rsssocialbusiness IDC RSS alerts IDC Survey: Open Source Use Plans <P>This IDC Survey looks at the use of open source software in the United States and China and compares and contrasts between the two countries. The survey includes 305 completes, with 205 from the United States and 100 from China, and captured perspectives from C-level, IT management, and IT professionals at companies with over 249 employees, who are involved with open source software use.</P> IDC Survey Fri, 16 Apr 2021 04:00:00 GMT Al Gillen 国内第3のプラットフォーム向けITサービス市場予測、2021年~2025年 <P>本調査レポートは第3のプラットフォーム向けITサービス市場の2020年の実績と、2021年~2025年の市場予測を4つの主要技術分野別(クラウド向け、ビジネスアナリティクス(BA)向け、エンタープライズモビリティ向け、ソーシャルビジネス向け)にまとめたものである。2020年の国内第3のプラットフォーム向けITサービス市場は、新型コロナウイルス感染症(COVID-19)によるマイナス影響が見られた中で、4つの主要技術分野すべてにおいて二桁成長を継続した。2021年は4分野すべてにおいて成長率が上昇し、以降もDX/データ駆動型ビジネスに向けた需要駆動型での高成長を継続するとIDCでは予測している。IDC Japan ITサービスのグループマネージャーである植村 卓弥は「COVID-19は、国内ITサービス市場における第3のプラットフォーム向けへの移行を加速させる効果をもたらした。ITサービスベンダーは、こうした急速な市場変化への対応を余儀なくされており、対応スピードの向上はより重要な競争要因になっている」と述べている。</P> Market Forecast Wed, 14 Apr 2021 04:00:00 GMT Takuya Uemura Cisco Live 21: Webex Significantly Expands User Experience, AI, and Collaboration <P>The future of work will be hybrid, and Cisco made significant advances in removing friction to getting work done with announcements made at the virtual Cisco Live event held March 30–31, 2021. With over 400 new features to the Webex line in the past six months, Cisco focused on creating a more equitable and level playing field, introducing the use of privacy-focused intelligence, and creating more inclusive hybrid work experiences designed to reduce worker stress. Cisco advanced its security narrative with easier to buy, upgrade, and maintain platforms that focus on the cloud, with an eye to the data-intense 5G and Wi-Fi 6 — and more activity to the edge. This document focuses on the Cisco Webex announcements.</P> IDC Link Thu, 08 Apr 2021 04:00:00 GMT Wayne Kurtzman Customer Engagement Channel Priorities in Europe <P>This IDC Survey Spotlight reveals the channel priorities of European enterprises aiming to enhance their engagements with customers. Data from IDC's Europe European Software Survey (n = 763) indicates that organizations will focus on websites and email. It also offers guidance on incorporating channel-oriented solutions into sales, marketing, and service management tools.</P> IDC Survey Spotlight Thu, 08 Apr 2021 04:00:00 GMT Mark Yates IDC TechScape: Worldwide Life Science R&D Patient Engagement Technologies, 2021 <P>The IDC study provides a visual representation of the process of technology adoption, dividing technologies into three major categories based on their impact on the organization and assessing technology relative to adoption levels within their respective categories. The study examines individual technology categories and provides additional insights about the speed of adoption, technology potential for success (risk), and level of market buzz so that end users may make their own decisions about investment.</P><P>"There has been a distinct transition from a site-focused model, employing elaborate clinical trial methodology to a lean, agile, and flexible decentralized model, which is more 'patient centric.' While COVID-19 has served as a major propulsive force in triggering this change, the industry has recognized the value of technology adoption as a key enabler in driving patient centricity, and lot of this may now be here to stay," says Dr. Nimita Limaye, research VP, Life Sciences R&D Strategy and Technology at IDC Health Insights. "It is important to carefully analyze which technologies are best suited for the appropriate trial as this is not a one-size-fits-all model. The industry needs to leverage technologies such as wearables, telehealth solutions, social media, and others to reduce the patient burden and build a closer patient connect. Analytics should be used to unravel the data chaos, drive real-time monitoring and data sharing to build transparency and trust, and redesign the patient experience."