IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Flash
Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.
Forecast Update
Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.
IDC Insight
Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.
Update
Provides brief overview coverage of what is happening in a market.
Vendor Profiles
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
Daily Graphics
Daily Graphic
Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Insights-only Research
Best Practices
Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.
Business Strategy
Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.
Methods and Practices
Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.
Perspective
Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.
Vendor Assessment
Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Predictions
Top 10 Predictions
Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.
Presentations
IDC Presentation
Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Insights Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Competitive Analysis
Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Analysis
Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.
Survey
Provides a study and interpretation of the results of a demand- or supply-side survey.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
Vendor Needs and Strategies
Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.
On January 21st, Intel reported fourth quarter and full year results for 2020 that exceeded guidance and expectations shared during the prior earnings call. In addition to the earning details, Intel's Chairman of the Board Omar ...
Intel held its 2020 Industry Analyst Summit from December 8, 2020 through December 10, 2020. The Summit brought coherence to a strategy encompassing a broad array of technologies and product plans and put the strategy into the context of ...
This study analyzes the network equipment spending (capex) and total capital expenditures (CAPEX) in the region in both fixed-line and mobile networks.
"The rapid rise of LTE handset penetration, combined with FTTP buildouts in developed ...
After several days of rumors in the business and technology press, Atos confirmed on January 7th that it has made a friendly offer to purchase DXC who also confirmed the move on the same day. But neither confirmed the specifics of the offer, ...
On January 19, 2021, Epson America launched a new brand focused on receipt and invoice digitization and management with the introduction of three devices: RapidReceipt RR-600W, RR-70W and RR-60. Epson is the first document imaging vendor ...
This IDC Market Note reviews the vendor's midrange offering, commenting on its prospects in enterprise storage going forward. In mid-2020, Hitachi Vantara introduced a midrange version of its flagship, Hitachi Virtual Storage Platform (VSP), ...
This IDC Tech Buyer Presentation highlights IDC's top 10 developer- and DevOps-related predictions for the next five years in Europe. The presentation discusses the regional implications of the worldwide developer and DevOps 2021 predictions, ...
This IDC Tech Buyer Presentation highlights IDC's top 10 Future of Digital Innovation related predictions for the next five years in Europe. The presentation discusses the regional implications of the worldwide Future of Digital Innovation ...
This IDC Market Glance provides an overview, definitions, and sample participants in the digital automotive and transportation strategies ecosystem. This presentation is an update of the prior published version from 1Q20.
This IDC Presentation provides an analysis of how oil and gas companies embrace digital twin as part of their technology adoption for organizationalwide digital transformation (DX).
Although the concept of digital twin is not new, ...
This IDC Market Perspective highlights key insights shared at the December 10, 2020, Strategic Alliances Virtual Leadership Discussion. The discussion continued to focus on critical topics that would assist senior alliance leaders in creating ...
This IDC Survey Spotlight offers insights into the cost of downtime customers experience when datacenter assets are offline. These assets include servers, storage, networking, security, and datacenter facilities as well as human error.
In ...
The Indonesia banking industry continues to progress digital transformation by adopting 3rd Platform technologies as well as cognitive, Internet of Things (IoT), and digital core banking. This IDC research identifies the top 5 technology ...
This IDC Perspective looks into key drivers of and current challenges around data exchange and sharing in manufacturing ecosystems. Sharing and exchanging data in an ecosystem can help manufacturers to improve customer experience, product ...
This IDC Survey Spotlight examines whether IT infrastructure investment intent has begun to improve after the initial decline in spending intent throughout 2020 due to the COVID-19 pandemic. These findings are based on wave 15 of the IDC ...
Teledyne (NYSE: TDY) will acquire FLIR Systems (NASDAQ: FLIR) for $8 billion, combining a major supplier of digital imaging products and a major provider of infrared sensor technology. The result is likely to be a more robust company, positioned ...
This IDC Survey examines the adoption of unified communication and collaboration (UC&C) solutions in Canada. It covers the features that are being used/planned to be used by organizations as well as the impact of COVID-19 on these features. ...
This IDC Survey Spotlight looks at the impact of a business' COVID-19 recovery on their planned IoT technology spending for 2021.
This IDC Survey Spotlight comes from data as part of IDC's COVID-19 Impact on ...
This IDC Perspective provides insights into D-Wave's quantum annealing offerings. During an in-depth telephone interview, D-Wave provided deeper context for its quantum annealing strategy and its forward-looking quantum road map. D-Wave's ...
