rssitbuyer IDC RSS alerts IDC MaturityScape: Workforce Analytics Adoption 1.0 <P>This IDC study lays out the dimensions and actions inherent in the successful HR organization's journey toward effective deployment of workforce analytics. Understanding the options and then taking steps to grow in maturity requires changes in HR process and in traditional HR culture — starting with developing deeper business acumen. </P><P>"Barriers to workforce analytics success have historically been numerous and difficult to overcome. Many HR functions lack the requisite skills to implement and deliver even rudimentary analytics," says Lisa Rowan, research vice president, HR, Talent, and Learning Strategies for IDC. "Overcoming barriers allows HR to monitor workforce data more regularly and with broader context and therefore identify risks and opportunities in key workforce dimensions."</P> IDC MaturityScape Fri, 22 Sep 2017 04:00:00 GMT Lisa Rowan, Kyle Lagunas, Cushing Anderson Validating the Known: A Different Approach to Cybersecurity <P>This IDC Perspective discusses a new approach to cybersecurity: validating the known.</P><P>"Although we have seen some innovative new offerings in the cybersecurity market, the majority of today's technologies take fundamentally the same approach: we are looking to detect the bad or malicious. A new approach is 'validating the known,' looking to validate objects as good or valid as compared with a certified list of known files or objects. Objects that cannot be validated are treated as untrusted. The binary 'good versus bad' classification gives way to validated good and invalidated," according to Frank Dickson, research director, Security Products.</P> IDC Perspective Fri, 22 Sep 2017 04:00:00 GMT Frank Dickson, Robert Ayoub At NCR Synergy 2017, the Promise of More Synergy to Come <P>This IDC Perspective describes NCR's Synergy 2017 event held in Kissimmee, FL, on June 26-28, 2017. The event, themed "connected experiences," highlighted NCR's evolution of its products and capabilities to deliver to the connected consumer. The NCR retail and hospitality groups used the event to announce new ambitions to lead in omni-channel decision support with new platform and marketplace offerings.</P><P>Leslie Hand, vice president for IDC Retail Insights, reports that "As the customer journey becomes more of a connected experience, retailers need the technology that enables them to help connect that journey. NCR's platform-based approach leverages its core strength in hardware and devices, its retail domain expertise, and builds on its recently announced retail platform. Adding an ecosystem that can further co-innovate with NCR has the promise to deliver more retail services and capabilities to NCR customers."</P> IDC Perspective Thu, 21 Sep 2017 04:00:00 GMT Robert Eastman, Leslie Hand, Ivano Ortis Creating an IT Business Model for Digital Transformation Integration <P>This IDC Perspective is the second part of a three-part series that describes business models in the context of IDC's Leading in 3D (L3D) model, focusing on the integration stage. It explains the types and importance of integration, contains a business model framework, and offers examples for each dimension of the model. Business models are a very useful construct in guiding the resources used and work that is done in integration, helping cope with complexity, cross-enterprise dependencies, and prioritization. This study is intended to help CIOs and IT executives understand and adopt a framework for making key decisions in the integration stage of digital transformation initiatives.</P><P>"Innovation is the '"glitzy'" stage of L3D and digital transformation, but the integration stage is where the business benefits (read revenue and cost savings) begin to accrue," says Marc Strohlein, adjunct research advisor with IDC's Research Network. "Innovation without integration is opportunity lost."</P> IDC Perspective Thu, 21 Sep 2017 04:00:00 GMT Marc Strohlein IDC PeerScape: Practices for Developing a Successful Enterprise Mobility Center of Excellence <P>This IDC study examines best practices approaches for standing up and managing a mobile center of excellence so that it truly delivers the strategic value it promises. IDC defines a center of excellence as a group within an organization that is charged with understanding a new or emerging technology domain, determining best practices and standards for its use, helping the organization adopt those practices and standards, and transferring that knowledge to the organization so that it becomes standard practice everywhere.</P><P>"A center of excellence exists to help an organization transform its technology in service of better business outcomes through its products and processes," says Galen Gruman, adjunct analyst with IDC's IT Executive Program (IEP). "Therefore, it must be an integral part of the product and process activities, not a silo off to the side. And it must ultimately put itself out of business after transferring the practices, standards, knowledge, and skills it pioneers to the organization at large — so the excellence is now imbued everywhere."