Determined to be Different:
How Asia’s Best Financial Institutions
Take Different Paths to Recovery

August 3 - August 7, 2020
REGISTER NOW

Determined to be Different:
How Asia’s Best Financial Institutions
Take Different Paths to Recovery

August 3 - August 7, 2020
REGISTER NOW

Determined to be Different: How Asia’s Best Financial Institutions Take Different Paths to Recovery


The 16th edition of AFSC pays tribute to this special moment in financial services by bringing a different feel to the conference that the industry has grown to love. In 2020, we unveil the most extensive and thought-provoking research into the evolution of financial services, with the power of the best IDC Financial Insights analysts. They bring their thought leadership to the market in the most creative ways for attendees to interact with their peers and leaders from the world’s best financial institutions.

 

Highlights of the 2020 Agenda

Financial Services in the New Normal:
How has COVID-19 impacted the financial services industry in Asia Pacific? What are the different capabilities financial institutions are taking to recover?


The 20 Best Banks and Insurers:
How have the leaders succeeded in
the era of digital transformation?


The 20 Best Challengers:
What challenges do
The Challengers really bring?


Humanly Possible:
How should financial institutions use
the power of intelligence to really change financial services?


The Technology Spending Agenda:
How do banks and insurers get more bang
from where they are spending their big bucks?


The Truly Modern Infrastructure:
How does the adoption of cloud, containers, DevOps, and Open Innovation continue to shift the infrastructure modernization path of leading organizations?


Agents of Innovation:
How has the Asian financial services industry become much better at innovating?


Insurance of the Future:
What is the new value of insurance in the world of digital?


IDC AFSC 2020 Agenda

Monday, August 3, 2020

Congress Day 1

Time Event & Speakers
09:00

Determined to Differentiate: New Revenue Sources and Ecosystems of 2021

Cyrus Daruwala
Managing Director, IDC Financial Insights Asia/Pacific
09:35

Determined to Get There First: Insightful and Actionable Advice from Asia’s Leading Institutions for the Different Challenges of 2020

Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific
10:10

Principles of Digital Banks’ Success

Cyrus Daruwala
Managing Director, IDC Financial Insights Asia/Pacific
Choo Soo Ching
Group Managing Director, Silverlake Digital Economy

Moderator

Cyrus Daruwala, Managing Director, IDC Financial Insights

Speaker:

Choo Soo Ching, Group Managing Director, Silverlake Digital Economy

10:45

Open Data for the Next Wave of Banking Innovations

Geoff Soon
Managing Director, South Asia, Snowflake
Shameek Kundu
Chief Data Officer, Standard Chartered Bank
Clay Miller
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Moderator

Clay Miller, Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Speakers:

Geoff Soon, Managing Director, South Asia, Snowflake

Shameek Kundu, Chief Data Officer, Standard Chartered Bank

 

11:20

Seamless Digital Customer Experience at Scale: Why it Matters?

Joyce Housien
Director, Integrated Solutions & Sales, Fuji Xerox Singapore
Tim Smith
Sales & Marketing Executive General Manager, Fuji Xerox
Sneha Kapoor
Research Manager, IDC Financial Insights Asia/Pacific

Moderator

Sneha Kapoor, Research Manager, IDC Financial Insights Asia/Pacific

Speakers:

Joyce Housien, Director, Integrated Solutions & Sales, Fuji Xerox Singapore

Tim Smith, Sales & Marketing Executive General Manager, Fuji Xerox

 

11:55

What Makes a Successful Digital Bank – Surviving, Thriving and Innovating?

Deepak Sharma
President & Chief Digital Officer, Kotak Mahindra Bank Ltd
Dhana Damodaram
General Manager, Service Management & CIO Asia Pacific, Westpac Banking Corporation
Tan Bin Ru
CEO (SEA), OneConnect Financial Technology
Michael Yeo
Senior Research Manager, IDC Financial Insights Asia/Pacific

Moderator:

Michael Yeo, Senior Research Manager, IDC Financial Insights Asia/Pacific

Panelist:

Tan Bin Ru, CEO (SEA), OneConnect Financial Technology

Deepak Sharma, President & Chief Digital Officer, Kotak Mahindra Bank Ltd

Dhana Damodaram, General Manager, Service Management & CIO Asia Pacific, Westpac Banking Corporation

 

 

12:35

Conclusion & Closing

12:40

Break

14:00

Focus Group Discussions (Parallel Sessions)

FGD 1

14:00 - 15:00

Powerful Core for Digital Transformation in the Next Normal

Hong Yea Chee
Senior Executive Vice President, Customer Engagement, Silverlake Digital Economy
Cyrus Daruwala
Managing Director, IDC Financial Insights Asia/Pacific

Tuesday, August 4, 2020

Congress Day 2

Time Event & Speakers
09:00

Automation is at the Forefront of Enterprise Resilience in a Reframed Digital Economy