This IDC Presentation highlights the main trends, competition landscape, and technical segmentation for the EMEA external storage market in 3Q20 as well as a five-year forecast.
In announcing its pending $500 million acquisition of Volterra, a start-up company providing a SaaS-delivered multicloud and edge networking platform, F5 Networks has indicated that it intends to compete aggressively in the market for hybrid ...
This IDC Market Perspective examines the top 5 trends to expect in the U.S. mobile market for 2021 and beyond. 2020 was a year like no other, bringing unexpected changes and shifts in the U.S. mobile market. The coming year and beyond will ...
On January 19, 2021, Fujitsu, a leading document imaging scanner provider, launched two new models, ScanSnap iX1400 and iX1600, both part of its flagship ScanSnap product line. Fujitsu is addressing customer challenges with transforming ...
This IDC Survey Spotlight looks at the progression and success of manufacturers as they assess their response to the short- and long-term impacts of COVID-19. In particular, respondents have indicated a mixed recovery, where manufacturers ...
This IDC Perspective discusses IDC's European Healthcare Executive Digital Forum, held on November 27, 2020, as a virtual event. It summarizes key takeaways from keynotes and breakout sessions during the event.
"Priming the future ...
This IDC Tech Buyer Presentation discusses the Canadian regionalization of the IDC FutureScape: Worldwide Services 2021 Predictions (IDC #US45374020, October 2020). ...
This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current ...
This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software for Apple devices through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics ...
This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software for ruggedized/IoT deployment through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics ...
This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software for small and midsize businesses (SMBs) through the IDC MarketScape model. The assessment reviews both quantitative and qualitative ...
This IDC Survey Spotlight provides insight into the changing relationship between the business and software development programs. It's based on research into the current state of that relationship and customer projections for two years into ...
This IDC Perspective provides insights into Intel's quantum computing program. During an in-depth telephone interview, Intel strongly clarified and provided deeper context for its quantum computing strategy and its forward-looking quantum ...
This IDC Survey focuses on intelligent document processing (IDP) within document workflows. The automation and optimization of document workflows leads to increased customer and employee satisfaction, increased productivity, and improved ...
This IDC Market Presentation focuses on the impact the COVID-19 pandemic has had on partner business metrics and investments, and how IP and profit are defining partner value now and post-vaccine. This content was presented at IDC's Software ...
This IDC Market Presentation focuses on the value of vendor attributes to partner businesses as they battle the COVID-19 crisis and the business resiliency of partners. This content was presented at IDC's Software Channel Leadership Council ...
This IDC Perspective discusses the power of AI/ML-powered marketing solutions for transforming customer experiences and supporting superior business outcomes. This document spotlights how Adobe Sensei incorporates into Adobe Experience Cloud, ...
This IDC Perspective provides insights into Rigetti's quantum computing program and offerings. During an in-depth telephone interview, Rigetti provided deeper context for its quantum computing strategy and its forward-looking quantum road ...
This IDC Vendor Profile analyzes Snow Software, a Swedish company delivering technology intelligence solutions that cover the cloud, software, hardware, and infrastructure to organizations across the world. This report examines the company ...
This IDC Survey Spotlight features why North American organizations expect a significant or profound impact on business operations to link social responsibility and ethics investments.
"North American respondents indicate two key areas ...
This IDC Perspective discusses how data is working in Canadian marketplace. Customers are up for grabs. Industries are quickly realizing the value of customer engagement as competitive differentiation. There is a big difference from aspiring ...
This IDC Market Presentation provides a composite view of digital enterprise resiliency investment among organizations worldwide. Digital Resiliency refers to the ability of an organization to rapidly adapt to business disruptions by leveraging ...
This IDC Tech Buyer Presentation discusses the importance of creating a shared and enterprisewide digital transformation strategy and the relevance of measuring it step by step. The presentation is split in three sections. The first one ...
This IDC Perspective provides insights into IBM's quantum computing program and offerings. During an in-depth telephone interview, IBM strongly clarified and provided deeper context for its quantum computing strategy and its forward-looking ...
This IDC Perspective provides insights into IonQ's quantum computing program. IonQ's quantum computing strategy and forward-looking quantum road map focuses on developing error-free quantum technology that can be used to achieve quantum ...
This IDC study presents the vendor share of the Japan big data and analytics (BDA) software market based on its performance in 2019. IDC divides the BDA software market into three major submarkets, which are further divided into 16 functional ...
