rsstelecom IDC RSS alerts Turkish Manufacturing Sector — "Smart is the New Normal" <P>This IDC Market Perspective discusses technology investment trends in the manufacturing sector in Turkey. Efforts to improve efficiency and productivity, reduce costs, and provide better products and services are boosting the local use of ICT in manufacturing. By focusing on the technology spending priorities of CIOs, this study reveals the hot technology topics in the Turkish manufacturing industry.</P><P>"To remain competitive in Turkey, all manufacturers need to adopt emerging and innovative technologies as part of their digital transformation efforts. Companies in Turkey consider themselves to be on the cutting edge of IT, and most are in the process of actively transforming their IT environments to support evolving business models and meet new customer and business requirements." — Senior Research Analyst Ayse Kaptanoglu, Systems and Infrastructure Solutions, IDC Turkey.</P> Market Perspective Thu, 18 Oct 2018 04:00:00 GMT Ayse Kaptanoglu Digital Workspace, prende forma il lavoro del futuro MILANO, 17 ottobre 2018 – La tecnologia e soprattutto la digitalizzazione dell’esperienza del consumatore/utente stanno rivoluzionando il modo di lavorare, l'organizzazione e gli spazi fisici e logici aziendali, così come li abbiamo sempre conosciuti. “In ambienti sempre più popolati da lavoratori in movimento e device e app intelligenti, le postazioni fisiche di lavoro tendono ormai a essere sostituite dalle cosiddette piattaforme di Digital Workspace, ovvero spazi di lavoro online dove ogni individuo può accedere in maniera univoca alle proprie informazioni di lavoro indipendentemente dal luogo, dal momento o dal dispositivo utilizzato”, sottolinea Daniele Rao, Senior Director Research and Consulting di IDC Italia. “Il paradigma Digital Workspace oggi sostituisce quello della postazione fisica di lavoro: il focus si sposta su chi sei/cosa fai rispetto al quando entri/quando esci/dove sei”. Corporate Press Release Wed, 17 Oct 2018 04:00:00 GMT Worldwide Composite Media Workloads (Compute and Storage) Infrastructure Forecast, 2018–2022 <P>This IDC study provides a size and forecast for the worldwide composite workloads infrastructure market from 2018 to 2022, specifically for compute and storage platforms. IDC estimates this market — which consists of compute and storage infrastructure (hardware and software) — to be $14.42 billion in 2018. Further, IDC estimates that this market will grow at a CAGR of 14.6% and reach $24.33 billion in 2022. </P><P>"The explosion of content, coupled with newer mechanisms to stream media, makes the composite media workload one of the fastest-growing workloads from a compute and storage infrastructure point of view," said Ashish Nadkarni, group VP for IDC's Worldwide Infrastructure practice.</P> Market Forecast Wed, 17 Oct 2018 04:00:00 GMT Ashish Nadkarni, Kuba Stolarski, Amita Potnis, Natalya Yezhkova Facebook Flow: A Leadership Conference for Workplace by Facebook's Second Birthday <P>Facebook Flow is the first leadership summit by Workplace by Facebook, Facebook's enterprise collaboration offering. Held at the Hotel Nia near the Facebook campus in Menlo Park, California, on October 9, 2018, it spotlighted the growth on new enterprise users and new features to demonstrate it is serious about winning their share of the enterprise collaboration market.</P> IDC Link Sat, 13 Oct 2018 04:00:00 GMT Wayne Kurtzman Asia/Pacific (Excluding Japan) Collaborative Applications Market Shares, 2017 <P>This IDC study examines the vendor revenue performance in the overall collaborative applications market for 2017. To facilitate more productivity among the workforce, enterprises are adopting collaborative applications. "ESNs and the rise in the use of mobile collaborative tools are increasingly focusing on improving team collaboration. The synergistic effect of both artificial intelligence (AI) and machine learning (ML) tools is expected to give collaborative tools a whole new level of user interface and experience," according to Srinivas Javvadi, market analyst, IDC APEJ.</P> Market Share Thu, 11 Oct 2018 04:00:00 GMT Srinivas Sameer Javvadi Worldwide Contact Center Applications Software Forecast, 2018–2022: Cloud Reaching 50% by 2022 <P>This IDC study provides an updated market sizing for the worldwide contact center applications software market based on completed revenue modeling and a revised forecast for the market over a 10-year period, with a 5-year forecast (2018–2022).</P><P>"Customer interactions in their entirety are being reevaluated for their contribution to the overall customer experience," says Mary Wardley, program VP, Customer Care and CRM. "Within digital transformation initiatives, building a differentiated customer experience through channel integration and contextual responses will be the leading requirements for contact center renovations over the next three years."</P> Market Forecast Thu, 11 Oct 2018 04:00:00 GMT Mary Wardley Worldwide IP PBX Forecast, 2018–2022 <P>This IDC study provides a 2018–2022 forecast for the worldwide IP PBX market (pure IP and hybrid IP) by lines/seats or licenses shipped and manufacturers' revenue.</P><P>"Recent IDC survey data indicates that, for many organizations, IP telephony (IPT) is still among the top drivers for provisioning new communications technologies," according to Rich Costello, IDC senior research analyst, Unified Communications/Enterprise Communications Infrastructure. "But IP telephony is now considered one component, albeit an important one, in a more strategic approach to deploying new communications and collaboration solutions — whether on-premises, in the cloud, or via a hybrid approach."</P> Market Forecast Thu, 11 Oct 2018 04:00:00 GMT Rich Costello Nexign: Transforming Itself to Help Telcos Transform <P>This IDC Market Note examines the ongoing strategic transformation of Nexign from a regional BSS leader to a global digital transformation partner. The report discusses the changes the company has gone through to become a digital transformation partner and how it aims to become a formidable global player.</P> Market Note Wed, 10 Oct 2018 04:00:00 GMT Rosalind Craven What Does USMCA (NAFTA 2.0) Mean for the Canadian ICT Sector? <P>This IDC Market Perspective examines the newly signed United States-Mexico-Canada Agreement (USMCA) and analyses the implications for Canada's ICT sector. The trade pact has specific chapters on digital trade, telecommunications, and intellectual property, as well as a number of highly relevant clauses and annexes sprinkled into other chapters.</P><P>"ICT vendors and buyers of technology and digital assets in Canada should be developing plans to ensure they're ready to course correct under the new USMCA trade agreement," says Nigel Wallis, VP, IDC Canada IoT and Industries.</P> Market Perspective Fri, 05 Oct 2018 04:00:00 GMT Nigel Wallis The Evolving Role of Voice, Messaging, and Customer Experience for the Enterprise <P>"The role of voice and messaging in the enterprise is changing rapidly. Traditional voice and messaging functions that were focused on linear P2P communications are no longer valid for today's increasingly digital enterprises. Rather, they are part of a digital toolkit that should be deployed for improving the customer experience and driving positive business outcomes. Enterprises are increasingly focused on building a foundation of contextual information that can be used for enhanced customer engagement and experience," says Shiv Putcha, contributing analyst, IDC Asia/Pacific. </P> Market Perspective Thu, 04 Oct 2018 04:00:00 GMT Shiv Putcha