IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Flash
Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.
Forecast Update
Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.
IDC Insight
Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.
Update
Provides brief overview coverage of what is happening in a market.
Vendor Profiles
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
Daily Graphics
Daily Graphic
Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Insights-only Research
Best Practices
Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.
Business Strategy
Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.
Methods and Practices
Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.
Perspective
Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.
Vendor Assessment
Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Predictions
Top 10 Predictions
Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.
Presentations
IDC Presentation
Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Insights Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Competitive Analysis
Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Analysis
Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.
Survey
Provides a study and interpretation of the results of a demand- or supply-side survey.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
Vendor Needs and Strategies
Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.
This IDC Market Perspective profiles Equinix, which is the global datacenter and interconnection leader.
"Equinix is well positioned to remain a leader in the colocation and interconnection sector. It has a strong global footprint ...
This IDC Market Perspective looks at the impact of the COVID-19 pandemic, and the challenges associated with managing secure print in a hybrid work environment. This document discusses how organizations should approach print security for ...
本調査レポートは、国内事業者データセンターにおける保守運用コスト（保守コスト、人件費、電力コスト）、および電力消費量を推計、分析したものである。保守運用コストは、6種類のモデルケースを平均的な事業者データセンターの例として設定し、各ケースについて推計している。また、電力消費量については、2020年と2024年の年間電力消費量を推計している。
「ハイパースケールデータセンターの急増によって、データセンターの電力需要も急速に増加している。データセンターの電力コスト削減が、データセンター事業者の収益性に大きく影響するようになる」とIDC ...
今後発行予定である調査レポート「IDC MarketScape: Japan Security Solutions and Services Hardcopy 2021 Vendor Assessment」の市場定義と評価基準について説明している。IDC US イメージング、プリンティング&ドキュメントソリューションのバイスプレジデントであるRobert Palmerは「セキュリティは、あらゆる企業において最重要課題になっており、現在ではMPS（Managed ...
本調査レポートは、Society 5.0に求められる分野横断型のデータ流通サービスプラットフォームに求められる要件を議論したものである。Society 5.0では、さまざまなソースからのばらばらのデータを、デジタルツインなどによって統合し、アナリティクスやAI処理を行うことで、データによる社会経済課題の解決を実現する。そのベースとなる分野横断型のデータ流通サービスプラットフォームでは、スケーラビリティ、相互運用性の確保、トラストの確立などが重要な要件となる。「今後、デジタル保護主義によって、国／地域を越えたデータ流通が制約を受ける可能性がある。データ流通サービスプラットフォームを提供する事業者は、こうした事態に対応できるようデータローカリゼーションなどの各国／地域の規制などに対応可能なビジネススキームを持つべきである」とIDC ...
This IDC Market Note presents the key takeaways from several IDC analysts who virtually attended Capgemini's Global Analyst and Advisor Summit 2020 held October 14 and 15. During the event, Capgemini shared with IDC how it is strategically ...
This IDC Market Note comprises financial news announced in late October and November 2020 among print vendors.
This IDC Market Note includes industrial and production printer news that occurred in November 2020.
This IDC Market Perspective describes some of the key ways that CX services vendors can adopt to better serve their clients in 2021. Clients and vendors of CX services have had a dramatic 2020, with new business priorities and new ways of ...
This IDC Market Note discusses announcements and observations from Cisco Partner Summit 2020, held virtually for the first time this year on October 28 and 29. Cisco CX is in its third year of a multiyear journey, where, in 2019, the company ...
This IDC Market Note highlights the key learnings selected by IDC analysts at Cognizant's virtual analyst event. Cognizant has a strong business in QA, which it continues to take forward with next-generation testing and robotic test automation. ...
This IDC Market Perspective examines the similarities between work-from-home (WFH) corporate policies and bring your own device (BYOD) policies in a post-COVID-19 enterprise market. This document discusses how employee choice will influence ...
This IDC Market Note presents the key takeaways from several IDC analysts who virtually attended EY's Tech Summit on September 28–29. During the event, EY shared with IDC how it is executing on its NextWave consulting strategy while articulating ...
This IDC Market Note provides an overview of Kodak Alaris' recent announcements on expanding the company's document capture portfolio. These announcements include updates to its INfuse platform, expanded remote service and device management ...
This IDC Market Note discusses Atos' Diversity & Inclusivity strategy and the program that it is rolling out across the world, including in Europe.
"Solving gender imbalance in technology professions requires combined effort from ...
This Market Note provides a European perspective on IBM's plan to reinvent itself and develop a new growth strategy for the next decade by splitting into two companies.
This IDC Market Perspective discusses the changing dynamics of the roles of managed SPs as related to cloud service providers (IaaS, PaaS, and SaaS). These roles are defined by the changing dynamics involving collaboration across partners, ...
This IDC Market Note discusses the acquisition of Pericom Singapore's by ABBYY, which will be renamed as ABBYY Singapore. It also discusses the nature of the acquisition, industry context, and the future of both ABBYY and the Pericom Group.
...This IDC Market Note summarizes IDC Canada's observations regarding IBM's announcement on October 8, 2020, that it will spin off its managed infrastructure services business into a separate company, temporarily called NewCo.
"NewCo ...
本調査レポートは、国内ITサービス市場における準大手／中堅ベンダーのビジネス動向およびベンダー間の競合状況について、ベンダー各社に対して行った調査や、多様なリソースから収集した情報を総合し、定性的／定量的に分析した結果をまとめたものである。国内ITサービス市場における準大手／中堅ベンダーの2019年12月期、および2020年3月期の国内ITサービス売上額を、IDC定義に基づいて3つのサービスセグメント別／6つの産業分野別に推定し、各ベンダーの事業動向／ビジネス動向をプロフィールとして掲載している。
新型コロナウイルス感染症（COVID-19）の感染拡大下で大きな変化を迎えている国内ITサービス市場において、準大手／中堅ベンダーが受ける影響は主要ベンダーよりも大きくなるとみられ、今後、それを前提とした戦略が求められるであろう。「準大手／中堅ベンダーは、得意としてきた顧客／産業分野の知見や従来の体制も生かし、デジタル技術を活用したBPOサービスを組み込んだオファリングを充実させて収益の安定化と差別化を図ると同時に、経営トップがリーダーシップを取り、コーポレートガバナンス／リスク管理のさらなる強化にも取り組むべきである。また、グローバルベンダーは、新しいビジネスモデルへの対応も含めて地方へのサービス販売体制を充実させるべきである」と、IDC ...
This IDC Market Note looks at the GCP life-cycle suite of services to accelerate cloud adoption. While the hype cycle has purported easy procurement and movement to the cloud, enterprises are finding it much more challenging than they once ...
This IDC Market Perspective looks at the distributed denial-of-service (DDoS) prevention market in Europe. DDoS attacks are becoming increasingly complex, and they frequently employ multiple attack types and strategies such as multivector ...
本調査レポートは、AI（Artificial Intelligence：人工知能）システムを運用するデータセンター（DC）、およびIoT（Internet of Things）におけるエッジマイクロDCに求められるファシリティ特性を検討し、それぞれの設置数（ラック数）を予測している。
デジタルトランスフォーメーション（DX）の拡大に伴いDX指向型の設置数は増加傾向にある。「新型コロナウイルス感染症（COVID-19）の影響によって2020年の設置数増加は一時的に鈍化するものの、2021年以降は増加が再び加速する」とIDC ...
This IDC Vendor Profile explores the relevancy and timeliness of Infosys Live Enterprise (LE) services offering to enable customers to identify gaps in their current infrastructure and restructure their technology deployments as they navigate ...
This IDC Market Perspective examines the managed print and content services market pre-, mid-, and post-pandemic, highlighting the rapidly changing market dynamics that provide opportunities and pose challenges for managed print and content ...
This IDC Market Note provides insight into the datacenter infrastructure supply chain and production environment, showing where constraints currently exist in the broader ecosystem as of the end of September 2020.
This IDC Market Note looks at how Danish software provider EveryonePrint has already integrated its recent acquisition — One Q — and how it is building capabilities to compete more keenly and comprehensively in the cloud and on-premises ...
