IDC Research Types
Analyst
Analyst Profile
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Team Profile
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Briefs
Flash
Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.
Forecast Update
Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.
IDC Insight
Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.
Update
Provides brief overview coverage of what is happening in a market.
Vendor Profiles
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
Daily Graphics
Daily Graphic
Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.
Event Proceedings
Event Proceeding
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Events
Conference
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Web Conference
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
IDC DecisionScapes
IDC FutureScape
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
IDC MarketScape
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
IDC MaturityScape
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
IDC PeerScape
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
IDC PlanScape
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
IDC TechScape
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
IDC Links
IDC Link
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Events
- Response to news
Insights-only Research
Best Practices
Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.
Business Strategy
Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.
Methods and Practices
Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.
Perspective
Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.
Vendor Assessment
Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.
Pivot Tables
Pivot Table
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Predictions
Top 10 Predictions
Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.
Presentations
IDC Presentation
Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.
IDC Survey
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Insights Presentation
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Press Releases
Press Release
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Product Information
Fact Sheet
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Studies
Competitive Analysis
Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Market Analysis
Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.
Market Forecast
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Market Share
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Special Study
Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.
Survey
Provides a study and interpretation of the results of a demand- or supply-side survey.
Taxonomy
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Technology Assessment
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
Vendor Needs and Strategies
Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.
The IDC study provides a visual representation of the process of technology adoption, dividing technologies into three major categories based on their impact on the organization and assessing technology relative adoption levels within their ...
This Market Perspective outlines five of the key trends IDC believes will drive the enterprise networking market in 2021 and beyond.
"2021 will be a dynamic year in the enterprise networking market," says Brandon Butler, senior research ...
This IDC Market Perspective features the branch of one, an emerging new architecture that has been precipitated by the impacts stemming from the COVID-19 pandemic.
"While enterprises may have rushed into decisions of how to rapidly ...
This IDC study represents a vendor assessment of service providers offering unified communications as a service (UCaaS) for enterprise using the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics ...
This IDC study represents a vendor assessment of service providers offering unified communications as a service (UCaaS) for SMBs using the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that ...
Cisco closed out the calendar year 2020 fourth quarter – its second fiscal year 2021 quarter – with flat revenue growth which included weakness in its core infrastructure platforms given the tough pre-COVID-19 year-over-year (YoY) comparisons. ...
This IDC study provides an analysis of the Japan unified communications and collaboration workspace market share based on vendor revenue performance in 2019. IDC classifies the market into four major solution segments — the IP telephony ...
This IDC Survey Spotlight summarizes the top drivers of hybrid UC&C deployments across industries. This document contains data from IDC's 2020 U.S. Enterprise Communications Survey. This IDC Survey Spotlight reveals commonalities ...
This IDC Market Perspective provides insight into five key trends that will impact the worldwide unified communications and collaboration (UC&C) market in 2021 and beyond.
"The importance of UC&C solutions, supported on robust ...
This IDC Survey provides a summary of results from IDC's SMB Telecom Emerging Services Survey, an online survey of United States–based small and medium-sized businesses fielded in August 2020. This portion of the survey explores ...
This IDC Market Forecast discusses the European fixed business voice services market for 2019 to 2024. It examines the transition from TDM to IP voice services and from on-premises voice platforms to hosted services. IDC data products, such ...
This IDC Web Conference highlights the key findings of a survey of U.S. enterprises. With 2020 in the rearview mirror, enterprises are eagerly looking ahead to 2021. Networking changed dramatically during the COVID-19 pandemic, but what ...
This IDC Market Forecast assesses the European enterprise video communications market for 2019-2024 and provides insight into the dynamics impacting this market in the forecast period.
"The European enterprise videoconferencing market ...
This IDC Survey examines the adoption of unified communication and collaboration (UC&C) solutions in Canada. It covers the features that are being used/planned to be used by organizations as well as the impact of COVID-19 on these features. ...
This IDC Survey Spotlight presents key use cases for video assets from IDC's November 2020 Digital Experience and Video Platforms Survey. The analysis also highlights how the COVID-19 pandemic shifted the use of video from ...
This IDC Survey Spotlight analyzes results from IDC's Enterprise Networking: Emergence of The New Normal Survey conducted during the November-December 2020 time period. IDC surveyed 250 respondent organizations targeting enterprise ...
This IDC Market Forecast analyzes the European unified communications as a service market over the 2019–2024 forecast period.
"Cloud-based communication enables businesses to adapt their work environments to their distributed workforce, ...
This IDC Perspective looks at the key trends and vendors in Europe driving workplace transformation and the Future of Work through UC&C tools. Collaboration that facilitates Future of Work best practices is no longer linked to the use ...
This IDC Perspective provides a view into how manufacturers have adapted to the challenges imposed by COVID-19, the investments still needed, and why the industry needs to embrace the future of work to succeed in the short term and long ...
This IDC study presents the telecommunications services industry in Turkey in 2019 and forecasts expenditure on telecommunications services through 2024. It contains details about market size and distribution by technology category and vertical ...
The IDC Market Forecast examines the collaborative applications market. It outlines major market trends and provides recommendations for market players.
