rsssmb IDC RSS alerts Workday Rising 2018: Going Further Together with the Power of One <P>The Workday Rising 2018 conference, with exhibits and instructional sessions, focused on new product offerings and customer education. Workday's theme was "Go Further Together with the Power of One." Workday brought forward many new product features and functionality including augmented analytics, data integration, Talent Hub Marketplace, and a new AI-enabled data model with Adaptive Insights that will be available within a year.</P> IDC Link Thu, 18 Oct 2018 04:00:00 GMT Mickey North Rizza, Raymond Boggs, Kevin Permenter, Lisa Rowan Hits the SMB Print Services Market's Sweet Spot <P>This IDC Vendor Profile assesses German print services provider It provides an overview of the company and looks at its offerings, business model, and overall strategy. Finally, it examines's position within the ever-evolving, competitive print services landscape and evaluates where the vendor can be successful and profitable going forward.</P> Vendor Profile Wed, 17 Oct 2018 04:00:00 GMT Sharon McNee, Jacqui Hendriks U.S. and Worldwide SMB Cloud Storage and Backup/ Disaster Recovery Update, 2018: Technology Priorities, Use, and Plans — On-Premises/Cloud <P>This IDC Survey examines the importance of storage and backup/disaster recovery (DR) as IT spending priorities and the current and planned use of different storage solutions by U.S. small businesses (SBs, firms with fewer than 100 employees) and midsize businesses (MBs, firms with 100–999 employees), with additional detail on SBs with 50–99 employees. Detail is also provided on the attitudes of U.S. small and midsize businesses (SMBs) in 15 different industries: agriculture/mining, construction, manufacturing, transportation/warehousing/utilities/communications, banking/finance, insurance/real estate, legal, architecture/engineering, healthcare and social assistance, education (private sector), wholesale trade, retail trade, other professional/technical/scientific services, other business services, and other consumer services/arts/entertainment/accommodation/food services. Storage and backup/DR as IT spending priorities and the nature of storage spending are also compared by five U.S. SMB attitude clusters: SMB 2.0, SMB 1.5 Fast Followers, Pragmatic Hands On, Middle-of-the-Road Worriers, and IT Indifferent. Storage and backup/DR as IT priorities and the use of cloud storage are also examined across SBs (10–99 employees) and MBs (100–999 employees) worldwide in both developed countries (United States, United Kingdom, Germany, and Japan) and developing countries (India, China, and Brazil).</P><P>The share of U.S. SMB storage spending by company size is then compared across seven product categories: disk hardware, solid state disk (SSD) hardware, tape hardware, optical hardware, storage software, storage services (excluding online/cloud), and online/cloud storage.</P><P>SMB use of different technology for data backup, data protection, or disaster recovery is examined by company size for backup to disk, backup to tape, backup to disk and tape (e.g., disk to disk to tape), backup appliance, online storage, and hybrid on-premises/cloud. A summary of those firms using either online storage or hybrid on-premise/cloud solutions is provided, and the share of firms with no backup is also presented by both company size and attitude segment.</P><P>The document concludes with a comparison of current and planned use of different cloud storage across five categories: cloud data protection/backup, cloud business continuance (replication, disaster recovery), cloud archive (compliance, analytics), cloud file services (file sync and share, collaboration), and cloud-to-cloud backup. Detail is provided by U.S. SMB size categories with current usage also examined by attitude cluster and with SB and MB comparisons in developed and developing countries with detail on SBs and MBs in the seven countries surveyed.</P> IDC Survey Thu, 11 Oct 2018 04:00:00 GMT Raymond Boggs Small and Medium-Sized Businesses Gaining New Ultra-Broadband Options with DOCSIS 3.1 and Fiber <P>This IDC Market Note discusses recent announcements by various broadband service providers in the United States. It summarizes IDC's opinion on market changes and dynamics that are impacting the small and medium-sized business broadband market across cable and telco delivery channels.</P> Market Note Tue, 02 Oct 2018 04:00:00 GMT Jason Blackwell 2018 U.S. SMB Printer and MFP Update: Technology Preferences/Plans/Service Opportunities <P>This IDC Survey document examines the current use and future purchase plans of U.S. small businesses (SBs with fewer than 100 employees) and midsize firms (MBs with 100-999 employees) with regard to printers and multifunctional peripherals (MFPs) by technology. Top business priorities are examined first including sharpening promotional practices and customer outreach, where collateral and print material could be helpful. IT spending priorities are also examined by company size and attitude segment including managed print services to outsource printing equipment/maintenance/supplies. </P><P>The shares of SMB IT spending by category priorities are compared by company size and attitude segment for hardware, software, IT services, and cloud services with the share of hardware spending associated with printers/MFPs/peripherals broken out. Current use of inkjet technology is examined first for both single-function printers and MFPs with details on five SB size categories (<5 employees, 5-9, 10-19, 20-49, and 50-99) and also MBs with 100-249 employees. Inkjet purchase plans for the next 12 months are also examined in the same detail.