IDC Future of Intelligence - Nordic | Benelux

Abundance, Control and Business Outcomes

DIGITAL FORUM | May 27, 2021



Abundance, Control and Business Outcomes


Today, organizations learn and apply knowledge in silos (customers, operations, finance) and one transaction/activity/data point at a time, leading to many organizational challenges. 

What the Future of Intelligence Looks Like

Organizations will learn as a single entity and at scale by using the data generated from products, services, experiences, and ecosystems to inform and drive intelligent automation of processes. Organizations will develop a capability around the capacity to learn and acquire information, the ability to synthesize the information they need in order to learn, and the ability to apply the resulting knowledge pervasively across the organization. 

Key Aspects Shaping the Future of Intelligence

Evidence-based culture at organizations where the information at hand shapes decision making. Data scientists will combine knowledge of the algorithms with an understanding of functional goals. Organizations will offer a wider variety of experiences that demonstrate increasing value as the organization learns what is most desirable and efficient



Time Event & Speakers

Attendee login, Networking & Expo


Welcome by IDC

Charlotte Thygesen Poulsen

Vice President, Events and GMS, IDC Nordic & Benelux

The Future of Intelligence: Abundance, Control and Business Outcomes

Neil Ward-Dutton

Vice President, AI and Automation European Research Practices, IDC
The past five years have seen huge leaps in the availability of computing power, storage and networking capacity. These factors have pushed AI and real-time analytics from research topics to mainstream business opportunities. Every tech vendor now shouts about how they are using AI, and the tools to deliver intelligent business execution are readily available. How can organizations get beyond the technology hype, and ensure they get real results from the Future of Intelligence?

The Why, How and What of the Fully Automated Enterprise

Roberto Mircoli

Senior Director of Operational Excellence, UiPath

How do you eat a 175 Zetabyte Elephant? Take small bites and get started now.

Louise Skordby

Nordic Data and Technology Practice Leader, IBM

IDC's predictions for even a five year horizon paint an inspiring picture of all the possibilities for enterprises to really grab hold of AI/ML, IoT and other exponential technologies to solve major problems, tackle humanity's most pressing challenges, and create astronomical new business value in the process. The predictions paint the picture of a future where data - not just all data, but cleansed, curated, securely provisioned, trustworthy data - will be the essential fuel that drives the journey to AI. Failure to have your data house in order will be far more of a penalty than we see today. Change is not easy, but taking small steps adds up to big results. At IBM we know this because we have done it for ourselves, and we have done or are doing it for countless client partners around the world every day. In this session Louise Skordby will share experiences, considerations and approaches to have your "data house" in order, especially as it relates to Data Platforms.


Moving Beyond RPA with Artificial Intelligence - Case Story by Wrist Ship Supply

Henrik Olsen

Digital Product Excellence, Wrist Ship Supply

Roundtable Sessions (Parallel Sessions)

Session 1

10:30 - 10:45

Trustworthy and responsible AI – Europe first

Louise Skordby

Nordic Data and Technology Practice Leader, IBM

Jan Horsager

Research Director, IDC

Therése Svensson

Data Science & AI Ethics Solution Specialist, IBM

Session 2

10:30 - 10:45

The role of IT/CIO in successful automation programs

Roberto Mircoli

Senior Director of Operational Excellence, UiPath

Anders Elbak

Associate Director, IDC Nordic

Networking Break


Your automation won’t become more intelligent then you design it - Case Story by PostNord

Anne-Christine Lane

VP/Head of Analytics & Automation, PostNord

Bridging the gap from plain vanilla RPA to cognitive automation - Case Story by ING Bank

Amit Vats

Digital Workforce Evangelist - Global CoE for Robotics & Cognitive Automation, ING Bank
  • How RPA and intelligent automation evolved in the digitalization scheme of an enterprise? How to future proof your digitalization efforts and avoid scale pitfalls?
  • Why it makes sense to move from plain vanilla RPA into Cognitive RPA, which requires additional capabilities like ML, AI, NLP, etc?
  • What is the best approach for Cognitive RPA? How do we stitch different elements together, and enable non-tech colleagues to contribute?
  • Where does it best fit across enterprise tech layers and how to set up an efficient business service model?

Challenges on commercializing Automation and Intelligence - Case Story by Equinor

Marisol Angel Guzman-Montoya

Digital Center of Excellence, Equinor

Thank you for today

Charlotte Thygesen Poulsen

Vice President, Events and GMS, IDC Nordic & Benelux

Networking & Expo - the platform will remain open for 30 minutes


Platinum Partner

General Information


May 27, 2021


08:30 - 12:00 CEST

IDC European Digital Forums Platform

The IDC European Digital Industry Forums will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.



We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.



You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.



Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.



Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.



Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.

Why Attend


Get a head start on the market with insights from our leading analysts


Get inspired by visionary speakers with locally based cases


Maximize your time with insights and solutions to grow your business thanks to 1-2-1 match-made agreements with leading suppliers


Be surprised by unique network opportunities with other IT leaders

Contact Us

Jakob Jantzen

Conference Manager

+45 22 16 16 33

Peer Jensen

Sales Director, IDC Nordic

About IDC

57 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit