rsstelecom IDC RSS alerts IDC Market Glance: Telecommunications, 2Q19 <P>This IDC Market Glance provides an overview of the telecommunications ecosystem, including hardware and software vendors, standardization bodies, open systems players, infrastructure suppliers, and service providers.</P> Market Presentation Wed, 17 Apr 2019 04:00:00 GMT Ghassan Abdo, Patrick Filkins, Rajesh Ghai, Karl Whitelock, Amy Lind, Courtney Munroe, Curtis Price, Rohit Mehra European Enterprise Communications and Collaboration Forecast, 2019-2023 <P>This document provides a holistic view of the enterprise communications and collaboration market in Europe, covering fixed data, fixed voice, as well as unified communications and collaboration (UC&C) and related technologies. This market was under modest pressure in 2018, contracting 0.4% to $65 billion. The trend will remain slightly negative in the coming years, with revenue decreasing at an average pace of 0.3% per year until 2023. However, the development will be very different from one segment to another.</P><P>This IDC Market Forecast examines the enterprise communications and collaboration market in Europe, covering fixed data, fixed voice, as well as UC&C and related technologies.</P><P>"Vendors and service providers in the enterprise communications and collaboration domain should position themselves as key enablers of their customers' digital transformation," said Jan Hein Bakkers, research director, IDC European Enterprise Communications and Collaboration. "As such, they should focus on providing connectivity, communication, and collaboration solutions that can bring together employees, customers, partners, data, and applications, regardless of location."</P> Market Forecast Mon, 15 Apr 2019 04:00:00 GMT Jan Hein Bakkers Canadian Communications Service Provider Capex Spending, 2018–2019 <P>This IDC Market Perspective updates IDC Canada's previous analysis of Canadian telecommunications service providers' 2018 capital expenditure forecasts. Communications providers are facing a transition to become service providers of the future to face the twin challenges of market erosion by new entrants and cable players in each other's core markets coupled with stalled penetration in wireless. These forces will sustain capex spending at almost C$12 billion in 2019, according to IDC Canada's annual communications capital expenditure study.</P><P>"The move to software-based virtualized networks has become a competitive necessity and an imperative for the next-generation of 5G wireless networks," says study author Lawrence Surtees, vice president and principal analyst in the Communications Practice at IDC Canada Ltd. "These investments in next-generation network technologies will provide many compelling benefits to providers who make them."</P> Market Perspective Fri, 12 Apr 2019 04:00:00 GMT Lawrence Surtees Market Analysis Perspective: European Enterprise Communications and Collaboration, 2019 <P>This IDC Market Analysis Perspective provides an overview of the current state of the Europe enterprise communications and collaboration market. The market's main components include business voice services, fixed business data services, and unified communications and collaboration (UC&C), as well as related technologies. The presentation examines how demand for solutions and the competitive landscape among providers are being impacted by digital transformation and the arrival of disruptive technologies. It also provides a topline forecast view and essential guidance for providers by market component.