We are at an inflexion point in history. Uncertainty and rapid change and disruption are becoming patterns of our new reality, and the models and assumptions of the past are no longer valid to build our future. As Einstein said: "Don't use old maps to explore the new world."
While digital transformation is seen as the panacea that will bring success, this approach leaves out two fundamental core components: on the one hand, that "humans" are the engine behind any digital change; on the other, that a "purpose-driven organization" is the vision and ultimate goal of everything — a company's North Star. They're vital for business resilience and growth, and they're the anchor of a "future of work" (FoW) strategy.
Join us on May 13 from 09:30 to 14:00 to discuss the following:
Hybrid workplace
Organizational agility
Leading with empathy
Augmented workforce
Human-first and purpose-driven FoW strategy
Augmented employees and creating new business value
Leadership traits
Event Highlights
We would like to thank all the delegates and the partners who participated at this event.
A selected group of IT and business leaders came together to network and learn from IDCs analysts, inspiring speakers and dedicated advisory board members, who were at the forefront of the lively and interactive discussion.
If you missed the event or if you would like more information on any of the topics we discussed, click the button below to watch a recording or access the post-event content.
IDC Keynote: Navigating the Next Normal with a Human First and Purpose-Driven FoW Strategy
Angela Salmeron
Associate Research Director, Future of Work, IDC
10:0510:30
Diamond Keynote: Composable Solutions for the New World of Work
Savio Tovar Dias
Senior Director – Sales Engineering, Avaya
It’s no
secret that both our personal and working lives have changed.
Work-from-anywhere is loved by many, but many others long for a return to the
office. And consumers expect experiences that are as digital as they are human.
We’ve all become the ‘Everything Customer’ over the last year – we want it all
and more. And organizations now compete for our business in an emerging
Experience Economy. How do they do this? By composing experiences and solutions
that contribute to a Total Experience strategy.
10:3010:55
Platinum Keynote: A Data-Driven Employee Experience: How to Thrive With a Digital Workforce in 2021
Nicolas Leszczynski
Senior Solution Architect, Aternity
With the sudden and drastic changes companies had to deal with in
2020, IT leaders had to respond to some essential concerns from their
workforce: how are employees adapting to remote work? What is the effect of
changes across applications, connectivity, and working conditions on their
productivity? How is employee digital experience affected? Aternity’s customers
were able to monitor and react to these concerns with data from our Digital
Experience Management solution. Starting with some of these key findings from
our customers, we will look at how to leverage a fact-based employee-experience
approach to drive decisions, optimizing your employees’ digital experience,
productivity, and IT costs as the workforce gradually evolves into a hybrid
office/home model in 2021.
10:5511:15
IDC Connect ¦ One to One Meeting With Delegates (Parallel Sessions)
IDC Connect 1
10:55 - 11:15
Enabling Strong End User Experience for Hybrid Work Environments
Kevin Turner
Digital Workplace Strategy Lead, EMEA, Unisys
IDC Connect 2
10:55 - 11:15
Championing Productivity and Security within a Hybrid Workforce
Lyndon Fraser
Chrome Enterprise Specialist, Google Chrome Enterprise
Matthew Bennett
Chrome Enterprise Customer Engineer, Google Chrome Enterprise
Championing Productivity and Security within a Hybrid Workforce
• What challenges are you experiencing
on your IT transformation journey?
• How are the changing workforce
dynamics causing you to re-evaluate access management technology?
• What steps are you taking to mitigate
evolving threats and protect your users and applications?
• What percentage of your app stack is
currently on prem versus cloud? How are you maintaining this hybrid
environment?
• What other barriers are preventing you
from enabling your end users as cloud workers?
