Published Research Results: Communications Service Provider Operations and Monetization
IDC Research Types
Provides complete background information on an IDC analyst. Each profile provides a biography, a notable quotation, a frequently asked question relevant to the particular analyst's focus, and a list of research authored by that analyst.
Lists the analyst members of a topical team. Outlines general areas of coverage and any specialties.
Provides rapid IDC insight and analysis about a significant industry event or conference, merger or acquisition, product announcement, or other fast-breaking news affecting the IT market.
Provides a short, quick look at an updated forecast and the changed assumptions behind the update. It updates a market forecast published in the same calendar year, identifies changed and key forecast assumptions, and highlights actions for participants to consider in light of the changes.
Provides coverage and analysis of an industry event, new product or service, or a company announcement or development.
Provides brief overview coverage of what is happening in a market.
Provides a concise, hard-hitting profile of an emerging vendor. A profile will highlight new players and technologies and the potential paradigm shifts or disruptions a vendor represents.
Illustrates IDC's keen analysis of major market trends in downloadable PowerPoints. Available as a free download the day it appears, an IDC Daily Graphic provides valuable material for speeches and strategic planning.
Provides published slides, audio, and other materials from IDC and Insights Web conferences, briefings, forums, or other events.
Delivers dependable, relevant, and high-impact data and insight to help organizations make sound business and technology decisions. eBusiness executives, IT professionals, IT suppliers, and services suppliers benefit from the strategic insight and networking opportunities IDC conferences offer. Generally, all presentation slides are available online, and for most conferences, streaming audio of key discussions is available as well.
Focuses on significant trends and paradigm shifts. Each Web conference will provide attendees with leading-edge market information that will enable them to make smart business decisions. For those unable to attend in person or those wishing to review the content presented, these synchronized multimedia presentations are available online.
Serves as a framework for IT/tech professionals' IT strategy and planning for the next one to three years. It lists IDC's top 10 worldwide technology trends for the coming one to three years in a given research area and includes related drivers, projected IT/business strategy impact, and guidance.
Helps IT/tech professionals develop a short list of suitable suppliers when selecting a vendor. Provides an unbiased assessment of tech suppliers in terms of offerings, strategy, capabilities, and other important factors in a given technology area.
Describes five stages of "maturity" or capability for a particular technology area, helps IT/tech professionals understand where their organizations fit within those stages, and provides guidance on key components for planning successful improvements to a tech initiative.
IDC MaturityScape Benchmark
Helps IT/tech professionals to benchmark their maturity against peers, develop a business case for a tech initiative, and build consensus about where critical IT investments should be made. Presents quantitative research results that show the market distribution for a given tech initiative across the five stages of maturity presented in the related IDC MaturityScape. Shows the results and components of particularly successful initiatives.
Gives IT/tech professionals insight into best practices (and practices to avoid) by providing specific use case examples implemented by peers. Identifies practices that have the most impact on the success of a tech or business initiative, and provides actionable guidance for each practice.
Helps IT/tech professionals to justify and plan a business and/or technology investment or opportunity by exploring why, what, who, and how (these are also the main section headings). Presents key players, critical success factors, risks, and actions to consider for a designated technology and/or business management area.
Helps IT/tech professionals with developing IT strategic plans and evaluating emerging technologies in terms of their risk to the business. Shows the adoption curve and risk levels over time for a specific emerging technology. Sorts technologies into three "adoption model" categories (transformational, incremental, opportunistic) to help tech leaders determine the potential impact for their organization.
Provides timely context and insight around important market trends and events in a short opinion piece. IDC Links provide IDC's point of view on:
- Financial announcements
- Product announcements
- Mergers and acquisitions or divestitures
- Response to news
Correlates the use of specific practices and superior performance as indicated by an analysis of the benchmarking database. Highlights any significant differences between industries. Conclusions provide a set of process priorities for improving a business case and advice on how to overcome change management issues.
Helps buyers to assess their business strategies and/or associated business processes, especially as they relate to the use of technology.
Methods and Practices
Provides a step-by-step description of a method or methods that can be applied. As appropriate, the report may compare the benefits and drawbacks of several methods.
Presents an article written by an Insights analyst on a topic of special interest to a target audience. This information has generally already appeared in an industry publication and is repackaged for display on the Insights Web site.
Helps buyers select the right IT supplier. The report helps buyers understand the various providers of a technology by providing analysis on market landscape, vendor profiles, vendor market share, and vendor assessments.
Presents an interactive spreadsheet tool for analyzing trends and activities in a specific market segment. These tables are available only through an annual subscription service.