</P> Market Analysis Perspective Tue, 02 Apr 2019 04:00:00 GMT Jan Hein Bakkers, Melissa Fremeijer, Oru Mohiuddin Telcos and Business Support Systems: The Current Status in Europe <P>This IDC Perspective discusses telcos' perspective of business support systems (BSS). The modernization of BSS is essential for the success of any DX program within a telco. This report summarizes the drivers for change in BSS and discusses how telcos are achieving this change and what challenges they are facing in trying to do so.</P><P>"Transforming BSS is essential if telcos are to realize the true value of their network investments, particularly in 5G," said Mike Cansfield, associate vice president, IDC Europe Telecommunications and Networking. "European telcos understand this and are adopting new architectures to achieve this change."</P> IDC Perspective Tue, 02 Apr 2019 04:00:00 GMT Mike Cansfield, Rosalind Craven 2019年 国内アプリケーション/UC市場 企業ユーザー調査 <P>IDCでは、企業の情報通信システム、アプリケーションソフトウェアの利用動向について調査を行っている。本調査レポートは、国内企業における音声通信/ユニファイドコミュニケーション/コラボレーションシステム/アプリケーションソフトウェアについての利用状況や将来計画などを、2019年2月に実施したユーザー調査の結果を基に分析を行ったものである。</P><UL><LI>国内企業ユーザーの音声通信システムの利用動向</LI><LI>音声通信システムの利用状況</LI><LI>音声通信システムの購入元</LI><LI>将来の導入/更新計画</LI><LI>国内企業ユーザーのコラボレーティブアプリケーションの利用動向</LI><LI>コラボレーティブアプリケーションの利用状況</LI><LI>ソーシャルネットワーキングサービス(SNS)と社内ソーシャルシステムの利用状況</LI><LI>会議システムの利用状況、将来の導入/更新計画</LI><LI>国内企業ユーザーのコンタクトセンターシステムの利用動向</LI><LI>コンタクトセンターシステムの利用状況</LI><LI>利用している顧客通信チャネルと将来計画</LI><LI>コンタクトセンターシステムの課題</LI><LI>国内企業ユーザーのアプリケーションソフトウェア利用動向</LI><LI>CRM(Customer Relationship Management)アプリケーション(マーケティング/セールス)の利用状況</LI><LI>ERM(Enterprise Resource Management)アプリケーションの利用状況</LI><LI>製造/エンジニアリングアプリケーションの利用状況</LI><LI>国内企業ユーザーのアプリケーション投資動向</LI></UL> IDC Survey Fri, 29 Mar 2019 04:00:00 GMT Takashi Manabe, Nobuko Iisaka IDC Market Glance: Unified Communications and Collaboration, 1Q19 <P>This IDC Market Glance provides a high-level representative view of unified communications and collaboration (UC&C) vendors and service providers in each of the technology categories presented. UC&C solutions are designed to increase worker productivity by providing a common platform or solution. The segment definitions highlight market segments that satisfy different customer needs.</P> Market Presentation Thu, 28 Mar 2019 04:00:00 GMT Rich Costello, Amy Lind U.S. Enterprise Communications Survey, 2018: Managed Network Services <P>This IDC Survey provides a summary and analysis of the results from the managed network services (MNS) portion of IDC's 2018 <I>U.S. Enterprise Communications Survey</I><I>,</I> an online survey of United States–based businesses fielded in August and September 2018. The MNS questions in the survey examine issues such as current and planned adoption, delivery models, adoption drivers and inhibitors, the types of network functions/elements being managed by third-party service providers, and service provider selection criteria.</P><P>"Managed network services adoption reached 43% among U.S. businesses in 2018, up from 36% in 2016," says Amy Lind, research manager, Managed and Cloud-Hosted Network Services. "Onsite CPE/software management remains the dominant MNS delivery model, but cloud/hosted delivery is gaining traction for security, collaboration/UC, videoconferencing, and business application software."</P> IDC Survey Thu, 28 Mar 2019 04:00:00 GMT Amy Lind IDC:投影机行业风云再起,2018年市场回顾与展望 北京,2019年3月11日——最新发布的《IDC 2018年第四季度中国投影机市场跟踪报告》显示,2018全年中国投影机市场总出货量累计达到435万台,同比增长31.1%。IDC预计,至2023年中国投影机市场的复合增长率将会达到15.5%。 Research Press Release Mon, 11 Mar 2019 04:00:00 GMT Avaya Engage 2019: Experiences That Matter <P>This IDC Market Note discusses the Avaya Engage 2019 event for clients, partners, and industry analysts held January 20–23 in Austin, Texas. It summarizes IDC's opinion on Engage 2019 and discusses some important next steps for the company.</P> Market Note Fri, 08 Mar 2019 05:00:00 GMT Chris Barnard, Rich Costello