rsstelecom IDC RSS alerts OFC 2024: Optical Innovation Fueled by AI and Sustainability Takes Center Stage <P>Generative AI (Gen AI)/artificial intelligence (AI) has created tremendous excitement in the optical networking industry, which is propelled by the need for higher speed, lower latency, and higher bandwidth solutions for datacenter and service providers networks. The key themes for OFC 2024 were artificial intelligence/machine learning (ML), sustainability, and interoperability solutions to address the unprecedented demand for next-generation datacenter networking, rapid growth in network traffic, and innovation to reduce power consumption in datacenter and service providers optical networks.</P> IDC Link Wed, 10 Apr 2024 04:00:00 GMT Ajeet Das European Enterprise Communications Services, 2024: Scope and Definitions <P>This IDC Market Perspective provides an overview of the markets covered in IDC's European Enterprise Communications Services. IDC's European Enterprise Communications Services CIS analyzes the connectivity and communications services markets, detailing changing requirements, trends, and competitive dynamics while providing actionable advice to providers in this space.</P><P>"Enterprises are fast becoming digital businesses, with cloud and data/AI at the core. Everything organizations are using to make this transition relies on connectivity and communications services; these services themselves are evolving rapidly in response." — Research Director James Eibisch, IDC</P> Market Perspective Fri, 29 Mar 2024 04:00:00 GMT James Eibisch, Jan Hein Bakkers, Graham Fruin, Melissa Holtz-Fremeijer Generative AI Readiness: Are Telcos Geared Up for the Generative AI Revolution? <P>This IDC study evaluates the readiness of communication service providers (CSPs) for their generative AI (GenAI) journey. It delves into key considerations they must consider before embarking on this journey. Furthermore, it offers a strategic road map to kick-start their transformation using GenAI.</P><P>CSPs are methodically exploring feasible business use cases by leveraging GenAI, conducting trials, and allocating funds toward GenAI solutions. However, prior to embracing GenAI, it is crucial to assess their readiness for its adoption. </P><P>This presentation leverages data from the<I> IDC AI Council and Future Enterprise Resiliency & Spending Survey</I><I>,</I><I> Wave 1</I>, January 2024.</P> Market Presentation Fri, 29 Mar 2024 04:00:00 GMT Swathi Arunaa, Nikhil Batra Highlights from LEAP 2024 in Saudi Arabia <P>This IDC Market Note presents highlights from the 2024 edition of Saudia Arabia's LEAP — a top-tier conference that also plays a key role in the wider tech ecosystem of the region. LEAP 2024 attracted 215,000+ attendees, 1,800 exhibitors, 1,000 speakers, and 600 start-ups. Attendees were treated to a range of thought-provoking addresses, industry-specific sessions, and live demonstrations around tech transformation. LEAP 2024 presented initiatives whose financial commitments amount to more than $13 billion, including significant investments from Amazon Web Services, DataVolt, IBM, and ServiceNow.</P> Market Note Fri, 29 Mar 2024 04:00:00 GMT Jawairia Asif IDC Market Glance: Behavioral Health, 1Q24 <P>This IDC Market Glance provides a glance at the current makeup of the behavioral health landscape, illustrates the participating vendors, and depicts the segments and structure of the market.</P><P>Nearly 1 in 5 U.S. adults live with a mental illness or 57.8 million adults in 2021.More than half of adults (54.7%) with mental illness (or 28 million U.S. adults) do not receive treatment. More than 1 in 10 youth in the U.S. experience depression that impacts their ability to function at school or work, or with friends or family. Nearly 60% of youth with major depression do not receive any mental health treatment," states Lynne A. Dunbrack, group vice president, IDC Health Insights. "These alarming statistics point to a need for technology that addresses the many barriers to receiving adequate care, including an acute shortage of behavioral and mental health professionals."