Top 10 Predictions
Provides bold, well-conceived market predictions grounded in solid methodologies, primary research, and analyst experience. Lays out a clear road map to understanding major market opportunities and trends.
Provides the latest, select CIS forecast data, primary research survey findings, and critical IDC analyst opinion in a succinct, easy-to-digest PowerPoint format.
Presents a hypothesis about what is happening in the market backed by the results of a demand-side or supply-side survey. The focus is on interpreting and analyzing the survey results and providing a strong point of view along with actionable advice.
IDC Survey Spotlight
Answers a timely question and provides a strong opinion backed by IDC survey data. This is a quick nugget of information that is presented in two concise PowerPoint slides.
Provides an easy-to-use format to post on the Web presentations that were previously delivered at public forums (such as conferences and events) or for internal client meetings and client presentations. It may not come as part of a consulting/custom engagement.
Market Analysis Perspective
Delivers a concise current state view of a market and insight into the impact of future trends. Business executives, product managers, and MI/AR professionals can use this information when looking to understand buyers' perspectives and market impacts.
Announces significant corporate news, such as key hirings or promotions, performance milestones, event highlights, or speaking engagements.
Describes a research product. Usually details the major areas of coverage and deliverables, and outlines key questions and competitive market conditions that the research will address. Includes links to all published research for a research product.
Provides a detailed accounting and review of a vendor's programs, processes, products, service, satisfaction, and/or strategy in a target market. This knowledge helps clients reduce their risk of losing market share or enhance their position over the competition.
Customer Needs and Strategies
Focuses on the important decisions that business and IT professionals make every day.
Industry Developments and Models
Provides a detailed assessment of a specific target market's expansion pattern. This analysis helps clients develop and deploy the right mix of value-add products, programs, or services to support their sales and/or partnering efforts.
Provides an in-depth examination of the dynamics and future of a single market or a group of related markets. The Market Analysis is where we will typically present our forecasts and assumptions, using a key forecast assumptions table.
Provides the future of a single market or a group of related markets. It presents a new or updated market forecast, including key drivers and assumptions used in the forecast.
Provides data on market size, regional allocations, and platform splits as well as a summary of vendor shares for the most recently completed period (year, quarter).
Provides a onetime study produced by a research group that is not published as a deliverable under a subscription service.
Provides a study and interpretation of the results of a demand- or supply-side survey.
Highlights and emphasizes how IDC tracks the market while also making it easier for customers to find and identify IDC Taxonomy documents.
Provides an analysis of the intricacies of an emerging or established technology or the technologies contained within a specific product.
Vendor Needs and Strategies
Provides an in-depth analysis of a company, a small group of companies, a division of a company focused on a particular market, or a best practice that the company exemplifies.
This IDC Market Glance provides a glance at the current makeup of vendors offering monetization products and services, which are logically between CRM/ecommerce and ERP/accounting applications.
On February 28, 2019, Dell Technologies and disclosed its FY 4Q19 and FY19 financial results. This was its first quarterly earnings call since reentering the public markets in late December. Dell Technologies maintains two primary business ...
Cisco Acquires Singularity to Reinforce Crosswork Network Automation Portfolio; Provide an Edge in Network Operations and Security Automation Use Cases
Cisco's Singularity Networks Inc. acquisition further strengthens the company's Crosswork Network Automation portfolio especially in network operations and security automation use cases. Security use cases such as advanced threat detection ...
Citrix 4Q18 Fiscal and Year-End Results Show Continued Increase in SaaS and Subscription Revenues
In reviewing the results for FY 4Q18 compared with FY 4Q17:
- Subscription revenue increased 45%.
- Product and license decreased 11%.
- Support and services increased 2%.
- Net revenue increased in the EMEA region ...
Ericsson Redefines Its BSS Strategy – No Plans to Exit Communications Service Provider Business Management and Billing Market
On January 10, 2019, Ericsson announced that it was reshaping its business support system (BSS) strategy for the communications service provider (SP) global marketplace. To facilitate this change, Ericsson will write off approximately $687 ...
Open Networking Foundation's Connect Conference Shows Significant Advances in Open Source Network Functions
The purpose of the Open Networking Foundation (ONF) is to redefine the communications service provider (SP) network infrastructure and business models. The organization held its first annual conference, ONF Connect 2018, December 3-6, 2018, ...
Nokia's Future X Architecture Is Now a Business Reality for Network Carriers as well as Enterprises
This IDC Market Note assesses Nokia's Future X vision and delivery approach for enabling communications service providers (comm. SPs) and enterprises in select industries to harness the full load of 5G capabilities — low latency, high-throughput ...
