From eGovernment to the Invisible Bureaucracy: A roadmap for next-generation digital public services in the Nordics
Salesforce
Salesforce is the #1 CRM, bringing the public sector and citizens together in the digital age. Founded in 1999, Salesforce enables organizations of every size to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way.
The Salesforce Customer 360 for Public Sector is an integrated platform for public services that brings mission-critical capabilities to life - enabling relationship management, case management, team collaboration, integration, analytics and business intelligence, engagement and outreach and modern application development both within Salesforce and for third-parties. It gives decision-makers and teams a single, shared view of their customers and stakeholders so they can work together to build lasting, trusted relationships and deliver the personalized experiences that citizens have come to expect.
With thousands of customers and an ecosystem that includes over 2.5 million developers as well as hundreds of certified partners, Salesforce demonstrates how trusted, agile cloud applications help public sector organizations build trust and deliver better digital services.
Making government services more people centric is not a new aspiration. But, with fast advances in technology, socioeconomic volatility, and rising societal expectations, senior public sector leaders are reimagining the next generation of government services and operations to deliver on that promise.
Massimiliano Claps
Research Director, Government Insights, IDC EMEA
Paul Pick-Aluas
Head of Digital Transformation for Europe Public Sector, Salesforce
Claus Hansen
North Area Vice President, Salesforce
Salesforce
Salesforce is the #1 CRM, bringing the public sector and citizens together in the digital age. Founded in 1999, Salesforce enables organizations of every size to take advantage of powerful technologies—cloud, mobile, social, voice, and artificial intelligence—to connect to their customers in a whole new way.
The Salesforce Customer 360 for Public Sector is an integrated platform for public services that brings mission-critical capabilities to life - enabling relationship management, case management, team collaboration, integration, analytics and business intelligence, engagement and outreach and modern application development both within Salesforce and for third-parties. It gives decision-makers and teams a single, shared view of their customers and stakeholders so they can work together to build lasting, trusted relationships and deliver the personalized experiences that citizens have come to expect.
With thousands of customers and an ecosystem that includes over 2.5 million developers as well as hundreds of certified partners, Salesforce demonstrates how trusted, agile cloud applications help public sector organizations build trust and deliver better digital services.
Don't worry! There are plenty of other events to choose from. Simply sign up for event invitations and we'll send you a notification whenever we add a new event that matches your interests.
IT executives rely on IDC and Foundry events for discovering new ideas, trends, and solutions that drive their technology strategies. Leveraging IDC’s deep market intelligence and advisory expertise, and Foundry’s rich media brands (CIO, Computerworld, InfoWorld) and relationships, IDC and Foundry produce powerful learning and networking experiences for IT decision makers around the world.