Program Director, Imaging, Printing & Document Solution, IDC Asia/Pacific
Maggie Tan is a Program Director for Imaging, Printing and Document Solution (IPDS) group in IDC’s Asia/Pacific. Based in Malaysia, Maggie drives the research and consulting agenda across various segments of IPDS in 14 different countries in Asia/Pacific. Specifically, she looks into how printing workflow has evolved from desktop to industrial printing from mature to emerging countries in Asia/Pacific.
Maggie has more than fifteen years of experience in the IPDS arena, particularly for Large Format Printers, Printer Consumables and Page Volume research. Prior to joining the Asia/Pacific team, Maggie was the head of ASEAN research, overlooking the research team from IT to communication research for Indonesia, Malaysia, Philippines, and Thailand.
In recognition of her leadership role and consistent efforts to uphold and improve quality in her research, IDC has awarded Maggie, the "Best Asia/Pacific Region Award for Quality Work and Timeliness" in 2001 and 2002. In 2003, she won IDC's "Asia/Pacific Knowledge Management Award" and "Malaysia Best Research Quality and Timeliness Award". In 2005, she won IDC's "Asia/Pacific Best Research Support-Country Award" and in 2006, the IDC's "Asia/Pacific Best Research Support-Regional Award".
Prior to joining IDC, Maggie has held sales positions with Hong Leong Bank, and gained research experience working with Burson-Marsteller, a well-known PR company.
Maggie holds a Degree in Commerce, with a specialization in both Economics and Marketing from University of Melbourne, Australia. She won an award for Best student in Economic Development of East Asia during her studies.
Team: Asia/Pacific Printers and Peripherals Team,
IDC MarketScape Criteria: 2015 Managed Workflow Services Hardcopy Vendor Assessment — Building on MPDS
Jacqui Hendriks, Terry Frazier, Holly Muscolino, Tobias Kleu, Maggie Tan, Jun Hua Sia
May 2015 - Doc # 256024 Insight
This IDC Insight provides a description of the market definitions and assessment criteria for the following forthcoming IDC MarketScapes::purchase document
Ricoh's Global Industry Analyst Summit —
Angèle Boyd, Mick Heys, Jacqui Hendriks, Rob Brothers, Eiji Ishida, Peter Marston, Glen Duncan, Maggie Tan
Oct 2014 - Doc # 251641 Insight
This IDC Insight discusses findings from a cross-disciplinary IDC analyst team's assessment of what we heard about Ricoh's direction in its acknowledged transformation to be services led. We look at Ricoh's offerings (services, hardware, ...purchase document