Going Further, Together

9:01  -  9:01
Episode 1: Fantasy vs. Reality: Opportunities in FinTech

Disruption is no longer new to the financial services industry in Asia/Pacific. They have been able to exploit the opportunities presented to them, brought about by the crisis, in the past 2 years. As financial services are going further together in 2022, what are the new opportunities in the market?

• Is FinTech a real danger to incumbents?
• What is the value of digital banking license? What will remain within the areas of traditional banking?
• The opportunities of financial services in Metaverse

9:02  -  9:02
Episode 2: Financial Services Reimagined: Platform & Ecosystem

Being part of an ecosystem is no longer a choice for financial institutions, it has become a game changer. As such, financial institutions are increasingly expanding their open banking capabilities beyond products and services to more dynamic ecosystem that can better leverage data to create better contextualized experiences. Hear the success story of Kotak Mahindra in building Kotak Cherry, a one-stop platform for millennials and new investors

• Open Banking trends in India
• Building a Kotak Cherry on a single dashboard
• Collaboration for acquisition, engagement and cross-sell

9:03  -  9:03
Episode 3: Multi-Core Transition: How to Build Modern Digital Core Capabilities

In 2022, financial institutions understand that it is imperative to move from legacy core systems to new core systems. They key question is, how to introduce modern digital core capabilities with reduced risks of failing in the process. Find out in this session why multicore is the way to go.

• Drivers of change in core systems
• Key considerations in pursuing a progressive core modernization approach 
• The "how-to" and implementing core banking

9:01  -  9:01
Episode 1: Banking on AI: Acing Your AI Success with Enterprise Strategy

Of late, AI has been the shiny new thing for many financial services institutions in Asia/Pacific. There have been interesting use cases and experiments around customer experience, personalization, credit scoring and decisioning, marketing, fraud and risk management, payments, security, operations, corporate and investment banking, wealth management, and sustainability and ESG. IDC estimates that the financial services spending on AI in Asia/Pacific (excluding Japan) will reach close to 6.4 billion by 2025 at a CAGR of 22.5%.

However, when we deep dive into the AI maturity of many institutions in the region, the depth of scalable and sustainable progress is still low compared to in the US and other more mature regions. Moreover, many institutions have missed the mark, or it has taken them too long to realize day-to-day application of AI for these functions and use cases. There is no better time than 2022 for the institutions to move beyond experiments and the early stages of AI-use to a more concerted, enterprise strategy; focused on data, people, process, and technology.

Join us for this session as IDC and Dataiku will talk about:

• Delivering measurable new value by leveraging AI in all realms of business
• Building crucial capabilities for data, people, process, and technology that will help with an enterprise-wide progress
• Implementing the most sought-after use cases for expanding your AI footprint within the organization
• Highlighting challenges that every CXO and decision-maker must proactively resolve
• Learnings and best practices from leading enterprise implementations such as Morgan Stanley

9:02  -  9:02
Episode 2: Sky’s Not the Limit When You’re on Cloud

As we see more financial institutions modernized over half of their existing applications from on- premises to the cloud for optimized accessibility. Delivering rich customer experience, mitigating business risks, future-proofing for scale are all within reach. How are financial institutions leveraging cloud to explore the opportunities in financial services and leave their footprint on the moon?

• Assessment: Selection of Applications and Workloads to Move to Cloud
• Migration: Benefits of Microservices, APIs, and Containers
• Optimizing: Cloud Resource Optimization and Leveraging Multi-cloud

9:03  -  9:03
Episode 3: How a Unified Customer Experience Drives Profitability

The past 2 years saw how financial institutions evolved the way they engage their customers. In the coming years, customer journeys can no longer be channel-specific, we will see new modes of channel interactions we have never seen.

• How are customer journeys being reimagined?
• Opportunities in driving customer profitability
• The “how-to” in reducing strategic cost and increasing revenue

9:04  -  9:04
Episode 4: Building TNEX in Light Speed: The Path to A Truly Digital Bank

Launched in December 2020, TNEX has been known to “build the bank” very quickly. How did TNEX manage to “go live” within a short period of time? What were the key factors that accelerated its time-to-market? Find out in this episode how TNEX shines brightly in this financial services universe

• Customers are at the core of TNEX – what constitutes good experience?
• Going Further, Together – how the partnership between TNEX MSB accelerates growth?
• The role of Chief Experience Officer in financial services

