Associate Director, Services, IDC Asia/Pacific
Linus Lai is a Research Director with IDC’s Asia/Pacific Services Research Group. Based in Sydney, Australia, he leads the Asia/Pacific IT Services Tracker research, which includes Project-Oriented Services and Outsourcing and Support Services across 13 countries in the region. In this role, he delivers market as well as competitive insights across the professional IT services market in Asia/Pacific covering more than 200 service providers in the region.
Linus is a founding member of IDC Asia/Pacific's Emerging Technology Advisory Council and was a recipient of three awards in IDC for country, regional, and quality contributions. In his previous role as the Head of Research in IDC South East Asia research, he developed and grew IDC's presence in the region.
Prior to joining IDC, Linus worked as an Account Manager in the BFSI sector in CSC.
Linus holds a Masters of Science from the University of Lincoln, UK.
Team: Consulting Services,
Asia/Pacific (Excluding Japan) IT Services Market 2014
Top 10 Predictions: Digital Transformation 3.0 Will Change the Paradigm of IT Services
Mayur Sahni, Chris Morris, Linus Lai, Vidhika Sehgal, Rajkumar P, Prabhitha Sheethal Dcruz
Feb 2014 - Doc # AP246096 Top 10 Predictions
This IDC study presents IDC's prediction of the outstanding trends for Asia/Pacific (excluding Japan), or APEJ, IT services market in 2014. Businesses in APEJ are faced with a binary choice — undergo the next level of digital transformat ...purchase document
The Four Pillars: How Services Firms and Providers Must Evolve to Ensure Sustainability Delivering Next-Generation Services
Jim Westcott, Gard Little, Ali Zaidi, Peter Marston, Alejandro Florean, Marianne Kolding, Vladimír Kroa, Linus Lai, Yukiharu Yorifuji, Melissa O'Brien, David Tapper
Dec 2013 - Doc # 244512 Customer Needs and Strategies
This IDC study provides IDC's view on how the four pillars (social, mobile, analytics, cloud) are shaping the evolution of the business and IT services market and industry using ongoing IDC research. This study presents IDC's analysis of ...purchase document