rsssmb http://www.idc.com/rss/2810.do IDC RSS alerts CenturyLink Launches Business Wi-Fi, Expanding and Strengthening Managed Services Portfolio for Small and Medium Businesses http://www.idc.com/getdoc.jsp?containerId=lcUS43095717 <P>CenturyLink has launched a managed WiFi service targeting small and medium-sized businesses (SMBs), enabling both public and private networks and supporting up to 250 employees. This is an extension of previously announced managed services, which also utilize the Cisco Meraki platform. </P> IDC Link Fri, 22 Sep 2017 04:00:00 GMT Jason Blackwell, Raymond Boggs Mobile World Congress Americas 2017 http://www.idc.com/getdoc.jsp?containerId=lcUS43072817 <P>Mobile World Congress Americas, the inaugural event in partnership with the GSMA as a replacement for the CTIA event, was held in San Francisco on September 12–14. Attendance was below expectations, with only 21,000 attendees, but event organizers were optimistic about the quality of attendees and expect to improve at next year's event to be held in Los Angeles.</P> IDC Link Wed, 20 Sep 2017 04:00:00 GMT Jason Blackwell Market Analysis Perspective: U.S. SMB Telecom, Broadband, and Video, 2017 http://www.idc.com/getdoc.jsp?containerId=US43028417 <P>This IDC Market Analysis Perspective examines key trends impacting the U.S. small and medium-sized business market. In this presentation, we focus on competitive positioning, market share, and sizing bundles and analyze survey data drawn from our 2017 <I>SMB Telecom Emerging Services Survey</I><I>,</I> covering broadband, bundles, video, and other value-added services, which generated responses from over 500 U.S. small and medium-sized businesses.</P> Market Analysis Perspective Mon, 11 Sep 2017 04:00:00 GMT Jason Blackwell Market Analysis Perspective: SMB Markets Global Overview, 2017 — Sharpening Technology Investment for Maximum Impact http://www.idc.com/getdoc.jsp?containerId=US41381517 <P>This IDC Market Analysis Perspective was given in different forms in 2017, with additional client-specific slides included. It provides a comprehensive review of the global small and medium-sized business (SMB) market, with a specific focus on how shifting business attitudes and technology spending priorities will provide new opportunities to technology providers. Small and medium-sized companies continue to refine their approach technology, with a new focus on near-term productivity to support revenue growth and leverage of new cloud and mobile resources. At the same time, technology acquisition decisions are increasingly being influenced by long-term strategic considerations, including growing interest in digital transformation.</P><P>This Market Analysis Perspective has five basic sections: Industry and Market Overview (with an examination of market highlights and changing technology purchase patterns), Competitive Landscape (with ownership and acquisition plans associated with different server brands), Buyer Perspective (with details on business priorities, technology attitudes, and technology spending priorities), Future View of the Market (including worldwide SMB IT spending estimates, regional share of SMB spending, 2017 growth rates, and SMB share of IT spending devoted to business maintenance versus innovation in seven countries: the United States, the United Kingdom, Germany, Japan, India, China, and Brazil), and Advice for the Technology Provider.</P> Market Analysis Perspective Wed, 06 Sep 2017 04:00:00 GMT Raymond Boggs Market Analysis Perspective: U.S. SMB Markets, 2017 — Shifting Technology Spending to Drive Performance http://www.idc.com/getdoc.jsp?containerId=US43014917 <P>This IDC Market Analysis Perspective was given in different forms in 2017, with additional client-specific slides included. It provides a comprehensive review of the U.S. small and medium-sized business (SMB) market with a specific focus on how shifting business attitudes and technology spending priorities will provide new opportunities to technology providers. Small and medium-sized companies continue to refine their approach to technology with a new focus on near-term productivity gains increasingly being influenced by long-term strategic considerations, including growing interest in digital transformation.</P><P>This Market Analysis Perspective has five basic sections: Industry and Market Overview (with an examination of market highlights and changing technology purchase patterns), Competitive Landscape (with ownership and acquisition plans associated with different server brands), Buyer Perspective (with details on technology spending priorities), Future View of the Market (including U.S. SMB IT spending forecasts, cloud adoption, and interest in expanding cloud/hosted resources), and Advice for the Technology Provider.</P> Market Analysis Perspective Mon, 04 Sep 2017 04:00:00 GMT Raymond Boggs U.S. SMB Vertical Market Profiles, 2017 http://www.idc.com/getdoc.jsp?containerId=US43014817 <P>This IDC Survey presents the results of IDC's 2017 survey of U.S. small and medium-sized businesses (SMBs) with a specific focus on SMBs from 14 industries: agriculture/mining, construction, manufacturing, transportation/warehousing/utilities/communications, banking/finance/securities, insurance/real estate, architecture/engineering, healthcare and social assistance, education (private sector), wholesale trade, retail trade, other professional/technical/scientific services, other business services, and other consumer services/arts/entertainment/accommodations/food services. </P><P>Total company counts by industry are provided first after which top business objectives are examined. Agreement with different technology attitudes are then compared: the view that advanced technology is an important competitive differentiator and agreement that the internet has transformed