target audience: TECH BUYER  Publication date: Jun 2020 - Document type: IDC PlanScape - Doc  Document number: # US46528120

IDC PlanScape: AI-Powered Knowledge Bases

By:  Hayley Sutherland Loading

Content



Get More

When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.



Related Links

Abstract


This IDC study provides business and technology leaders with a plan for implementing an artificial intelligence (AI)–powered knowledge base for their organization. It defines AI-powered knowledge bases and why they are critical for businesses today, identifies key stakeholders, and walks readers through how to set up the project for success using a real-life example.

"Workers struggle to find timely, relevant answers and solutions, even though they and their colleagues are creating more content and information every day," said Hayley Sutherland, senior research analyst for AI Software Platforms at IDC. "By using AI technologies such as machine learning and natural language processing to build an intelligent knowledge base, organizations can create a single source of truth and unified view of information and even begin to make new connections across their data."



Coverage


Do you have questions about this document
or available subscriptions?