This IDC Market Perspective explains that IT services may be treated as either operational expenditure or capital expenditure depending on the output of the services and client preferences. Services firms that can offer services that can ...
本調査レポートは国内ITサービス市場におけるベンダーのビジネス動向およびベンダー間の競合状況について、主要サービスベンダー各社に対して行った調査や、多様なリソースから収集した情報を総合し、定性的および定量的に分析した結果をまとめたものである。また、国内ITサービス市場における主要ベンダーの2019年12月期および2020年3月期の国内ITサービス売上額を、IDCの定義に基づいて、3つのサービスセグメント別／6つの産業分野別に推定している。さらには、各ベンダーの事業動向／ビジネス動向をプロフィールとして掲載している。
2019年12月期の国内ITサービス市場では、IDC定義に基づく国内ITサービス売上額が上位の主要ベンダー10社のうち9社がプラス成長を遂げ、IBMの1社のみがマイナス成長となった。プラス成長を遂げた9社のうち8社は前年から成長率を伸ばし、さらに5社は前年比成長率が5％を超えるなど、良好な市場環境を背景として、高水準の成長率を示すベンダーが多く見られた。
2020年の同市場は、新型コロナウイルス感染症（COVID-19）の感染拡大の影響を受け、一転して厳しい環境に置かれているが、COVID-19を契機とする社会環境の変化は、企業のDXやビジネスモデル変革への取り組みを促進すると考えられる。こうした中、「ITサービスベンダーは、自社の働き方改革とDXを推進し、従業員エクスペリエンスの向上に寄与する人事制度改革を進めるべきである」とIDC ...
This IDC Market Perspective discusses professional services for containers. As enterprises look to adopt container solutions, they will turn to professional services delivered by either the manufacturer or a third-party services firm to ...
本調査レポートは、国内データセンターサービス市場のプレイヤー主要21社のビジネス動向（2020年8月時点）を分析したものである。
「COVID-19の影響によって、一部の市場セグメントでは2020年の成長率がマイナスになるものの、多くのDCサービス事業者は中長期的にはビジネス拡大を続けるであろう」と、IDC Japan ITサービスのリサーチマネージャーである伊藤 未明は分析している。
This IDC Market Perspective provides an overview and analysis of datacenter mergers and acquisitions (M&A) disclosed from July 2019 through June 2020. In this document, we have analyzed hosting and colocation service provider acquisitions ...
This IDC Vendor Profile examines Carbon60, a private company that provides managed and professional services to help organizations move to a cloud-based environment. Carbon60 is one of the several vendors that is entering the Canadian infrastructure ...
This IDC Market Note highlights some of the steps telecommunications companies have taken to connect people at risk of digital isolation during the COVID-19 pandemic lockdowns. It examines major initiatives implemented in Europe in Q2 2020.
...This IDC Vendor Profile provides a detailed overview of Green Datacenter AG, a leading Swiss datacenter and IT infrastructure service provider. Particular relevance will be given toward the theme of sustainability and datacenter efficiency, ...
This IDC Market Perspective summarizes highlights from the Orange Business Services Analyst Days that took place on July 8 and 9, 2020. It gives IDC's views on connectivity, unified communications, smart mobility, IT and system integration, ...
This IDC Market Perspective discusses how automation and insight drive evolution in optimization and managed support services.
"Advanced analytics, deep IT knowledge, and business intelligence coupled with consultative engagements ...
This IDC Market Note includes news that occurred in August 2020 about imaging, printing, and document solutions vendors.
This IDC Market Perspective assesses COVID-19's impact on IT employment and the IT skills gap.
"Despite COVID-19, we will continue to see a lack of critical IT over the next several years. If anything, the pandemic has brought into ...
This IDC Market Note highlights WNS' announcement of EXPIRIUS on August 5, 2020, a new digitally enabled customer experience service offering.
This IDC Market Perspective presents an overview of the datacenter and cloud markets of West Africa. It examines trends in key markets, looks at drivers and challenges, and concludes with recommendations for datacenter and cloud providers ...
