7:30
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Breakfast & Coffee
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9:00
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Chair’s Opening Remarks
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Mick Heys
Vice President, Future of WorkSpace & Imaging, IDC
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9:10
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IDC Opening Keynote Session: Enabling a Human-first Future of Work
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Meike Escherich
Associate Research Director, European Future of Work, IDC
Andrea Siviero
Research Director, MacroTech, Digital Business & Future of Work, IDC Europe
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9:40
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Platinum Partner Keynote: Maximizing Human Potential with an Inclusive and Sustainable Workplace Design
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Immerse yourself in an insightful experience at the IDC Future of Work & AI Summit 2024, where Rakshit Ghura, SVP & Global Head of Digital Workplace Services at HCLTech, will guide a session on "Maximizing human potential with an inclusive and sustainable workplace design." This session presents a unique opportunity to gain a deeper understanding of how we are transforming the digital workplace landscape through the integration of human-centric technologies. Don't miss the chance to capture the essence of a people-first enterprise, where inclusivity and Gen AI converge to maximize human potential.
Join us at the event, where these technologies redefine workspaces as thriving environments, seamlessly merging human potential with AI to propel productivity and progress.
Rakshit Ghura
SVP & Global Head – Digital Workplace Services, HCLTech
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10:00
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End User Keynote: Reimagine The Future Of Work: Unleashing The Potential Of Hybrid Models For A Thriving And Engaged Workforce
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Picture this: a thriving, engaged workforce empowered by a flexible work model. That's the promise of hybrid work, but misconceptions often hold us back. Fear not! This session delves into the truth, debunking myths and showcasing the real advantages: happier employees, wider talent pools, and boosted innovation.
Ready to take the leap? We'll navigate your concerns, from fostering a strong company culture to ensuring seamless team collaboration. Practical strategies for building a successful, tailored hybrid model will equip you to confidently embrace this exciting future.
Join us and unlock the true potential of hybrid work – it's not just about flexibility, it's about building a more inclusive, successful workforce together. Come away with actionable steps, ready to reimagine the future of work, one hybrid step at a time.
Elizabeth Akorita
Group Deputy Director, Digital for Department for Science, Innovation & Technology and Department for Energy Security & Net Zero
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10:20
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Coffee & Networking ¦ One-to-One Meetings
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10:55
12:10
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Workshop Round 1 (Parallel Sessions)
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10:55 - 12:10
Workshop 1: Assessing & Addressing the IT Skills Gap in Europe
Leonardo Freitas
Research Manager, European Technology & Digital Skills Research, IDC Europe
Nathan Budd
Senior Consulting Manager, IDC
Ewa Zborowska
Research Director, IDC
10:55 - 12:10
Workshop 2: The Magic of Low-Code Tools: Building Adaptive Workflows for the Future!
Do you have dreams of automation but don't have the in-house resources for complex coding? Join our hands-on workshop to explore how low-code/no-code tools could help solve your business challenges, from automating repetitive tasks to building custom apps with little to no code! We'll identify real-life bottlenecks and define high-level workflows to give you actionable takeaways to optimise your business processes!
Dave Ewing
Workspace Customer Engineer, Netpremacy Ltd
Andrew Martin
Commercial Director, Netpremacy Ltd
Ben Trood
Director of Business Development, Netpremacy Ltd
Meike Escherich
Associate Research Director, European Future of Work, IDC
10:55 - 12:10
Workshop 3: Using Technology To Optimize The Office For Productivity And Employee Experience
How is your organization's digital employee experience, in reality? And when you're tasked with leveraging AI and automation for enhanced productivity, which are the most painful priorities to address? Working as peers in three quick sprints, we'll identify the most critical areas for attention and future ROI.