Frederick L F KWAN
Global Head of Receivables & Regional Head - Asia Pacific, GLCM Technology, The Hongkong and Shanghai Banking Corporation Limited
Zakir Ahmed
Senior Vice President and General Manager of Asia Pacific and Japan, Kofax
Sneha Kapoor
Research Manager, IDC Financial Insights Asia/Pacific

Moderator:

Sneha Kapoor, Research Manager, IDC Financial Insights Asia/Pacific

Speaker:

Zakir Ahmed, Senior Vice President and General Manager of Asia Pacific and Japan, Kofax

 

09:35

Accelerating Digital Onboarding Towards A Fully Digital Enterprise

Mike Hooper
Director, Digital Transformation, APAC, OpenText
Verapat Chantaravannakul
Chief Information Technology Officer, FWD Life Insurance
Steve Shipley
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Moderator:

Steve Shipley, Adjunct CIO Advisor of IDC Financial Insights

Speaker:

Mike Hooper, Director, Digital Transformation, APAC, OpenText

Verapat Chantaravannakul, Chief Information Technology Officer, FWD Life Insurance

 

 

10:10

De-risking Digital Transformation in Financial Services: From zero-trust to zero-touch.

Nigel Thompson
Vice-President of Product Marketing, BlackBerry
Surachai Chatchalermpun
Chief Information Security Officer, Krung Thai Bank
Arpita Mitra
Senior Research Manager, IDC Financial Insights Asia/Pacific

Moderator

Arpita Mitra, Senior Research Manager, IDC Financial Insights Asia/Pacific

Speakers:

Nigel Thompson, Vice-President of Product Marketing, BlackBerry

Surachai Chatchalermpun, Chief Information Security Officer, Krungthai Bank

 

10:45

Topical Stream A: The Resilient Enterprise - Mitigating Enterprise Risks that have Risen from Current Crisis to Ensure Future Readiness

Sudhir Pai
EVP, Chief Technology & Innovation Officer, Financial Services Global Business, Capgemini
Michael Yeo
Senior Research Manager, IDC Financial Insights Asia/Pacific

Live Chat

Moderator: 

Michael Yeo, Senior Research Manager, IDC Financial Insights Asia/Pacific

Speaker:

Sudhir Pai, EVP, Chief Technology & Innovation Officer, Financial Services Global Business, Capgemini

 

11:55

Rethinking Digital Bank Offerings to Succeed in the Next Normal

Dr. Dennis Khoo
CEO-Designate, Asia Growth Bank
Eduard Fabian
Chief Technology Officer/VP, Razer Fintech
Indra Utoyo
Managing Director of Digital, Technology Information & Operation, Bank Rakyat Indonesia
Myles Bertrand
Managing Director, Mambu APAC
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Moderator:

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacific

Panelist:

Myles Bertrand, Managing Director, Mambu APAC

 

 

12:35

Conclusion & Closing

12:40

Break

14:00

Focus Group Discussions (Parallel Sessions)

FGD 2

14:00 - 15:00

Responding to Changing Customer Expectations with New Customer Frameworks

Ian Selbie
Director, Caerlee Services Pte Ltd
Handojo Triyanto
Senior Research Manager, IDC Financial Insights
Michael Yeo
Senior Research Manager, IDC Financial Insights Asia/Pacific

Wednesday, August 5, 2020

Intelligent Automation & ​Artificial Intelligence

Time Event & Speakers
09:00

From Small Steps to Giant Strides: How Asian Financial Services are Pivoting to AI for New Value

Sneha Kapoor
Research Manager, IDC Financial Insights Asia/Pacific
09:35

Topical Stream B: Analytics Throughout the 5-Stages of Recovery in Financial Services

Chulki Kim
Chief Data Officer, Shinhan Bank
Patrick Meneses
Asean Director Business Solutions, SAS
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Live Chat

Moderator: 

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacific

Speakers:

Patrick Meneses, Asean Director Business Solutions, SAS

Chulki Kim, Chief Data Officer, Shinhan Bank

 

10:45

Topical Stream C: The customer may be at the heart of your strategy, but is CX at the heart of your digital transformation?

