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Qualys unveils its Risk Operations Center at the 2024 Americas Security Conference

Michelle Abraham, Philip Bues — Sat, 26 Oct 2024 04:00:00 GMT

Qualys held its QSC Americas 2024 conference in San Diego from October 7-10, 2024. The company highlighted a number of products, some of which were announced last quarter, but the focus of the keynote was the risk operations center or ROC and the overall theme was “security risk is business risk”, a multi-faceted business outcome mantra that IDC has been evangelizing and the market has now embraced.

Multi-cloud continues to gain momentum as the new reality for most organizations. Qualys’ flagship vulnerability management, detection and response (VMDR) solution for on-premises is now part of its cloud native application protection platform (CNAPP), TotalCloud, which collects, correlates, contextualizes, prioritizes and remediates signal alerts and threat intelligence from both on-premises and the cloud. These innovations come at an opportune time as the attack surface continues to expand with generative artificial intelligence (GenAI) and large language models (LLMs).

CIO Success Measures and Digital Transformation

Daniel Saroff — Fri, 25 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Survey Spotlight explores organizations' digital maturity, as reported in IDC's CIO Sentiment Survey, juxtaposed against the metrics that IT leaders say are being used to measure CIO success.

Metrics used to evaluate CIO success are hindering progress. Many organizations are still measuring CIOs on traditional IT values rather than on transformative outcomes. To drive change, a reworking of what defines CIO/IT success is needed, with a focus on strategic business goals, innovation, and market differentiation.

Digital Infrastructure Maturity Assessment Pinpoints Top Investments to Drive Business Outcome Success

Mary Johnston Turner — Fri, 25 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Presentation looks at strategic infrastructure investment decisions. Digital infrastructure encompasses computing and storage resources deployed across public cloud, dedicated datacenters, colocation, and hosting sites, as well as edge locations. This infrastructure provides fundamental capabilities that are required by almost every business process and digital initiative, including AI programs.

A recent analysis of data from over 1,000 decision-makers worldwide, as captured by IDC's 2024 Worldwide Digital Sentiment Survey, examines linkages between digital infrastructure investments and levels of business outcome improvement experienced by organizations around the world. This research shows strong correlations between investments in infrastructure and important business outcomes including faster innovation, improved time to market, improved customer experience, and reductions in business risk. Looking at self-reported levels of improvement for 12 business outcome categories, the top quarter of organizations averaged 20% higher levels of annual improvement than the rest of the mainstream market. A comparison of these digital infrastructure maturity leaders versus the mainstream market uncovers a pattern of investments that collectively enable organizations to operate more efficiently and with greater agility.

The research summarized in this IDC Tech Buyer Presentation identifies critical infrastructure decisions related to architecture, operating models, governance, security, and data that collectively can set an organization apart. For tech buyers that are struggling to build a business case to support important infrastructure investments, the assessment framework provided in this presentation will help support strategic infrastructure investment decisions.

How Shoppers' Evolving Embrace of Self-Service Technologies Impacts Retail, 2024

Margot Juros, Leslie Hand — Fri, 25 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Presentation draws on new data from IDC's latest Global Retail and Global Consumer Sentiment Surveys to examine the impact for retailers of shoppers, particularly younger demographics, showing a greater embrace of a range of self-service technologies as well as their new expectations for fast, frictionless, omni-channel shopping journeys. As retailers struggle with labor shortages and higher labor costs, investments in self-service tech and automation may help alleviate labor issues while enabling retailers to better meet the new expectations for improved customer experience.

IDC PeerScape: CISO Practices to Enhance Capabilities and Increase Influence Beyond Security

Duncan Brown — Fri, 25 Oct 2024 04:00:00 GMT

The IDC PeerScape maps three horizons that CISOs can use to navigate their career. Acknowledging the limitations of the traditional CISO role is the first step, followed by identifying key allies within the organization, and ultimately reaching the board as a full contributing member. Through this three-horizon framework, CISOs can enhance their career prospects while benefiting the organization with their broad perspective and risk-aware credentials.