</P> Market Presentation Fri, 29 Mar 2024 04:00:00 GMT Lynne Dunbrack IDC Market Glance: Connected Health, 1Q24 <P>This IDC Market Glance provides a look at the current makeup of the connected health landscape, illustrates who some of the major players are, and depicts the segments and structure of the market.</P><P>“The continued shift to digital-first healthcare and hybrid work underscores the need for connected health technologies, states Lynne A. Dunbrack, group vice president, IDC Health Insights. “Initiatives such as care anywhere and hospital at home continue to be drivers for investing in connected remote health monitoring devices and services. The application of artificial intelligence and machine learning will yield greater insights from vast volumes of patient-generated data."</P> Market Presentation Fri, 29 Mar 2024 04:00:00 GMT Lynne Dunbrack 中国电信行业大模型应用场景和展望,2024 <P>本IDC市场看法聚焦于中国电信行业大模型应用情况,探讨了新的市场发展动态,介绍了当前典型的三类中国电信行业大模型产品,并分别对电信运营商、通信设备商、软件和服务提供商提出了行动建议。</P><P>“中国电信行业在大模型应用方面正展现出前所未有的广阔前景与巨大潜力。随着技术的持续迭代,大模型技术在网络管理、智能化运维、客户服务等多个关键领域的应用正不断深化,为整个行业带来了前所未有的发展机遇。产业链上下游企业纷纷加大研发力度,积极发挥各自在资源、能力、技术、产品等方面的独特优势,共同推动大模型技术在电信行业的广泛应用。展望未来,随着技术的不断创新和应用场景的持续拓展,大模型必将成为推动电信行业持续繁荣与进步的重要引擎,为行业的未来发展注入新的强大动力。”——中国电信和物联网市场助理研究总监崔凯表示。</P> Market Perspective Fri, 29 Mar 2024 04:00:00 GMT Kai Cui Which Are the Key UC&C Platform Capabilities Driving Employee Productivity? <P>This IDC Survey Spotlight shows the top UC&C platform capabilities organizations want from their UC&C solutions to help improve employee productivity. This document contains data from IDC's <I>Cloud Communications and Datacenter Services Survey</I> conducted in November 2023. It shows that organizations consider API-based customizations or CPaaS capabilities to be the most important capability for improved employee productivity.</P> IDC Survey Spotlight Thu, 28 Mar 2024 04:00:00 GMT Jitesh Gera How Important Is the Operations/Business Support Systems Tech Stack in a Communications SP's Digital Transformation Journey? <P>This IDC Survey Spotlight delves into communications SPs' focus areas on their respective digital transformation journeys. IDC's <I>2023</I> <I>Asia/Pacific </I><I>Digital Service Provider Transformation Survey</I> shows how communications SPs are progressing on their own transformation from a business, technology and internal operations point of view.</P><P>"Often referred to as digital laggards, communications SPs have increasingly realized the critical role of their tech stack in enabling them to offer new engagement and commercial models for their customers," says Nikhil Batra, research director on telecoms and Internet of Things, IDC Asia/Pacific. He adds, "As a result, investments in the modernization of the traditional operations/business support systems (OSS/BSS) stack are increasing to improve business agility. Communications SPs are also grappling with operational challenges, driving them to focus on enhancing their OSS solutions."</P> IDC Survey Spotlight Wed, 27 Mar 2024 04:00:00 GMT Nikhil Batra RingCentral Shifting from Unified Communications to Unified Intelligent Experience <P>This IDC Market Note discusses RingCentral's shift from unified communications to unified intelligent experience, as announced during its Analyst Summit 2024. The company plans to extend its market to include events, webinars, and contact centers, with AI and analytics at the core of all workflows. The goal is to generate an additional $100 million from new innovations and an extended portfolio by 2025. This report highlights the company's unique offerings, visionary approach, and commitment to improving communication experiences with AI.</P> Market Note Tue, 26 Mar 2024 04:00:00 GMT Oru Mohiuddin