rssservices IDC RSS alerts IDC MarketScape: European Professional Services for Data-Driven Government 2022 Vendor Assessment <P>This IDC MarketScape analyzed the solution offerings and go-to-market strategies of 12 professional services firms that help European governments become data-driven organizations.</P><P>"EU and member states' digital transformation programs assign a strategic role to data. Senior government leaders must partner with professional service firms that can help them design, configure, implement, and operate data-driven capabilities; complement that with organizational change; and align with evolving EU policy requirements, such as digital sovereignty and ethical use of data and AI," said Massimiliano Claps, research director, IDC Government Insights.</P> IDC MarketScape Tue, 07 Feb 2023 05:00:00 GMT Massimiliano Claps IBM 4Q22 Earnings: Ensuring IBM Is Part of the Long-Term Solution in Disruptive Times <P>IBM's earning release for 4Q22 reported revenue of $16.7 billion, up 6.3% y/y in constant currency and flat y/y as reported. This growth data in this document will be presented in terms of constant currency, unless otherwise noted. 4Q22 also marked the end of the first full year since the Kyndryl separation, with the "new" IBM achieving $60.5 billion in full-year revenue (up 12% y/y), driven by continued client interest in our hybrid cloud software and consulting services. Free cash flow for the full year was $9.3 billion. Like all other technology providers, IBM faces questions about its 2023 outlook. The company stated that it expects to grow revenue that is consistent with the previous mid-single-digit growth guidance in constant currency, generating about $10.5 billion in free cash flow.</P><P>CEO and Chairman Arvind Krishna reemphasized that hybrid cloud and artificial intelligence (AI) are the foundation of IBM's ongoing business strategy. In 2023, the company will ensure that its Software, Consulting, and Infrastructure units focus on helping enterprises make more efficient and effective use of technology and data assets to navigate potential disruptions and establish a trusted foundation for long-term digital business operations.</P> IDC Link Fri, 03 Feb 2023 05:00:00 GMT Rick Villars, Robert Parker, Ritu Jyoti, Gard Little, Matthew Eastwood ICT and Canadian Healthcare, 2023 <P>This IDC Tech Buyer Presentation provides a detailed review of the Canadian healthcare market. Background and insights are provided on the market size, structure (e.g., provincial, private, senior care), and trends.</P> Market Presentation Fri, 03 Feb 2023 05:00:00 GMT Mark Schrutt, Nigel Wallis IDC MarketScape: Worldwide ESG/Sustainability Strategy Consulting Services 2023 Vendor Assessment <P>This IDC study uses the IDC MarketScape model to provide an assessment of several providers participating in the worldwide business consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in each market during both the short term and the long term.</P><P>"With business needs surrounding ESG changing quickly, vendors are seeing a vast opportunity for expanding into the ESG market. This assessment has shown that services vendors in this space have developed key capabilities to aide their clients in developing a sustainable business strategy, embedding sustainability across functional groups, and define the business case for ESG," stated Dan Versace, research analyst, ESG Business Services at IDC. "Conversely, the assessment noted that customers were generally less impressed with the vendor's ability to provide highly educated customer services teams and offer wide-reaching services that address the intersectionality of ESG across all three pillars."</P><P>According to Versace, "For the society to meet the ever-shortening timeline to avoid and remediate issues caused by climate change and begin the 'just transition,' service providers must continually invest in developing processes both internally and externally to serve their clients along their entire sustainability journey."</P> IDC MarketScape Fri, 03 Feb 2023 05:00:00 GMT Dan Versace IDC's Worldwide Professional Services for Digital Transformation End-User Spending Survey, 2022 — Top Cloud Implementation Needs from Professional Services Providers <P>This IDC Survey discusses the top client needs from professional services providers for their cloud implementation journey. This document looks at results by: </P><UL><LI>Worldwide</LI><LI>Select geographies (Americas, EMEA, Asia/Pacific, United States)</LI><LI>Select industry groups (business or professional services/consumer and recreational services, discrete manufacturing/process manufacturing [excluding pharma], finance)</LI><LI>Company type (public company, privately held company)</LI></UL><P>This research provides a greater understanding of:</P><UL><LI>The top areas where assistance is needed</LI><LI>Which needs of assistance have increased interest from 2021 to 2022</LI><LI>Which needs of assistance have decreased interest from 2021 to 2022</LI></UL><P>The worldwide sample size of 760 respondents included participants from 22 countries across the Americas, Asia/Pacific, and EMEA.