effectiveness of U.K. enterprises.</P><P>"U.K. mobile operators' 5G development strategies should be oriented primarily toward the needs of the enterprise market," said John Delaney, associate, IDC. "This is where most of the opportunity for incremental 5G revenue resides."</P> Market Perspective Tue, 19 Oct 2021 04:00:00 GMT John Delaney Asia/Pacific (Excluding Japan) Smart Speaker Market: The Key Reason Why a Consumer Buys a Smart Speaker <P>This IDC Survey Spotlight examines the key reason why a consumer buys a smart speaker in the Asia/Pacific (excluding Japan) (APEJ) market. The result is based on <I>IDC's 2021 Consumer Devices Survey</I>, carried out in May to July 2021 among 1,175 smart speaker users in APEJ. This Survey Spotlight covers the reasons and the rationale behind their behavior.</P> IDC Survey Spotlight Tue, 19 Oct 2021 04:00:00 GMT Kenneth Liew Emerging Technologies in Europe — Surfing the Wave of Innovation <P>In this IDC Web Conference, Alexandra Rotaru, Andrea Siviero, and Luca Butiniello analyzed the latest trends in the emerging technologies market, starting from the mixed effects brought by the COVID-19 pandemic and ending with describing the current picture. Some of the questions that were answered during the webcast were:</P><UL><LI>What are the main emerging technologies on the market and how are organizations looking at them as the pandemic continues?</LI><LI>What emerging technologies do IT providers need to have in their agenda and why are they important?</LI><LI>What challenges do organizations face when adopting emerging technologies and what role do IT providers play?</LI></UL> Web Conference Proceeding: Tech Supplier Tue, 19 Oct 2021 04:00:00 GMT Luca Butiniello, Alexandra Rotaru, Andrea Siviero What Integrated Applications Are Expanding Capabilities and Leading Innovation Opportunities for Asia/Pacific (Excluding Japan) Manufacturers? <P>This IDC Survey Spotlight examines the latest results from IDC's <I>2021 </I><I>Asia/Pacific Manufacturing Insights Survey</I>. IDC found that although many manufacturers are still using spreadsheets for traditional applications, there is a shift toward enterprise resource planning (ERP), financial, other integrated systems, or point solutions to enable advanced capabilities and integration. As Asia/Pacific manufacturers expand their priorities from focusing primarily on quality, efficiency, yield, and other typical manufacturing metrics to prioritizing product innovation and new business models, the systems required to support this shift are also changing. This finding is especially relevant in a world dealing with rapid product and service innovations to address health, economic, climate, and market disruptions. Manufacturers will need to adopt technologies that enable systems and process integration to increase their ability to innovate products and services and stay competitive in the marketplace.</P> IDC Survey Spotlight Tue, 19 Oct 2021 04:00:00 GMT Stephanie Krishnan 国内Future of Workstyle(働き方の未来)市場予測、 2021年~2024年 <P>本調査レポートは、2021年6月に初めて発行された「<I>W</I><I>orldwide Future of Work Spending Guide</I>」のデータを引用して国内FoWの市場規模を分析したものである。同Spending Guideは「<I>DX</I><I> Spending Guide</I>」をベースとして、その他のSpending GuideからFoW関連データを統合し、FoWのピラーやユースケースの定義に基づいて再構築している。IDC Japan PC、携帯端末 &クライアントソリューションのグループマネージャーである市川 和子は、「新型コロナウイルス感染症(COVID-19)の感染拡大を契機としてリモートワークが浸透し、今後はハイブリッドワークが標準的な働き方になるとIDCは考えている。本調査レポートでは、ハイブリッドワークや自動化をドライバー(促進要因)としてFoW市場は今後も高成長を達成すると予測している」と述べている。</P> Market Forecast Tue, 19 Oct 2021 04:00:00 GMT Kazuko Ichikawa 5G Americas 2021: Notable Shift in Tone to Operationalizing 5G For Unlocking New Opportunities, Particularly Those In the Enterprise <P>5G Americas 2021 focused on how 5G is beginning to deliver on the promises of improving the business and enterprise customer experience, especially tied to certain industry verticals such as healthcare, industry 4.0, education, and smart cities. Speakers also noted that there is much still to be done in technology development, business strategy, and operations management.</P> IDC Link Sat, 16 Oct 2021 04:00:00 GMT Karl Whitelock, Patrick Filkins Grocery Retail in Europe: The Status of Core Business Processes and Applications <P>This IDC Market Presentation provides an overview of the implementation status of solutions in core retail processes — store systems/operations, ecommerce, employee experience, customer experience, supply chain, and product merchandising and marketing — for grocery retailers in 2021. Data analyzed is based on IDC's 2021 <I>Global Retail Core Processes and Applications Survey</I>. This research also includes innovative examples from European retailers implementing these solutions in their core processes. </P> Market Presentation Fri, 15 Oct 2021 04:00:00 GMT Federica Galvani, Filippo Battaini Initiatives Related to Customer Satisfaction and Trust Take Priority at Companies That Manage CX More Strategically at the Corporate Level <P>This IDC Survey Spotlight provides insight into the types of customer experience (CX) improvement initiatives that enterprises are working on. Further, it also discusses how enterprises prioritize CX initiatives and how initiative priority varies based on the extent to which the company has improved customer experience at the corporate level. This document contains data from IDC's 2021 <I>Future of Customers and Consumers (</I><I>FoCC</I><I>) Survey</I> conducted in September 2021. The purpose of this survey is to understand how companies are employing technology to better identify and take the perspective of the customer that results in a positive outcome for the customer and the brand. The survey solicited responses from approximately 500 respondents in the United States and Canada and across a range of industries in both these countries.</P> IDC Survey Spotlight Fri, 15 Oct 2021 04:00:00 GMT Sudhir Rajagopal Launch KSA: Key Public Announcements and Their Ramifications for the Saudi ICT Market <P>As Saudi Arabia approaches the execution phase of the landmark Vision 2030 program, it has become evident that a concerted approach to achieving the national digital transformation goals is critical. Therefore, the Saudi government has launched several initiatives to harness the success of various programs and create a strategic, longer-term vision for sustainability, transformation, and diversification. These programs, announced over the course of 2020 and 2021, culminated in the Launch KSA event, which laid the foundation for Saudi Arabia's regional digital dominance beyond 2030.</P> Market Note Fri, 15 Oct 2021 04:00:00 GMT Uzair Mujtaba, Mufasir Yousuf, Hyder Aftab, Jawairia Asif, Mohammed Azim U.S. Smartwatch Forecast Update, 2021–2025: CY 4Q21 <P>This IDC study presents the five-year forecast for smartwatch shipments in the United States.</P><P>"The U.S. smartwatch market is undergoing a significant change in 2021, setting the stage for what its future will look like," says Ramon T. Llamas, research director for IDC's Wearables Program. "Apple will stay well out in front throughout our forecast, but as WearOS gains Fitbit and Tizen, it will catapult itself into a much more competitive position than before. What will bear close attention is how its' hardware partners will leverage the new platform's capabilities."</P> Market Forecast Wed, 13 Oct 2021 04:00:00 GMT Ramon T. Llamas