internal business operations, Top IT spending priorities are compared across industries including upgrading/adding new PCs and improving network security/security management. </P><P>The share of current and planned IT spending on current operations versus innovation is then compared by industry, and the relative importance of IT staff versus line-of-business executives in guiding IT spending decisions is compared. The study concludes with a comparison of the share of millennials in senior management and the share of millennials in the total workforce by industry. </P><P>This study is based on IDC's <I>U.S. SMB Survey,</I> an annual survey of small and midsize companies. A total of 730 companies were surveyed in 1Q17 using an online instrument, with the sample divided roughly between small businesses (firms with <100 employees) and midsize businesses (firms with 100–999 employees). A total of 315 small businesses and 415 midsize firms completed the survey. </P> IDC Survey Mon, 04 Sep 2017 04:00:00 GMT Raymond Boggs Japan Small and Medium-Sized Business IT Spending Forecast by Sales Channel, 2017−2021 http://www.idc.com/getdoc.jsp?containerId=JPE41751717 <P>This IDC study is a translation of the Japanese document IDC #<B><A href="/getdoc.jsp?containerId=JPJ41783617">JPJ41783617</A></B>. It provides performance results for 2016 and forecasts from 2017 to 2021 for IT spending by sales channel in the Japan SMB IT market (hardware and packaged software only). The share of SIs is increasing in all regions. The shift from vendor direct sales and dealers to SIs as the channel for purchasing IT products in SMBs will gain momentum in the future. Moreover, because of the impact of decreasing hardware prices and flagging demand, IDC expects the use of 3rd Platform technologies to progress gradually among SMBs. On the other hand, dealers and SIs in regions outside of metropolitan areas are facing issues with solution businesses that use the 3rd Platform. Therefore, "it is necessary for IT suppliers to offer comprehensive product, sales, and technical support so that they can provide 3rd Platform solutions with a focus on cloud for partner companies," says Hitoshi Ichimura, research manager, IT Spending, IDC Japan. </P> Market Forecast Fri, 01 Sep 2017 04:00:00 GMT Hitoshi Ichimura Japan Small and Medium-Sized Business IT Spending Forecast by Company Revenue, 2017−2021 http://www.idc.com/getdoc.jsp?containerId=JPE41751617 <P>This IDC study is a translation of the Japanese document IDC #<B><A href="/getdoc.jsp?containerId=JPJ41779117">JPJ41779117</A></B> that provides IT spending trends and forecasts by company size based on annual sales. Annual sales are categorized into four segments based on revenue in FY15 (accounting year): less than 10 billion yen, 10 billion to less than 30 billion yen, 30 billion to less than 100 billion yen, and 100 billion yen or more. This IDC study describes the performance of the Japanese enterprise IT market in 2016 and presents market forecasts for 2017–2021 by company size (based on annual sales), product, and industry, based on the latest economic situation and on product information gathered from vendor surveys up until March 2017. Although IDC forecasts that IT spending by enterprises with annual sales of less than 30 billion yen — including most SMBs — will see positive growth until 2019, this market is driven mainly by upgrades for existing systems, so the overall market is expected to struggle, as a result of the impact of medium- to long-term factors such as falling hardware prices and the shift to the cloud.</P><P>"In order to expand the market in the medium to long term, IT suppliers will need to actively promote solutions that directly resolve operational issues faced by the user companies that are necessary for growth in new market sectors," said Hitoshi Ichimura, research manager, IT Spending, IDC Japan.</P> Market Forecast Thu, 31 Aug 2017 04:00:00 GMT Hitoshi Ichimura The Entrepreneurial Buyer: A View of Small Business from the IT Buyer Experience Survey 2017 http://www.idc.com/getdoc.jsp?containerId=US43005917 <P>This IDC Survey addresses the question: Do small business executives buy differently than their counterparts in larger companies? Moreover, it examines the effects of company size on the preferences, attitudes, and behaviors of buyers of IT products and services related to their vendor's marketing and sales practices. It also examines buying team dynamics and buyer engagement trends. The 2017 <I>IT Buyer Experience S</I><I>urvey</I> is intended to help marketing executives better understand their buyers and adapt marketing practices to improve customer experience and business results.</P> IDC Survey Thu, 31 Aug 2017 04:00:00 GMT Gerry Murray, Kathleen Schaub Western Europe SMB Market: An Analysis of 2016 Structure and Performance Indicators http://www.idc.com/getdoc.jsp?containerId=EMEA40712516 <P>This IDC Market Perspective assesses the Western European SMB market by looking at the number of companies by vertical market and size class as well as the distribution of companies by country and size class in each country. It also examines the number of companies and employees in the financial and non–public business economy (excluding government, education, healthcare, resource industries, and personal and consumer services) as well as related distributions by country and employee size class. </P><P>"SMBs will continue to embrace new technologies which can help them expand their business, with a higher impact in sectors that have lagged in the adoption of traditional IT," said Carla La Croce, research analyst, IDC European Industry Solutions, Customer Insights, and Analysis. "They are on the track of digital transformation, and there is no turning back."</P> Market Perspective Thu, 31 Aug 2017 04:00:00 GMT Carla La Croce