rsssmb IDC RSS alerts 国内SMB IT市場予測を発表 Japan, 2019年2月21日 - IT専門調査会社 IDC Japan 株式会社(所在地:東京都千代田区九段北1‐13‐5、代表取締役社長:竹内正人、Tel代表:03-3556-4760)は、国内SMB IT市場(SMB:Small and Medium-sized Business、中堅中小企業)の2018年~2022年の予測を発表しました。 Research Press Release Thu, 21 Feb 2019 05:00:00 GMT 2018 U.S. SMB Channel Preference Update: Changing Role of Service Providers and Self-Provisioning <P>This IDC Survey presentation compares technology channel preferences of SBs (firms with under 100 employees) and MBs (firms with 100-999 employees). The sources used in the past 12 months to acquire advanced technology services are examined along with preferences for firms with 50-99 employees, which often resemble midsize firms in their technology acquisition and use. </P><P>The survey examines the share of firms using 16 different channels: manufacturer direct sales force, value-added computer reseller, VAR also offering hosted/managed services, independent software vendor/specialist (ISV), local computer specialist/dealer, direct response from manufacturer (like Dell), direct market reseller (like CDW, PC Connection), office superstore, consumer electronics superstore, direct from manufacturer "online app store," other online product/service reseller (like, internet service provider (ISP), managed service provider (MSP), local telephone company (could be via online), cable TV service provider/MSO, and cloud-based resource broker (that provides solutions from multiple service providers. </P><P>SMB sources used in the past 12 months are also examined by 15 industries: agriculture/mining, construction, manufacturing, transportation/communications/warehousing/utilities, banking/finance/securities, insurance/real estate, legal services, architecture/engineering, healthcare and social assistance, education/education services, wholesale trade, retail trade, other professional/technical/ scientific services, other business services, and other consumer services/entertainment/accommodations/food services. SMB sources are also examined by five attitude clusters: SMB 2.0, SMB 1.5 Fast Followers, Pragmatic Hands On, Middle of the Road Worriers, and IT Indifferent.</P><P>Channel use is also compared across four combined categories: total value-add sources, total convenience sources, total self-provisioning sources, and total service providers. The share of firms using both self-provisioning <I>and</I> service providers is examined, as is the share of firms using self-provisioning <I>or </I>service provider channels.</P><P>The importance of 12 different factors on the recent use of value-add, convenience, self-provisioning, and service provider channels are compared for SBs and MBs, with the share of firms ranking factors a 5 or 6 on a 6-point scale of importance: broad selection of technology/technology providers, competitive pricing, absolute lowest pricing, previous use of source use or current continuing relationship, trusted relationship with source, understanding of our business and specific needs, understanding of our industry, ability to coordinate with other technology providers to develop solution, ability to provide service/support for solution, ability to provide installation, ability to integrate new solution into our existing environment, and ability to provide cloud-based/hosted solutions.</P> IDC Survey Thu, 14 Feb 2019 05:00:00 GMT Raymond Boggs Enterprise Mobility Decision-Maker Survey, 2018: SMB Wireless Services Highlights <P>This IDC Survey highlights results from IDC's 2018 <I>Enterprise Mobility Decision</I><I>-</I><I>Maker Survey, </I>with a focus on small and medium-sized business (SMB) wireless service provider selection and wireless usage trends.</P><P>"SMBs continue to challenge wireless carriers in terms of their price sensitivity," says Denise Lund, research director, Enterprise Mobility, at IDC. "Wireless carriers are faced with choosing to invest business sales and marketing resources to target these businesses on their terms, as in best price, or to continue to leave SMBs to concentrate with consumer plans."