rsssocialbusiness IDC RSS alerts Dropbox Evolves: Brings Content, Tools and Team Collaboration Together <P>Dropbox, long known for enterprise cloud file storage announced on June 11, 2019, a new user interface and a series of deep integrations with collaboration applications including Slack, Zoom and coming soon, Atlassian. This effectively changes the trajectory of Dropbox from file storage to an integrated enterprise collaboration application that aims to provide one place to bring content, tools and teams together. </P> IDC Link Fri, 14 Jun 2019 04:00:00 GMT Wayne Kurtzman, Marci Maddox IDC's Worldwide Semiannual Customer Experience Spending Guide Taxonomy, 2019 <P>This IDC study provides a detailed description of IDC's Worldwide Semiannual Customer Experience Spending Guide methodology and taxonomy. It should be used as a companion piece for IDC's Worldwide Semiannual Customer Experience Spending Guide. Technology suppliers may utilize IDC's use case approach and structure, as presented in this document, to help them refocus their products and services and build relevant business cases.</P><P>"IDC's Worldwide Semiannual Customer Experience Spending Guide presents a comprehensive view of the customer experience ecosystem," said Research Manager Craig Simpson of IDC's Customer Insights and Analysis Group. "It is an invaluable resource to help vendors define and standardize their vocabulary when approaching this expanding and dynamic market."</P> Taxonomy Wed, 12 Jun 2019 04:00:00 GMT Craig Simpson, Eileen Smith, Yash Ahuja, Ashutosh Bisht, Gerry Brown, Eman Elshewy, Takashi Manabe, Roberto Membrila, Andrea Minonne, Akira Muranishi, Ivana Slaharova, Alan Webber, Yu Zheng, Zhenshan Zhong 国内第3のプラットフォーム向けITサービス市場予測、2019年~2023年 <P>本調査レポートは第3のプラットフォーム向けITサービス市場の2018年の実績と、2019年~2023年の市場予測を4つの主要技術分野別(クラウド向け、ビジネスアナリティクス(BA)向け、エンタープライズモビリティ向け、ソーシャルビジネス向け)にまとめたものである。国内第3のプラットフォーム向けITサービス市場は、クラウド向けITサービスを中心に2023年まで高成長を維持するが、DXの支援におけるビジネス目的駆動型の案件が拡大する中で、技術分野間の重複領域の拡大や、ビジネス領域のサービスとの緊密な連携が進むとIDCでは予測している。</P><P>IDC Japan ITサービスのグループマネージャーである植村 卓弥は「今後サービスベンダーは、顧客のDXを支援する際に必要となる適切なビジネスケイパビリティを見極め、第3のプラットフォーム向けITサービスと連携して提供する能力を強化することが、より重要になる」と述べている。</P> Market Forecast Tue, 04 Jun 2019 04:00:00 GMT Takuya Uemura New IDC Report Expects Asia/Pacific* Consumer Spending on Technology to Reach USD 468.8 Billion in 2019, Led by Communication and Entertainment Focused Use Cases SINGAPORE, May 29th, 2019 – Asia/Pacific* consumer spending on technology will reach USD 468.8 billion in 2019, an increase of 4.2% from the year, according to the inaugural release of the IDC Worldwide Semiannual Connected Consumer Spending Guide . Consumer purchases of traditional and emerging technologies will showcase its rise over the forecast period (2018-22), with a five-year compound annual growth rate (CAGR) of 4.0%. Research Press Release Tue, 28 May 2019 04:00:00 GMT Nordic Enterprise Communications Revenue Forecast, 2019-2023: Slowly Returning to Growth <P>This IDC Market Forecast examines the enterprise communications and collaboration market in the Nordics, covering fixed and mobile data, fixed and mobile voice, as well as UC&C and related technologies. In addition, the report compares this market with the related market for communication and collaboration software.</P><P>"Vendors and service providers in the enterprise communications and collaboration domain should take advantage of the ongoing digital transformation in the market," said Martin Sundblad, research manager, IDC Nordic. "Connectivity and data communication is a strong, stable, and profitable business, but with limited revenue growth. Customers and partners will look for guidance and greater solution content for services that can enable their transformation."</P> Market Forecast Mon, 27 May 2019 04:00:00 GMT Martin Sundblad IDC Brazil Software 2019 <P>Attached you will find the IDC's Brazil Software 2019.</P><P>The attached data file is in excel (.xls) format.