IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Flash
Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.
Forecast Update
Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.
IDC Insight
Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.
Update
Provides brief overview coverage of what is happening in a market.
Vendor Profiles
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
Daily Graphics
Daily Graphic
Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Insights-only Research
Best Practices
Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.
Business Strategy
Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.
Methods and Practices
Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.
Perspective
Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.
Vendor Assessment
Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Predictions
Top 10 Predictions
Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.
Presentations
IDC Presentation
Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Insights Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Competitive Analysis
Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Analysis
Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.
Survey
Provides a study and interpretation of the results of a demand- or supply-side survey.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
Vendor Needs and Strategies
Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.
The IDC study provides a visual representation of the process of technology adoption, dividing technologies into three major categories based on their impact on the organization and assessing technology relative adoption levels within their ...
This Market Perspective outlines five of the key trends IDC believes will drive the enterprise networking market in 2021 and beyond.
"2021 will be a dynamic year in the enterprise networking market," says Brandon Butler, senior research ...
This IDC Market Perspective features the branch of one, an emerging new architecture that has been precipitated by the impacts stemming from the COVID-19 pandemic.
"While enterprises may have rushed into decisions of how to rapidly ...
本調査レポートは、IDCが2021年1月に国内企業ユーザーに対して実施した「2021年 企業ネットワークサービス利用動向調査」の調査結果を分析したものである。本調査レポートで分析した主な項目は、以下の通りである。
- 新型コロナウイルス感染症（COVID-19）の感染拡大の影響
- 在宅勤務／Web会議用のIT環境と品質
- 外部データセンター／クラウドの利用
- インターネットトラフィックの増加
- インターネット活用のためのセキュリティゲートウェイ
- 拠点WAN回線の選定とWANの課題
- SD-WAN、およびネットワークと他システムの連携
- コールセンターの運用
This IDC study represents a vendor assessment of service providers offering unified communications as a service (UCaaS) for enterprise using the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics ...
This IDC study represents a vendor assessment of service providers offering unified communications as a service (UCaaS) for SMBs using the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that ...
Cisco closed out the calendar year 2020 fourth quarter – its second fiscal year 2021 quarter – with flat revenue growth which included weakness in its core infrastructure platforms given the tough pre-COVID-19 year-over-year (YoY) comparisons. ...
This IDC study provides an analysis of the Japan unified communications and collaboration workspace market share based on vendor revenue performance in 2019. IDC classifies the market into four major solution segments — the IP telephony ...
This IDC Survey Spotlight summarizes the top drivers of hybrid UC&C deployments across industries. This document contains data from IDC's 2020 U.S. Enterprise Communications Survey. This IDC Survey Spotlight reveals commonalities ...
This IDC Market Perspective provides insight into five key trends that will impact the worldwide unified communications and collaboration (UC&C) market in 2021 and beyond.
"The importance of UC&C solutions, supported on robust ...
This IDC Market Forecast discusses the European fixed business voice services market for 2019 to 2024. It examines the transition from TDM to IP voice services and from on-premises voice platforms to hosted services. IDC data products, such ...
This IDC Survey provides a summary of results from IDC's SMB Telecom Emerging Services Survey, an online survey of United States–based small and medium-sized businesses fielded in August 2020. This portion of the survey explores ...
This IDC Web Conference highlights the key findings of a survey of U.S. enterprises. With 2020 in the rearview mirror, enterprises are eagerly looking ahead to 2021. Networking changed dramatically during the COVID-19 pandemic, but what ...
This IDC Market Forecast assesses the European enterprise video communications market for 2019-2024 and provides insight into the dynamics impacting this market in the forecast period.
"The European enterprise videoconferencing market ...
This IDC Survey examines the adoption of unified communication and collaboration (UC&C) solutions in Canada. It covers the features that are being used/planned to be used by organizations as well as the impact of COVID-19 on these features. ...
This IDC Survey Spotlight presents key use cases for video assets from IDC's November 2020 Digital Experience and Video Platforms Survey. The analysis also highlights how the COVID-19 pandemic shifted the use of video from ...
This IDC Survey Spotlight analyzes results from IDC's Enterprise Networking: Emergence of The New Normal Survey conducted during the November-December 2020 time period. IDC surveyed 250 respondent organizations targeting enterprise ...
This IDC Market Forecast analyzes the European unified communications as a service market over the 2019–2024 forecast period.
"Cloud-based communication enables businesses to adapt their work environments to their distributed workforce, ...
This IDC Perspective looks at the key trends and vendors in Europe driving workplace transformation and the Future of Work through UC&C tools. Collaboration that facilitates Future of Work best practices is no longer linked to the use ...
This IDC study presents the telecommunications services industry in Turkey in 2019 and forecasts expenditure on telecommunications services through 2024. It contains details about market size and distribution by technology category and vertical ...