</P> IDC Survey Fri, 03 Feb 2023 05:00:00 GMT Erin Hichman, Gard Little Worldwide and U.S. Systems Integration Services Market Shares, 2021: Bouncing Back from COVID-19 <P>This IDC study provides a review of the top 10 SI services vendors as ranked by total worldwide and U.S. SI services revenue.</P><P>"The top 10 SI services vendors are all focusing on business outcomes more than in the past. They realize that technology for technology's sake is not what the market wants and is not a sustainable approach," says Brian Wood, research director, IT Consulting and Systems Integration Services research.</P> Market Share Fri, 03 Feb 2023 05:00:00 GMT Brian Wood Striving for Digital-First Status: Why Do So Many Digital Projects Not Reach Completion? <P>IDC's regular <I>European FERS </I><I>Surveys </I>monitor the changing state of the market to support understanding of actual technology adoption rates, trends, drivers, and inhibitors to technology adoption. The research is multi-faceted and, as a result, aspects of the survey findings are published to various IDC research programs, including European Application Modernization Strategies, European Managed Cloud Services, and European Services Overview.</P> IDC Survey Spotlight Thu, 02 Feb 2023 05:00:00 GMT Jacqui Hendriks 1H22 Country Report on IT Services — Taiwan <P>This IDC Market Presentation provides a detailed analysis of the market and competitive landscape in IT services in Taiwan from January to June 2022 (1H22). It covers market size movements and growth trends in each macromarket (i.e., project-oriented services, managed services, and support services), as well as key industries, such as finance, manufacturing and resources, public sector, distribution and services, and infrastructure. This study also provides a market and vendor analysis of 3rd Platform technologies as key market drivers. The competitive analysis section includes key strategies and activities of global and local IT SPs in the market.</P><P>The data and insights within this presentation are part of the IDC Asia/Pacific Semiannual Services Tracker research, which covers 14 foundation markets across 14 Asia/Pacific countries.</P> Market Presentation Wed, 01 Feb 2023 05:00:00 GMT Shirley Tsai, Yvette Lin Dell Technologies APEX: Expanding to New Generations of Energy-Efficient PowerEdge Servers <P>As-a-service offers that are secure and sustainable and that generate customer success are in high demand. A recent IDC study found that the vendor selection criteria is shifting to the overall experience instead of the technical capabilities of the product. This is a dramatic shift from the past when technical specifications and capacity were the key criteria instead of the overall experience. The cloud has changed this dynamic by shifting the focus to outcomes instead of equipment attributes and reducing overprovisioning. Focusing on the experience incorporates all aspects of the offer, including the specs (performance) of the system, emissions, security, ease of use (and deployment), ongoing management, and the environmental impact of the IT assets at the end of its useful life. This latest announcement by Dell Technologies is focused on improving the overall customer experience.</P> IDC Link Wed, 01 Feb 2023 05:00:00 GMT Rob Brothers, Susan G. Middleton IDC Survey Spotlight: Application Modernization Standardization — United States, 2023 <P>This IDC Survey Spotlight provides a U.S. view on enterprise sentiments for application modernization using standardized and modularized approaches. The document contains data from IDC's <I>Application Services Survey,</I> which was completed in November 2022. IDC's Worldwide Intelligent Application Services practice conducted this survey to understand enterprise preferences for application modernization and other application services. The overall goal of the survey was to identify how organizations' preferences around application development and life-cycle management are evolving and how application service providers can align their services offerings to address varied customer needs.</P><P>"Application services providers should understand how buyer organizations are approaching application modernization to better support evolving customer needs as well as maintain deeper customer relationships in an increasingly competitive environment," explained Pete Marston, research director, Worldwide Intelligent Application Services at IDC.</P> IDC Survey Spotlight Wed, 01 Feb 2023 05:00:00 GMT Peter Marston