IDC Digital Enterprise Forum - Benelux

Chaos Engineering revolutionised the approach to service testing to build stronger and more resilient systems. In the age of technology-led disruption & AI, building resilient and adaptable technology organisations is more nascent than ever. From strategy to execution, learn how our customers are exploiting, and not being disrupted by the constant change of the evolving cloud & AI landscape.

In this session, we will delve into how ServiceNow's AI capabilities enable organizations to make critical decisions at speed, thereby empowering them to adapt to dynamic environments with agility and precision. We will explore the key features and functionalities of ServiceNow's AI-driven decision-making, examining real-world applications and success stories that highlight its transformative impact across various industries.

Furthermore, we will discuss how ServiceNow's AI capabilities facilitate proactive problem-solving and predictive insights, enabling organizations to anticipate and address issues before they escalate. By harnessing the power of AI, businesses can not only optimize their operational workflows but also enhance the overall customer experience through personalized and responsive service delivery.

The influence of Generative AI on the technology landscape is undeniable, and for Enterprises it’s both a source of concern as it is an opportunity. Without good helmsmen, this new sea of possibilities will be hard to conquer. 

Managing value has never been more complex. Emerging tech, expanding stakeholders, and growing expectations, threats and options require a data-driven approach to managing enterprise value. Come learn how Technology Business Management (TBM) is altering value management capabilities across AI, digital, sustainability, hybrid cloud, delivery and operations.

Enterprise adoption of new technologies is usually slow. And often by design. But what should large companies do when a new technology promises unprecedented increase in employee productivity, among other benefits? Is this the time for bolder decisions? What steps can business and technology leaders already take safely today?

As organizations worldwide seek to harness the power of cutting-edge Generative AI capabilities, join us for an immersive exploration into the limitless possibilities that lie ahead. This presentation promises to equip you with invaluable insights to expedite adoption, amplify outcomes, and navigate the challenges inherent in maximizing the potential of Large Language Models (LLMs).

Picture a future where every decision is infused with intelligence, where innovation knows no bounds, and where your business thrives in the face of change. That future is within reach, and together, we can seize it.

Through real-world examples, we'll illuminate the transformative impact of AI-driven agility. From revolutionizing customer experiences to streamlining operations, the opportunities are boundless.

Additionally, we'll delve into the key obstacles that must be overcome to unlock the full value of AI. From data quality to ethical considerations, we'll provide actionable strategies to navigate the complexities with confidence.

Join us as we ignite a new era of business evolution. Let's shape a future where AI isn't just a tool—it's a catalyst for transformation. The future is now. Let's embrace it, together.