This IDC Perspective provides a view into how manufacturers have adapted to the challenges imposed by COVID-19, the investments still needed, and why the industry needs to embrace the future of work to succeed in the short term and long ...
The IDC Market Forecast examines the collaborative applications market. It outlines major market trends and provides recommendations for market players.
"Collaborative applications will play a crucial role in the future as enterprises ...
This IDC Market Perspective summarizes three major battlegrounds that have emerged in the increasingly competitive market among UCaaS providers with Direct Routing for Microsoft Teams solutions. IDC provides recommendations for each category ...
This IDC study provides a systematic assessment of technologies related to unified communications and collaboration in 2020. The IDC TechScape is an evaluation based on a comprehensive framework and a set of parameters that assess the factors ...
This IDC Survey provides a high-level summary of hosted VoIP/UCaaS solution adoption and buying criteria. It includes data from IDC's 2020 U.S. Enterprise Communications Services Survey.
This IDC Market Share looks at the European unified communications and collaboration market
"UC&C technology will play a crucial role in the future as enterprise focus on digital transformation, with workplace transformation being ...
This IDC Survey provides a high-level summary of unified communications and collaboration (UC&C) solution buying intentions and decision drivers. It includes data from IDC's 2020 U.S. Enterprise Communications Services Survey.
...This IDC study presents our taxonomy for the enterprise network infrastructure market as covered in the quarterly Worldwide Network Infrastructure QView and the Worldwide UC&C QView. It provides the definitions of Ethernet switch, router, ...
Cisco held the WebexOne event, its collaboration event, on December 8 and 9, 2020. Cisco's goal for Webex is to create a platform that provides 10x better experiences than in-person interactions. The event was held virtually, with Cisco ...
This IDC Perspective examines the value of Direct Routing to a business' unified communications and collaboration (UC&C) goals, helping IT buyers incorporate Direct Routing for Teams into their buying decision. Direct Routing for Teams ...
On December 2, 2020, RingCentral Inc. and Vodafone Business announced that they formed a strategic partnership to jointly create a co-branded unified communications-as-a-service (UCaaS) solution. Vodafone Business will sell the solution ...
The IDC Market Presentation covers the primary SaaS vendors across human capital management, financial applications, customer relationship management, team collaborative applications, and conferencing applications in Canada.
It provides ...
The IDC Market Forecast study examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence ...
This IDC Tech Buyer Presentation provides an overview of worldwide telecommunications service provider industry for the half year ending June 2020. It also showcases the recent trends in various areas such as revenue, revenue by products, ...
This IDC Survey focuses on adoption, spending, and vendor preferences across a broad range of communication services and technologies in Canadian enterprises and includes new questions on the impact of the COVID-19 pandemic. This document ...
The IDC Market Glance provides the highest-level view of the healthcare IT landscape for 4Q20. The major categories and vendors identified in the document include infrastructure, core transaction, clinical and financial risk management, ...
This IDC Perspective provides a current view of, and IT buyer recommendations and executive snapshot for, deploying SD-WAN architecture in support of a UC&C workload, as vendors continue to build stronger integrations between their SD-WAN ...
This IDC Market Forecast assesses the European managed UC&C services market for 2020-2024. The document covers main market trends and provides actionable advice for CSPs.
"Fueled by the COVID-19 pandemic, demand for cloud-enabled ...
This IDC Market Glance provides insights into India's telecommunications ecosystem. To ensure increased collaboration and tighter margin focus as operators battle regulatory complexities, communications SPs must rely on operations providing ...
This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This ...
This IDC Market Perspective provides Fuze's strategic and product information and an IDC perspective on the progress the company has made in the global UC&C market through 3Q20, as well as its focus moving forward.
"Fuze is a viable ...
Slido (Sli.do s.r.o), which makes an application used during real or virtual meetings to drive real-time engagement, today announced the intent to be purchased by Cisco (Nasdaq: CSCO). Cisco, which continues to battle Zoom, Microsoft, and ...
This IDC Survey includes data from IDC's 2020 U.S. Enterprise Communications Survey.
IDC surveyed approximately 600 United States–based decision makers responsible for network/strategy and operations for their organization's ...
This IDC Market Presentation looks at the unified communications and collaboration (UC&C) market for Europe post-COVID-19 pandemic. It shows the steps organizations must take as they move toward the next normal and how UC&C is needed ...
This IDC Vendor Profile examines Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation (SEC). One focus for Sharp, among others including multifunction printers and laptop PCs, is on provisioning displays ...
This IDC Survey Spotlight highlights the changes required for contact center solutions going forward and how new key performance indicators (KPIs) and metrics on customer experience (CX) can help drive those changes. The findings are based ...
On November 12, Cisco announced its fiscal year 2021 first-quarter earnings, which align to the calendar year third quarter of 2020. The company reported revenue of $11.9 billion, a decline of 9% year over year (y/y), and net income of $2.2 ...