</P> IDC TechScape Tue, 30 Mar 2021 04:00:00 GMT Nimita Limaye Five Open Source Projects to Watch Carefully in 2021 <P>This IDC Perspective looks at five open source software project areas that have the potential to impact the industry broadly: Kubernetes, observability, natural language processing, continuous delivery enhancements, and a new Linux kernel technology to enable network monitoring by applications.</P><P>"The projects selected for review in this year's document are heavily centered around Kubernetes and modern containerized workloads," said Al Gillen, group vice president, Software Development and Open Source, IDC. "History has shown many of the projects that IDC has highlighted in the past have gone on to become important components of the computing landscape."</P> IDC Perspective Mon, 29 Mar 2021 04:00:00 GMT Al Gillen, David Schubmehl, Jim Mercer, Mary Johnston Turner, Dave McCarthy, Gary Chen, Brad Casemore, Sriram Subramanian Worldwide Global DataSphere Forecast, 2021–2025: The World Keeps Creating More Data — Now, What Do We Do with It All? <P>This IDC study presents a five-year forecast for the worldwide Global DataSphere market. The worldwide Global DataSphere market is a measure of how much new data is created, captured, and replicated each year. It is forecast by several segments including consumer/enterprise, region, data type, location (core, edge, endpoint), and cloud/noncloud.</P><P>"Data creation across the globe defied the systemic downward pressure asserted by the COVID-19 pandemic on many industries, and its impact will be felt for several years," according to Dave Reinsel, senior vice president, IDC's Global DataSphere. "The amount of digital data created over the next five years will be greater than twice the amount of data created since the advent of digital storage. The question is: How much of it should be stored?"</P> Market Forecast Wed, 17 Mar 2021 04:00:00 GMT David Reinsel, John Rydning, John F. Gantz Atlassian Gives Trello a Visual Makeover <P>Atlassian announced a "once in a decade" refresh of its Trello branding and product, designed to better enable teamwork and collaboration with a more visual interface and more versatile views and analytics. Trello is providing new ways to visualize user data on a Trello board as a dashboard, a timeline, a table, or other options. This represents a functionality and user experience upgrade for the product in a market with high user demand to support dispersed teams. (IDC has already seen multiple acquisitions in this space in 4Q20 and this year.) These combined updates bolster the positioning for Atlassian in this growing and competitive arena.</P> IDC Link Fri, 12 Mar 2021 05:00:00 GMT Melinda-Carol Ballou, Wayne Kurtzman The Rapidly Evolving Future of Collaboration and Conferencing <P>These event proceedings were presented at IDC Directions in March 2021.</P><P>Broadly implemented collaboration and conferencing platforms have sustained the effective operation of businesses, governments, and educational institutions as well as the continued vital exchange of ideas, best practices, and getting real work done — even as a pandemic raged worldwide. But as timely and effective as these technologies have been, leaders remain concerned with engaging, leading, and managing their hybrid workforce. In this session, IDC will explore how collaboration and conferencing platforms are evolving, including the use of APIs and AR/VR functionality; the emerging best practices, including how some organizations are using metrics and KPIs; and what technologies will have a place in the emerging future of collaboration.</P> Conference Proceeding: Tech Supplier Fri, 12 Mar 2021 05:00:00 GMT Wayne Kurtzman Social Voice Is the Next Big Thing <P>Social voice is an emerging evolution in social media experiences, as seen in the growth of applications such as Clubhouse, Twitter Spaces, and others. This will be both challenging and rewarding for organizations that look at this through the customer experience (CX) lens. While adoption is still comparatively low for now, the implications loom large and range from community building and social ideation to customer support and beyond. If social voice is not the next big thing, it will be among the big and new emerging things that will require brand participation.</P><P>Please Click Here to view this document.</P> IDC Link Thu, 04 Mar 2021 05:00:00 GMT Wayne Kurtzman