rsssmb http://www.idc.com/rss/2810.do IDC RSS alerts Western Europe Mobile Worker Forecast and Analysis, 2018-2022 http://www.idc.com/getdoc.jsp?containerId=EMEA43481318 <P>This IDC study forecasts the Western European mobile worker population by segment and analyzes trends and drivers in mobile adoption. It includes home-based workers, office-based mobile workers, and non-office-based mobile workers. This document contains projected data for 2017–2022.</P><P>"Mobility will maintain a leading position among business ICT priorities. Powering the interest in mobility will be advanced mobile connectivity, collaboration, and mobile storage for non-office-based employees, and enhanced mobile security around software, applications, and content. Thus, the market will experience higher levels of mobility among office-based and home-based workers," said Rosie Secchi, research manager, European Enterprise Mobility.</P> Market Forecast Mon, 12 Feb 2018 05:00:00 GMT Rosie Secchi Worldwide SMB IT Spending to Pass $600 Billion in 2018, Driven by Mid-Market Demand for Software and Services, According to IDC http://www.idc.com/getdoc.jsp?containerId=prUS43565918 A new update to the Worldwide Semiannual Small and Medium Business Spending Guide from IDC forecasts total IT spending by small and medium-size businesses (SMBs) to be nearly $602 billion in 2018, an increase of 4.9% over 2017. Research Press Release Mon, 12 Feb 2018 05:00:00 GMT Managed WiFi Market Update http://www.idc.com/getdoc.jsp?containerId=US43544318 <P>This IDC Market Perspective provides a view of the various telco, cable, and dedicated managed WiFi vendors in the U.S. market. Focus is given to the services targeting the small and medium-sized business markets along with strengths and weaknesses of each vendor. Also included are recommendations for service providers as they develop strategies for addressing managed WiFi services.</P><P>"Managed WiFi services offer additional revenue opportunities for telecom operators in the small and medium-sized business segments. MSOs and telcos have an opportunity to provide WiFi services as an additional element in the SMB bundle helping their customers deliver a better experience to shoppers, hotel guests, and attendees at large-scale events. Customers are expressing a preference for locations with guest WiFi, and those locations that offer a robust experience will benefit from the investment in the service," says Jason Blackwell, research director, SMB Telecom and Broadband Services.</P> Market Perspective Tue, 06 Feb 2018 05:00:00 GMT Jason Blackwell The Unexpected Consequences of Ride-Hailing Services: Implications for Cities http://www.idc.com/getdoc.jsp?containerId=US43502317 <P>This IDC Perspective provides a brief overview of the undesirable consequences for cities that have emerged around the world from the operations of transportation network companies, also known as ride-hailing companies. These impacts center on mass transit, traditional taxis, street congestion, public revenue, and street violence. This document identifies the importance of each finding and offers policy and regulatory recommendations for cities to respond to the identified unintended consequences.</P><P>"While ride hailing has demonstrated improved mobility for millions in cities across the globe, some negative consequences have developed. These impacts must be identified and assessed by cities and governments to guard against emerging and intensifying impacts. Moreover, increased awareness of consequences is crucial for city and national governments so they may adapt accordingly and/or develop appropriate policy responses to this growing mode of urban transport," says Mark Zannoni, IDC research director for Smart Cities and Transportation.</P> IDC Perspective Tue, 06 Feb 2018 05:00:00 GMT Mark Zannoni, Ruthbea Yesner Japan Small and Medium-Sized Business IT Spending Forecast Update by Vertical Segment, 2017−2021 http://www.idc.com/getdoc.jsp?containerId=JPE41752218 <P>This IDC study is a translation of the Japanese document IDC #<B><A href="/getdoc.jsp?containerId=JPJ42862717.">JPJ42862717.