</P> IDC Survey Thu, 14 Feb 2019 05:00:00 GMT Denise Lund Coming Google G Suite Price Hikes Reflect Higher Value <P>Google's forthcoming G Suite pricing increases, a first for the company, demonstrate the confidence it has in its enterprise collaboration and productivity suite, as well as a willingness to compete with incumbents such as Microsoft on value provided to enterprises. </P><P>Besides the additional revenue Google will generate, G Suite's new pricing brings it in line with Microsoft's Office 365 offering for small and medium-sized businesses (SMBs), negating an advantage it's maintained for years over the online collaboration leader.</P><P>Moreover, Google is signaling to European enterprises its "sum-of-the-parts" story (Gmail, Drive, Docs, Sheets, etc.), and 12 years of incremental G Suite improvements merit a price equivalent to that of the incumbent. The move also underscores Google's evolution from disruptive player in the enterprise to a viable alternative, albeit a distant second one. Much work remains to be done, especially with the largest European enterprises, though IDC notes recent customer wins in France.</P> IDC Link Wed, 13 Feb 2019 05:00:00 GMT Kevin Restivo Acumatica Summit 2019 Engages Customers and Partners with New Integration, 2019 R1 Release, and SMB Market Momentum <P>Acumatica's annual customer and partner summit, with a record 1,500 attendees, showcased the company's latest product capabilities and vision for the future. The company continues to gain traction in the SMB space, with cloud-based software that provides comprehensive but manageable capabilities building off the firm's key ERP platform. </P> IDC Link Fri, 08 Feb 2019 05:00:00 GMT Mickey North Rizza, Raymond Boggs 国内IT市場 年商規模別予測、2019年~2022年 <P>本調査レポートでは年商規模別におけるIT支出動向と予測を行う。年商規模は2017年度(会計年)の売上額規模から100億円未満、100億円~300億円未満、300億円~1,000億円未満、1,000億円以上の4区分とし、国内IT市場の2017年における実績値および2018年~2022年の市場規模予測を年商規模別、製品分野別、産業分野別に行っている。国内IT市場は、年商規模の違いによって投資傾向が異なり、年商規模の大きいセグメントにおいては予測期間を通して堅調に市場が拡大すると見込んでいる。「ITサプライヤーは、年商規模に応じて異なる営業アプローチを検討すべきである。年商規模が大きい企業セグメントに対しては、IT活用による業務効率化を超えた、企業の競争力を高めることにつながるIT戦略の提案が求められ、年商規模の小さい企業セグメントに対しては、人手不足や技術伝承といった喫緊の課題を迅速に解決するソリューションの提案が求められる」とIDC Japan ITスペンディングのリサーチマネージャーである市村 仁は述べている。</P> Market Forecast Wed, 06 Feb 2019 05:00:00 GMT Hitoshi Ichimura, Naoko Iwamoto IDC's Worldwide Semiannual Small and Medium-Sized Business Spending Guide Taxonomy, 1H18 <P>This IDC study provides a detailed description of IDC's worldwide technology and company size methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Semiannual Small and Medium Business IT Spending Guide. Technology suppliers may utilize this approach and structure to help them build targeted product and marketing programs.</P><P>"IDC's worldwide technology and company size taxonomy presents a comprehensive view of the marketplace," said Stephen Minton, vice president, IDC's Customer Insights and Analysis group. "It is an invaluable resource to help vendors define and standardize their technology and company size definitions."</P> Taxonomy Tue, 05 Feb 2019 05:00:00 GMT Stephen Minton, Jessica Goepfert, Raymond Boggs, Angela Vacca, Ivana Slaharova, Ashutosh Bisht, Roberto Membrila, Naoko Iwamoto Dropbox Acquires HelloSign — A Sign of the Times? <P>Dropbox continues its upward trajectory in the delivery of enterprise content services with the agreement to acquire SaaS-based HelloSign, an esignature, online fax, and document workflow technology provider. As the content services and collaboration markets continue to meld into each other's space, we will likely see more partnerships and acquisitions to avoid commoditization and add value to a fiercely competitive space.</P> IDC Link Fri, 01 Feb 2019 05:00:00 GMT Marci Maddox, Wayne Kurtzman, Raymond Boggs, Holly Muscolino U.S. SMB Website, Online Promotion, and eCommerce Update: 2018 Use and 2019 Plans <P>This IDC Survey compares small businesses (SBs; firms with fewer than 100 employees) and medium-sized businesses (MBs; firms with 100–999 employees) regarding current use and plans to leverage different online promotional capabilities, with a specific focus on dedicated websites and ecommerce. The share of SMBs citing online promotion/selling as an IT spending priority is examined by company size (firms with <5, 5–9,10–19, 20–49,50–99, 100–249, 250–499, and 500–999 employees). The relative importance of this priority is also compared across SMBs in 15 industry categories: agriculture/mining, construction, manufacturing, transportation/ communications/warehousing/utilities, banking/finance/securities, insurance/real estate, legal services, architecture/engineering, healthcare and social assistance, education/education services, wholesale trade, retail trade, other professional/technical/scientific services, other business services, and other consumer services/entertainment/accommodations/food services.