本調査レポートでは、新型コロナウイルス感染症（COVID-19）収束後にオフィスにおける働き方および家庭で起きる変化を踏まえて、オフィス／ホームプリント市場への影響について詳細に分析している。その上で、今後国内オフィス／ホームプリント市場におけるページボリューム（PV：プリント量）がどのように変化するのかを3つの予測シナリオに基づいて予測する。なお、本調査レポートで用いる市場予測では2020年5月末時点におけるCOVID-19の影響および見通しを考慮している。
IDC ...
This IDC Market Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for 2015–2019.
"Opportunities to win managed cloud services deals are much more challenging as ...
This IDC Market Note covers Wipro's announcement of its FY20 financial results in April 15, 2020. The company's worldwide IT services revenue grew 3.9% YoY to $8.3 billion, while European revenues declined 1.3% (in constant currency). This ...
This IDC Market Perspective describes the key takeaways by IDC analysts who participated in HCL's virtual 2020 Analyst and Advisor Day Accelerate on May 19 and 20, 2020.
"In its first virtually delivered analyst and advisor day, HCL ...
The IDC Market Perspective discusses network analytics. Network analytics represents the next big step in the evolution of network management systems and services. Not only is the technology evolving here, but so too are the solution providers. ...
This IDC Vendor Profile examines initiatives and programs led by Amazon Web Services (AWS) to support organizations that are interested in furthering the achievement of social good and social justice. Examples of social good and social justice ...
This IDC Market Note covers HCL's 2020 Analyst and Advisory Day, which was held virtually on May 19 and 20, 2020. During the event, key executives and clients discussed the company's strategy, portfolio, investments, and innovations.
This IDC Market Note looks at how Konica Minolta is expanding its Workplace Hub service portfolio to meet the evolving requirements of the vast and varied SMB market segment and of its Workplace Hub partners.
This IDC Market Note discusses observations from Skillsoft on the uptake of its learning offer amid COVID-19 lockdowns across the world.
This IDC Vendor Profile examines EdgeMicro, an edge colocation service provider. Edge computing is driving demand for small datacenters that are physically close to end users and other sources of data generation.
This IDC Market Perspective provides a snapshot of the types of services and capabilities that managed service providers (SPs) and outsourcers are deploying in response to COVID-19 to support enterprises as they look to navigate a very difficult ...
This IDC Market Perspective provides a view of the services opportunities related to application modernisation in the Australia and New Zealand (ANZ) market. The report highlights the reasons for ANZ organisations adopting application modernisation ...
This Market Note provides a quick overview of key announcements and IDC's opinions thereon from TCS' 2020 Asia/Pacific (APAC) Analyst Forum, titled "Purpose-Driven, Resilient, Adaptable: Lead in the Post-COVID World with Business 4.0," held ...
This IDC Market Perspective discusses oil and gas technology and services outsourcing.
Most oil and gas companies have long had an overweight opex profile that developed in the supercycle of the 2000s and 2010s. Management teams have ...
This IDC Market Note looks at Ricoh's newly launched Business Booster program. It explores why the combination of global market disruption and precarious economic conditions mean that now more than ever, print manufacturers and their partners ...
This IDC Market Note includes industrial and production printer news that occurred in June 2020.
HCL Technologies held its Asia/Pacific Analyst and Advisory day on May 20th in a fully digital format. The keynote for "Accelerate 2020" was delivered by President and CEO, HCL Technologies, C Vijayakumar (or CVK as he is more commonly referred ...
This IDC Market Note includes news that occurred in June 2020 about imaging, printing, and document solutions vendors.
This IDC Market Perspective examines the print opportunities and challenges presented by COVID-19. Printed pages in the office are subsiding in favor of digital communication, and luxury, publishing, and graphics print jobs are either drying ...
This market perspective aims to provide a summary of the most important digital government trends in in Latin America, using an analysis of primary and secondary information sources.
This analysis includes definitions and a description ...
This IDC Market Note includes management commentary, analyst opinion, and customer references from Infosys Asia/Pacific with particular reference to its second-largest country market today, Australia.
This IDC Market Perspective provides insight into the technology and adoption trends for data or process historians and other time series–optimized databases in industrial verticals. Operational process data has long been the cornerstone ...