This IDC Survey provides key analysis and findings from IDC's 2020 U.S. Enterprise Communications Survey related to the uptake of SD-WAN services by U.S. enterprises.
On November 5, IBM announced a broad range of partners for its recently launched IBM Cloud for Telecommunications. IBM's goal is to differentiate its unified architecture by facilitating an open platform with broad industry support to enable ...
This IDC Survey Spotlight reveals businesses' plans for migrating TDM to VoIP and corporate-liable mobile phones and characterizes the expected impact on growth. This document contains data from IDC's 2020 U.S. Enterprise Communications ...
This IDC Survey discusses the research on collaborative technologies including team collaboration applications, conferencing, enterprise communities, and collaborative workflow. COVID-19 has accelerated the need for collaborative applications ...
This IDC Survey Spotlight analyzes how expectations about the shape of business COVID-19 recovery in 2021 will influence spend on workspace-focused technologies. This IDC Survey Spotlight is based on data from IDC's COVID-19 Impact on ...
This IDC eBook provides an exclusive look at IDC's new Future of Connectedness research. It recognizes connectivity as a strategic element in maintaining, sustaining, and growing business operations. As organizations digitally transform ...
This IDC Survey provides a summary of results from IDC's SMB Telecom Emerging Services Survey, an online survey of United States–based small and medium-sized businesses fielded in August 2020. This portion of the survey explores ...
This IDC Market Perspective identifies various digital strategies taken up by the top 10 carrier groups across geographies. These digital strategies redefine operators' innovation, efficiency, growth, and customer experience and enable them ...
This IDC Market Presentation looks at the impact of the COVID-19 pandemic and how it will change the way organizations work. It analyzes the future for the fixed voice, unified communications and collaboration (UC&C), and managed UC ...
This IDC Market Perspective analyzes IDC's COVID-19 Impact on IT Spending Survey (conducted September 26-October 6, 2020). Organizations are evaluating and determining permanent technology changes and collaboration platform investments ...
This IDC Survey explores the impact of the COVID-19 pandemic on the Polish office environment, with a focus on how organizations' perceptions have changed regarding work-from-home policies. It discusses what tools have been most in demand ...
This IDC Survey Spotlight analyzes results from IDC's COVID-19 Impact on IT Spending Survey, conducted during the September 28 to October 6, 2020, period. We surveyed 649 respondents:
- 100 ...
On September 22, Microsoft quietly launched its first salvo into the sizzling cloud communications segment with the news of the release of Azure Communication Services. The announcement came via a blog post by Scott Van Vliet, corporate ...
This IDC Vendor Profile provides an overview of the one of the largest and fastest-growing CPaaS providers. While its growth slowed during the first half of 2020, Twilio has strong momentum, and as companies enter a post-COVID-19 period ...
This IDC Market Analysis Perspective explores the market leaders in the collaborative applications functional markets: team collaborative applications, conferencing, enterprise communities, and email applications. This document also explores ...
This IDC Perspective discusses new enterprise applications that are aiding business resiliency. In response to the COVID-19 pandemic, resilient organizations have filled in business process gaps with new enterprise applications. In the latest ...
This IDC Web Conference presents a discussion by IDC's worldwide telecom analysts on the changing landscape for connectivity and managed network services as well as future investment priorities. As enterprises come to terms with the disruption ...
This IDC Market Analysis Perspective summarizes IDC's insights and data on the unified communications–as-a-service (UCaaS) market worldwide composed of service providers, including OTT service providers. This document characterizes industry ...
This IDC Survey includes data from IDC's COVID-19 Impact on IT Spending Survey. IDC conducted a global survey August 5–17, 2020. The document provides the results and analysis from a global survey ...
The unified communication and collaboration (UC&C) market witnessed significant traction across the world and in Asia/Pacific after the COVID-19 outbreak. With lockdown restrictions, work-from-home policies, and shelter-in-place orders, ...
This IDC Market Perspective provides an insight into the managed UC&C services market dynamics. It defines the different types of UC&C deployments, the types of managed UC&C services, and the broad range of managed UC&C services ...
本プレゼンテーションは、国内ユニファイドコミュニケーション（UC）／コレボレーティブワークスペース／CRM（Customer Relationship Management）アプリケーション／EA（Enterprise Applications）ソフトウェア市場に関連する2019年の市場動向、各市場セグメントの動向、および2020年～2024年の予測を提供する。IDCでは、国内UC／コラボレーション／CRMアプリケーション／EAソフトウェア市場の調査レポートを年間情報提供サービスとして提供している。このサービスでは、国内の企業向けアプリケーションに関連する市場を定義し、各市場の動向と市場規模を調査、分析して報告する。
...This IDC Market Analysis Perspective (MAP) provides an overview of the worldwide communications platform–as-a-service (CPaaS) market. The CPaaS market is forecast to grow from $4.2 billion in 2019 to $17.7 billion in 2024. The CPaaS market ...