"CISOs are a talented group but they often feel constrained by the perceptions of the role and the day-to-day firefighting mode that many experience," said Duncan Brown, group vice president, IDC. "Our three-horizon model for CISOs encourages security leaders to think more broadly and holistically about their role, which creates more career opportunities and benefits the wider organization in the process."

IDC PeerScape: Cybersecurity Practices to Mitigate Diverse Network- and Data-Related Threats

Shilpi Handa — Fri, 25 Oct 2024 04:00:00 GMT

This IDC PeerScape highlights key measures and best practices to mitigate cybersecurity risks, especially in critical sectors such as healthcare, national infrastructure, and the media. It stresses the importance of deploying comprehensive security controls for Internet of Medical Things (IoMT) and Internet of Things (IoT) devices, as these are prime targets for cyberattacks. The report also emphasizes the need for standardized data classification frameworks to protect sensitive information, and it recommends the adoption of hybrid distributed denial-of-service (DDoS) protection measures to ensure resilience against increasing cyberthreats.

"In a region marked by geopolitical volatility and rapid technological advancement, the need for robust cybersecurity has never been greater. Cybersecurity strategies — from securing IoT and IoMT devices to implementing standardized data classification and hybrid DDoS protection — are vital for organizations looking to safeguard their assets and navigate an increasingly complex threat landscape." — Associate Research Director Shilpi Handa, IDC

IDC PeerScape: Modernization Practices for Talent and Learning Management Systems

David Weldon — Fri, 25 Oct 2024 04:00:00 GMT

This IDC PeerScape looks at how some organizations have developed strategies and practices that achieve top results with TMS and LMS.

"The benefits of talent management and learning management systems depend on the quality and analysis of data collected by those systems and the willingness of employees to engage with them," says David Weldon, adjunct research advisor with IDC's IT Executive Programs (IEP). "When used effectively, modernized TMS and LMS will better align worker performance with organizational goals, create opportunities for career growth and advancement, ensure that training is an ongoing investment, increase retention rates, and reduce turnover."

IDC PlanScape: Data Products

Stewart Bond, Lynne Schneider — Fri, 25 Oct 2024 04:00:00 GMT

This IDC PlanScape provides IT and business leaders with guidance on treating data as a product, detailing its strategic impact, the role of stakeholders, and the benefits for both internal and external parties.

"Successfully managing data as a product requires executive support, clear metrics, dedicated resources, and a strong focus on collaboration between data, business, and IT teams, " says Stewart Bond, research vice president, Data Intelligence and Integration Software at IDC.

Paving the Way for Integrated Ecosystem Solutions for Industrial Operations

Jonathan Lang, Reid Paquin — Fri, 25 Oct 2024 04:00:00 GMT

This IDC Perspective lays out a model for technology vendor ecosystem solution development and buyer adoption. For years, technology providers have shifted their marketing message from offering technologies to offering solutions. This has gone hand in hand with the transition to modular, platform-based architectures. However, the dirty secret is that technology buyers often require integration across multiple providers, technologies, data, and their own business processes to arrive at a true solution.

"We hear constantly from tech buyers that they want to buy solutions, yet they are mired in technical debt navigating the myriad of integrations necessary to support business use cases," says Jonathan Lang, research director, Worldwide IT/OT Convergence Strategies at IDC. "The truth is that until vendors start working together to embed and pre-integrate functionality across the landscape, the technology capabilities will continue to be far ahead of organizations' abilities to effectively deploy and leverage them."

Payment Processing Firmly Established in the Cloud

Aaron Press — Fri, 25 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Survey Spotlight presents results from IDC's 2024 Industry Tech Path Survey, which included responses from 100 banks around the world about their current and planned usage of cloud services for payment processing. In this excerpt, we see that over 50% of responding banks worldwide have chosen cloud-based systems for at least some of their payment processing workloads, with an additional 30% of banks planning to use cloud. Adoption rates and plans vary somewhat across geographies but are expected to even out over the next 12–24 months.