IDC Spending Guide

Worldwide: Future of Work - Spending Guide

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The fourth industrial revolution, fueled by technologies like cloud, AI, big data, mobile, and IoT, is propelling a digital transformation in the way we work across the globe and in every industry. Just as the first industrial revolution drove technological and social change, this revolution fosters human-machine collaboration, enables new skills and worker experiences, and supports an environment unbounded by time or physical space changes. IDC's Worldwide: Future of Work - Spending Guide sizes the technology and business dollars related to these transformations. Delivered via IDC's Customer Insights query tool, users can easily extract meaningful information about technology markets, pillars, regional adoption, industries, and use cases.

Markets Covered

This product covers the following segments of the Future of Work (FoW) market:

  • 9 regions: The United States, Canada, Japan, Western Europe, Central and Eastern Europe, the Middle East and Africa, Latin America, PRC, and Asia/Pacific
  • 20+ technology categories: Analytics and artificial intelligence; augmented and virtual reality; content and collaboration; database management; develop and assess; end-user computing enablement; endpoint devices; enterprise applications; enterprise hardware; facilities technologies; hire, track, and pay; IaaS; intelligent process automation; location-agnostic protection; managed services; other services and materials; project based; reward and engage; robotics and drones; secure enablement; software development and deployment; and support and training
  • 20+ FoW use cases: 3D and digital product design and review; adaptive skill development; advanced digital simulation; automated back-office operations; automated customer management; building infrastructure, health, and safety; collaborative robots; intelligent knowledge assist; intelligent supplier life cycle; interconnected collaborative workspace; operational performance management; optimize HCM operations; organizational structure and agility; real-time employee engagement; remote team enablement; smart identity management; strategic workplace design; and more
  • 6 technology groups: Business services, connectivity services, hardware, IT services, other services and materials, and software
  • 19 industries: Banking, insurance, securities and investment services, discrete manufacturing, process manufacturing, construction, resource industries, retail, wholesale, professional services, personal and consumer services, transportation, healthcare provider, federal/central government, state/local government, education, telecommunications, media, and utilities
  • 3 FoW pillars: Augmentation, culture, and space

Data Deliverables

This spending guide is delivered on a semiannual basis via a web-based interface for online querying and downloads. The following are the deliverables for this spending guide. For a complete delivery schedule, please contact an IDC sales representative:

  • Annual five-year forecasts by region, technology group, technology category, FoW pillar, use case, and industry; delivered twice a year

About This Spending Guide

IDC's Worldwide: Future of Work - Spending Guide provides guidance on the expected technology opportunity around this market at a regional and total worldwide level. Segmented by industry, use case, and technology component, this guide provides IT vendors with insights into this rapidly developing market and how the market will develop over the coming years.

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How Customers Use Spending Guides to Pinpoint Opportunities

Karen Massey

Research Manager, Customer Insights & Analysis

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Eileen Smith

Program Vice President, Customer Insights & Analysis

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Mario Allen Clement

Senior Market Analyst

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Amit Sharma

Research Manager, Data & Analytics

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Diego Anesini

Program Director, Enterprise and Telecom Infrastructure Solutions, Latin America

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Ko Shikita

Research Manager, IT Spending, IDC Japan

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Eman Elshewy

Research Manager, Customer Insights and Analysis (META), IDC

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Angela Vacca

Senior Research Manager, European Industry Solutions, Customer Insights & Analysis

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Xueqing Zhang

Market Analyst

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