rssitbuyer IDC RSS alerts Google Cloud Next: Addressing Enterprise Needs While Elevating Developers and DevOps to a High Priority <P>At Google Cloud Next 2019, there was a markedly sharp focus on addressing enterprise customer needs. This was the first major conference led by Google's new CEO, Thomas Kurian. While Kurian is still new to Google, his presence was clear in the keynotes which pivoted heavily around what enterprise customers need from Google to address their digital transformation needs. There was a strong focus on enterprise developers and DevOps professionals as well.</P> IDC Link Fri, 19 Apr 2019 04:00:00 GMT Al Gillen, Larry Carvalho, Arnal Dayaratna, Jim Mercer Cybersecurity Everywhere: Atos' "Secret Sauce" in the Security Market <P>IDC attended Atos' annual Global Analyst Summit in Boston, Massachusetts, earlier this month. The event proved enlightening for the company's security business, highlighting two levels on which security is driving the company's performance. On one hand, security is an important business area for Atos in its own right, central to the company's growth. It has some interesting differentiators, such as a security product portfolio of its own as well as a machine-learning-based "Predictive SOC" managed security services (MSS) proposition. On the other hand, security is an underpinning theme for its broader strategy and is one of the key themes around which Atos is building its future technology vision, adding further differentiation, a key consideration in a highly competitive global security marketplace.</P> IDC Link Wed, 17 Apr 2019 04:00:00 GMT Dominic Trott, Martha Vazquez Five Ways to Modernize Digital Certificate Management <P>This IDC Perspective identifies five practices that IT executives should consider when modernizing their approach to digital certificate management. Many of the practices currently followed by enterprise IT teams use outdated approaches to managing certificates that may put the organization at risk and fail to take advantage of the added security and efficiency of modern digital certificate technology.</P><P>"Digital certificates aren't the most exciting issue in IT, and they're not top of mind for most senior IT leaders until a certificate failure suddenly causes them to take center stage. Investing a small amount of time and energy now in modernizing digital certificate practices can protect organizations against future risk," said Mike Chapple, adjunct research analyst, IDC.</P> IDC Perspective Wed, 17 Apr 2019 04:00:00 GMT Mike Chapple Swisscom Launches Commercial 5G, but are 2G and 3G the Real Story? <P>Switzerland has become one of the first European markets to make 5G mobile services commercially available. In our view, the main driver for bringing 5G to market quickly in Europe is to increase network capacity and efficiency, rather than to access new revenue streams.</P> IDC Link Wed, 17 Apr 2019 04:00:00 GMT John Delaney Google Cloud Introduces Multicloud Kubernetes Management Platform with Anthos Launch <P>Google Cloud’s introduction of the Anthos multicloud Kubernetes management platform introduces a sophisticated container native approach to standardizing multi-cluster Kubernetes operations at scale, across public cloud and on premises container environments.  Anthos relies on the Google Kubernetes Engine’s (GKE) open Kubernetes-native API, and Google proprietary programmatic infrastructure automation as code technologies to create a unified multicloud control plane. </P> IDC Link Tue, 16 Apr 2019 04:00:00 GMT Mary Johnston Turner, Gary Chen, Stephen Elliot IDC MarketScape: Canadian Digital Business Services 2019 Vendor Assessment <P>This IDC study assesses eight IT and business services providers offering digital transformation (DX) services including digital strategy and digital agency services. Providers in this assessment are capable of providing services ranging from front-end customer experience solutions to back-end enterprise systems solutions.</P><P>This research is a quantitative and qualitative assessment of characteristics that explain a vendor's ability to deliver a comprehensive solution. The evaluation is based on a standardized, extensive framework of questions examining functional present capabilities and future strategy. Vendor calls and standalone digital transformation end-user interviews are included in the process. General market perception and technology buyers' views about vendor capabilities and attitude toward innovation are important components in this evaluation.</P><P>DX services have evolved very quickly in a short period of time. In the past five to six years, many traditional IT and business services firms have built or acquired design and marketing firms and have quickly scaled DX practices to guide customers through strategy, reengineering, implementation/deployment, support, and management of both technology and business processes to become more capable and competitive from a DX perspective.</P><P>"Digital transformation has permeated every corner of business operations, and it has become the defining IT and business services paradigm for the second decade of the 21st century. In the broader context, digital transformation is evolving into business transformation as corporate buyers begin to take a holistic view of their business and search for business outcomes that span the entire organization. For service providers, recognition of the convergence of requirements has resulted in the reorganization of assets, offerings, and practices to address the needs of customers in an integrated fashion. To fully address the business needs of customers and to design solutions to meet specific outcomes, services firms are aggregating (and disaggregating) DX services offerings to address all aspects of business transformation," says Jim Westcott, research manager, IDC Canada.</P> IDC MarketScape Tue, 16 Apr 2019 04:00:00 GMT Jim Westcott IDC PlanScape: Transportation Management <P>This IDC PlanScape is intended to help organizations better understand the implications of how transportation management systems (TMS) will impact their supply chain and set them up to make smarter routing decisions, improve reaction times to traffic constraints, and optimize their driver productivity and asset utilization.</P><P>According to IDC Research Director Victoria Brown, "Transportation is an area of the supply chain that is acted upon by outside forces constantly, and the tools that empower organizations to make faster and more efficient decisions can be a game changer on their driver hours, asset utilization, and speed of products to market."</P> IDC PlanScape Tue, 16 Apr 2019 04:00:00 GMT Victoria Brown Inside Atos' AI Lab: Making AI Real for Businesses <P>This IDC Perspective provides a review of Atos AI Lab efforts based on IDC visits to the Atos office in London. This highlighted not only the significance of the lab-style approach to co-creation, but also the importance to this effort of the Atos-Google Cloud partnership based on open source technology and Atos' acquisition of Syntel.</P><P>"To help them on their critical digitization journeys, European companies need to develop and leverage effective AI processes and systems," said Erica Spinoni, IDC European Software research analyst. "Through external validation and project implementation, many organizations can more easily realize appropriate AI and ML deployments to proactively engage competition and deliver ever-increasing customer satisfaction and experience." </P> IDC Perspective Tue, 16 Apr 2019 04:00:00 GMT Erica Spinoni, Philip Carnelley, Sabitha Majukumar, Gerry Brown Slack Deepens Microsoft Office 365 Integrations – Includes Outlook <P>Slack takes another step to become the "hub of work" as the collaboration platform company announced a collection of integrations with Microsoft Office 365. These include Outlook for email and calendaring, OneDrive, and other Microsoft applications. The biggest benefits: most email and calendaring functions, file previews and status become available directly within Slack, resulting in time savings and a better customer experience.</P> IDC Link Tue, 16 Apr 2019 04:00:00 GMT Wayne Kurtzman Zoholics 2019: Booming Revenue, User Base, and CX Platform Innovation <P>Zoho introduced its new cloud-based Commerce solution and enhancements to its marketing automation capabilities to significantly strengthen its position as an end to end customer experience platform for SMB. In addition to new products, the company announced 39 percent year over year revenue growth with a user base of 45 million across 180 countries. Zoho is privately held and profitable with more than 7,000 employees.</P> IDC Link Tue, 16 Apr 2019 04:00:00 GMT Gerry Murray, Mickey North Rizza, Melissa Webster