This IDC study breaks down the Japan system and service management software market by functional market segment and provides market forecasts from 2020 to 2024. It also provides market forecasts for the system and service management software ...
This IDC study extracts the market that drives workstyle transformation from the entire ICT market to explore and analyze the market size and trends. It estimates the market size and summarizes the market trends with reference to the questionnaires ...
This IDC Market presentation focuses on how COVID-19 is impacting partner businesses, specifically related to their stages to recovery and what that means to partner revenue. This content was presented at IDC's Software Channel Leadership ...
Unit4 managed to improve against its KPIs despite the COVID-19 pandemic. In its last quarterly report, the company announced that cloud subscriptions were up by 16% year to date, while its revenue retention increased in Q3 to 103.4%. The ...
This IDC Perspective predicts that the next 10 years will determine how demand for wellbeing products and services will change, and the degree to which individuals and organizations will be free and empowered to choose when, where, and how ...
This IDC Market Perspective provides a preliminary unit shipment range for worldwide hard disk drive (HDD) units by HDD drive class and estimated supplier market share for 4Q20.
"Reasonably healthy levels of demand from cloud hyperscale ...
For semiconductor companies, having IP in one's technology portfolio is only less important than having the design engineering talent to create and integrate that IP. Qualcomm's intent with this acquisition is to reacquire its CPU design ...
Today, SAP announced two executive board–level position changes. Adaire Fox-Martin, a member of the executive board of SAP SE leading Customer Success, is leaving at the end of January. In addition, SAP noted the hiring of Julia White for ...
This IDC Perspective looks at how the Belgian government harnessed the expertise of integrator DXC and PDF technology company iText to completely overhaul its records management system.
"The public sector is grappling with antiquated ...
This IDC Survey document presents results from IDC's European Internet of Things (IoT) Decision Maker Survey, conducted in October 2020. The survey probed European organizations’ adoption of IoT solutions and plans for adoption in the context ...
On January 13, 2021, Intel surprised the semiconductor and financial industries by announcing a transition at the top of the company as Pat Gelsinger returns to Intel as the new CEO, effective February 15, 2021.
This IDC Market Note discusses QA's offerings and initiatives, focusing on its programs to reskill the wider workforce and expanding the tech talent pool through apprenticeships.
This IDC Survey Spotlight analyzes the key priorities for European organizations with regards to human resources. The analysis is based on the European Software Survey conducted by IDC in November 2020 and breaks down the major challenges ...
This IDC Market Note is part of our Women in Tech research series. It discusses AWS' initiatives around diversity and inclusion in Europe, focusing on its programs through the talent life cycle to attract and retain women in technical roles.
...This IDC Market Forecast analyzes the development of the business fixed data services market in Europe with an outlook to 2024. This market includes internet access, private IP, Ethernet, very-high bandwidth, cloud connectivity, and legacy ...
This IDC Survey Spotlight analyzes the maturity of retailers' customer journey models to improve real-time contextual customer experience (CX) personalization. It explores how retailers' customer journey models have changed since 2017 onward ...
This IDC Web Conference presents a discussion by IDC's Mutaz Shegewi on the key predictions that will impact CIOs and IT professionals in the worldwide healthcare industry over the next one to five years. Senior IT leaders and line-of-business ...
This IDC study presents IDC's taxonomy of the cybersecurity software and appliance market. It provides definitions of security solutions in five functional markets, four product types, and three deployment types. This taxonomy forms the ...
This IDC Market Note summarizes key messages from KPN's annual Industry Analyst Day for its Business division on October 8 and corporate strategy update on November 24. It also provides IDC's perspective on both events.
This IDC Survey Spotlight presents key use cases for video assets from IDC's November 2020 Digital Experience and Video Platforms Survey. The analysis also highlights how the COVID-19 pandemic shifted the use of video from ...
Quest Software is a leading provider of system management and database tools and utilities, including the Toad product line for database development and tuning, the SharePlex product for database replication, and the monitoring tools Foglight ...
This IDC Perspective looks at IT organizations' need to rethink the capabilities of enterprise SDS. Software-defined storage (SDS) is one of the fastest-growing segments of the enterprise storage systems market, attracting greenfield customers ...
This IDC Market Presentation analyzes a selection of data from IDC's Global Retail Innovation Survey, 2020. The analysis focuses on key worldwide findings from the viewpoint of the main retail subsegments (food and grocery, ecommerce ...
This IDC Market Presentation summarizes the worldwide storage software and basic storage (public cloud IaaS) market performance during the third calendar quarter of 2020 (3Q20). It also provides select historical and forecast data, along ...
