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As organizations across the UAE and the wider region continue to explore the boundless possibilities of GenAI, they are fast realizing how it could transform the existing operating models of enterprises and CX services providers alike, making them more intuitive, effective, and efficient by automating multiple tasks.
Increasingly, CX and DX leaders are innovating, looking for insights that empower both public and private sector firms to revolutionize how they engage customers and deliver value. However, to accomplish their goals, they require a technology-agnostic, cutting-edge, and future-proof CCaaS platform that provides reliable, scalable, and secure cloud-based omnichannel solutions that are available anywhere, anytime, and on any device.
This exclusive event will feature senior analysts and executives from IDC, e& enterprise, and NICE as they share their experiences and insights into the current state of the UAE market and the latest trends and challenges around creating unique CX with AI. Join us as we discuss innovative solutions that will help you to drive back-office productivity and cut costs, enable agility, and leverage intelligence that elevates your organization's CX strategy.
