Close product information
IDC Trackers

Services Contracts Database: Worldwide

The annual subscription to IDC's Services Contracts Database: Worldwide product provides a comprehensive tool for lead generation and targeting opportunities across the region. The database is updated in real time with the most recent findings for each country. Contracts included in the database are exclusively IT services contracts that will help IDC customers perform account development; upsell/cross-sell; penetrate specific industries and accounts; benchmark to assist in proposal generation and negotiations; add analysis to sales territory development, partner tracking, and assessment; develop services or product offerings for specific expiring contracts; develop services offerings for specific industries; and influence services firms to include technology offerings (software, hardware, and telecommunications).

Markets Covered

The database provides comprehensive country coverage capturing deal activity in more than 175 countries around the world across all industry segments. Services engagements captured in the database include the following:

  • IT services contract by deal size in revenue (US$)
  • IT services contract by signing region/country
  • IT services contract by company size
  • IT services contract by industry
  • IT services contract by macromarket, engagement type, and foundation market and submarket, according to IDC's taxonomy

Subjects Analyzed

Throughout the year, this product will address the following topics:

  • Identify deals coming up for renewal
  • Target customers that have outsourced and are likely to outsource other parts of their business
  • Understand key vendors in target accounts
  • Spot deal trends and directions
  • Track vendor performance and understand risk factors associated with renewals
  • Increase own coverage of deal activity
  • Generate leads for outsourcing advisory work


New deals are published in real time. This online database product offers insight into the latest IT services contracts signed and IT services contracts that are coming up for expiration.

  • Web-based database

Key Questions Answered

Our research addresses the following issues that are critical to your success:

  1. What were the new IT services contracts signed worldwide during the past year?
  2. What IT services contracts are about to expire and will probably not renew with the current providers worldwide?
  3. What are the IT services projects that will expand in the next 24 months, and in which countries will they expand?
  4. Which vendors are most successful at penetrating any given country, industry, or service area?

Companies Analyzed

IDC's Services Contracts Database: Worldwide product delivers, via the internet, unlimited access to compare and analyze specific services engagements. This product reviews the strategies, market positioning, and future direction of several providers in the IT services market, including:

Accenture, Amdocs, Atos, Avaya, AWS, BT Group, Capgemini, CGI, Cisco Systems, Datacom, Dell EMC, Deloitte Consulting, DXC Technology, Fujitsu, Hewlett Packard Enterprise, Huawei Technologies, IBM Global Services, Infosys, KPMG, Level 3 Communications, Lockheed Martin, Microsoft, NEC, Nokia Networks, NTT DATA, Oracle, Raytheon, SAP, Stefanini IT Solutions, TCS, Tech Mahindra, Telefónica, T-Systems, Unisys, and Wipro