IDC - Team Profile

Team Profile

Outsourcing

On the right you'll find analysts working on this team. Click on the name of the analyst to view his or her profile. Below is a list of the most recently published research from this team.

New Research

IDC's Top 100 Worldwide Outsourcing Deals of 2010–2012
David Tapper
May 2013 - Doc # 241098 Update

This IDC update — using IDC's BuyerPulse Services Deals database, a database containing more than 45,000 deals — provides an in-depth analysis of the top 100 worldwide outsourcing deals in 2012 as well as trending analysis of the top 100 wo...

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IDC MarketScape: Worldwide Enterprise Mobility Consulting 2013 Vendor Analysis
Ali Zaidi, Gard Little
May 2013 - Doc # 241030 Competitive Analysis

This IDC study represents a vendor assessment of the 2013 enterprise mobility consulting services through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that define success in today's ...

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Extended Analysis of Worldwide and U.S. Contracts: A Look at Rolling Four-Quarter Deal Signings (March 2013 YTD) for Outsourcing/Managed Services Engagements
Xiao-Fei Zhang, David Tapper
May 2013 - Doc # 241097 IDC Presentation

This IDC Presentation provides an extended, in-depth analysis of rolling four-quarter deal signings for outsourcing/managed services deals from April 1, 2011, to March 31, 2013, using IDC's Worldwide BuyerPulse Services Deals database, a da...

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Worldwide and U.S. Human Capital Management Applications 2013–2017 Forecast: The Cloud Spurs Continued Growth
Lisa Rowan
May 2013 - Doc # 241032 Market Analysis

This IDC study provides a sizing of the human capital management (HCM) applications market in 2012 along with a 2013–2017 forecast. Historical and forecast revenue data is shown for the total worldwide market by geographic region and by HCM...

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Worldwide Human Capital Management Applications 2012 Vendor Shares: Total Market, Core HR, Workforce Management, Recruiting, Learning Management, Performance Management, and Compensation Management
Lisa Rowan
May 2013 - Doc # 240959 Competitive Analysis

This IDC study examines the human capital management (HCM) applications market for the period from 2010 to 2012. The market for human capital management solutions remains strong, with no signs of slowing down near term. Despite much market ...

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Worldwide and U.S. Business Process Outsourcing Services 2013–2017 Forecast: Time for Customers to Reap the Emerging Benefits of Transformative and Agile BPO Services
Mukesh Dialani
May 2013 - Doc # 240860 Market Analysis

This IDC study provides IDC's forecast for the worldwide and U.S. business process outsourcing (BPO) market by key horizontals for the 2013–2017 forecast period. This study highlights key assumptions and drivers that are creating significan...

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Canadian Infrastructure Outsourcing 2013–2017 Forecast
Mark Schrutt
May 2013 - Doc # CA4SSC13 Market Analysis

This IDC study of the Canadian infrastructure outsourcing market presents IDC's market sizing and spending forecast. With the backdrop of an unstable economy ahead of us, IDC is cautiously optimistic concerning the prospects for the Canadia...

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Worldwide and U.S. Systems Integration Services 2013–2017 Forecast
Ali Zaidi
May 2013 - Doc # 240894 Market Analysis

This IDC study presents the worldwide and U.S. systems integration services forecast for 2013–2017. This document describes the market opportunities in the Americas, EMEA, Asia/Pacific, and the United States and explores the relative impact...

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The Pulse of Outsourcing, 1Q13: IDC's Quarterly Look at Rolling Four-Quarter Deal Signings
David Tapper, Xiao-Fei Zhang
May 2013 - Doc # WC20130502 Event Proceeding

This IDC Web conference provides an analysis and assessment of outsourcing deals based on a rolling four-quarter view from 1Q12 through 1Q13. When it comes to the outsourcing market, also referred to as managed services, the world of deal m...

Worldwide and U.S. IT Consulting 2013–2017 Forecast
Ali Zaidi
Apr 2013 - Doc # 240825 Market Analysis

This IDC study contains the worldwide and U.S. IT consulting spending forecast for 2013–2017. The document describes the market opportunities in the Americas, EMEA, Asia/Pacific, and the United States and explores the relative impact of tec...

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Team Members

Mark Schrutt
Director, Services & Enterprise Applications

David Tapper
Vice President, Outsourcing and Offshore Services

Mukesh Dialani
Research Director, BPO and Engineering Services

Lisa Rowan
Research Vice President, HR and Talent Management Services

Ali Zaidi
Senior Research Analyst, IT Consulting and Systems Integration

Melissa O'Brien
Research Analyst, Worldwide Contact Center Services

Rebecca Segal
VP, Global Services Markets and Trends