Max Gerrard
Director of Solution Engineering, SER Group
Douglas Cardoso
VP Products, SER Group
Jonny Watkinson
Enterprise Account Executive, SER Group
Will McInnes
Chief Marketing Officer, SER Group
Erica Spinoni
Senior Research Analyst, Digital Business & Future of Work, IDC Europe
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12:10
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Networking/Refresh/Comfort Break
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12:20
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Platinum Partner Keynote: The Changing Nature of Work Meets the Changing Nature of Business
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How should organizations evolve and adapt the new ways of hybrid working and the growth of gig-workforce all the while ensuring a human centered workplace strategy that focuses on enhanced employee experience and productivity. Learn about best practices on industrializing technology that focusses on sustainable outcomes and meeting business transformations while reducing cost to serve.
Abbas Ali Mir
Practice Director - FullStride Cloud, Europe, Wipro
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12:40
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Gold Partner Fireside Chat: Google's AI Cycle: Productivity to Creativity and Back Again
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In the 15-minute fireside chat, Netpremacy and the IDC will explore the journey of AI so far, taking a look into Google's innovative offerings. We’ll give an honest insight into where AI stands today, and investigate its potential to revolutionise workplaces whilst sharing some of the latest most pioneering features expected in the coming months.
Dave Ewing
Workspace Customer Engineer, Netpremacy Ltd
Gala Spasova
Senior Research Manager, IDC
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12:55
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Lunch & Networking ¦ One-to-One Meetings
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13:55
15:20
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IDC Connect Roundtables - 3x 25 min discussions (Parallel Sessions)
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13:55 - 15:20
Best Practices for Designing a People First, Inclusive & Sustainable Workplace of the Future
Rakshit Ghura
SVP & Global Head – Digital Workplace Services, HCLTech
Erica Spinoni
Senior Research Analyst, Digital Business & Future of Work, IDC Europe
13:55 - 15:20
Connecting the Unconnected: Empowering your Frontline
Dave Ewing
Workspace Customer Engineer, Netpremacy Ltd
Ben Trood
Director of Business Development, Netpremacy Ltd
Meike Escherich
Associate Research Director, European Future of Work, IDC
13:55 - 15:20
Overcoming AI Implementation Challenges
Manisha Singh
Practice Partner, Wipro Consulting, Europe, Wipro
Jaggi Shehbaz Singh
General Manager - Ecosystems & Partnerships/ Europe, Wipro
Asad Khosa
Sr. Consulting Partner & Europe Strategy Leader, Wipro
Ewa Zborowska
Research Director, IDC
13:55 - 15:20
People vs. the Machine: Will Automation Destroy Traditional Jobs OR Enhance Human Skills for Value-Added Roles?
Douglas Cardoso
VP Products, SER Group
Max Gerrard
Director of Solution Engineering, SER Group
Jonny Watkinson
Enterprise Account Executive, SER Group
Leonardo Freitas
Research Manager, European Technology & Digital Skills Research, IDC Europe
13:55 - 15:20
How To Use Technology To Improve Productivity And End User Experience In The Workplace
Antony Taylor
EMEA Technology and Strategy Lead for Workplace and Collaboration Solutions, Insight
Max Kaluza
Application Solutions Architect, Insight
Nathan Budd
Senior Consulting Manager, IDC
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15:20
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Coffee & Networking ¦ One-to-One Meetings
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15:45
17:00
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Workshop Round 2 (Parallel Sessions)
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15:45 - 17:00
Workshop 4 - Making the Business Case for Sustainability
Nikhil Singh
General Manager, Digital Workplace Product Management, HCLTech
Meike Escherich
Associate Research Director, European Future of Work, IDC
15:45 - 17:00
Workshop 5: Exploring The Use Cases Of AI In The Workplace
Max Kaluza
Application Solutions Architect, Insight
Antony Taylor
EMEA Technology and Strategy Lead for Workplace and Collaboration Solutions, Insight
15:45 - 17:00
Workshop 6: The Office of the Future
Gala Spasova
Senior Research Manager, IDC
Mick Heys
Vice President, Future of WorkSpace & Imaging, IDC
Nathan Budd
Senior Consulting Manager, IDC
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17:00
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Free Time
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19:30
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Pre-Dinner Cocktail Reception
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20:00
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Gala Dinner & Entertainment
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