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This IDC Web Conference presents a discussion by IDC's Wayne Kurtzman and John Jackson on the key predictions that will impact the evolution of social media and customer experiences over the next one to three years. Senior IT leaders and ...
This IDC Web Conference presents a discussion by Research Director Greg Ireland on IDC's recent forecast of consumer digital transformation (DX) readiness, which sizes the market of U.S. consumers that are "ready" for transformative experiences. ...
Based on IDC's latest European Vertical Markets Survey, the journey to digital transformation is underway. The four pillars of the 3rd Platform — cloud, social, Big Data, and mobility — already form the basis for IT, but adoption ...
These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in February and March 2017.
These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in February and March 2017.
This IDC Web Conference presents a discussion by analysts from IDC's Customer Experience and Social Business Research teams on the key predictions that will impact CX and social business decisions over the next one to three years. Senior ...