Amdocs Repositions for 5G, IoT, and Virtual Networks Convergence — Unified Operations, Monetization, and Business Management Cloud-Native Solution Delivery
This IDC Market Note assesses Amdocs' market positioning as a business solution provider rather than just as a software systems supplier. The amdocsONE methodology emphasizes modern IT development and delivery methods including microservices ...
In its FY 1Q19 results released Wednesday, November 14, Cisco reported solid revenue growth and healthy net profit for the third quarter in a row. Overall revenue rose 8% year over year (YoY) to $13.1 billion, up 6% sequentially from the ...
Nokia GAF 2018 Recap: Maintaining Leadership in Carrier Networks While Enhancing Appeal for Enterprises
Nokia's 2018 Global Analyst Forum (GAF) demonstrated execution of its strategy to drive its position as an end-to-end carrier network infrastructure vendor while addressing secular market trends such as 5G. In addition to pursuing 5G leadership, ...
On October 23, Juniper announced third-quarter net revenue of $1.18 billion, down 6% y/y and a sequential decline of 2%. Its GAAP operating margin was 13.6%, a decrease from 18.4% in the third quarter of 2017 and a moderate increase from ...
Telarix and Starhome Mach Merge to Deliver Communications SPs Wholesale Revenue Management and Fraud Prevention for Roaming, 5G, and IoT
In January 2016, Vista Equity Partners acquired Telarix, an interconnect business optimization solution supplier for the communications service provider (communications SP) industry. Vista Equity Partners announced on October 2 that it was ...
Tata Communications Acquires Full Ownership of Mobility/IoT Operations and Monetization Platform Provider Teleena
Tata Communications is a global network connectivity provider with a lot riding on its ability to differentiate within the global communications service provider (SP) market. A key part of the company's enterprise and business customer strategy ...
Netcracker Takes Its Virtual Services IT/Network Stack to the Cloud to Enable Comms SPs to Offer Enterprise Digital Services Faster
Beyond delivering a network connection to consumers, communications service providers (comms SPs) know they need to evolve to a cloud model to better serve their B2B customers. The problem they face is the time it takes them today to get ...
Market Analysis Perspective: Worldwide Communications Service Provider Operations and Monetization, 2018
This IDC Market Analysis Perspective provides insight into the worldwide communications service provider operations and monetization market (aka OSS BSS). This document summarizes the key functional areas that presently define a communications ...
New services involving 5G-based network slicing will initially involve a hybrid environment consisting of virtual network functions (VNFs) deployed side-by-side with physical network nodes. Real-time monitoring of service-level parameters ...
On August 23, 2018, VMware disclosed its 2Q19 financial results. VMware continues to execute well as a member of the Dell Technologies family benefiting from Dell's sales reach into the midmarket and large enterprises. The company reported ...
Cisco FY 4Q18: Business and Portfolio Transformation Starting to Bear Fruit, Signaling Continued Strength Going Forward
Cisco continued its recent trend of announcing strong quarterly earnings on Wednesday, August 15, when the company reported that its fiscal year (FY) fourth quarter 2018 (4Q18) revenue rose on a year-over-year (YoY) basis for the third consecutive ...
VMware, in an internal product portfolio realignment within the Dell EMC family, has added a competitive service assurance business suite to its communications service provider (SP)–focused vCloud NFV portfolio. Considering the impending ...
This IDC Market Glance provides an overview of the current enterprise infrastructure landscape, describes the structure and segments of the market, and illustrates the vendors participating in each segment.
On May 31, 2018, VMware disclosed its 1Q19 (February 3, 2018, through May 4, 2018) financial results. VMware is executing well as it enters its second full fiscal year as part of the Dell Technologies family. The company reported revenue ...
Cisco FY 3Q18: Revenue Growth Across Infrastructure, Applications, and Security; Continued Transition to Software and Subscriptions
For a second quarter in a row, Cisco recorded a solid quarter of revenue growth. Not only was there growth in the company's FY 3Q18 but revenue increased at a higher rate of 4% compared with the 3% growth last quarter. This YoY growth indicates ...
This IDC study shows that communications SPs are driving transformation in operational platforms and practices. Communications SPs are making tough choices to optimize investments in legacy platforms while spending to support digital initiatives ...
This IDC Market Perspective reviews examples of supplier solutions that comm. SPs are implementing to improve their competitiveness and appeal to enterprise customers. Customer experience improvements are a major area of ongoing work for ...
Juniper 1Q18 Earnings: Looking Beyond Cloud Transitions, Juniper Sees Multicloud Opportunities Ahead
On May 1, 2017, Juniper Networks reported first-quarter earnings and revenue that fell within the high end of guidance and exceeded Wall Street’s consensus expectations. The company also provided an outlook for the second quarter that suggested ...