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This IDC Survey examines U.S. small and midsize business (SMB) use of on-premise and hosted customer contact/call center resources. The extent to which SMBs cite improving customer acquisition, customer outreach, and customer experience ...
This IDC Survey updates and expands on last year's examination of the attitudes and activities associated with cloud resources by U.S. small businesses (SBs with fewer than 100 employees) and midsize firms (MBs with 100–999 employees). Analysis ...
This IDC Survey examines the attitudes and activities of U.S. small businesses (SBs with fewer than 100 employees) and midsize firms (MBs with 100–999 employees) regarding the use and planned acquisition of different mobile devices. Six ...
This IDC Survey updates last year's examination of the preferences and attitudes of U.S. small businesses (SBs with fewer than 100 employees) and midsize firms (MBs with 100-999 employees) regarding the use and planned acquisition of PCs ...
This IDC study is a translation of the Japanese document IDC #JPJ41778917. It presents the performance of the Japan small and medium-sized business (SMB) IT market in 2016 and the ...
This IDC Survey examines top business priorities, agreement with key technology attitude statements, and top IT spending priorities of small businesses (SBs with 10–99 employees) and midsize firms (MBs with 100–999 employees) in seven countries: ...
This IDC Survey document updates last year's examination of the preferences and attitudes of U.S. small businesses (SBs with fewer than 100 employees) and midsize firms (MBs with 100-999 employees) regarding IT support solutions. The critical ...
This IDC Market Note discusses Sprint Business' analyst event held in June 2017. It summarizes IDC's opinion on information presented during the event and highlights key strategic initiatives that Sprint Business is following during its ...
Microsoft 365 Business, which was introduced at Microsoft Inspire, combines Office 365, Windows 10, and Enterprise Mobility + Security in a single package designed for SMB customers. The product’s bundled approach, which is also used in ...
This IDC Market Perspective examines the state of Western European SMBs in 1Q17, with a focus on the current economic situation and the level of their business confidence expectations. The analysis focuses on the top 5 countries: France, ...
This IDC Survey examines U.S. small and midsize businesses (SMBs) and the contradictions between interest and engagement in digital transformation (DX) and the extent to which DX is viewed as an IT spending priority. The share of firms citing ...
This IDC study examines the market size and forecast for the small and medium-sized business market in Canada using the spring 2017 update. For the purpose of this document and for the document series in general, the SMB market is defined ...
This IDC Survey profiles U.S. small and midsize businesses (SMBs) and the changing nature of their technology spending. After presenting the "SMB Market Pyramid" with the latest company counts by size category, the relative share of IT spending ...
This IDC Web Conference looks at our most recent European Vertical Markets Survey, which shows how small and medium-sized businesses (SMBs) are reacting to years of uncertainty. They are more optimistic about business prospects, and if SMBs ...
This IDC Survey Spotlight examines U.S. small and midsize business (SMB) IT spending priorities for the next 12 months. A variety of traditional "2nd Platform" technologies (PCs, servers, and storage) and "3rd Platform" technologies (mobile, ...
This IDC Survey examines U.S. small and midsize business (SMB) use of server and server-based networks as well as future acquisition plans. Current ownership is examined in detail for small businesses (firms with <5, 5–9, 10–19, 20–49, ...
This IDC Survey provides a summary of the top-line results of IDC's 2017 U.S. SMB Telecom Emerging Services Survey, an online survey of United States–based businesses fielded in March 2017. This portion of the survey explores ...
This IDC Survey Spotlight focuses on the use of social media among SMBs in Western Europe in 2017. It reviews current and projected adoption across SMB company size bands and vertical markets, and outlines the key needs and trends underlying ...
This IDC study analyzes and forecasts U.S. SMB telecom voice and data services for 2017–2021.
"U.S. telecom services sold into the small and medium-sized business segment is forecast to show modest growth based on the increase in the ...
This IDC study analyzes and forecasts the fixed-line revenue for telecom voice and data services in the U.S. small and medium-sized business (SMB) marketplace. This study provides IDC's definitions of SMB and fixed-line telecom voice and ...
This IDC Web Conference provides an overview of IDC's connected car research. Within the mobility market, the connected car is becoming a more prominent component of consumers' mobile lifestyle. With the list of available services continuing ...
This IDC study forecasts IT spending by small and medium-sized businesses in the United States.
"Spending on information technology by the 6.6 million small and medium-sized businesses in the United States will approach $175.8 billion ...
Comcast Technology Solutions took to the stage at NAB Show 2017 to discuss the rapidly changing media technology environment and the steps that the company is taking to help its customers make wise investments. Media companies face significant ...
On April 25, 2017, AT&T released its 1Q17 operating and financial results. There were some glimmers of hope among the challenging results shared by Randall Stephenson, chairman and CEO, and John Stephens, CFO. Overall, net income closed ...