IDC and Appian Webinar

Building business resilience through low-code automation

July 8, 2020
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General Information


Go To Webcast Meeting


July 8, 2020


14:00 - 14:45 BST / 15:00 - 15:45 CET



Business automation has traditionally been seen primarily through the lens of efficiency and quality – and historically, the limitations of business automation technologies meant that complex, expensive and slow automation projects were reserved only for the most critical, core business processes. However modern business automation approaches and technologies enable organisations to move further, faster, and with fewer constraints. Most importantly, modern business automation approaches allow organisations to leverage automation in order to increase business agility and resilience, too. IDC’s current series of in-depth technology buyer surveys consistently show that organizations expect investment in business automation to increase as a result of the changing work practices that are being adopted because of the COVID-19 crisis.



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Key Topics


The modern business automation toolkit

  • The challenges and weaknesses historical automation tools and technologies.
  • How Third Platform foundations, AI and ML, and low-code development change the game for the economics of automation.

Building business resilience through low-code automation

  • Breaking through old assumptions about operating models.
  • The multiple dimensions of operating resilience that organisations need to support.
  • How capabilities of modern automation platforms meet the resilience challenge.


Time Event & Speakers

Welcome address from IDC and Appian

Neil Ward-Dutton
Vice President, AI and DX European Research Practices, IDC
Malcolm Ross
Vice President, Product Strategy & Deputy CTO, Appian

IDC Analyst Neil Ward-Dutton will be joined by Malcolm Ross to discuss how modern business automation approaches and technologies enable organisations to move further, faster, and with fewer constraints.


Q & A Session


In Association with

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Marine Alex

Senior Manager, Events, IDC UK

About IDC

56 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit