rsssmb IDC RSS alerts Trends in the Russian Office Environment After COVID-19 <P>This IDC Survey explores the impact of the COVID-19 pandemic on the Russian office environment, with a focus on how organizations’ perceptions have changed regarding work-from-home policies. It discusses what tools have been most in demand during lockdowns, what tools represent a growth opportunity, the pandemic’s impact on printing and scanning behavior, and organizations’ plans for office floor space and business travel. It further discusses which solutions are likely to be kept by organizations that intend to maintain work-from-home policies in some form.</P> IDC Survey Wed, 05 Aug 2020 04:00:00 GMT Mitri Roufka Konica Minolta Expands Workplace Hub Services Portfolio to Meet Evolving Market and Partner Requirements <P>This IDC Market Note looks at how Konica Minolta is expanding its Workplace Hub service portfolio to meet the evolving requirements of the vast and varied SMB market segment and of its Workplace Hub partners.</P> Market Note Mon, 03 Aug 2020 04:00:00 GMT Sharon McNee Verizon's Second Quarter Results Show Weakness for SMBs <P>Verizon's second quarter financial results were recently announced, and there are strong indications that we are going to see continued weakness for small and medium-sized businesses as COVID-19 continues to impact the U.S. economy. The Small and Medium Business segment for Verizon reported revenues of $2.6 billion in the second quarter, declining from $2.8 billion in first quarter and $3.1 billion in the fourth quarter of 2019. The SMB segment was not alone however, as Global Enterprise also saw a decline. </P><P>Broadband connections declined from 501,000 to 491,000 in the second quarter, indicating that some businesses were fully disconnecting. Verizon's business voice connections have been declining for several quarters, and this trend continued in the second quarter with connections declining from 4.86 million to 4.76 million.</P> IDC Link Fri, 31 Jul 2020 04:00:00 GMT Jason Blackwell The State of U.S. Enterprise Mobile Workers Webinar: Information, Frontline, and Work-from-Home Trends in 2020 <P>This IDC Web Conference discusses U.S. enterprise mobile worker trends in 2020. COVID-19's disruption of the U.S. labor force has had a dramatic impact on how large businesses operate and will continue to shape how and where people work in the months to come. The ability to remain productive while working from home has become a crucial necessity for information workers, while frontline workers look to a broad range of mobile-based solutions to increase workflow efficiency and safety. The ability to quickly mobilize different segments of a company's workforce with capable and secure mobile solutions has never been more important, and U.S. organizations are signaling that investment in mobile-based management and security solutions will take precedence in 2020 and beyond. </P> Web Conference Proceeding: Tech Supplier Thu, 30 Jul 2020 04:00:00 GMT Bryan Bassett, Phil Hochmuth Top Concerns Among U.S. Businesses During the COVID-19 Crisis <P>This IDC Survey Spotlight highlights the top concerns among U.S. businesses during the COVID-19 crisis. According to IDC's <I>U.S. 2020</I><I> Commercial Survey,</I> while adapting to the "new normal" and "budget uncertainties" are top of mind across the board, enterprises, government/education, and small businesses each have different concerns when it comes to surviving the current crisis. </P> IDC Survey Spotlight Wed, 29 Jul 2020 04:00:00 GMT Lauren Guenveur From Hierarchical to Empathic Leadership: Enabling the Future of Work <P>This IDC Perspective focuses on the path forward from hierarchical to empathetic leadership to enable the future of work.</P><P>The COVID-19 pandemic and associated economic and social disruptions have forced companies to accelerate their digital transformation. This in turn allows leaders to rethink the industrial-era decision and leadership processes they inherited — trading procedural compliance to meet shareholder needs for an active, digitally enabled, and empathic leadership, which enables teams to meet the needs of a broad array of stakeholders. Using this style of leadership at scale requires leaders to adopt new measurements, identifying key behaviors and their impacts on the enterprise as a whole.