This IDC Market Analysis Perspective (MAP) provides a view of the global enterprise communications infrastructure market. This MAP presentation is designed to provide clients the opportunity to engage with IDC's enterprise networking analysts ...
This IDC Survey Spotlight uses research from IDC's biweekly COVID-19 survey to highlight differences in investment priorities between larger medium-sized businesses with 500–999 employees and enterprise organizations. The research shows ...
This IDC Market Analysis Perspective (MAP) features the worldwide unified communications and collaboration (UC&C) market. The presentation is designed to provide clients the opportunity to engage with IDC's communications analysts on ...
本調査レポートは、2020年8月にシスコシステムズ（以下、シスコ）が発表した、新型コロナ感染症（COVID-19）環境下におけるハイブリッドな働き方に対応した、ホステッドプライベートクラウドサービスによる新たな企業音声システム向けサービスについて概要を報告し、COVID-19の感染拡大下における企業音声システムの課題について考察する。
This IDC Survey Spotlight highlights the investment areas of businesses due to the impact of COVID-19 and how this has changed the landscape of the work environment. The findings are based on data from IDC EMEA's COVID-19 Impact Survey ...
This IDC Market Perspective examines the vendor landscape for edge orchestration. Enterprises are asking telcos to deliver more than connectivity services. Currently, telcos primarily use IT infrastructure vendors and cloud providers to ...
This IDC Market Perspective summarizes highlights from the Orange Business Services Analyst Days that took place on July 8 and 9, 2020. It gives IDC's views on connectivity, unified communications, smart mobility, IT and system integration, ...
This report provides the 2019 unified communications (UC)/collaborative workspace market performance and market forecast from 2020 to 2024. IDC categorizes the market into four solution segments: the IP telephony market, the IP conference ...
This IDC Survey examines the adoption of software as a service (SaaS) in Canada. It covers the transition from on premises to cloud and the impact of COVID-19 on adoption of SaaS. It covers criteria for selection of primary vendors, preferred ...
This IDC Market Perspective lays the foundation for the UCaaS service provider segments of the overall UCaaS landscape, with key market research to follow over the coming year. In the document, IDC summarizes the four segments that compose ...
This IDC study examines the worldwide and U.S. unified communications as a service (UCaaS) service provider market for 2019-2024, with market growth forecasts by the United States versus the rest of the world. A five-year growth forecast ...
This IDC Survey Spotlight analyzes results from IDC's COVID-19 Impact on IT Spending Survey conducted from July 20 to July 31, 2020. We surveyed 664 respondents:
- 101 from North America, 305 from ...
This IDC study forecasts the worldwide team collaborative applications market for the 2019–2024 period.
"The user adoption of collaboration technologies accelerated by almost five years in the first six months of 2020. We are not going ...
This IDC Perspective provides an overview and analysis of telecom and cable service provider network M&A deals disclosed in 1H20. The document is limited to M&A deals in which the acquirer would take operational control of the target ...
This IDC TechBrief provides business leaders and IT with an executive snapshot of UCaaS solutions from services providers, including OTT UCaaS providers. It also provides the impact of UCaaS solutions on cost savings, employee productivity, ...
On August 10, 2020, Avaya reported financial results for its third quarter ending June 30, 2020. Revenue for the quarter was reported at $721 million, an increase both sequentially and year over year.
IDC's Brazil Semi-annual IP Telephony Tracker provides a detailed analysis of the IP telephony markets within enterprise networking on a twice-yearly basis. It includes vendor revenue for the top network equipment vendors, total market size ...
The ongoing COVID-19 crisis has brought the need for comprehensive digital workplace capabilities to the center of enterprise response to ensure operational resilience in the face of massive disruptions. Although various capabilities, such ...
IDC's Latin America Semiannual IP Telephony Tracker provides a detailed analysis of the IP telephony markets within enterprise networking on a twice-yearly basis. It includes vendor revenue for the top network equipment vendors, total market ...
This IDC Market Note discusses the recent Salesforce Anywhere announcement that integrates Salesforce Quip collaborative functionality within the new Salesforce Customer 360 ecosystem. Collaboration, a force in a work-from-anywhere world, ...
This IDC Survey explores the impact of the COVID-19 pandemic on the Russian office environment, with a focus on how organizations’ perceptions have changed regarding work-from-home policies. It discusses what tools have been most in demand ...
For Atos Unify, the benefits of this deal include a popular UCaaS solution based on the RingCentral platform to help migrate its on-premises OpenScape voice customers to the public cloud model. RingCentral gets access to the Atos Unify installed ...