This IDC Market Note captures IDC's observations and discussions on the key ML/AI software–, tools–, and solutions–related announcements at AWS re:Invent 2020. It covers Amazon SageMaker Clarify, Amazon SageMaker Data Wrangler, Amazon SageMaker ...
This IDC Perspective delves into hyperconverged infrastructure (HCI) architecture and how it can enable a hybrid cloud architecture that can provide a single, consistent view of both on-premises and public clouds.
"Software vendors ...
This week Stratasys officially acquired Origin, the San Francisco–based 3D printing start-up for $100 million. The acquisition of Origin gets Stratasys further into the production segment with Origin's Programmable Photopolymerization, a ...
This IDC Market Presentation provides latest trends (January to December 2020) as well as summary insights to the various strategic alliances taking place in the world from late 2015 until December 2020. The impact of COVID-19 on partnerships, ...
This IDC Market Perspective examines the influence of artificial intelligence on the achievement of sustainable and social goals as well as its related ethical and fairness challenges. The document highlights the use cases of AI in Europe ...
This IDC Market Note includes 3D printing news that occurred in December 2020.
This IDC Market Forecast analyzes the European unified communications as a service market over the 2019–2024 forecast period.
"Cloud-based communication enables businesses to adapt their work environments to their distributed workforce, ...
This IDC Perspective looks at the key trends and vendors in Europe driving workplace transformation and the Future of Work through UC&C tools. Collaboration that facilitates Future of Work best practices is no longer linked to the use ...
This IDC study examines the current state of the digital infrastructure market and provides additional insights about the speed of adoption, technology potential for success, and level of market buzz so that IT and line-of-business decision ...
This IDC Market Note includes imaging, printing, and document solutions news for November and December 2020.
This IDC Market Presentation discusses how business dynamics and the availability of cloud applications are resulting in companies reexamining the best alternative to create market disruption or enhance their portfolio. As a result, strategic ...
This IDC Market Note includes industrial production printer news that occurred in December 2020.
This IDC Market Presentation discusses the impact of the current business environment on greater focus and reliance on IP co-creation and enablement. In addition, the presentation evaluates how has the evolution of alliances impacted the ...
This IDC Perspective looks at data in action in the Canadian marketplace. The initial focus of this study was to assess the role that data plays in industry disruption. What we found is that Big Data and analytics, on its own, does not drive ...
This IDC Survey highlights the results from United States-based midsize to large organizations using or planning to use accelerated app delivery and DevOps for developing and updating applications.
"While organizations have been aggressively ...
This IDC Market Presentation offers an overview of the worldwide largest 15 cloud service provider infrastructure demand trend for third quarter of 2020.
This IDC Market Presentation outlines how partner programs must change for the new digital economy. As customers look for solutions that meet their unique needs for an exact use case specific to their industry, partners have had to change ...
The IDC Market Presentation focuses on what should be an expected and reasonable ROI for an alliance. In addition, focus is placed on how can or should we reshape the business model to reflect the true value of alliances and recommendations ...
This IDC Survey Spotlight illustrates what success metrics organizations believe are most important in measuring third-party application delivery performance. The document contains data from IDC's 2020 U.S. Enterprise Deal Making Strategies ...
This IDC Market Perspective provides a focus on value in network analytics. When examining network analytics solutions, it is easy to be drawn to leading-edge capabilities (e.g., packet telemetry, synthetic transactions, cloud visibility, ...
This IDC Survey presents key findings on some key sentiment by U.S. bank and credit union customers when it comes to their experiences, concerns, and engagement with their bank during their financial journey. The data is from IDC Financial ...
This IDC Survey Spotlight examines the wave 15 data collected from December 3 to 15, 2020. As noted in recent survey results, IDC is now asking about 2021 spending trends.
In this latest data set, we observe an increasingly negative ...
This IDC Market Forecast presents a view of AI software platforms revenue from historical year 2019 and 2020-2024. IDC sees AI software platforms being used in a wide variety of industries and application types.
"The AI software platforms ...
This IDC Vendor Profile examines Germany-headquartered Computomics, a start-up founded in 2012 that has developed AI software systems to support the activities of plant breeders. Computomics aims to bring the power of advanced machine learning ...
This IDC Market Presentation reviews the current state of distributor and aggregator marketplace platforms describing how capabilities have grown. This capability growth has increased the importance of these platforms to channel partners, ...