Andrew Stevens
Global Banking & Financial Services Principal, Quadient
Joanna Tyrer
Regional President, Asia Pacific, Quadient
Victor Erico Korompis
Senior Vice President, Group Head Digital Banking Delivery, PT Bank Mandiri (Persero) Tbk
Handojo Triyanto
Senior Research Manager, IDC Financial Insights
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Fireside Chat

Speakers:

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacificc

Andrew Steven, Global Banking & Financial Services Principal, Quadient

Live Chat

Moderator: 

Handojo Triyanto, Senior Research Manager, IDC Financial Insights Asia/Pacific

Speakers:

Joanna Tyrer, Regional President, Asia Pacific, Quadient

Victor Erico Korompis, Senior Vice President, Group Head Digital Banking Delivery, PT Bank Mandiri (Persero) Tbk

 

 

11:55

Enabling a Digitally Connected Business to Transform your Data into Actionable Insights

Teresa Matheson
Senior Director, Egencia
Dr. Yuhui Yao
Group Vice President, Group Head of Data, FWD Group
Steve Shipley
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Moderator

Steve Shipley, Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Panelist:

Teresa Matheson, Senior Director, Account Management, Egencia

Dr. Yuhui Yao, Group Vice President, Group Head of Data, FWD Group

 

12:35

Conclusion & Closing

12:40

Break

14:00

Focus Group Discussions (Parallel Sessions)

FGD 3

14:00 - 15:00

Data Integration / Migration & Data – to – Digital Framework

Steve Shipley
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Thursday, August 6, 2020

Governance, Risk & Compliance in the New Normal

Time Event & Speakers
09:00

Chinese Banking Industry: Path to Recovery and Success in the Next Normal

Eric Gao
Research Director, China, IDC Financial Insights Asia/Pacific
Iris Ren
Senior Research Analyst, China, IDC Financial Insights Asia/Pacific
09:35

Data Monetization: Data as an Asset to Drive Revenue Growth

Stephen Brobst
Chief Technology Officer, Teradata
Steve Shipley
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Moderator:

Steve Shipley, Adjunct CIO Advisor, IDC Financial Insights

Speakers:

Stephen Brobst, Chief Technology Officer, Teradata

 

10:10

The Right Stance and Action Against a New Wave of Digital Fraud

James Tin
Senior Director of Global Security Solutions, F5
Kitinan Toomngern
EVP, Head of IT Security Division, Bank of Ayudhya PCL
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Moderator

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacific

Speakers:

James Tin, Senior Director of Global Security Solutions, F5

Kitinan Toomngern, EVP, Head of IT Security Division, Bank of Ayudhya PCL.

 

 

10:45

Topical Stream D: Assuring an Unshakable Data Supply Chain to Drive Better Business Outcomes in Turbulent Times

Adam Famularo
Chief Executive Officer, erwin
Sam Benedict
Vice President, Solution Strategy, erwin
Steve Shipley
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Fireside Chat: Leveraging Data in a Post-COVID world

Speakers:

Steve Shipley, Adjunct CIO Advisor, IDC Financial Insights Asia Pacific

Adam Famularo, Chief Executive Officer, erwin

Live Chat: Automating Insights with erwin Data Intelligence

Moderator: 

Steve Shipley, Adjunct CIO Advisor, IDC Financial Insights Asia Pacific

Speaker:

Sam Benedict, Vice President – Solution Strategy, erwin

 

11:55

Thriving on Data

Frank Windoloski
Vice President, Head of Insights & Data APAC, Capgemini
Johnson Poh
Executive Director - Head, Group Enterprise Artificial Intelligence, UOB Bank
Ramesh Narayanaswamy
Chief Technology Officer, Aditya Birla Capital Group
Sameer Gupta
Managing Director, Chief Analytics Officer, DBS Group
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Moderator

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacific

Panelist:

Ramesh Narayanaswamy, Chief Technology Officer, Aditya Birla Capital Group

Frank Windoloski, Vice President, Head of Insights & Data APAC, Capgemini

Sameer Gupta, Managing Director, Chief Analytics Officer, DBS Group

Johnson Poh, Executive Director - Head, Group Enterprise Artificial Intelligence, UOB Bank

 

 

12:35

Closing & Conclusion

12:40

Break

14:00

Focus Group Discussions (Parallel Sessions)

FGD 4

14:00 - 15:00

AI- Powered Transformation in Financial Services

Lee Joon Seong
Managing Director ,Applied Intelligence – Growth Markets Lead, Accenture
Steve Shipley
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Friday, August 7, 2020

Infrastructure Modernisation

Time Event & Speakers
09:00

Time to Refresh the 'Core’: Discover, Define, and Deploy the Roadmap to infrastructure modernization

Arpita Mitra
Senior Research Manager, IDC Financial Insights Asia/Pacific
09:35

Next-Generation Infrastructure for the Digital Journey in the Next Normal

David Brearley
Advisor and Chief Architect, Silverlake Digital Economy
Cyrus Daruwala
Managing Director, IDC Financial Insights Asia/Pacific

Fireside Chat:

Speakers:

Cyrus Daruwala, Managing Director, IDC Financial Insights Asia/Pacific

David Brearley, Advisor and Chief Architect, Silverlake Digital Economy

10:45

Fireside Chat Hosted by Accenture

Christian Pedersen
Managing Director, Risk & Compliance, Growth Markets, Accenture
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Speakers:

