Social Business Team

Takashi Manabe

Group Director, Software/Service Solutions, Data & Analytics, IDC Japan

Lewis Ward

Research Director, Gaming and VR/AR

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Mary Wardley

Program Vice President, Customer Care and CRM

Yoko Ono

Research Manager, Software & Services, Research, IDC Japan

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

New Research


  • By: 

    • Amy Loomis, Ph.D. Loading
    • Gina Smith, PhD Loading
    • Zachary Chertok Loading
    • Meike Escherich Loading
    • Leonardo Freitas Loading
    • Wayne Kurtzman Loading
    • Neil Ward-Dutton Loading
    • Tony Olvet Loading
    • Alicia Mokwa Loading
    • Sam Halwani Loading
    The IDC Perspective emphasizes the increasing IT skills gap affecting global organizations, with 62% of IT leaders attributing missed revenue growth to this issue. The study highlights the urgent need for businesses to plan for AI skills an...
  • By: 

    • Aly Pinder Loading
    • Gaia Gallotti Loading
    • Lavanya Jindal Loading
    • Mary Wardley Loading
    This IDC Tech Buyer Presentation describes examples of key business function use cases specific to the customer service function within the IDC Generative AI Use Case Taxonomy research. IDC defines a use case as a business-funded initiative...
  • By: 

    • Mona Liddell Loading
    • Marc Strohlein
    • Daniel Saroff Loading
    • Sue Troy
    • Dr. Ron Babin Loading
    • Laurie Buczek Loading
    • Philip Carter Loading
    • Franco Chiam Loading
    • David Clemente Loading
    • Marc Dowd Loading
    • Serge Findling Loading
    • Alejandro Florean Loading
    • Tracy Keeling
    • Finn Li Loading
    • Sandra Ng Loading
    • Niel Nickolaisen Loading
    • Tony Olvet Loading
    • Kevin Prouty Loading
    • Eric Samuel Loading
    • Go Suzuki Loading
    • Christopher Tozzi Loading
    • Rick Villars Loading
    • David Weldon Loading
    • Yukiharu Yorifuji Loading
    本IDC研究报告介绍了IDC对2024年CIO议程的十大预测。IDC CIO/CXO信息科技智库服务咨询与研究集团副总裁Daniel Saroff表示,"这十大预测构成了一份战略性框架,帮助CIO在未来五年内领导其组织度过一个加速变革和颠覆的时期。同时也阐述了IDC对IT部门将要经历的10个重大转变的展望,助力IT高管制定战略规划。"
  • By:  Wayne Kurtzman Loading

    This IDC Survey Spotlight looks at what the C-suite is asking IT executives regarding generative AI (GenAI). This document compares North America, Western Europe, and the Asia/Pacific regions and spotlights trends in the requests being rece...
  • By: 

    • Paul Hughes Loading
    • Denise Lund Loading
    • Wayne Kurtzman Loading
    • Oru Mohiuddin Loading
    • Jitesh Gera Loading
    RingCentral held its industry analyst event from February 26 to 28, 2024, highlighting 25 years of providing connected business solutions to organizations to help optimize customer and employee experiences. As the company transitions to sup...
  • By:  Yoko Ono Loading

    本調査レポートは、国内における産業向けAI(Artificial Intelligence:人工知能)映像解析ソリューションの動向について調査したものである。本調査レポートでの分析の対象は、ネットワークカメラを活用したAI映像解析ソリューションである。「産業DXは、課題解決の対象は産業現場であっても、解決手法は統計分析ツールやアプリケーションなどのITであることが多い。また、産業領域で使われている専用装置は、今後、ITやクラウドなどとのより密な連携が不可欠になる。産業領域のベ...
  • By: 

    • Karen Massey Loading
    • Ritu Jyoti Loading
    • David Schubmehl Loading
    • Eman Elshewy Loading
    • Kritika Ghildiyal Loading
    • Nicholas Guo Loading
    • Carla La Croce Loading
    • Takashi Manabe Loading
    • Heriberto Roman Loading
    • Vinayaka Venkatesh Loading
    This IDC study provides a detailed description of IDC's Worldwide AI and Generative AI Spending Guide methodology and taxonomy. This document should be used as a companion piece for IDC's Worldwide AI and Generative AI Spending Guide and al...
  • By:  Wayne Kurtzman Loading

    This IDC Market Glance offers a high-level view of the emerging collaborative ecosystem and highlights core collaboration applications; conferencing, webinar, and virtual event applications; collaboration extenders, including messaging, con...
  • By:  Yoko Ono Loading

    本調査レポートは、5G(パブリック5Gおよびローカル5G)のテクノロジー別、産業分野別の市場予測を提供するものである。「国内ローカル5G市場は、今後、海外製品が多く入ってきて、製品やサービスが多様化することで活性化する。また、グローバル市場での競争が国内にも影響することによる製品やサービスのコモディティ化が進む。国内ベンダーは、これまでは国内を中心にローカル5Gのユースケースや市場開拓に取り組んできたが、今後は、グローバル競争と海外市場を見据えて戦略を再検討すべきである」とI...
  • By:  Lewis Ward Loading

    This IDC Survey primarily summarizes the findings of IDC's 3Q23 U.S. Gamer Survey as it relates to engagement and satisfaction among Windows PC, Apple Mac, and Linux/GNU system gamers. The factors that influenced PC hardware buying decision...

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