</A></B> It presents the Japan SMB IT market performance in 2016 and market size forecasts from 2017 to 2021 by company size, product, and industry, by considering the latest economic situation and product information gained from vendor surveys conducted until March 2017. From this study, IDC made changes to the Japan IT market product classifications following the changes in the product classifications in the <I>IDC Worldwide Black Book</I>. These changes include the separation of the hardware market into device market and infrastructure market, the addition of infrastructure-as-a-service (IaaS) segment to the infrastructure market, and the addition of the business service market. IDC also refines the company size further by separating the "1 to 99 employees" class into "1 to 9 employees" and "10 to 99 employees" classes. Now, there are five company sizes (formerly four company sizes). IDC predicts positive growth in the Japan small and medium-sized business (SMB) IT market. However, this growth will be driven by the newly added business service market, IaaS market and the PC market, while growth in the server, storage, and IT services markets will remain relatively low. This trend shows that changes are taking place in SMB spending trends. "IT suppliers should review their SMB-oriented businesses in anticipation of the changes in SMB IT needs taking place in the Japan SMB IT market," says Hitoshi Ichimura, research manager, IT Spending, IDC Japan. </P> Market Forecast Fri, 02 Feb 2018 05:00:00 GMT Hitoshi Ichimura Security and Compliance: Top Business and Security Priorities for Western European SMBs http://www.idc.com/getdoc.jsp?containerId=EMEA41975317 <P>This IDC Survey analyzes business priorities of small and medium-sized businesses (SMBs) in Western Europe in 2018. It examines the key initiatives across SMBs for the coming months and will provide IT vendors with a comprehensive picture of company-size-related needs they should consider in their distribution strategies.</P><P>This presentation is based on the results of the IDC <I>European Vertical Markets Survey 2017</I>, which involved 1,967 companies with more than 10 employees in over 86% of the European economy (France, Germany, Italy, Spain, the Netherlands, the Nordics, and the U.K.). The results in this presentation come from respondents with fewer than 500 employees (955 companies).</P><P>"The survey shows that SMBs in Western Europe will continue to focus on security solutions. Preventing and raising barriers against cyberthreats is the top business priority for SMBs in 2018. In addition, SMBs will focus on implementing solutions to comply with new regulations that will enter into force this year, like GDPR," says Andrea Minonne, research analyst, IDC Customer Insights and Analysis.</P><P>The company size classes considered are:</P><UL><LI>Very small companies (10–49 employees)</LI><LI>Small companies (50–99 employees)</LI><LI>Low-end, medium-sized companies (100–249 employees)</LI><LI>High-end, medium-sized companies (250–499 employees)</LI></UL><P>The vertical markets considered are:</P><UL><LI>Financial services </LI><LI>Manufacturing</LI><LI>Healthcare</LI><LI>Telecom/media</LI><LI>Utilities/oil and gas</LI><LI>Retail/wholesale</LI><LI>Professional services</LI><LI>Transport/accommodation</LI><LI>Government/education</LI></UL> IDC Survey Fri, 02 Feb 2018 05:00:00 GMT Andrea Minonne U.S. SMB Managed WiFi Services Forecast, 2018–2022 http://www.idc.com/getdoc.jsp?containerId=US43535518 <P>This IDC study identifies and quantifies the small and medium-sized business managed WiFi services market opportunity in the United States, including an assessment of the drivers and inhibitors influencing the deployment, marketing, and pricing of these services and the adoption of managed WiFi services by the SMB segment. This study also presents forecast projections for the revenue opportunity for SMB managed WiFi services.</P><P>"Managed WiFi services offer additional revenue opportunities for telecom operators in the small and medium-sized business segments. MSOs and telcos have an opportunity to provide WiFi services as an additional element in the SMB bundle, helping their customers deliver a better experience to shoppers, hotel guests, and attendees at large-scale events. Customers are expressing a preference for locations with guest WiFi, and those locations that offer a robust experience will benefit from the investment in the service." — Jason Blackwell, research director, SMB Telecom and Broadband Services</P> Market Forecast Fri, 02 Feb 2018 05:00:00 GMT Jason Blackwell Business Outlook and IT Budget Across Western European SMBs: Positive Expectations for 2018 http://www.idc.com/getdoc.jsp?containerId=EMEA41975617 <P>This IDC Survey analyzes business expectations of Western European small and medium-sized businesses (SMBs) for the coming months and their IT spending dynamics in 2018. It also investigates the role of lines of business (LOBs) in decisions regarding IT budgets and how SMBs will invest in upgrades, innovation, maintenance/running, and regulatory compliance activities.