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Heather Hershey

Research Director, Worldwide Digital Commerce




  • By: 

    • Scott Tiazkun Loading
    • Heather Hershey Loading
    • Bill Latshaw Loading
    • David Tapper Loading
    • Jerry Silva Loading
    • Peter Marston Loading
    • Gaurav Verma Loading
    This IDC Market Perspective describes the key takeaways from the Infosys Analyst and Advisory Day event in Richardson, Texas, on March 7, 2024. The event focused on Infosys customers that deployed Infosys Cobalt (a set of cloud-based servic...
  • By: 

    • Rick Villars Loading
    • Ritu Jyoti Loading
    • Nobuko Iisaka Loading
    • Jennifer Hamel Loading
    • Leonardo Freitas Loading
    • Gina Smith, PhD Loading
    • Sudhir Rajagopal Loading
    • Heather Hershey Loading
    • Courtney Munroe Loading
    • Tolga Yalcin Loading
    • Peter Chahal Loading
    • Wilson Xavier Loading
    本IDC研究报告介绍IDC 2024年IT行业未来10大预测,并就IT领导者应如何提前准备提供指导。IDC全球研究副总裁Rick Villars表示:“每家IT提供商都将把AI融入到其业务的核心,投入财力、脑力和时间。对CIO和精通数字化的首席级高管们来说,这种转变有望带来数不胜数创新的AI增强型产品/服务,但也有可能让IT团队被无数宣称‘现在已搭载AI’的产品包围,加大无序追加投资和数据失控的风险。
  • By: 

    • Michelle Morgan Loading
    • Heather Hershey Loading
    • Alan Webber Loading
    • Ornella Urso Loading
    This IDC Tech Buyer Presentation describes examples of key business function use cases specific to the sales function within the IDC Generative AI Use Case Taxonomy research. IDC defines a use case as a business-funded initiative enabled by...
More results   for Analyst Research
  • 7 Predictions for the Future of Digital Commerce

    By:

    Heather Hershey Loading

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • Customer Experience Isn't Micromanagement of Customer Behavior

    By:

    Heather Hershey Loading

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • Customer Experience and the Algorithmic Shortcomings of Commerce Product Discovery

    By:

    Heather Hershey Loading

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q2 IDC Perspective Tech Buyer


More results   for Planned Research