"Collaborative applications will play a crucial role in the future as enterprises ...
This IDC Market Perspective summarizes three major battlegrounds that have emerged in the increasingly competitive market among UCaaS providers with Direct Routing for Microsoft Teams solutions. IDC provides recommendations for each category ...
This IDC study provides a systematic assessment of technologies related to unified communications and collaboration in 2020. The IDC TechScape is an evaluation based on a comprehensive framework and a set of parameters that assess the factors ...
This IDC Survey provides a high-level summary of hosted VoIP/UCaaS solution adoption and buying criteria. It includes data from IDC's 2020 U.S. Enterprise Communications Services Survey.
This IDC Survey provides a high-level summary of unified communications and collaboration (UC&C) solution buying intentions and decision drivers. It includes data from IDC's 2020 U.S. Enterprise Communications Services Survey.
...This IDC Market Share looks at the European unified communications and collaboration market
"UC&C technology will play a crucial role in the future as enterprise focus on digital transformation, with workplace transformation being ...
This IDC study presents our taxonomy for the enterprise network infrastructure market as covered in the quarterly Worldwide Network Infrastructure QView and the Worldwide UC&C QView. It provides the definitions of Ethernet switch, router, ...
Cisco held the WebexOne event, its collaboration event, on December 8 and 9, 2020. Cisco's goal for Webex is to create a platform that provides 10x better experiences than in-person interactions. The event was held virtually, with Cisco ...
This IDC Perspective examines the value of Direct Routing to a business' unified communications and collaboration (UC&C) goals, helping IT buyers incorporate Direct Routing for Teams into their buying decision. Direct Routing for Teams ...
On December 2, 2020, RingCentral Inc. and Vodafone Business announced that they formed a strategic partnership to jointly create a co-branded unified communications-as-a-service (UCaaS) solution. Vodafone Business will sell the solution ...
The IDC Market Forecast study examines the European UC&C market, with breakdowns for the various technologies and services that constitute this market, namely UC applications and IP telephony equipment, videoconferencing and telepresence ...
The IDC Market Presentation covers the primary SaaS vendors across human capital management, financial applications, customer relationship management, team collaborative applications, and conferencing applications in Canada.
It provides ...
This IDC Tech Buyer Presentation provides an overview of worldwide telecommunications service provider industry for the half year ending June 2020. It also showcases the recent trends in various areas such as revenue, revenue by products, ...
This IDC Perspective provides a current view of, and IT buyer recommendations and executive snapshot for, deploying SD-WAN architecture in support of a UC&C workload, as vendors continue to build stronger integrations between their SD-WAN ...
This IDC Survey focuses on adoption, spending, and vendor preferences across a broad range of communication services and technologies in Canadian enterprises and includes new questions on the impact of the COVID-19 pandemic. This document ...
The IDC Market Glance provides the highest-level view of the healthcare IT landscape for 4Q20. The major categories and vendors identified in the document include infrastructure, core transaction, clinical and financial risk management, ...
This IDC Market Forecast assesses the European managed UC&C services market for 2020-2024. The document covers main market trends and provides actionable advice for CSPs.
"Fueled by the COVID-19 pandemic, demand for cloud-enabled ...
This IDC Survey includes data from IDC's 2020 U.S. Enterprise Communications Survey.
IDC surveyed approximately 600 United States–based decision makers responsible for network/strategy and operations for their organization's ...
Slido (Sli.do s.r.o), which makes an application used during real or virtual meetings to drive real-time engagement, today announced the intent to be purchased by Cisco (Nasdaq: CSCO). Cisco, which continues to battle Zoom, Microsoft, and ...
This IDC Market Glance provides insights into India's telecommunications ecosystem. To ensure increased collaboration and tighter margin focus as operators battle regulatory complexities, communications SPs must rely on operations providing ...
This IDC Market Perspective provides Fuze's strategic and product information and an IDC perspective on the progress the company has made in the global UC&C market through 3Q20, as well as its focus moving forward.
"Fuze is a viable ...
This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This ...
This IDC Market Presentation looks at the unified communications and collaboration (UC&C) market for Europe post-COVID-19 pandemic. It shows the steps organizations must take as they move toward the next normal and how UC&C is needed ...
This IDC Survey Spotlight highlights the changes required for contact center solutions going forward and how new key performance indicators (KPIs) and metrics on customer experience (CX) can help drive those changes. The findings are based ...
This IDC Vendor Profile examines Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation (SEC). One focus for Sharp, among others including multifunction printers and laptop PCs, is on provisioning displays ...
This IDC Survey provides key analysis and findings from IDC's 2020 U.S. Enterprise Communications Survey related to the uptake of SD-WAN services by U.S. enterprises.
On November 12, Cisco announced its fiscal year 2021 first-quarter earnings, which align to the calendar year third quarter of 2020. The company reported revenue of $11.9 billion, a decline of 9% year over year (y/y), and net income of $2.2 ...
On November 5, IBM announced a broad range of partners for its recently launched IBM Cloud for Telecommunications. IBM's goal is to differentiate its unified architecture by facilitating an open platform with broad industry support to enable ...