</P><P>This presentation is based on the results of the <I>IDC European Vertical Markets Survey, 2017</I>, which involved 1,967 companies with more than 10 employees in over 86% of the European economy. The countries analyzed are France, Germany, Italy, Spain, the Netherlands, the Nordics (Denmark, Finland, Norway, and Sweden), and the U.K.</P><P>The results in the presentation were from respondents with 10-499 employees (955 companies).</P><P>The company size classes considered are:</P><UL><LI>Very small companies (10–49 employees)</LI><LI>Small companies (50–99 employees)</LI><LI>Low-end, medium-sized companies (10–249 employees)</LI><LI>High-end, medium-sized companies (250–499 employees)</LI></UL><P>The vertical markets considered are:</P><UL><LI>Financial services (including banking and insurance)</LI><LI>Manufacturing (including discrete and process)</LI><LI>Healthcare</LI><LI>Telecom/media</LI><LI>Utilities/oil and gas</LI><LI>Retail/wholesale</LI><LI>Professional services</LI><LI>Transport/accommodation</LI><LI>Government/education</LI></UL> IDC Survey Thu, 25 Jan 2018 05:00:00 GMT Andrea Minonne IDC Survey: Worldwide 2017 SMB Use of Different Channels for Advanced Technology Solutions http://www.idc.com/getdoc.jsp?containerId=US42566218 <P>This IDC Survey document examines the recent and future technology channel preferences of small businesses (SBs with 10–99 employees) and midsize firms (MBs with 100–999 employees) in seven countries: the United States, the United Kingdom, Germany, Japan, India, China, and Brazil. Recent use of 18 different channel categories are examined: manufacturer direct sales force, value-added computer reseller, VAR also offering hosted/managed services, independent software vendor/specialist (ISV), local computer specialist/dealer, computer discount superstore, office superstore storefront, office superstore online, consumer electronics superstore, direct response from manufacturer, direct from manufacturer "online store," direct market reseller (like CDW, PC connection), local telephone company (could be via online), cable TV service provider, internet service provider (ISP), cloud-based resource provider, managed service provider (MSP), and other online reseller. </P><P>Channel preferences of developed and developing countries are compared along with the total number of channels used, with country detail as well. The growing use of cloud service providers is compared for SBs and MBs as well as firms by country. Additional detail is provided on the use of self-provisioning, where firms acquire resources directly from an online provider. The document concludes with an examination of firms that use either service providers and self-provisioning compared with those using service providers or self-provisioning to understand the transition to alternative channels in SBs and MBs and in developed and developing countries. </P> IDC Survey Thu, 25 Jan 2018 05:00:00 GMT Raymond Boggs A Look Into 2018 Vertical Markets and SMBs: IDC European Vertical Markets Survey 2017 Methodology http://www.idc.com/getdoc.jsp?containerId=EMEA43495318 <P>This IDC Presentation focuses on the <I>IDC Eur</I><I>opean Vertical Markets Survey</I> carried out between July and October 2017 among 1,967 organizations with more than 10 employees in the U.K., France, Germany, Italy, Spain, the Netherlands, Sweden, Norway, Denmark, and Finland. It presents all details regarding the methodology adopted to design and frame the sample as well as analyzes results. It also provides survey respondent profiles by vertical market and company size.</P><P>"The <I>IDC European Vertical Markets Survey</I> is a reliable source for a detailed insight and forecast on IT trends, requirements, solution priorities, and IT purchasing patterns of European companies across vertical markets and company sizes," said Giacomo Laurini, senior research analyst, IDC European Industry Solutions.</P> Market Presentation Thu, 18 Jan 2018 05:00:00 GMT Giacomo Laurini, Andrea Minonne