Marci Maddox

Research Vice President, Digital Experience Strategies




  • By: 

    • Rick Villars Loading
    • Jennifer Hamel Loading
    • Mary Johnston Turner Loading
    • Neil Ward-Dutton Loading
    • Mickey North Rizza Loading
    • Marci Maddox Loading
    This IDC Survey discusses the 2024 outlook for GenAI awareness, readiness, and commitment. At the start of 2024, enterprises were fully engaged in the transition to AI everywhere. The development of investment plans and setting priorities, ...
  • By: 

    • Stanley B. Gibson Loading
    • Marci Maddox Loading
    本IDC PeerScape介绍了利用GenAI重塑CX的三种实践。“GenAI非常强大,但它是新兴事物,而客户是一项宝贵资产。睿智的领导者会把精力集中在POC上,它既能实现ROI,又能将风险降至最低,同时还能为未来更亲密的客户互动指明方向。”——IDC CIO/CXO信息科技智库服务助理研究顾问Stanley B. Gibson表示。
  • By: 

    • Laurie Buczek Loading
    • Marci Maddox Loading
    • Gerry Murray Loading
    • Roger Beharry Lall Loading
    • MaryAnn Holder-Browne Loading
    • Lavanya Jindal Loading
    This IDC Tech Buyer Presentation provides a generative AI (GenAI) use case taxonomy for the marketing function. Many organizations are testing and exploring the impact of GenAI on the art and science of practicing marketing. IDC has develop...
More results   for Analyst Research
  • AI and Accessibility: New possibilities for the Future of Work

    By:

    • Marci Maddox Loading
    • Amy Loomis, Ph.D. Loading

    Topics:

    Software, Digital transformation, Future of work

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • Future of Customer Experience impacts on Persuasive Content

    By:

    Marci Maddox Loading

    Topics:

    Software

    Planned for CY2024 Q2 IDC Perspective Tech Buyer

  • GenAI Use Cases for Marketing

    By:

    • Roger Beharry Lall Loading
    • Marci Maddox Loading
    • Laurie Buczek Loading
    • MaryAnn Holder-Browne Loading
    • Lavanya Jindal Loading
    • Gerry Murray Loading

    Topics:

    Marketing and sales operations, Marketing operations, Marketing automation, Market intelligence

    Planned for CY2024 Q2 Conference: Tech Supplier Tech Supplier


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