rsstelecom IDC RSS alerts Canadian Business Communications 2018 Survey Results <P>This IDC Survey focuses on adoption, spending, and vendor preferences across a broad range of communication services and technologies in Canadian enterprises. This survey is a refresh of IDC Canada's annual survey conducted with businesses of all sizes and across all regions and vertical markets in Canada on their communications usage.</P> IDC Survey Mon, 16 Jul 2018 04:00:00 GMT Lawrence Surtees, Patty Bu European Enterprise Communications Survey, 2018: Attitudes Toward Video <P>This IDC Survey summarizes key trends around video technology solutions based on IDC's 2018 <I>European Enterp</I><I>rise Communications Survey</I>. In particular, it focuses on the current and planned use of video equipment (endpoints/systems) and services by European businesses within the next three years. The presentation analyzes market trends and indicates potential growth areas within respective countries, industries, and business size segments. </P><P>IDC's <I>European Enterprise Communications Survey</I> is an annual survey and a "must have" for any network and services vendor. It provides real-time insight into the priorities and strategic intentions of network executives, offering guidance for vendors' strategy planning and market positioning. This survey covers a range of topics, including WAN, hybrid networks, network infrastructure, software-defined networks (SDNs), cloud, unified communication, video, contact centers, data and voice services, network life-cycle services, provider selection criteria and preferences, and overall trends in the telecommunications sector.</P><P>Results are obtained from nine Western European countries (Belgium, France, Germany, Italy, the Netherlands, Spain, Sweden, Switzerland, and the U.K.), six verticals (finance, manufacturing, the public sector, retail/wholesale, business services, and transport), and six business size segments (50–99 employees; 100–249 employees; 250–499 employees; 500–999 employees; 1,000–4,999 employees; and 5,000 or more employees).</P> IDC Survey Fri, 13 Jul 2018 04:00:00 GMT Melissa Fremeijer IDC MarketScape Provides an Assessment of the Worldwide Enterprise Videoconferencing Market and Vendors in 2018 IDC has just published an updated MarketScape assessment profiling 12 vendors in the worldwide enterprise videoconferencing market. Research Press Release Wed, 11 Jul 2018 04:00:00 GMT Avaya Making Major New Investment in Canada <P>This IDC Market Note summarizes Canada-specific initiatives Avaya is making, and that were discussed by Avaya CEO Jim Chirico and Canadian Managing Director and President of Sales David Robertson at the Avaya Connected World 2018 customer event in Toronto.</P> Market Note Mon, 09 Jul 2018 04:00:00 GMT Warren Shiau IDC MarketScape: Worldwide Enterprise Videoconferencing 2018 Vendor Assessment <P>This IDC study uses the IDC MarketScape model to provide an assessment of 12 providers in the worldwide enterprise videoconferencing market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assess vendors relative to one another and to those factors expected to be most conducive to success in a given market during the short term and the long term.</P><P>"Based on the recent IDC end-user survey results, organizations remain positive about the deployment and use of videoconferencing solutions, despite the recent shipment and revenue declines in video equipment. This includes using video in more collaborative ways for engaging employees and driving improvements in bottom-line results," said Rich Costello, senior research analyst, Enterprise Communications Infrastructure at IDC.</P> IDC MarketScape Mon, 09 Jul 2018 04:00:00 GMT Rich Costello What Mobile Technologies Are Australian Enterprises Deploying? <P>This IDC Survey Spotlight identifies the mobility initiatives Australian enterprises are aiming to deploy in the next 12–18 months. According to IDC's <I>Asia/Pacific (Excluding Japan) </I><I>Enterprise </I><I>Mobility </I><I>and AR/VR </I><I>Survey 201</I><I>7</I>, Australian enterprises will be looking to mobilise their workplaces, with initiatives centred around mobilising employees. </P><P>"Over the past years, the focus has been on consumer-facing mobile technologies to meet the demand from customers; the paradigm is shifting where Australian enterprises are now focusing on equipping employees with a solid solution set that will, in turn, uplift customer experience," says Bilal Javed, research manager at IDC Australia. </P> IDC Survey Spotlight Fri, 06 Jul 2018 04:00:00 GMT Bilal Javed Spending on Telecom Services and Pay TV in Central and Eastern Europe Continues to Grow Slowly, According to IDC FOR IMMEDIATE RELEASE, Prague – Spending on telecom services and pay TV services in Central and Eastern Europe (CEE) reached $65.45 billion in 2017, representing an increase of 1.9% year on year, according to the Worldwide Telecom Services Database published by International Data Corporation (IDC). IDC believes that the growth rate will drop slightly to 1.6% in 2018, bringing the CEE telecom and pay TV services market value to $66.56 billion. The market is forecast to continue growing until the end of the five-year forecast period (2018-2022), to post a compound annual growth rate (CAGR) of 1.0%. Tracker Press Release Wed, 27 Jun 2018 04:00:00 GMT IDC TechScape: Worldwide Unified Communications and Collaboration Technologies, 2018 <P>This IDC study provides a systematic assessment of technologies related to unified communications and collaboration in 2018. The IDC TechScape is an evaluation based on a comprehensive framework and a set of parameters that assess the factors that are expected to be most conducive to success in the UC&C market, short term and long term.</P><P>"This IDC research is a revision of the IDC TechScape for UC&C technologies we first did in 2016," says Rich Costello, senior analyst, Unified Communications and Collaboration. "The 2018 version includes newer UC&C technology areas such as UCaaS, CCaaS, hybrid UC, chatbots, and virtual assistants. Its primary objective is helping IT buyers make decisions about investing in UC&C technology."</P> IDC TechScape Mon, 25 Jun 2018 04:00:00 GMT Rich Costello, Amy Lind Japan Unified Communications and Collaboration Forecast, 2018−2022 <P>This IDC study is a translation of the Japanese document IDC #<B><A href="/getdoc.jsp?containerId=JPJ42926218.">JPJ42926218.</A></B> It provides the 2017 results and the 2018–20022 forecasts for the Japan unified communications and collaboration (UC&C) market. IDC divides the Japan UC&C market into four major categories based on solution types — the IP telephony market, the collaborative applications market, the IP conferencing system market, and the IP contact center system market — and analyzes the market and provides a forecast for each segment. Despite a decrease in the IP telephony market caused by a reduction in replacement demand for large-scale enterprise voice infrastructure, the Japan UC&C market posted a strong growth in 2017 because of the buoyant collaborative applications market. "In order for the Japan UC&C market to continue to grow in the future, IT suppliers should work together with partners to provide UC&C functions using the cloud, and integrate UC&C solutions in voice recognition appliances and intelligent systems for business communications centering on workstyle transformation," states Takashi Manabe, group director, IDC Japan.</P> Market Forecast Tue, 19 Jun 2018 04:00:00 GMT Takashi Manabe Telstra Demonstrates an Acquisition Strategy to Drive Global Growth for Network and Services Capabilities <P>The Telstra International Analyst Summit 2018, held in London, England, brought together Telstra executives and international (non-Australian) analysts to hear the company's strategy and vision for global expansion and product innovation leveraging its connectivity footprint, technology investments, and product and services capabilities.</P> Market Note Fri, 15 Jun 2018 04:00:00 GMT Leslie Rosenberg