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2023年国内企業のFuture Enterprise動向調査（Wave 2：2023年3月調査）

Yukiharu Yorifuji — Mon, 29 May 2023 04:00:00 GMT

本調査レポートは、デジタルファーストの時代を生き抜くために必要な企業のFuture Enterprise化の状況に関して、IDCが世界18か国／地域で行ったユーザー調査「Future Enterprise Resiliency & Spending 23 Survey wave 2」の結果の一部を、国内と世界の比較を中心にまとめたものである。本調査レポートでは、2023年のIT投資の見通し、データ活用、ランサムウェアの状況について、国内および世界の企業における意識の違いの比較を含めて分析している。

CIO Perspectives and Buyer Trends in Saudi Arabia: Data and Analytics

Uzair Mujtaba — Mon, 29 May 2023 04:00:00 GMT

This IDC Market Presentation analyzes CIO perceptions about data and analytics and related buyer trends in Saudi Arabia. It provides key insights into the adoption of data analytics and the maturity of Saudi organizations in this regard. It also highlights key drivers and challenges impacting investments in data and analytics. The data is drawn from IDC's Middle East, Türkiye, and Africa Data, Analytics, AI, and Automation Survey, 2023, which was conducted among organizations in various verticals across the region, including in Saudi Arabia.

European ERM Application Vendor Shares, 2022

Edyta Kosowska, Ashok Patel — Mon, 29 May 2023 04:00:00 GMT

This IDC study analyzes and sizes the Europe ERM applications market from 2020 to 2022 and provides vendor market shares. It segments the ERM applications market by functional market (eight functional markets), deployment model (PCS and on premises), and key countries/regions.

"The ERM applications market in Europe grew strongly in 2022, driven mainly by the SaaS segment. For the first time, SaaS revenue surpassed on-premises revenue. This shows that European organizations are extending their ERM modernization initiatives and continuing to invest in next-generation cloud-based solutions that will support sustainable business growth and their transformation into agile and resilient enterprises." — Program Manager Edyta Kosowska, IDC European Enterprise Applications

Generative AI in ITSM and ITOps: Current Use and Future Potential

Snow Tempest, Nancy Gohring — Mon, 29 May 2023 04:00:00 GMT

This IDC Market Perspective discusses generative AI in ITSM and ITOps. With all the recent attention to generative AI, enterprises are considering whether and where to apply it in their organizations. One way may be through new features in existing software products.

"Vendors in ITSM and ITOps are already applying generative AI to a variety of use cases, predominantly with the aim of improving tool usability, speeding response times, and expanding use cases," said Nancy Gohring, research director, Enterprise System Management Observability and AIOps Software at IDC. "While ensuring human oversight is critical, particularly given the immaturity of the technology, enterprises should seriously consider embracing new offerings as a way to improve efficiencies, among other benefits."

South Africa CIO Perspectives and Buyer Trends: Data and Analytics, 2023

Chris Ngwenyama — Mon, 29 May 2023 04:00:00 GMT

This IDC Market Presentation analyzes CIO perceptions and buyer trends around data and analytics in South Africa. It provides key insights into the adoption of data analytics and the maturity of South African organizations in this regard. And it presents key drivers and challenges impacting investments in data and analytics.

The data is drawn from IDC's Middle East, Türkiye, and Africa Data, Analytics, AI, and Automation Survey, 2023, which was conducted among organizations in South Africa operating in various verticals.

Worldwide Content Services Applications Market Shares, 2022: Transitioning to a Unified Content Model

Holly Muscolino — Mon, 29 May 2023 04:00:00 GMT

This IDC study provides estimated vendor revenue and shares for the content services applications market for 2022, as well as for the enterprise content management applications and content sharing and collaboration applications submarkets. The content sharing and collaboration applications submarket includes both business and consumer revenue. This document includes commentary on market growth, emerging trends, and actionable advice for technology suppliers. It is the companion document to Worldwide Enterprise Content Services Applications Forecast, 2023–2027 (IDC #US49200423, forthcoming) and updates the worldwide software market shares included in Worldwide Enterprise Content Management Applications and Content Sharing and Collaboration Applications Market Shares, 2021: Modernizing Content Services with Cloud, AI, and Advanced Analytics (IDC #US48710622, May 2022).