This IDC Market Note includes news that occurred in May 2020 about imaging, printing, and document solutions vendors.
This IDC Market Note offers an overview of workplace solutions that can support companies to safely return to the office once COVID-19 lockdowns and related restrictions are lifted.
This IDC Market Note provides an update to production print shipment activity in 1Q20 for the U.S. region.
"COVID-19 had a negative impact on print volumes and thus led to the cancellation or delay of new hardware investments. Two ...
This IDC Market Perspective provides insights into the importance of diversity and inclusion (D&I) for companies. In the context of social unrest and protests against racial injustice across the United States, many companies are reassessing ...
This IDC Market Perspective develops a comprehensive framework that explains in detail the terms used in the IT services pricing lexicon.
"The goal of this document is to develop a comprehensive framework that explains in detail the ...
This IDC Market Note provides key takeaways from IDC analysts that participated in the PwC EMEA Virtual Analyst Days, held on May 7 and 19, 2020.
This IDC Market Perspective provides analysis of some of the drivers for both managed and professional security services. As the demand for these services grows, so does the need for these providers to have end-to-end solutions to provide ...
This IDC Market Perspective introduces the IDC European Vertical Strategy and Execution (VSX) Matrix, a reference tool for IT vendors to assess their overall vertical positioning and to identify actions that should be adopted to keep or ...
This IDC Market Note includes industrial and production printer news that occurred in May 2020.
Telco edge built with open source software and application programming interfaces (APIs), based on the published European Telecommunications Standards Institute (ETSI) framework, will enable enterprise/operational technology (OT)/Internet ...
This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing managed services deals in 2019 as well as trending analysis of these deals for the 2017–2019 period.
"IDC believes the convergence of critical ...
This IDC Market Perspective explores how services providers continuously innovate to stay relevant to customers and succeed in the market. It is part of a series of documents about services provider transformation in the digital era. This ...
This IDC Market Note provides the specifics surrounding a cybersecurity Incident Response offer by NTT. In response to increasing nefarious activities against hospitals battling the COVID-19 pandemic, NTT has developed a cybersecurity Incident ...
During the period of February–May 2020, IDC analysts got the opportunity to interact with multiple global IT service providers and enterprise customers in Asia Pacific, on how they are responding to COVID-19 disruptions. This Market Note ...
This IDC Market Note provides an update on U.S. consumer and office print activity in 1Q20.
"While the first two months were business as usual, March saw a huge impact on equipment buying, with the COVID-19 pandemic forcing offices ...
本調査レポートは、国内BPOサービス市場における主要事業者のビジネス動向をまとめたものである。人手不足や業務効率化のために企業のBPOサービスに対するニーズは高まっている。BPOサービスベンダーにとっては有利な市場環境となっており、自社サービスの採算性の強化や、高付加価値サービスの提供といった取り組みが進められている。一方で、AIやRPAなどテクノロジーを企業の業務に適用させることの困難さなど、BPOサービスベンダーが対応しなくてはならない課題も目立っている。「国内BPOサービス事業者は、テクノロジーを活用し品質や納期の面で、これまでとは異なるオファリングとして企業に提案し、人月基準で算出する従来型の価格体系を改め、自社のサービスモデルを変えていかなくてはならない」と、IDC ...
The Market Note highlights AWS' approach to the Indian public sector, with a view on how AWS is aligning itself to the stated public sector priorities and a focus on citizen enablement.
This IDC Market Note describes and analyzes the implications of DXC's new strategy for the Nordic market.
This IDC Market Perspective discusses how human capital management solutions, coupled with learning management systems and elearning, can help organizations globally to bridge the gap in their skills pools and deviate from an administrative ...
This IDC Market Note looks at the impact of the COVID-19 crisis on the current and future demand for skills.