</P> IDC PeerScape Thu, 21 Sep 2017 04:00:00 GMT Galen Gruman For Digital Transformation Manage Business Not Categories <P>This IDC Perspective discusses how DX requires focus on business not categories.</P><P>Category management is a practice that has been successfully leveraged to drive savings from the rationalization of technology categories used across enterprises for decades. Some enterprises are just beginning to take advantage of the practice. Yet others have successfully leveraged category management to achieve a finely tuned and coordinated technology portfolio that is economically leveraged across the enterprise. Nevertheless, category management has not been successfully leveraged to support digital transformation initiatives. The transient nature of category manager engagement with digital transformation teams inhibits a strategic focus on DX business requirements. </P><P>According to Aaron Polikaitis, VP for IDC's IT Executive Programs Vendor Sourcing and Management practice, "Sourcing for DX requires focus on strategic business management rather than technology categories to be effective."</P> IDC Perspective Wed, 20 Sep 2017 04:00:00 GMT Aaron Polikaitis IDC Innovators: Field Service for Manufacturing, 2017 <P>IDC Innovators are emerging vendors with revenue of up to $100 million that have demonstrated either a groundbreaking business model or innovative new technology, or both. This study profiles four vendors: Fieldbit, Infomill Inc., MapAnything, and Mobile Reach.</P> IDC Innovators Wed, 20 Sep 2017 04:00:00 GMT Heather Ashton Transportation Management in the Cloud <P>This IDC Perspective takes a look at the trends and the market relative to transportation management systems (TMS) in the cloud. Supply chain management applications are increasingly being deployed on the cloud as vendors focus on delivering cloud applications and users seek to inject scalability and flexibility into their operation while also driving down the cost of such applications. The complexity of managing transportation and logistics makes it imperative that organizations look toward TMS applications to manage the technology.</P><P>"Cloud TMS applications are enabling organizations of all sizes and budgets to gain the capability and functionality required to manage transportation complexity," says John Santagate, research manager at IDC Manufacturing Insights. "Effective technology applications are required to be competitive in today's market, and the cloud is helping even the smallest of companies to compete with the largest of competitors."</P> IDC Perspective Wed, 20 Sep 2017 04:00:00 GMT John Santagate, Victoria Brown Aligning IT with DX Organization Models <P>This IDC Perspective helps CIOs and IT executives understand the most widely used digital transformation organizational structures, when and how each archetype should be used, and the implications for CIOs in terms of their roles and service offerings.</P><P>Deciding how to organize for digital transformation is only one of many decisions facing business leaders, but it turns out to be quite significant, as IDC's research has found a strong correlation among organizational archetypes and DX maturity and success. Decisions about organizational structures for DX also have significant implications for CIOs and their IT organizations in the roles that they need to play and services that need to be provided.</P><P>"This document is intended to help CIOs and IT executives understand the most widely used digital transformation organizational structures," says Serge Findling, vice president of research with IDC's IT Executive Program (IEP). "It illustrates when and how each archetype should be used and what the implications for CIOs are in terms of their roles and their organizations' service offerings."</P> IDC Perspective Tue, 19 Sep 2017 04:00:00 GMT Marc Strohlein, Serge Findling Early Views into Automation and AI Adoption in the Life Sciences and Healthcare Today <P>This IDC Perspective provides insights gathered by IDC Health Insights' analysts participating in the Infosys Automation and AI in the Life Sciences and Healthcare Industry event held at the Hanover Marriott on August 9, 2017. David Schubmehl and I co-presented the event keynote, followed by an introduction to Infosys' Nia AI platform and closing with a panel discussion on industry AI trends with contributions from IDC, Infosys, representatives from both the life science and healthcare industries, and an active industry audience.</P><P>"With improved availability of organizational (and extra-organizational) data becoming the norm and initial analytical dashboards in place, leading life science companies are beginning to explore cognitive technologies to further extract value from their data resources. As demonstrated by strong life science and healthcare participation in the recent New Jersey event, a renewed interest in cognitive use cases and vendors that can help implement cognitive solutions has followed, with significant opportunities for innovation over both the near term and the longer term," said Alan S. Louie, research director, IDC Health Insights Life Science R&D Strategies and Technology.</P> IDC Perspective Tue, 19 Sep 2017 04:00:00 GMT Alan S. Louie, Ph.D.