"Organizations continue to seek increased operational efficiencies, especially in the current economic environment. At the same time, they must continue to support flexible work models and provide an exemplary customer experience," according to Holly Muscolino, group vice president, IDC's Enterprise Content and Knowledge Management Strategies research program. "To that end, we will see ongoing modernization, a continued shift to a unified content model, and significant impact from disruptive solutions based on new AI technologies."

Worldwide Persuasive Content Management Applications Market Shares, 2022: Data-Driven Personalization in Customer Experiences

Marci Maddox — Mon, 29 May 2023 04:00:00 GMT

This IDC study contains market shares for the persuasive content management applications market for 2022 software revenue. It includes commentary on the growth of the market, emerging digital experience trends, and actionable advice for website software, digital asset management, video platform, product information management, digital adoption platforms, and content marketing technology suppliers.

"We saw continued growth in the persuasive content management applications market in 2022 due to enterprise investments in the cloud, developer support, and customer experience," said Marci Maddox, research vice president, Digital Experience Strategies at IDC. "Organizations are continuing to invest in ways to attract the customer across multiple experiences across a growing number of channels and devices."

国内IT市場／第3のプラットフォーム市場 SMB／従業員規模別および地域別のDX向けIT支出動向分析

Hitoshi Ichimura — Sun, 28 May 2023 04:00:00 GMT

本調査レポートは、国内企業における第3のプラットフォームの利用動向、およびデジタルトランスフォーメーション（DX）の取り組みの動向に関して、従業員規模別と地域別で比較、分析したものである。まず、2023年2月に実施した「国内ユーザー企業調査」における利用動向などの調査結果を分析し、従業員規模、地域での第3のプラットフォームソリューションの利活用とDXの取り組みに関する動向を検証する。また、国内第3のプラットフォーム市場の従業員規模別、地域別予測データのほか、従業員規模別、地域別でのDXの展望も提供する。

大企業および大都市圏の企業だけではなく、SMB（Small and Medium-sized Business：中堅中小企業）、大都市圏以外の地域の企業でも第3のプラットフォーム関連の支出が拡大し、DXの施策に着手する企業が増加している。特にSMBではデータ、IoT（Internet of Things）の活用による収益拡大など従来の生産性向上だけではない新しい目的でDX推進を開始している。ただし、小規模企業、または北海道／東北地方、中国／四国地方などの一部の企業では第3のプラットフォームの利用、ならびにDX推進は停滞したままとなっている。これは、経営体力、デジタル化を推進する人材／ノウハウの不足などの要因に加え、企業内においてデジタル化、DX推進の重要性を理解すると共に全社でのDX推進を支援する環境整備が遅れていることが挙げられる。したがって、「ITサプライヤーは、これらの企業文化の問題でデジタル化、DX推進が遅れる企業に対して、自社だけではなく地方自治体、地域金融機関、税理士／会計士などと連携してDX推進の環境整備を支援することが求められる」とIDC Japan、Verticals & Cross Technologiesのリサーチマネージャーである市村仁は述べている。

Asia/Pacific (Excluding Japan) Manufacturing IT Applications Forecast, 2022–2025

Sampath Kumar Venkataswamy, Gokul Krishna Perumal, Sharad Kotagi — Fri, 26 May 2023 04:00:00 GMT

This IDC Market Forecast presents a five-year forecast for the Asia/Pacific (excluding Japan) (APEJ) manufacturing IT applications industry as of September 2020. It reviews and analyzes market context, including both drivers and inhibitors of IT applications growth. It also highlights significant market developments, provides the best estimates of IT spending and forecast by key segment, and offers advice to technology suppliers on how to drive opportunities.

"The spending projections and investments show improved market sentiment and appetite for infrastructure and application modernization that would be critical to enable value chain visibility and, subsequently, resilience," says Sampath Kumar Venkataswamy, senior research manager, IDC Asia/Pacific Manufacturing Insights.

COP26: What Is the Climate Goal and How Can Technologies Help the Energy Sector?

Fri, 26 May 2023 04:00:00 GMT

This IDC Perspective is the first research article in a publication series related to current discussions on sustainability and explains the ins and outs of the 26th UN Climate Change Conference of the Parties (COP26) and the current decarbonizing progress. It explores the role of technologies in tackling climate change and how it can empower oil and gas, utilities, manufacturing, and the metals and mining industries to thrive in the tectonic shift.