Artificial intelligence is emerging as the most impactful jump in technology evolution since the World Wide Web. Financial institutions have been on the forefront of adopting analytics and AI and its latest evolutions such as GenAI are no exception. The potential of these new technologies to enhance productivity through automation, augment staff to focus on value-generating activities, transform customer experiences, and improve and scale analytics in risk-, compliance-, fraud-, and cybersecurity to counter adverse actions is sheer limitless.
As AI and its use cases mature, the focus is shifting toward humanizing it. This means to harmonize, optimize, and improve the way machines integrate and interact with humans. This requires nothing less than a cultural revolution going far beyond technology, but has widespread social, environmental, ethical, cultural, and regulatory implications to ensure machines will augment, empower, and improve human experiences, not replace, discriminate, or threaten them. While this sounds like science fiction, these decisions and safeguards must be taken sooner rather than later – optimally in broad consensus between regulators, financial institutions, partners, other industries and most importantly staff and customers.
Despite the risks of AI, IDC is a firm believer in the potential of AI technology provided that this is managed with appropriate governance processes to ensure ethical deployment and regulatory compliance covering data protection, intellectual property, and civil rights. The conference will therefore focus on how financial institutions adapt to the rise of machines and generate business and operational value. We will look at use cases, risks, and successful strategies to implement AI to help deliver FSI business priorities and objectives as well as to brave the headwinds life throws at FSI. This applies particularly to risks that more powerful AI and GenAI pose to the industry, considering that they can be leveraged also by malicious actors enabling them to scale and execute new types of cyber-attacks that will be even harder to detect and defend.
We build each edition of the Xchange event by starting dialogue with industry leaders, which helps us to create the best independent content. Meet the Advisory Board Members for this year!
Sven Olaf Schmidt
Director, Head International Trade Finance Operations, Commerzbank
Angela Johnson de Wet
Director, Head of Engineering, Nat West
Chief Digital Officer, Komerční banka
COO, ING Italy
Group Head of Data Science, Generali
Digital Transformation consultant in the Financial Industry
Director, Euro Banking Association (EBA)
Senior Product Manager Global Payment Solution Group Client Solutions, UniCredit
Group Data Management Officer & Strategic Business Risk Manager, Nordea
Global Lead - Future Value Proposition for Business Banking, ING
Maria Agustina Cibran
Head of IT Architecture, Council of Europe Development Bank
3, avenue Jean Monnet
At our Xchange events you will hear from IDC analysts, the experts behind our research. They will help to expand your knowledge and discover new approaches to ensure you make smarter business decisions. In addition you will hear from guest keynote speakers and experienced professionals.
The agenda is continuously updated in the lead up to the event, so please check back for the upto date speaker list.
Research Director, Head of Financial Insights Europe, IDC
Group VP, Head of Insights, IDC EMEA
Research Director for Financial Insights, IDC
Maria Adele Di Comite
Research Director, IDC Financial Insights
Research Manager, IDC Europe
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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.