rssservices IDC RSS alerts IDC's Worldwide Managed Cloud Services Taxonomy, 2019 <P>This IDC study provides a detailed view of IDC's taxonomy for the extraction market called managed cloud services (MCS) that incorporates IDC's five technology outsourcing services foundation markets and its relationship to the overall portfolio of different types of cloud engagements. This taxonomy highlights how MCS is segmented into three primary markets of managed private cloud, managed hybrid, and managed public cloud services and further refines these primary managed cloud services into a set of secondary markets within MCS. Finally, this taxonomy also provides a detailed framework of the role and structure of service integration and cloud management platform (CPM) and how MCS is part of an evolution of technology operations that is replacing traditional (noncloud) technologies and architectures.</P><P>"IDC's worldwide managed cloud services taxonomy provides a comprehensive framework of a disruptive consumption and delivery model used to support different outsourcing-managed services markets," said David Tapper, VP, Outsourcing and Managed Cloud Services. "Ultimately, MCS, along with other digital capabilities, will become the de facto means of supporting customer needs for managed services."</P> Taxonomy Wed, 20 Feb 2019 05:00:00 GMT David Tapper, Jason Bremner, Francesca Ciarletta, Cathy Huang, Vladimír Kroa, Peter Marston, Satoshi Matsumoto, Courtney Munroe, Daniel Povis, Waldemar Schuster, Jonathan Tullett, Takuya Uemura, Seiichiro Yoshii, Petr Zajonc Infosys APAC Confluence 2019: Notes from Down Under <P>This Market Note Infosys includes analyst opinion and customer references from the Infosys APAC Confluence event held on January 26 and 27 in Melbourne, Australia, its second largest country market today.</P> Market Note Wed, 20 Feb 2019 05:00:00 GMT Linus Lai Multiplied Innovation: Scaling a Technology Revolution in Saudi Arabia <P>Some of Saudi Arabia's most influential senior executives and decision makers joined top-level strategists from technology firms, telecommunications operators, and IT service providers for the "IDC Directions 2019" conference at The Ritz-Carlton, Riyadh on February 5, 2019. The event provided in-depth insights into how digital transformation, innovation accelerators, cloud, IT security, the Internet of Things, and Smart Cities are driving the growth of Saudi Arabia's ICT ecosystem. This growth is in line with the goals of the kingdom's National Transformation Program and its Saudi Vision 2030 development blueprint.</P> Market Presentation Wed, 20 Feb 2019 05:00:00 GMT Hamza Naqshbandi, Uzair Mujtaba, Jawad Khalil, Mufasir Yousuf South Africa IT Services 2018–2022 Market Forecast <P>This IDC Technology Segment study forecasts expenditure on IT services in South Africa through 2022. It contains market sizing and distribution by foundation and vertical market, and provides forecasts for IDC's 13 foundation market categories.</P><P>The study answers the following questions:</P><UL><LI>What are IDC's predictions for spending on IT services in South Africa? What are the assumptions behind the forecasts?</LI><LI>What are the concerns and preferences of South African end users regarding IT services procurement?</LI><LI>What are the latest trends in IT services delivery in South Africa? How is the market responding to hybrid cloud, DX, and IT security innovations?</LI></UL><P>"The overall IT market has struggled in South Africa, but 2017 marked an improvement for IT services. Currency fluctuations allowed firms to realize significant growth in U.S. dollar terms. Turbulence in U.S. and European markets, triggered by U.S. President Trump's policies and Brexit, is causing variations in technology and services prices. Outsourcing, cloud, hosting, and consulting are strong growth drivers. Suppliers are advised to focus on customers' most urgent project needs." — IT Services Research Manager Jon Tullett, IDC Sub-Saharan Africa </P> Technology Segment Wed, 20 Feb 2019 05:00:00 GMT Jonathan Tullett Worldwide Cloud IT Infrastructure Hardware Spending Forecast, 2019–2022 <P>This IDC study provides an aggregated worldwide forecast for spending on cloud IT infrastructure hardware (compute, storage systems, and network infrastructure across public and private clouds as well as traditional IT environments) from 2018 to 2022. At the time of publication, actual estimates for 4Q18 and full year 2018 aren't yet available and should still be considered as forecast. This document also assesses the impact of cloud (public and hosted private) on the location (on-premises versus off-premises) and ownership of IT infrastructure in the next five years. For detailed information on spending for each segment (compute, storage, and network) and within each region, refer to IDC's Worldwide Quarterly Cloud IT Infrastructure Tracker and Forecast data set with double counting of storage for internal server storage removed.