IDC Connect 3
10:55 - 11:15
Ready for the Next Generation of Work – Building the Right Foundation
Oliver Cronk
Chief IT Architect, EMEA, Tanium
IDC Connect 4
10:55 - 11:15
Managing the Digital Workforce for Success
Nicolas Leszczynski
Senior Solution Architect, Aternity
Lionel Johnstone
Regional Director Northern Europe, Aternity
IDC Connect 5
10:55 - 11:15
Reflecting on the past to Reimagine the Future of Work
Charles Barratt
Director Digital Workspace Pursuits, VMware
Steve McGovern
Digital Workspace Strategist, VMware
IDC Connect 6
10:55 - 11:15
When Work isn't a Place - Learn From 1650 Others and Their Modern Workspace Direction
Ruben Spruijt
Senior Technologist, Nutanix
IDC Connect 7
10:55 - 11:15
Where can AI Help Employees in the New Workplace?
Savio Tovar Dias
Senior Director – Sales Engineering, Avaya
IDC Connect 8
10:55 - 11:15
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
Matt Weston
Microsoft MVP and Lead Evangelist, Powell Software
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
The secret of effective teams lies in large part in the
transformation and concrete digitization of the working methods of business processes.
It is one of the essential keys that will allow them to optimize their
operation by bringing more productivity, agility and organization to make them
more efficient and collaborative.
IDC Connect 1
10:55 - 11:15
Enabling Strong End User Experience for Hybrid Work Environments
10:55 - 11:15
Enabling Strong End User Experience for Hybrid Work Environments
Kevin Turner
Digital Workplace Strategy Lead, EMEA, Unisys
IDC Connect 2
10:55 - 11:15
Championing Productivity and Security within a Hybrid Workforce
10:55 - 11:15
Championing Productivity and Security within a Hybrid Workforce
• What challenges are you experiencing
on your IT transformation journey?
• How are the changing workforce
dynamics causing you to re-evaluate access management technology?
• What steps are you taking to mitigate
evolving threats and protect your users and applications?
• What percentage of your app stack is
currently on prem versus cloud? How are you maintaining this hybrid
environment?
• What other barriers are preventing you
from enabling your end users as cloud workers?
Lyndon Fraser
Chrome Enterprise Specialist, Google Chrome Enterprise
Matthew Bennett
Chrome Enterprise Customer Engineer, Google Chrome Enterprise
IDC Connect 3
10:55 - 11:15
Ready for the Next Generation of Work – Building the Right Foundation
10:55 - 11:15
Ready for the Next Generation of Work – Building the Right Foundation
Oliver Cronk
Chief IT Architect, EMEA, Tanium
IDC Connect 4
10:55 - 11:15
Managing the Digital Workforce for Success
10:55 - 11:15
Managing the Digital Workforce for Success
Nicolas Leszczynski
Senior Solution Architect, Aternity
Lionel Johnstone
Regional Director Northern Europe, Aternity
IDC Connect 5
10:55 - 11:15
Reflecting on the past to Reimagine the Future of Work
10:55 - 11:15
Reflecting on the past to Reimagine the Future of Work
Charles Barratt
Director Digital Workspace Pursuits, VMware
Steve McGovern
Digital Workspace Strategist, VMware
IDC Connect 6
10:55 - 11:15
When Work isn't a Place - Learn From 1650 Others and Their Modern Workspace Direction
10:55 - 11:15
When Work isn't a Place - Learn From 1650 Others and Their Modern Workspace Direction
Ruben Spruijt
Senior Technologist, Nutanix
IDC Connect 7
10:55 - 11:15
Where can AI Help Employees in the New Workplace?
10:55 - 11:15
Where can AI Help Employees in the New Workplace?
Savio Tovar Dias
Senior Director – Sales Engineering, Avaya
IDC Connect 8
10:55 - 11:15
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
10:55 - 11:15
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
The secret of effective teams lies in large part in the
transformation and concrete digitization of the working methods of business processes.
It is one of the essential keys that will allow them to optimize their
operation by bringing more productivity, agility and organization to make them
more efficient and collaborative.
Matt Weston
Microsoft MVP and Lead Evangelist, Powell Software
11:1511:40
End User Keynote: Managing Workforce Supply and Demand in the NHS Using Digital as a Driver of Change
Katherine Church
Chief Digital Officer - Surrey Heartlands
A conversation between IDC’s Angela
Salmeron and Katherine Church, Chief Digital Officer at Surrey Heartlands where
they will be exploring how the NHS is set up to respond to seismic change like that
brought about by COVID, and how does this differ from non-health or private sector
organisations?
