Associate Vice President
Linus Lai is a Research Director with IDC’s Asia/Pacific Services Research Group. He has more than 20 years of Information Technology experience in the Asia Pacific region. Based in Sydney, Australia, he leads the Asia/Pacific IT Services Tracker research, which includes Project-Oriented Services, Outsourcing and Support Services analysis across 13 countries.
In this role, he is responsible for delivering market insights, competitive analysis and consulting projects across the enterprise IT services market in Asia/Pacific, covering more than 200 service providers in the region. In addition to identifying emerging trends, new business and pricing models for cloud and managed services, Linus also drives research into end-user demands and adoption trends of technology buyers across Asia Pacific.
Linus is a founding member of IDC Asia/Pacific's Emerging Technology Advisory Council and was a recipient of three awards in IDC for country, regional, and quality research contributions. In his previous role as the Head of Research in IDC South East Asia, he developed and grew IDC's presence in the region.
Linus is frequently quoted in various publications and media outlets and is a regular presenter at industry forums, client events and strategic workshops.
Prior to joining IDC over 15 years ago, Linus worked as an Account Manager in the BFSI sector in CSC.
Linus holds a Masters of Science from the University of Lincoln, UK.
Team: Australia/New Zealand Research Team, Consulting Services,
EMC World 2016: A Modern Datacenter Requires a Modernized Service Experience
Linus Lai, Rob Brothers
May 2016 - Doc # AP41309816 Flash
At the EMC World 2016, held in Las Vegas from May 2 to 5, the theme was modernizing the datacenter. By August 2016, the largest deal in the IT industry will come to pass, with Dell Technologies and its new business-to-business (B2B) corn ...purchase document
EMC's MyService360: Enhancing the Customer Experience Through Tools and Automation
Rob Brothers, Linus Lai
May 2016 - Doc # US41231316 Flash
This IDC Flash looks at the benefits of connected technologies and the tools and automation that allow for real-time views into the health and support of critical systems. EMC Corp. has updated its offerings to include just such a platfo ...purchase document