target audience: TECH SUPPLIER  Publication date: Feb 2023 - Document type: IDC Survey Spotlight - Doc  Document number: # AP50053122

IDC Survey Spotlight: Retailers Focus on Employee Experience in Asia/Pacific

By:  Ayush Narain

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Abstract


This IDC Survey Spotlight reveals that retailers in the region are focusing on employee experience. Retaining high-performing employees and maintaining high-quality work are key concerns. As such, the importance of empowered and engaged employees has risen, alongside increasing demand for omnichannel excellence. [I've flipped this around so that it reads better.]

This study is based on data from IDC's Retail Core Processes and Applications Survey, conducted in Asia/Pacific in May 2021 among 210 retailers.



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