11:4012:05
Platinum Keynote: Are You Ready for the Hybrid Workforce?
Oliver Cronk
Chief IT Architect, EMEA, Tanium
12:0512:30
Platinum Keynote: Beyond 'Workplace': Thriving in a Boundless World with the Cloud Workforce
Lyndon Fraser
Chrome Enterprise Specialist, Google Chrome Enterprise
In this talk, Google takes a look at the
evolution of the workplace toward a distributed model, and introduces the
technology that can empower the modern cloud workforce.
12:3012:50
IDC Connect ¦ One to One Meeting With Delegates (Parallel Sessions)
IDC Connect 1
12:30 - 12:50
Enabling Strong End User Experience for Hybrid Work Environments
Kevin Turner
Digital Workplace Strategy Lead, EMEA, Unisys
IDC Connect 2
12:30 - 12:50
Championing Productivity and Security within a Hybrid Workforce
Lyndon Fraser
Chrome Enterprise Specialist, Google Chrome Enterprise
Matthew Bennett
Chrome Enterprise Customer Engineer, Google Chrome Enterprise
Championing Productivity and Security within a Hybrid Workforce
• What challenges are you experiencing
on your IT transformation journey?
• How are the changing workforce
dynamics causing you to re-evaluate access management technology?
• What steps are you taking to mitigate
evolving threats and protect your users and applications?
• What percentage of your app stack is
currently on prem versus cloud? How are you maintaining this hybrid
environment?
• What other barriers are preventing you
from enabling your end users as cloud workers?
IDC Connect 3
12:30 - 12:50
Ready for the Next Generation of Work – Building the Right Foundation
Oliver Cronk
Chief IT Architect, EMEA, Tanium
IDC Connect 4
12:30 - 12:50
Managing the Digital Workforce for Success
Nicolas Leszczynski
Senior Solution Architect, Aternity
Lionel Johnstone
Regional Director Northern Europe, Aternity
IDC Connect 5
12:30 - 12:50
Reflecting on the past to Reimagine the Future of Work
Charles Barratt
Director Digital Workspace Pursuits, VMware
Steve McGovern
Digital Workspace Strategist, VMware
IDC Connect 6
12:30 - 12:50
When Work isn't a Place - Learn From 1650 Others and Their Modern Workspace Direction
Ruben Spruijt
Senior Technologist, Nutanix
IDC Connect 7
12:30 - 12:50
Where can AI Help Employees in the New Workplace?
Savio Tovar Dias
Senior Director – Sales Engineering, Avaya
IDC Connect 8
12:30 - 12:50
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
Matt Weston
Microsoft MVP and Lead Evangelist, Powell Software
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
The secret of effective teams lies in large part in the
transformation and concrete digitization of the working methods of business
processes. It is one of the essential keys that will allow them to optimize
their operation by bringing more productivity, agility and organization to make
them more efficient and collaborative.
IDC Connect 1
12:30 - 12:50
Enabling Strong End User Experience for Hybrid Work Environments
12:30 - 12:50
Enabling Strong End User Experience for Hybrid Work Environments
Kevin Turner
Digital Workplace Strategy Lead, EMEA, Unisys
IDC Connect 2
12:30 - 12:50
Championing Productivity and Security within a Hybrid Workforce
12:30 - 12:50
Championing Productivity and Security within a Hybrid Workforce
• What challenges are you experiencing
on your IT transformation journey?
• How are the changing workforce
dynamics causing you to re-evaluate access management technology?
• What steps are you taking to mitigate
evolving threats and protect your users and applications?
• What percentage of your app stack is
currently on prem versus cloud? How are you maintaining this hybrid
environment?
• What other barriers are preventing you
from enabling your end users as cloud workers?
Lyndon Fraser
Chrome Enterprise Specialist, Google Chrome Enterprise
Matthew Bennett
Chrome Enterprise Customer Engineer, Google Chrome Enterprise
IDC Connect 3
12:30 - 12:50
Ready for the Next Generation of Work – Building the Right Foundation
12:30 - 12:50
Ready for the Next Generation of Work – Building the Right Foundation
Oliver Cronk
Chief IT Architect, EMEA, Tanium
IDC Connect 4
12:30 - 12:50
Managing the Digital Workforce for Success
12:30 - 12:50
Managing the Digital Workforce for Success
Nicolas Leszczynski
Senior Solution Architect, Aternity
Lionel Johnstone
Regional Director Northern Europe, Aternity
IDC Connect 5
12:30 - 12:50
Reflecting on the past to Reimagine the Future of Work
12:30 - 12:50
Reflecting on the past to Reimagine the Future of Work
Charles Barratt
Director Digital Workspace Pursuits, VMware
Steve McGovern
Digital Workspace Strategist, VMware
IDC Connect 6
12:30 - 12:50
When Work isn't a Place - Learn From 1650 Others and Their Modern Workspace Direction
12:30 - 12:50
When Work isn't a Place - Learn From 1650 Others and Their Modern Workspace Direction
Ruben Spruijt
Senior Technologist, Nutanix
IDC Connect 7
12:30 - 12:50
Where can AI Help Employees in the New Workplace?
12:30 - 12:50
Where can AI Help Employees in the New Workplace?
Savio Tovar Dias
Senior Director – Sales Engineering, Avaya
IDC Connect 8
12:30 - 12:50
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
12:30 - 12:50
The Next Phase Beyond Online meetings: Adapting Business Processes and Transform the way we work in the Hybrid Workplace
The secret of effective teams lies in large part in the
transformation and concrete digitization of the working methods of business
processes. It is one of the essential keys that will allow them to optimize
their operation by bringing more productivity, agility and organization to make
them more efficient and collaborative.
Matt Weston
Microsoft MVP and Lead Evangelist, Powell Software
12:5013:15
Platinum Keynote: Build Trust with the Anywhere Workspace
Spencer Pitts
Digital Workspace Chief Technologist, EMEA, VMware
13:1513:35
SCREEN BREAK/LUNCH TIME
13:3513:50
Tech Talk 1: Radical Transformations in the Modern Workspace: It's Time to Act Now!
Ruben Spruijt
Senior Technologist, Nutanix
What does a
modern End-User Computing (EUC) enabled company look like, and why you should
care?!
In a world
of everything "as a service," the workspace is changing rapidly. It's
time to think about the Workspace of 2025. Ruben Spruijt, Nutanix Sr.
Technologist, will give his insights and unbiased opinions.
Ruben is
not afraid to make bold statements and controversial topics will be shared.
In this
session you will understand the complete EUC landscape of solutions and
directions to deliver the best employee and admin experience 2021 and beyond!
13:5014:05
Tech Talk 2: Work Experience Parity – What is it and how can we achieve it?
Kevin Turner
Digital Workplace Strategy Lead, EMEA, Unisys
Parity across the workplace is a term
that’s getting more and more interest.
In a world where work and home locations overlap, what does good look
like? We’ll look at examples of both
good and bad experiences to help understand the consequences of mistaking this
as just another buzzword.
14:0514:20
Tech Talk 3: Breaking Through the Digital Divide: Bringing Human Interactions into the Digital Workplace
Matt Weston
Microsoft MVP and Lead Evangelist, Powell Software
Join Powell
Software, global innovators in hybrid work solutions, as we discuss
how to bring office human interactions into your company's digital workplace.
In the move
to remote and hybrid work, employees can lose out on interactions with
colleagues and the company. This can lead to disconnect and disengagement. HR,
Internal comms and managers need to prevent this and fast, as remote work is
here to stay.
During this
10 minute TechTalk, Matt Weston, Microsoft MVP and lead evangelist will discuss
how to reignite connection with the power of the digital workplace:
1)
Gamification: Rewards, recognition, and fun are key to getting employees
involved and engaged in the digital workplace. We'll demonstrate how
gamification in the context of employee advocacy can build participation and
interactions.
