target audience: TECH BUYER  Publication date: Feb 2021 - Document type: IDC PeerScape - Doc  Document number: # US47334620

IDC PeerScape: Practices to Build Self-Directed IT Organizations

By:  Marc Strohlein

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Abstract


This IDC PeerScape introduces the concept of self-directed IT organizations as an alternative to traditional hierarchical, command-control structures in the face of increasing business volatility. It introduces practices aimed at helping CIOs and IT executives explore the use of self-directed organizational and governance structures to make their organizations more responsive and able to deal with volatile conditions, both within and external to their businesses. IDC has identified four best practices in moving from hierarchical to self-managed organizations:

  • Establish governance processes and practices to provide an operating framework.
  • Use mission, goals, and customer focus to guide the work of individuals and organizations.
  • Start with hybrid self-directed/managed governance.
  • Tie reward structures to the business value and impact of work.

The examples are drawn from enterprise self-directed IT team governance, but these examples are all useful and needed for any CIOs seeking to create self-directed IT organizations.

"The 'age of volatility' is forcing business leaders to explore new, alternative structures and governance models that are adaptable and resilient," says Marc Strohlein, adjunct research advisor with IDC's Research Network. "One such approach is that of self-directed IT organizations where individuals define their own work, guided by the overarching mission and goals of the organization, along with the needs of their customers."



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