</P><P>SMBs' current use and plans to add three different, pre-dedicated website resources are then examined: have URL but haven't developed website; have free website, but not one with dedicated URL (e.g., Shopify, Weebly); or have a Facebook for Business page. In addition to SB and MB totals, very small businesses (VSBs; firms with <5 employees) and upper SBs (firms with 50–99 employees) are examined. </P><P>Current use of a website with a dedicated URL is examined similarly by company size and industry. The use of three different URL types is examined: traditional URL with top-level domain (like .edu, .gov, .org, or country initials), specialized URL (like .art, .eco, .travel, and .tv), and websites optimized for mobile users. Use of these is examined for the smallest and largest SBs as well as MBs. Future plans to add dedicated websites from the different categories are also examined for those currently without websites and those without websites who have also made pre-URL investments. </P><P>The use of different online and promotional resources is then examined by company size and industry. The use of search engine optimization (SEO) is compared across three categories: SEO provided through internal resources, through outside contractors/hired experts, and through service providers. Key word purchases (to enhance site position in search results) and online promotion/pay for click through are examined by SMB size and industry categories, as are collecting email addresses for promotion and tracking/analyzing behavior of website visitors. Future plans to add these different capabilities are also described. </P><P>The document concludes with an assessment of current and planned use of ecommerce, whether through a traditional dedicated site or one that is mobile optimized. Four related ecommerce capabilities are also examined: selling online through a third party (like eBay or Etsy), taking online order payment (like with a PayPal button), allowing users to schedule service/appointments/reservations online from a firm's own website, and allowing users to schedule service/appointments/reservations online through a separate service (like OpenTable). Use detail is also provided by industry for online selling through dedicated websites and through the use of third-party resources. </P> IDC Survey Mon, 28 Jan 2019 05:00:00 GMT Raymond Boggs IDC FutureScape: Worldwide SMB 2019 Predictions - Japan Implications <P>本プレゼンテーションは、米国において発行された『<I>IDC </I><I>FutureScape</I><I>: Worldwide SMB 201</I><I>9</I><I> Predictions</I>(IDC #<B><A href="/getdoc.jsp?containerId=US">US</A></B>43439619、2018年10月発行)』の内容を基に、国内SMB(Small and Medium-sized Business:中堅中小企業、従業員規模999人以下の企業) IT市場について、ユーザー企業/ITバイヤーが留意すべき、2019年~2024年の予測(Predictions)をまとめたものである。本プレゼンテーションでは、ITバイヤーに対する指針と新しいITソリューションの市場への影響度などを提供している。各Predictionの項目では、ITへのインパクト、IDCの提言を提供している。</P><P>なお、本プレゼンテーション内の数値は断りなく使用されている場合は世界市場の数値を示しており、国内市場の数値には国内市場であることを明記している。</P><P>2019年の国内SMB IT市場は、前年比成長率3.4%とプラス成長を予測している。米国を中心に海外経済が順調に拡大していることから、国内企業は輸出が好調を維持しており、大手製造業を中心に多くの企業で高い業績を上げている。多くのSMBで既存システムの刷新、または「働き方改革」を契機に業務効率化を目的とした新規システム開発がIT支出を牽引している。さらに「消費税増税/軽減税率」対応を目的とした関連システムの新規導入、改修に着手する企業が増加している。しかし、地域経済の停滞もあり、業績が停滞する企業も多いことからSMBのIT支出は抑制傾向が継続するとみている。国内SMB IT市場では、IaaS、パッケージソフトウェアの成長率は比較的高い一方で、サーバー、ITサービスの支出は低い成長率に留まる。一方で、PCにおいて、2020年1月のWindows 7のサポート終了によるWindows 10への買い替え需要の増大によって高い成長率を見せている。ただし、2020年は前年までの積極的なIT支出の反動によって低い成長率に留まるとみている。</P><P>国内SMB IT市場においても、大都市圏の企業を中心に第3のプラットフォームを活用しての生産性向上の取り組みが増えており、モバイルを中心にクラウド、データアナリティクス、AIの活用事例も増えている。さらに製造業、運輸業、流通業を中心にIoTの採用も開始されている。今後、これらソリューションの導入が進む一方で、SMBにおいても生産性向上に加えて、収益拡大、新規ビジネスの創出を目的にしてデジタルトランスフォーメーション(DX)を模索する企業の増加も見込まれる。「国内SMBにおいて、2020年以降IT支出動向が徐々に変化が見込まれることから、ITサプライヤーは、これらの市場の変化を見据えて自社のITソリューションの提供体制の見直しを行うべきであり、特にRPA、AIなどを活用した人材不足対策を支援するソリューションに注力することが有効である」と、IDC Japan ITスペンディンググループのリサーチマネージャーである市村 仁は述べている。</P> Tech Buyer Presentation Tue, 22 Jan 2019 05:00:00 GMT Hitoshi Ichimura