</P><P>To access the file:</P><UL><LI>Click on List of Attachments at the top left</LI><LI>Click on the download button</LI><LI>Follow the instructions in the download file window</LI><LI>Save the file to a folder in your computer</LI></UL><P>Organizations at all levels foresee an opportunity in the change of business models through the evolution from CAPEX to OPEX moving towards more competitive businesses with operational effectiveness, cost reduction, process real-time visibility, predictive and insightful decision making, only possible with software. In recent years, the software market has been accelerating in performance, passing from single-digit to double-digit growth, quickly expanding in awareness across the region, in comparison to other technologies and the rest of the world. Notebooks, tablets, smartphones, appliances, medical equipment, cars, and even all current Cloud deployments have their foundations in software technology. For these reasons, software will continue driving investment for legacy solutions and even other converging markets. The need for Line-of-Businesses to take full advantage of Third platform trends on Cloud, Big Data, Mobile and Social Business, all with foundations on Software technology, to higher adoption. IDC 's Latin America Semiannual Software Tracker provides subscribers with a full or addressable view of the software solutions market dynamics including mature markets such as Relational Database Management Systems, Operating Systems and Subsystems, Authoring and Publishing Software, and Email Applications as well as emerging markets, such as Enterprise Social Networks, Advanced Analytics, Content Analysis Tools, Virtual Machine Software, among others. In addition, the Latin America Semiannual Software Tracker provides specific market size, market share, five-year forecast plus insightful analysis by vendor, country, vertical and horizontal segments, and type of license (new, upgrade, subscription, cloud) in Latin America. See next column for Functional Markets Coverage. *Delivery Specifications: Please consider that Splits will be delivered during the Forecast Publication date.</P> Special Study Mon, 20 May 2019 04:00:00 GMT Luciano Ramos 国内第3のプラットフォーム市場 産業分野別/企業規模別予測、2019年~2023年 <P>本調査レポートは、国内の産業を17区分の企業、および中央官庁、地方自治体、教育、消費者の4区分の非企業の計21の産業分野に分類し、それぞれの分野の第3のプラットフォーム支出額実績(2018年)と予測(2019年~2023年)を報告する。また、同市場を5つの従業員規模に分けて分析を行い、産業分野別および従業員規模別の第3のプラットフォーム支出額の予測データを提供している。「DXは将来、社会システムの革新を実現する。ITサプライヤーは、DXによる社会システムの変化や社会からの要請の変化を考慮しながら顧客の進めるDXに対応し、ITソリューションの支援を行っていくべきである」とIDC Japanのグループディレクターである眞鍋 敬は分析している。</P> Market Forecast Wed, 01 May 2019 04:00:00 GMT Takashi Manabe, Akira Muranishi, Hitoshi Ichimura MENA ICT Key Market Developments Update, March 19 <P>This IDC Market Note assesses the potential impact of some key ICT market developments that took place in the Middle East and North Africa during March 2019.</P><P>"Recent developments and acquisitions in the open source software market highlight the market's positive influence in the Middle East and North Africa. Government institutions across the region are considering innovative and cost-effective open source software solutions to drive their digital transformation journeys." — Manish Ranjan, Program Manager, IDC MEA</P> Market Note Wed, 24 Apr 2019 04:00:00 GMT Jebin George, Manish Ranjan, Isaac Ngatia, Roberto Alunni, Mufasir Yousuf Enterprise Connect 2019: Collaboration Takeaways from Cisco, Google, Microsoft, Slack, and Others <P>This IDC Market Note discusses the key takeaways from Enterprise Connect 2019. The North American communications and, more recently, collaboration conference welcomed over 6,500 people to the Gaylord Palms Resort in Orlando, Florida, from March 18 to March 21, 2019. As reflected in IDC research and the show itself, the collaboration and conferencing markets are heating up as more companies try and digitally transform. This document reviews the key announcements by Cisco, Google, Microsoft, Slack, and the conferencing market vendors at the event. </P> Market Note Wed, 10 Apr 2019 04:00:00 GMT Wayne Kurtzman Supporting Maturing Open Source: Why Ongoing Support for Infrastructure Software Is Critical <P>This IDC Perspective presents key steps for safe using of open source software (OSS) infrastructure software. OSS is pervasively used today, sometimes beyond even where customers are aware of its use. </P><P>"The broad utilization of OSS creates a scenario where customers need to be aware of what technologies are in use in their IT, and whether those products are being maintained to current levels of security and functionality," said Al Gillen, group VP of Software Development and Open Source, IDC. "Failure to use products that are maintained properly and failure of the IT team to apply patches and security fixes are tantamount to leaving the door open to the datacenter intrusion. Awareness, along with engagement with your OSS product vendors and/or the OSS communities supporting the projects you use, is key to avoiding becoming a statistic."</P> IDC Perspective Tue, 26 Mar 2019 04:00:00 GMT Al Gillen