9:05  -  9:05
Episode 5: Cloud Adoption 2022: How You Can Be Assured of Regulatory Compliance

• Addressing the challenge of managing multiple regulators and policies across geographies
• Meeting PDPA compliance requirements
• Best practices for regulatory compliance in the cloud

9:06  -  9:06
Episode 6: Cloud Optimization: A Value-Based Approach towards the Cloud

As cloud becomes a critical foundation for collaboration and innovation, the way financial institutions manage their cloud must evolve as well. Standard Chartered Bank is one such organization that has been smart in their use of cloud by pivoting to cloud-first strategy to a value-based cloud strategy to gain a competitive edge. Hear from Standard Chartered on:

• Cloud Shifting Left: Leveraging DevOps to Improve Cloud Applications Security
• Cloud Operations: Challenges Managing a Multi-Cloud Environment
• Cloud Optimization: Successes to Share with Cloud at Scale

9:01  -  9:01
Going Further with Augmented Insurtech Ecosystems

Fermion is amongst the few Insurtech's in the world that can enable tradition insurers with ecosystem-building toolbox - that comprises of industry relationships, solutions, integration into existing ecosystems, and end-to-end financial services or banking plug-in's. 

9:02  -  9:02
Episode 2: Beyond the Horizon, Opportunities Abound

In the past two years, digital adoption has taken a quantum leap, transforming the customer experience and unlocking business growth. With the pace of acceleration set to continue, this session will uncover innovations in technology and operations for corporate and institutional banking which will propel businesses forward in a year that should recharge optimism and opportunities.

• What have been the major technology and operations shifts in corporate and institutional banking?
• What are some of the key technology and operations capabilities that Citi has introduced to support clients during this time and prepare them to leverage the opportunities ahead?
• What are the best practices in digital onboarding, implementing real-time cross-border payments and building platform businesses?

9:03  -  9:03
Episode 3: Enhancing Enterprise Communication with Video

Humanization is the new personalization. Consumers and employees alike actively seek out companies that reflect that. Even in our Digital-First Age, loyalty benchmarks are being set by organizations that adapt digital experiences in an agile way, leveraging the 'human touch' to compel action and deepen connections - both internally and externally. Join Brightcove's Greg Armshaw as he shares how you can pair data-driven content and emotional resonance with video to create seamless enterprise communications. 

9:04  -  9:04
Episode 4: Crossing Borders in the Payments Universe

The past 2 years saw a massive shift in retail customer habits in ecommerce and digital services adoptions, driving up the need for real-time payments to better integrate financial services to the day-to-day life of customers. In the next few years, we will see the rise of cross-border real-time payments, changing the equations for customer loyalty and the propositions of traditional business, such as remittance.  

• New opportunities in digital experience from a KASIKORNBANK's perspective
• How KASIKORNBANK has leveraged on the new opportunities
• Collaborating with external partners 

9:01  -  9:01
Episode 1: Move Fast, Securely: Embracing Digital Identity to Go Further

As financial services accelerate their digital transformation in the coming years, having a sound, comprehensive digital identity strategy will be a key differentiator that drive financial institutions to go further and faster. How did Standard Chartered revamp its customer experience and drive new growth with its digital identity strategy across the over 30 markets that it operates in?

9:02  -  9:02
Episode 2: The Star of SME Banking: PingAn OneConnect Bank

While digital banking has penetrated deep into the retail consumer segment, businesses and particularly SMEs have not received the same attention from financial services institutions, with their digital offerings largely still undeveloped and their unique needs being underserved. Ping An OneConnect Bank in Hong Kong has set to change that and has been one of the first banks in Asia/Pacific to launch SME solutions for it's customers through fully digital channels. In this session, they will share their journey in cracking this unique market segment and will share with us:

• What are challenges in banking faced by SMEs?
• Success metrics for SMEs in banking transformation
• How do we leverage data and alternative data sets in SME banking?

9:03  -  9:03
Episode 3: Demands For Credit: How to Be Better, Faster & Fairer

Since the pandemic, we have seen the financial services response to consumers' needs for financing with greater speed and accuracy using emerging technology and alternative data sources. Now, the challenge is for digital credit providers to remain relevant and achieve profitability in the expanded connected economy.

• How to get better and faster in credit decisioning?
• How do we turn the right data into actionable insights? Can we achieve better risk calibration, forecasting & rapid expansion?
• Going further, together with the right ecosystem partners