rssconsumer IDC RSS alerts Amazon Innovation Day: Solving Real Customer Problems <P>This IDC Market Note includes analyst opinion and customer references from the Amazon Innovation Day event held on April 30, 2019 in Sydney, Australia.</P> Market Note Thu, 23 May 2019 04:00:00 GMT Monica Collier Conversations About Enterprise Applications Ecosystems <P>This IDC Market Perspective discusses key market developments in enterprise applications ecosystems. On March 4, 2019, IDC analysts across Europe contributed to an online brainstorming conference and explored large enterprise applications vendor strategies for incorporating Innovation Accelerators — AI, BDA, RPA, next-generation security, IoT, AR/VR, and other new technologies — into their enterprise application platforms. This document summarizes the narratives of eight IDC analysts with diverse product/market perspectives. </P><P>"The enterprise applications market is transforming from a slow-moving incremental technology market into a fast-moving, vibrant, and collaborative ecosystem. Vendors must embrace new agile operating models to thrive in this new world of enterprise applications. This discussion proves that the days of monolithic enterprise architectures are truly behind us," said Gerry Brown, IDC's CX research director.</P> Market Perspective Thu, 23 May 2019 04:00:00 GMT Gerry Brown, Alexandros Stratis, Neil Ward-Dutton, Margaret Adam, Giorgio Nebuloni, Roz Parkinson, Danielle Hernandez, John O'Brien IDC TechScape: Worldwide Life Science Commercial IoT Technologies, 2019 <P>This IDC study provides a systematic assessment of IoT technology use cases and adoption momentum within life science commercial operations. This IDC TechScape is an evaluation model based on a comprehensive framework and a set of parameters that assess a technology's adoption progress relative to one another and to those factors expected to be most conducive to success over both the short term and the long term. In breaking technologies into three major adoption categories — transformational, incremental, and opportunistic — this IDC TechScape aspires to provide IT buyers with an industry snapshot as to where specific technologies lie today relative to current industry best practices. In addition, this IDC TechScape identifies technologies likely to become best practices in the future and their current state of adoption maturity relative to each other. Within our discussion of individual technologies, we also identify our analyst best opinions regarding key momentum factors — highlighted as IDC TechScape Markers of Momentum, where we rate technologies based on adoption speed, risk, and market interest.</P><P>According to Michael Townsend, research director, Life Sciences Commercial Strategies at IDC, "The commercial segment of the life science industry continues to invest heavily in IoT technology for a variety of applications in production, supply chain, facilities, and sales operations. These IoT use cases and technology are an important sector of the life science industry's drive toward digital transformation and automation affecting the entire enterprise, the supply chain, and customers. IDC expects continued heavy investment and innovation in IoT and associated technology going forward."</P> IDC TechScape Thu, 23 May 2019 04:00:00 GMT Michael Townsend IDC's Worldwide Smart Home Device Tracker Taxonomy, 2019 <P>This IDC study provides a comprehensive overview and definitions for smart home devices. The definitions provided in this document represent the scope of IDC's smart home devices hardware research.</P><P>This taxonomy outlines market segmentations and measurement methodologies for the smart home devices industry, including classification by technology, vendor, geography, and revenue metrics.</P><P>"IDC's worldwide smart home device taxonomy presents a standardized and detailed framework of the smart home device market," said Ryan Reith, program vice president for IDC's Mobile Device Trackers. "The taxonomy document serves as a guideline to better understand and use IDC's wearable devices research."</P> Taxonomy Thu, 23 May 2019 04:00:00 GMT Jitesh Ubrani, Adam Wright, Ryan Reith, Antonio Arantes, Francisco Jeronimo, Jan Prenosil, Manish Nargas, Isaac Ngatia, Paola Soriano, Hiroshi Shibutani, Kenneth Liew U.S. Smart Speaker Market Shares, 2018: Amazon Leads in Volume and Google Leads in Value <P>This IDC study discusses the U.S. smart speaker market shares for 2018.</P><P>"The smart speaker market continues to advance at a rapid pace in terms of both the number and types of products entering the market and rising levels of consumer awareness and adoption of these devices," says Adam Wright, senior research analyst for IDC's Consumer Internet of Things research program. "Although Amazon has held a commanding lead in terms of market penetration for some time as a first mover in the market, Google is continuing to make noticeable strides in closing the gap. Taken together, in 2018, Amazon and Google accounted for 87.3% of the total market in terms of shipments. As more consumers become aware of smart assistant–embedded speakers, competition for the top spot will be fierce — especially since the smart speaker is emerging as the central gateway for consumers to interact with their broader ecosystem of smart home devices and services."</P> Market Share Thu, 23 May 2019 04:00:00 GMT Adam Wright, Ramon T. Llamas Canadian Communication Services Market Shares, 2018: Who's Who in the Zoo 18 <P>This IDC study examines the Canadian communications services sector market shares and provides a competitive overview of each market segment for the full year 2018. The importance of novel next-generation network technologies is moving to the fore as the global ICT sector undergoes a profound transformation engendered by an unprecedented data explosion.</P><P>"An examination of communications market revenue and shares continues to show stagnating growth in most traditional segments," says study author Lawrence Surtees, vice president and principal analyst in the Communications Practice at IDC Canada Ltd. "Communication service providers will increasingly need to seek growth from new technology applications and use cases from next-generation networks to compensate." </P> Market Share Wed, 22 May 2019 04:00:00 GMT Lawrence Surtees IDC MarketScape: Worldwide Autonomous Mobile Robots for General Warehouse Automation 2019 Vendor Assessment <P>This IDC study uses the IDC MarketScape model to provide an assessment of a number of providers participating in the worldwide autonomous mobile robot for general warehouse automation market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.