</P><P>Laser printer and MFP ownership is examined in detail with total ownership percentages for both color and monochrome laser broken out by single-function and multifunction devices. Future purchase plans by technology type are also presented.</P><P>Interest in managed print services is also examined in detail by company size, with the share of firms citing managed print services as an IT spending priority for the next 12 months. The use of managed print services by company size is also presented, with comparisons to other support resources including having full-time IT staff, pay-as-you-go support, online support, IT maintenance contracts (break/fix), and managed services for products the company owns.</P> IDC Survey Fri, 28 Sep 2018 04:00:00 GMT Raymond Boggs Are SMBs Interested in Deploying Managed WiFi Services? <P>This IDC Survey Spotlight analyzes results from IDC's <I>2018 U.S. </I><I>Enterprise Communications: Connectivity</I><I> Survey</I><I>,</I> an online survey of 800 United States–based businesses. This Survey Spotlight highlights and discusses interest in managed WiFi services from the small business (5-99 employees) segment.</P> IDC Survey Spotlight Fri, 28 Sep 2018 04:00:00 GMT Jason Blackwell Datacenter Service Providers Play a Significant Role in Digital Transformation <P>This IDC Survey Spotlight examines the top reasons for using managed hosting and colocation services. The surveyed respondents quoted cost and security followed by operational efficiency as the top factors behind the escalating adoption of managed hosting and colocation services. Hosting services has been transformed by the advent of highly advanced technologies such as hyperconverged storage, bare metal, artificial intelligence, and machine learning. Implementation of latest tools and technologies will automate the operational process and significantly reduce the cost and complexities of hosting services.</P><P>Industry trends such as datacenter consolidation, virtualization, secure interconnection, IoT, and adoption of cloud services will increase the appeal for enterprises to more aggressively leverage colocation providers. The adoption of 3rd Platform technologies such as cloud, social media, mobile, and analytics has significantly impacted the entire IT ecosystem including the way enterprises interconnect to cloud providers and the provision of services by network and datacenter infrastructure providers such as Equinix, Digital Realty Trust, and CoreSite.</P><P>Enterprises are embracing a hybrid IT approach to manage their datacenter infrastructure services. They are combining traditional hosting infrastructure with the modern private cloud and public cloud technologies to gain the benefits of multiple environments. As enterprises transform, their requirements for cloud computing, storage, network, and power continue to grow exponentially. The use of colocation is transforming datacenters into the "nerve center" of IT infrastructure and a crucial exchange and crossroads for the entire IT ecosystem. </P><P>Increasing, intense competition among the major hosting players — GoDaddy, Bluehost, HostGator, AWS hosting, and Rackspace hosting — as they continue to adopt competitive pricing of web hosting services will force other players in the market to bring down the prices of hosting services to remain competitive in the market. The rising demand for hosting services at competitive pricing will increase the volume of web hosting services specially among SMBs and ecommerce companies. </P> IDC Survey Spotlight Fri, 28 Sep 2018 04:00:00 GMT Courtney Munroe IT Services Brand Perceptions, 2018: Familiarity, Awareness, and Brand Associations in Canada <P>This IDC Survey examines recent survey data that questioned Canadian medium-sized and large business on the brand perception, awareness, and usage of many of the largest IT services providers in Canada. The document primarily assesses the perceptions of Canadian large business with respect to brand perceptions. It updates our previous report, <I>Canadian IT Services Brand Perceptions: Familiarity, Awareness, and Brand Associations</I> (IDC #<B><A href="/getdoc.jsp?containerId=CA41944917">CA41944917</A></B>, November 2017).</P> IDC Survey Fri, 28 Sep 2018 04:00:00 GMT Jim Westcott Market Analysis Perspective: Japan Small and Medium Business Markets, 2018 <P>本プレゼンテーションでは、国内SMB IT市場における2017年の市場動向、製品別、産業分野別、地域別の動向、および2018年~2022年の予測を提供する。併せて、国内SMB IT市場におけるベンダー、地場のSIer(Systems Integrators)、販売代理店の動向も提供している。IDCでは、国内SMB IT市場の調査レポートを年間情報提供サービスとして提供している。このサービスでは、従業員規模999人以下の企業をSMB(Small and Medium-sized Business:中堅中小企業)と定義し、市場動向と市場規模を調査、分析している。</P> Market Analysis Perspective Thu, 27 Sep 2018 04:00:00 GMT Hitoshi Ichimura Windstream Enterprise Announces More Fixed Wireless Markets <P>Windstream Enterprise, the business segment of Windstream, has announced an expansion of its fixed wireless broadband service, covering more than 50 U.S. markets. This expansion brings the fixed wireless service option to more than 350,000 businesses within the Windstream service areas.</P> IDC Link Thu, 27 Sep 2018 04:00:00 GMT Jason Blackwell, Courtney Munroe