低成長が続くことが予測される国内ITサービス市場において、サービスベンダーの収益性重視の姿勢が強まっており、売上原価や販売管理費のコストコントロールの強化、低収益事業の抜本的な構造改革などが進められている。「サービスベンダーは、市場価値の高い専門人材を処遇する仕組みを整備し、人月単価の高い付加価値サービスを強化することで、DXビジネスを成長機会として取り込み、収益性の向上を図るべきである」とIDC Japan ITサービスのリサーチマネージャーである木村 聡宏は述べている。
...This IDC Vendor Profile explores and assesses the DX of Ricoh, a leading hardcopy peripheral and industry printing vendor. It also describes the current situation in the hardcopy peripheral, print supplies, and print service markets while ...
本調査レポートは国内ビジネスコンサルティング（BC）市場における事業者のビジネス動向について定性的に分析した結果をまとめたものである。また、同市場における主要事業者のビジネス動向や成長戦略をプロフィールとして掲載している。国内BC市場は、景気変動の影響を受けやすい市場であり、新型コロナウイルス感染症（COVID-19）によるマイナス影響は短期的には非常に強くなるとIDCではみている。一方で、国内企業のデジタルトランスフォーメーション（DX）を支援するプロフェッショナルサービスの中核としてのビジネスコンサルティングの重要性と、これに対する企業からの需要自体は「構造的」なものであり、より中長期的観点では継続／拡大する可能性が高い。
「ビジネスコンサルティング事業者は、COVID-19がもたらす短期的影響を考慮しつつも、ソフトウェアアセットを活用した生産性の向上や、企業の組織／文化といったソフト面の変革支援能力の強化、複数企業／ステークホルダー向けの価値提供の仕組み構築など、中長期での成長に向けた投資やリソース強化を継続することが重要になる」とIDC ...
This IDC Market Note includes production and industrial printer news that occurred in April 2020.
This IDC Market Perspective provides an overview of the EMEA oil and gas industry in 1Q20, covering M&As, agreements, reorganizations, and major business developments; upstream, midstream, and downstream deals; global LNG contracts; ...
This IDC Market Note discusses Verizon's 1Q20 results, released April 24, 2020. Given the social and economic impact of the COVID-19 pandemic, Verizon experienced a strong financial quarter. Like most other communications service providers, ...
This IDC Market Perspective discusses the impact of COVID-19 on the worldwide telecommunications networks. Telecommunications networks have passed the test of one most significant global crisis in memory. While the network performance may ...
This IDC Market Perspective focuses on the challenges in rapid mobilization caused mainly by skills shortages. With examples from successful practices among services companies, we discuss how to deal with challenges and suggest key actions ...
This IDC Market Perspective tracks how collaborative industry clouds (ICs) are responding and generating efficiencies in the COVID-19 crisis. Organizations are building ICs that directly aid in combating the crisis, while existing industry ...
The IDC Market Note briefly looks at CSL as a major local ICT service provider in Thailand with key capabilities of datacenter services, moving toward the digital economy and transforming itself to strategically serve enterprise customers' ...
This IDC Market Perspective takes a look at the impact of New Zealand's response to the COVID-19 crisis and the possible outcomes for the ICT market over the next year and beyond. While there is still a lot of uncertainty, indications of ...
This IDC Market Perspective provides an overview of the utilities industry in 1Q20, covering M&As, agreements, reorganizations, and major business developments; new financing deals; major traditional infrastructure projects; major renewables ...
This IDC Market Perspective looks at how service providers need to transform themselves to become agile organizations to thrive in the digital era. Agile needs to be implemented at all levels in the organization, from top-level strategy ...
This IDC Market Perspective outlines major assumptions on how the situation will unfold for the server and storage markets and what long-term changes we expect will be triggered by the COVID-19 outbreak.
The first quarter of 2020 shocked ...
This IDC Market Perspective discusses the current COVID-19 pandemic and its effects on software and IT services vendors in India. During this time of economic uncertainty, IT vendors need to align their strategies to be more customer service–driven ...
This IDC Market Perspective looks at how the ongoing COVID-19 pandemic will influence the market for print and document services. This analysis looks specifically at the potential impact within various market segments, including managed ...
This IDC Market Perspective provides an overview of Ricoh's managed print-as-a-service (MPaaS) offering. Based on a cloud-first architecture, MPaaS provides customers with a standardized services model for a fully integrated range of services, ...