</P><P>"Cloud technology, infrastructure, and service provider supply chains have evolved over the years into a well-oiled machine. As traditional organizations undergo digital transformation, cloud continues to become the mainstream option for their workload deployment. The next phase of that cloud evolution will be defined by broader accessibility and usability of cloud technologies, which in turn will drive further growth in cloud IT infrastructure." — Kuba Stolarski, research director, Infrastructure Systems, Platforms and Technologies</P> Market Forecast Wed, 20 Feb 2019 05:00:00 GMT Rohit Mehra, Kuba Stolarski, Richard L. Villars, Natalya Yezhkova IDC Market Glance: Oil and Gas Upstream Production Operational Technology, 1Q19 <P>This IDC Market Glance provides an overview of the vendors participating in the oil and gas upstream production operational technology market.</P> Market Presentation Tue, 19 Feb 2019 05:00:00 GMT Andrew Meyers, Kevin Prouty Infogain and Dimension Data APAC Join Hands to Automate Finance Function: Bots and Beyond <P>This IDC Perspective discusses the partnership between Infogain and Dimension Data to implement RPA across multiple tasks and processes across several Asia/Pacific countries.</P><P>"The partnership between Infogain and Dimension Data shows how RPA can be rolled out and scaled throughout a global enterprise. After such effective rollouts, the next phase is to consider more complex areas where RPA can be applied with the use of more cognitive technologies like machine learning," says Alison Close, manager, Finance and Accounting, Supply Chain, and Analytics BPO Services.</P> IDC Perspective Tue, 19 Feb 2019 05:00:00 GMT Alison Close, Xiao-Fei Zhang NetApp FY 3Q19 Earnings Summary <P>On February 13th, NetApp announced financial results for its third fiscal quarter ending January 25, 2019. The company reported revenue of roughly $1.56 billion for the period, a 1.6% increase against the year-previous quarter and in the lower end of NetApp's quarterly guidance range. The company's results remain closely tied to its product business, which was also up 1.6% over the same period due to progression in its strategic solutions (mainly all-flash arrays and private cloud). The remainder of revenue growth was generated through its Software Maintenance business, which realized growth of 8.1% and more than offset hardware maintenance and other services declines of 2.5% during the quarter. </P> IDC Link Tue, 19 Feb 2019 05:00:00 GMT Sebastian Lagana, Ashish Nadkarni The European Services Landscape in 4Q18 and Future Outlook <P>This IDC Market Presentation was delivered in January 2019 to organizations subscribed to IDC's European Services research programs. It describes the impact of major events in 4Q18 on the European services market, including cloud and digital-related events. It also elaborates on some of the top 10 predictions for the service market over the next five years, including skills shortage, new ecosystems, automation and artificial intelligence (AI), and the central role of culture in successful digital transformation. </P><P>It also analyzes technology outsourcing deals and renewals. Lastly, it showcases an end-user case study summarizing the experience of a European fashion manufacturer on standardizing its infrastructure and data lakes to transform the service experience it provides clients.</P> Market Presentation Tue, 19 Feb 2019 05:00:00 GMT Mette Ahorlu, Francesca Ciarletta, Arun Dani, Douglas Hayward, Marianne Kolding State of Digital Transformation in the U.S. Health Insurance Market: 2019 Update <P>This IDC Tech Buyer Presentation provides a 2019 update of the state of digital transformation (DX) in the U.S. health insurance market. It provides a view of dominant trends in the market, IT spending trends, and the state of DX initiatives and investments in specific digital technologies. It also provides recent examples of industry innovation that leverage blockchain, mobility, and cognitive technologies as well as essential guidance for health insurance payers to progress in DX.</P> Tech Buyer Presentation Mon, 18 Feb 2019 05:00:00 GMT Sabitha Majukumar