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Dell Technologies FY 1Q24 Results: Finding the Bottom in a Choppy Market

Matthew Eastwood — Fri, 02 Jun 2023 04:00:00 GMT

Incorporating Circularity into Your Business: Top Operational and Business Challenges

Susan G. Middleton — Fri, 26 May 2023 04:00:00 GMT

This IDC Tech Buyer Presentation reviews how organizations are incorporating circularity into their IT infrastructure plans to alleviate budget pressures and achieve sustainability goals. Recent IDC worldwide survey data highlights the challenges with implementation including organization, structural, and cultural barriers. We also provide recommendations for the IT buyer about how to overcome these challenges and improve profitability and productivity.

IDC：2023年中国PCaaS市场需求将增长8.7%，中小企业为主要拉力

Mon, 08 May 2023 04:00:00 GMT

北京，2023年5月9日——随着技术的不断进步和产业升级，企业对于PC设备的需求量和多样化程度进一步提高，这对于企业来说是一个重大的挑战。PCaaS由于能将企业转至 “轻资产”模式，降低企业IT成本，提升企业运营效率，该模式不断被更多的企业所接受。预计2023年中国PCaaS坐席数将达到1,170万，同比增长8.7%。

Worldwide Monthly Technology Investment Monitor: April 2023 — Cloud Overspending, Use of Generative AI, and Ransomware

Rick Villars, Ritu Jyoti, Jevin Jensen, Chandana Gopal, Frank Dickson — Mon, 08 May 2023 04:00:00 GMT

This IDC Survey examines the worldwide monthly technology investment monitor for April 2023. Economic uncertainties continue to make technology investment choices difficult for IT leaders in 2023. CIOs and their teams are delaying some technology investments to keep budgets under control while adopting new strategies to obtain greater value from their investments, especially in cloud segments. IDC connected with IT leaders around the world in early March 2023 to gain insights into how they are navigating disruptions and prioritizing technology investments in the areas of cloud cost management and security (dealing with ransomware). We also took an early read on how IT leaders are starting to assess investments and use cases associated with generative AI.

IDC's Global Technology Thought Leadership group conducts a monthly survey (IDC's Future Enterprise Resiliency and Spending Survey) to understand how IT and business leaders in enterprises around the world are assessing risks and addressing cost management for their growing portfolio of technology resources. In the Wave 2 survey, conducted in early March 2023, IDC asked 952 IT decision makers in North America, Asia/Pacific, and Western Europe to indicate how concerns about inflation, recession skills shortages, and other developments have affected 2023 technology investments. We also asked IT leaders to identify which providers would be their most "technology strategic partners" for navigating the next year.

Office of the CFO: Transfer Pricing — Intercompany Transactions Solving the Headache

Heather Herbst — Thu, 04 May 2023 04:00:00 GMT

This IDC Perspective explores transfer pricing, otherwise known as intercompany transactions. This is a major pain point in multinational corporations with operations all over the world. This can be time-consuming and a compliance nightmare for the office of the CFO. Here we discuss strategies to lessen the pain for this topic. We also briefly discuss intracompany transactions, which finance loathes and for good reason.

"Transfer pricing is more common given the merger and acquisition activities we are seeing around the world. This is an area where hours and hours are spent in the office of the CFO but can be simply addressed with a few foundational strategies," says Heather Herbst, research director, Worldwide Office of the CFO at IDC.

Services Pricing Models: Maximizing Predictability in a Turbulent Environment

Matthew Wilkins — Tue, 02 May 2023 04:00:00 GMT

This IDC Market Presentation analyzes pricing models offered by services providers for use in client engagements and determines how pricing models offered are affected by European market factors such as economic headwinds. This report includes analysis of pricing models offered by global system integrators, regional system integrators, and strategy consulting firms and is based on insights from IDC's European Partner Survey, conducted in July 2022.

Worldwide Monthly Technology Investment Monitor, March 2023

Rick Villars, Dan Vesset, Marci Maddox, Ritu Jyoti, Rahiel Nasir — Thu, 30 Mar 2023 04:00:00 GMT

This IDC Survey monitors technology investment for March 2023. Economic uncertainties continue to make IT budget choices difficult for IT leaders in 2023. CIOs and their teams are delaying some technology investments to keep budgets under control while adopting new strategies to obtain greater value from their investments, especially in cloud segments. IDC connected with IT leaders around the world in early 2023 to gain insights into how they are navigating disruptions and prioritizing technology investments in the areas cloud cost management, enterprise automation, customer experience, data intelligence, and sovereign clouds.

IDC's Global Technology Thought Leadership group conducts a monthly survey — IDC's Future Enterprise Resiliency and Spending Survey — to understand how IT and business leaders in enterprises around the world are assessing risks and addressing cost management for their growing portfolio of technology resources. In the Wave 1 survey conducted in late January 2023, IDC asked 985 IT decision makers in North America, Asia/Pacific, Europe, and Latin America to indicate how concerns about inflation, recession skills shortages, and other developments affected 2023 budget. We also asked IT leaders to identify which providers would be their most technology strategic partners for navigating the next year.

Pricing Excellence Buyer Case Study: Promotional Product Wholesaler Improves Company Profit, Efficiency, and Customer Experience with Zilliant

Mark Thomason — Mon, 27 Mar 2023 04:00:00 GMT

This IDC Perspective presents a case study that unveils the experience that promotional products wholesaler, PromoProducts, had with transforming the way it prices and sells its catalog of over 200,000 SKUs through its 10 international brands. Core to the transformation was implementing Zilliant's price optimization and management software, which ultimately delivered a better customer experience and improved company performance and efficiencies.

"If your company makes, distributes, or sells a significant number of offerings, you should strongly consider a price optimization and management solution," says Mark Thomason, research director, Digital Business Models and Monetization program at IDC. "Today's solutions can significantly automate your company's revenue strategy from price setting to execution and enable salespeople and ecommerce to efficiently sell at the optimal price."

IDC MarketScape: Worldwide Point-of-Sale Software for Large Apparel and Softlines Retail 2023 Vendor Assessment

Margot Juros — Wed, 22 Mar 2023 04:00:00 GMT

This IDC MarketScape assesses the capabilities and strategies of enterprise POS software solution providers that have a significant presence in the large apparel/softlines retail segment. A key component of the evaluation is how IT buyers perceive the benefits of the POS software in meeting the quickly evolving needs of apparel retail as well as the providers' strategy and commitment to innovation to enable retailers' ongoing omni-channel success.

"The rapidly changing macroeconomic conditions as well as new shopper expectations for frictionless, engaging experiences means that POS providers must address not only the omni-channel needs of today but have a strong strategy for powering the omni-channel needs of tomorrow with the rapid innovation," says Margot Juros, research manager, Worldwide Retail Technology Strategies at IDC. "Successful players need to enable seamless omni-channel shopping with features, such as mobile POS, self-service/kiosks, and mixed carts, that allow consumers to shop anywhere and any way they want."

Steady Demand for Used IT Equipment

Susan G. Middleton — Fri, 17 Mar 2023 04:00:00 GMT

This IDC Survey Spotlight examines the increasing interest in acquiring used IT equipment due to economic uncertainty, budget concerns, and increasing regulatory pressures.

IDC conducted a survey in January 2023 to understand IT buyer preferences and motivations when evaluating and acquiring used IT equipment. We surveyed 525 IT decision makers in the following countries: Australia, Brazil, Germany, India, Japan, the United States, and the United Kingdom.