</P><P>"Autonomous mobile robots are delivering significant benefits to those organizations that have embraced this technology," says John Santagate, research director, Service Robots, IDC. "Vendors in this space have developed technology that is easy to use and cost effective and has proven to deliver rapid results. In addition, organizations that are more advanced in terms of their use of robots are able to create alignment between the physical execution of warehouse operations and the digital elements of the business."</P> IDC MarketScape Wed, 22 May 2019 04:00:00 GMT John Santagate The Roadmap to Future of Work: It Needs to Be Human-First and Experience-Centric <P>IDC defines the future of work (FoW) as a fundamental change to the concept of work that transforms worker behaviors and skills as well as organizational culture; supports a dynamic work environment, not bounded by time of day or physical space; empowers teams and a diverse workforce; and fosters human-machine collaboration. The future of work is an enterprisewide imperative that applies 3rd Platform technologies and innovation accelerators (IAs), such as augmented/virtual reality (AR/VR), artificial intelligence (AI), and internet of things (IoT), to transform the concept of work and how it is done. Organizations planning to or have already embarked on the future of work journey have to develop a roadmap that can provide them direction and guidance as they move along the journey.</P><P>In this study, we present IDC's point of view on future of work and what it entails across the three building blocks — workspace, workforce, and workculture. This report also highlights the IDC future of work roadmap that can help organizations navigate this complex journey, from strategy to talent, operations, and IT. We also provide case examples of organizations that have successfully put their FoW strategy in action. The report also provides guidance to organizations around some of the key questions including:</P><UL><LI>What are the key building blocks for the enterprise of the future across the three dimensions of workplace, workforce, and work culture?</LI><LI>How can organizations future-proof their organizations for the digitalized era?</LI><LI>What are IDC recommendations for creating a roadmap for the future of work transformation?</LI></UL><P>"As younger generations join the workforce and digital technologies and business models become mainstream, peoples’ expectations from businesses, governments, and institutions have undergone fundamental shifts. In addition, the advent of AI is fueling both hope and fear around jobs and the FoW. However, the discussion on FoW is not just about AI or technology upgrades, it is a much broader topic that requires fresh thinking across the three key pillars of workspace, workforce, and work culture, and helps attract and retain best talent. The most successful organizations in the digitalized era will be those that can create highly-agile structures and deliver superior experiences, not just to their customers, but even employees and partners alike," said Avinav Trigunait, Research Director, Future of Work, IDC AP.</P> IDC Perspective Wed, 22 May 2019 04:00:00 GMT Deepan Pathy, Avinav Trigunait Transformation of European Banking, Part 1: Digital Roadmaps and Spending Trends in 2019 <P>This IDC Presentation provides the European banking results of IDC's European Vertical Market Survey, 2018–2019. The results provide an overview of how the European banking industry is evolving across countries. The survey covered 2,759 European organization, 135 of which were from the banking sector. The countries covered were the U.K., France, Germany, Italy, Spain, the Netherlands, Sweden, Norway, Denmark, Finland, Russia, the Czech Republic, and Poland. </P><P>This presentation addresses such questions as:</P><UL><LI>How do banks view their business prospects over the next 12–18 months?</LI><LI>What are the most important business priorities for banking organizations in 2019?</LI><LI>What percentages of banks' IT budgets will be allocated to maintaining existing systems versus upgrades, regulatory compliance, and innovation?</LI></UL><P>This presentation is the first part of a four-part series looking at spending trends, digital roadmaps, and the current status of digital transformation in the banking industry. The other parts will provide deep dives into cloud readiness, big data and analytics, technology accelerators, and vendor rankings.</P><P>For a full description of the survey methodology, please refer to <I>IDC European Vertical Markets Survey Methodology, 2018</I><I>–</I><I>2019</I> (IDC #<B><A href="/getdoc.jsp?containerId=EMEA44505218">EMEA44505218</A></B>).</P> Market Presentation Wed, 22 May 2019 04:00:00 GMT Martin Stiller Canadian Consumer Wireless, Internet, and Wireline Voice Services Forecast, 2019–2023 <P>This IDC study examines consumer wireless voice and data, residential dial-up and high-speed internet, and residential wireline voice services and addresses the current state of these markets in Canada. It provides forecasts for both subscriptions and revenue as well as the key drivers and inhibitors behind the forecast.</P><P>"As the willingness of Canadian consumers to spend on 'cornerstone' services such as residential internet, for which value proposition is clear, continues to grow on account of their data-intensive habits and needs, consumers will expect that level of access and bandwidth to the internet to become simply ubiquitous and less limiting," says author Manish Nargas, senior analyst for Consumer Services and Mobility. "With 5G networks on the horizon, communication service providers (SPs) can potentially offer that level of ubiquity. However, those communication SPs that showcase the strength of the ubiquity by not talking about its complexity will benefit rather than those touting only its next-generation specifications."</P> Market Forecast Tue, 21 May 2019 04:00:00 GMT Manish Nargas, Lawrence Surtees, Meng Cong