2) Multiple
Digital Workplace entry points: Hybrid workers want to be able to do their job
from anywhere and on any device. They also want easy access to their documents
and business tools. We'll demonstrate how a digital workplace with multiple
entry points can help build interactions.
3) Office
interactions go digital: There are moments from the workday nearly everyone
misses, like the coffee break. We want to have those casual chance encounters
that were a daily occurrence in the office. With the digital workplace, it's
possible. Danielle and Matt will demonstrate with the virtual coffee machine,
which brings colleagues together for short coffee breaks.
Join this
interactive discussion to see how the modern digital workplace is built with
employee experience at the heart of it's technology.
14:2014:30
IDC Key Takeaways and Future Predictions
Angela Salmeron
Associate Research Director, Future of Work, IDC
Mick Heys
Vice President, Future of WorkSpace & Imaging, IDC EMEA
14:3015:00
End of Digital Forum ¦ One to One Meeting With Delegates
Businesses
are built on the experiences they provide, and every day millions of those
experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve
enabled organizations around the globe to win – by creating intelligentcommunications experiences for customers and employees.
Avaya builds open, converged and innovativesolutions to enhance
and simplify communications and collaboration – in the cloud, on-premise or a
hybrid of both. To grow your business, we’re committed to innovation, partnership,
and a relentless focus on what’s next. We’re the technology company you trust
to help you deliver Experiences that Matter. Visit us atwww.avaya.com.
Platinum Partner
Riverbed
Riverbed is
the only company with the collective richness of telemetry from network to app to
end user, that illuminates and then accelerates every interaction, so
organisations can deliver a seamless digital experience and drive enterprise
performance. With our thousands of partners, we provide industry-leading
unified observability and acceleration solutions to our global customers, and
together empower every click, every digital experience. Riverbed. Empower the
Experience. Learn more at riverbed.com.
Platinum Partner
Tanium
Tanium offers a unified endpoint management and security platform that is built for the world’s most demanding IT environments. Many of the largest and most sophisticated organizations, including more than half of the Fortune 100, top retailers and financial institutions, and four branches of the US Armed Forces rely on Tanium to make confident decisions, operate efficiently and effectively, and remain resilient against disruption. Tanium ranks 7th on the Forbes list of “Top 100 Private Companies in Cloud Computing” for 2019 and 10th on FORTUNE’s list of the “100 Best Medium Workplaces.” Visit us at www.tanium.com.
Platinum Partner
Google Chrome Enterprise
Google Chrome Enterprise
delivers a future-proof OS that makes it simple to work smart
and keep your business safe. Chrome OS provides a secure entry
point to the cloud, with comprehensive security protections from boot-up to
shutdown. Continual enhancements provide the latest functionality without
interrupting workflow. Low-touch maintenance, a seamless user experience, and
enhanced productivity mean lower costs, less risk, and better
results. Chrome is an enterprise-level browser with built-in security
and user policies, it keeps your employees efficient across any device or
location.
Platinum Partner
VMware
VMware software powers the world’s complex
digital infrastructure. VMware is empowering organizations to achieve the full
benefits of consumer device and application innovation with a digital
foundation that closes the gap between employee experience and security that
has been growing as the digital perimeter dissolves. VMware’s mission is to
empower businesses to take advantage of today’s cloud-based management
technologies to deliver self-service, out-of-the-box experiences that scale
across platforms, locations, and device ownership models.
Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organisations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience. Visit www.nutanix.com
Gold Partner
Unisys
Unisys is a global IT services company that
delivers successful outcomes for the most demanding businesses and governments.
Unisys offerings include digital workplace services, cloud and infrastructure
services and software operating environments for high-intensity enterprise
computing. Unisys integrates security into all of its solutions. For more
information on how Unisys delivers for its clients across the government,
financial services and commercial markets, visit www.unisys.com.
Gold Partner
Powell Software
Powell Software develops digital workplace solutions that improve the employee experience, helping companies write their own “future of work” by leveraging the talent of their entire workforce.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.
UK & Ireland
Future of Work
Navigating the Next Normal with a Human First and Purpose-Driven FoW Strategy