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacific

Dr Christian Pedersen, Managing Director, Risk & Compliance, Growth Markets, Accenture

 

Managing Director, Risk & Compliance, Growth Markets, Accenture

11:20

C-Suite Interview with IDC Financial Insights Best Banks 2020: DBS Bank

Sameer Gupta
Managing Director, Chief Analytics Officer, DBS Group
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Speakers:

Michael Araneta, Associate Vice President, IDC Financial Insights Asia/Pacific

Sameer Gupta, Managing Director, Chief Analytics Officer, DBS Group

 

11:55

Nurturing open APIs and extracting value from data to clarify the monetization possibilities

Duncan Eadie
Managing Director, Intelligent Cloud & Infrastructure, AAPAC, Accenture
Himanshu Shrivastava
Managing Director, Head of Digital Technology, APAC & EMEA, Global Consumer Technology, Citi
Jinsoo Yoon
Chief Data Officer, KB Bank
Clay Miller
Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific
Ganesh Vasudevan
Research Director, IDC Financial Insights Asia Pacific

Moderator

Ganesh Vasudevan, Research Director, IDC Financial Insights Asia/Pacific

Panelists:

Duncan Eadie, Managing Director – Intelligent Cloud & Infrastructure, AAPAC, Accenture

Jinsoo Yoon, Chief Data Officer, KB Bank

Himanshu Shrivastava, Managing Director, Head of Digital Technology, APAC & EMEA, Global Consumer Technology, Citi

Clay Miller, Adjunct CIO Adviser, IDC Financial Insights

 

Moderator: Ganesh Vasudevan, Research Director, IDC Financial Insights Asia/Pacific

 

 

12:35

Conclusion & Closing

12:40

Break

14:00

Focus Group Discussions (Parallel Sessions)

FGD 5

14:00 - 15:00

The Future of Challenger Banks & FinTechs

Darshiniy Selvaratnam
Senior Market Analyst, IDC Financial Insights Asia/Pacific

3 – 31 August 2020

Thought Leadership Auditorium​   (Content available 24/7)

Time Event & Speakers
09:00

De-risking Digital Transformation in Financial Services: From zero-trust to zero-touch. 

Baldeep Dogra
Director, Product Marketing (Solutions & Industry), BlackBerry
09:30

AI and CX in a Social Distancing World

Colin Priest
Vice President, AI Strategy, DataRobot
10:00

How Banking has Changed for Good: Becoming an Intelligent Financial Services Player

Michael Walker
Head of Working Capital Finance, Asia Pacific, Finastra
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific
10:30

The Market of “Me” – Customer Experience in the Digital Financial Services World.

Zohdy Rateb
General Manager, Global Account Operations, Fuji Xerox Singapore
11:00

The Future of Digital Finance Transforming Finance with Integrated Intelligent Automation

Chris Huff
Chief Strategy Officer, Kofax
11:30

Building the Digital Bank for the New Age of Finance

Tan Bin Ru
CEO (SEA), OneConnect Financial Technology
12:00

Building The Next Generation Digital Core

Andrew Tan Teik Wei
Group Managing Director, Silverlake Axis
12:30

A Modern Approach to Data Management & Sharing

Geoff Soon
Managing Director, South Asia, Snowflake
13:00

Financial Services of the Future

David Socha
Vice President, Industry & Business Consulting, APJ, Teradata
13:30

Digital Core: Now is the Time

Nick Wilde
Managing Director, Thought Machine
Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Why is 2020 unique for Asian Financial Services?

Speakers

Meet IDC’s top analysts and industry experts for the region, all under one roof.

Cyrus Daruwala

Managing Director, IDC Financial Insights Asia/Pacific

Michael Araneta

Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Choo Soo Ching

Group Managing Director, Silverlake Digital Economy

Geoff Soon

Managing Director, South Asia, Snowflake

Shameek Kundu

Chief Data Officer, Standard Chartered Bank

Clay Miller

Adjunct CIO Advisor, IDC Financial Insights Asia/Pacific

Joyce Housien

Director, Integrated Solutions & Sales, Fuji Xerox Singapore

Tim Smith

Sales & Marketing Executive General Manager, Fuji Xerox

Sneha Kapoor

Research Manager, IDC Financial Insights Asia/Pacific

Deepak Sharma

President & Chief Digital Officer, Kotak Mahindra Bank Ltd


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Contacts

Xiao Liu

Conference Producer
(Content & Speakers)

John Thomas Elavunkal

Account Manager
(Sales)

Justin Ng

Events Executive
(Registration)

Rachel Andrews

Events Executive
(Registration)

Tammy Chng

Events Executive
(Logistics/Operations)

Cheryl Goeh

Events Executive
(Logistics/Operations)

Don't miss IDC Asian Financial Services Congress 2020