IDC Retail Insights Team

Simon Ellis

Group Vice President

Leslie Hand

Group Vice President, IDC Retail and Financial Insights

Michael Sek Pheng Yeo

Associate Research Director

Anne Paris

Research Manager, Worldwide Retail Experiential Operations Strategies

Alex Holtz

Research Director, WW Media and Entertainment Digital Strategies

Ananda Chakravarty

Research VP, Retail Merchandising and Marketing Analytics Strategies

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies

Dorothy Creamer

Research Manager, Hospitality and Travel Digital Transformation Strategies

Filippo Battaini

Research Manager, IDC Retail Insights, Europe

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Ornella Urso

Research Manager, IDC Retail Insights

Margot Juros

Research Director, Retail Technology Strategies

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By:  Ananda Chakravarty Loading

    This IDC Perspective covers the National Retail Federation (NRF) 2024 event from an analytics and AI lens. The National Retail Federation provides one of the most engaging, exceptionally mapped forums to understand retail in the modern age....
  • By:  Ananda Chakravarty Loading

    This IDC Perspective discusses the importance and benefits of "what-if" scenario planning in retail with the integration of artificial intelligence (AI)."The value of scenario planning challenges existing models and the status quo. In retai...
  • By:  Margot Juros Loading

    This IDC Tech Buyer Survey Spotlight discusses retailer plans to increase investment in modernized infrastructure technologies, including cloud, edge, and networking, to better support key priorities of becoming more data driven; delivering...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Perspective explores the transformative impact of digital payment methods on the retail landscape, delving into the widespread adoption of existing and emerging technologies, their implications for consumer behavior, and the strate...
  • By:  Ananda Chakravarty Loading

    This IDC Survey Spotlight highlights the organizational structure of retail media networks (RMNs) that are being developed combined with active staffing of RMNs by retailers. What types of business structures are being developed, and the em...
  • By: 

    • Filippo Battaini Loading
    • Jordan K. Speer Loading
    • Anne Paris Loading
    • Leslie Hand Loading
    • Margot Juros Loading
    • Dorothy Creamer Loading
    • Ananda Chakravarty Loading
    • Ornella Urso Loading
    This IDC Perspective discusses the National Retail Federation's (NRF's) Big Show and Expo 2024, emphasizing the significant role of technology in digitizing and automating retail business to keep pace with consumers' omni-channel shopping n...
  • By: 

    • John Snow Loading
    • Jeffrey Hojlo Loading
    • Jan Burian Loading
    • Rakesh Patni Loading
    • Jordan K. Speer Loading
    This IDC Tech Buyer Presentation describes a generative AI (GenAI) use case taxonomy for engineering R&D. The taxonomy includes 5 sections and a total of 18 use cases that describe various business functions for product development with...
  • By: 

    • Ornella Urso Loading
    • Sofia Poggi Loading
    This IDC Tech Buyer Presentation offers a comprehensive overview of the retail customer experience (CX) landscape as of 2024. It identifies key business priorities and challenges, encompassing both external market dynamics and internal orga...
  • By: 

    • Cristiano Quattrini
    • Filippo Battaini Loading
    This IDC Market Presentation contains IDC's European retail market trends report for 2024, which aims to provide technology vendors with an overview of the key business trends shaping the European retail industry in the apparel, footwear, a...
  • By: 

    • Leslie Hand Loading
    • Anne Paris Loading
    This IDC Tech Buyer Survey Spotlight assesses how retailers plan to invest in computer vision AI and RFID solutions to solve a wide array of store and supply chain challenges, the most urgent being shrink and loss of goods due to theft or d...

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