</P><P>"As leaders struggle with what it means to operate in a hybrid digital/physical world, we have the opportunity to lead in ways that are both courageous and empathetic," said Shannon Kalvar, research manager, IT Service Management and Client Virtualization program at IDC. "This empathetic leadership is bolstered and enabled at scale by new ways of detecting opportunities, collaborating, and measuring our impact on the business and the stakeholder community."</P> IDC Perspective Tue, 28 Jul 2020 04:00:00 GMT Shannon Kalvar, Amy Loomis, Ph.D., Wayne Kurtzman, Marianne Kolding, Holly Muscolino, Lisa Rowan, Simon Piff From Rigid to Resilient Organizations: Enabling the Future of Work <P>This IDC Perspective focuses on the crosshairs of technology and organizational culture and how each is shaping a reinvention of the workplace in the wake of global health and economic challenges.</P><P>The collision of already underway digital transformation efforts and the COVID-19 pandemic has opened a new era or work transformation. New ways of working that appeared to be years away are suddenly an ordinary, if not initially awkward, day-to-day reality. The key to shaking traditional rigid organizational structures is to align technical requirements with best practices for organizational agility. IDC's five-stage recovery model charts a path for essential approaches to guide instantiating remote work best practices and a reimagined workplace work model.</P><P>"As organizations look to navigate through and beyond current challenging times, they need to reimagine work practices to be much more dynamic between remote and on-premises models," said Amy Loomis, research director, Future of Work at IDC. "Our current challenges offer an opportunity to install both the technical and organizational infrastructure that will lead from recovery to more resilient ways of working."</P> IDC Perspective Mon, 27 Jul 2020 04:00:00 GMT Amy Loomis, Ph.D., Holly Muscolino, Simon Piff, Lisa Rowan, Shannon Kalvar, Wayne Kurtzman, Marianne Kolding Have COVID-19 Work-from-Home Policies Changed how European SMBs and the Midmarket Use Tools in the Long Term? <P>This IDC Survey Spotlight analyzes the challenges that small and medium-sized businesses (SMBs) and the midmarket have encountered in implementing work-from-home policies during the COVID-19 pandemic. COVID-19 has shifted how companies of all sizes work, as global lockdowns have made remote working a necessity in many industries. Smaller businesses have had to quickly change their work-from-home policies and set aside grievances about remote working. New tools that enable collaboration and enable employees to seamlessly change their workflows effectively have become paramount for the midmarket and SMBs.</P> IDC Survey Spotlight Mon, 27 Jul 2020 04:00:00 GMT Naima Camara COVID-19 Continues to Change Our Ways of Working <P>Six months since the onset of COVID-19 on the global stage, many employees still work from home, planes sit idle in storage facilities, and airport terminals are ghost towns. In contrast, the digital world hums with activity, as video, audio, sharing, and messaging solutions become the principal means of making work and enterprises feel the need to decide how they will address the "branch of one" scenario. This IDC Market Note presents survey results that capture how the working-from-home situation has impacted how IDC employees communicate and collaborate and the use of collaboration tools. </P><P>"People tend to use the most readily available tool," says Hugh Ujhazy, IDC Vice President, IoT and Telecommunications. "It's more about simplicity than anything else when it comes to collaboration. The easier and more available to use, the more it gets used," he adds.</P> Market Note Fri, 24 Jul 2020 04:00:00 GMT Hugh Ujhazy, Simon Piff Microsoft Jumps Into the Cloud-Based Printing Market with Universal Print <P>Microsoft announced the public preview of its cloud-based print platform and service called Universal Print. Universal Print runs in the Microsoft Azure cloud and is designed to provide users with a convenient and affordable cloud-based printing experience, eliminating the need for on-premises print servers. Microsoft 365 Commercial and educational subscribers will have access to the base Universal Print offer at no additional cost, while other customers can subscribe to Universal Print as a cloud-based printing service. </P> IDC Link Fri, 24 Jul 2020 04:00:00 GMT Allison Correia, Robert Palmer