The most sought-after awards in the industry – Financial Insights Innovation Awards (FIIA) 2021

Financial Insights Innovation Awards

 

The FIIA continues to recognize how well your organization’s business outcomes are realized through the novel application of IT innovations. We are keen to hear how your organization has managed to revive from these innovations in 2020 and be ready to be the fittest to win the future.

We will recognize the outstanding professionals from Asia/Pacific financial services sector by adding a new category of awards in 2021 – the Banker / Insurers / Challenger of the Year, to celebrate the achievements of the FSI leaders who have led the organisation to be the fittest by revamping, rebuilding and reinvesting.

You may download the FIIA Guidelines for more details on eligibility and categories for nominations. To submit your project, fill up the FIIA Submission Form and send it to apfiia@idc.com.

 

Submission Deadline: 28 December 2020

Announcement of Winners: 26 March 2021

2020 FIIA Winners

Best Digital Bank in Asia
DBS Bank Ltd. – SM@RT (Customer Communication Management System with Quadient’s Inspire solution)

Best Bank in Thailand
Bank of Ayudhya PCL. (Krungsri) – Digital Workflow Initiative (Change Management Program)

Best Bank in Taiwan
CTBC Bank – AIONE System (AI Underwriting System)

Best Bank in Malaysia
Maybank – CARisMa Program (Big Data & Analytics Tools for Capital Adequacy & Risk Management)



Best Digital Bank in Malaysia
Alliance Bank Malaysia Berhad – Branch-in-Tablet solution (Account Onboarding Platform)

Best Insurer in India
Bajaj Allianz General Insurance Co. Ltd – Empower U (Digital Insurance Platform)

Best New Insurer in Asia
FWD Insurance – BoardingCare (Data-driven Flight Delay Insurance)

 

Best Bank in Asia
Bank of Ayudhya PCL. (Krungsri)

Best Insurer in Asia
Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited

Asia’s Leader in Loans
CIMB Bank Berhad

Asia’s Most Innovative Bank
CTBC Bank

Asia’s Leading Partner Bank
IndusInd Bank Ltd.

Asia’s Most Open Bank
CTBC Bank

Asia’s Most Transformative Bank
Bank of Ayudhya PCL. (Krungsri)

Asia’s Most Transformative Insurer
MSIG Insurance (Singapore) Pte. Ltd.

Asia’s Most Inclusive Bank
Land Bank of the Philippines

Asia’s Most Customer-Centric Bank
DBS Bank Ltd.

Asia’s Most Optimized Bank
E.SUN Bank

Asia’s Most Intelligent Bank
Taishin International Bank

Asia’s Most Secure Bank
HDFC Bank Limited

 

BEST BANK IN ASIA/PACIFIC
CTBC Bank

ASIA/PACIFIC'S LEADER IN OPEN BANKING
Maybank

ASIA/PACIFIC'S LEADER IN INSURANCE COLLABORATION
MLC Life Insurance

ASIA/PACIFIC’S LEADER IN FINANCIAL INCLUSION
Ngern Tid Lor Company Limited

ASIA/PACIFIC'S LEADER IN CORE INNOVATION
Ping An Bank

ASIA/PACIFIC'S LEADER IN BUSINESS AUTOMATION EXCELLENCE IN INSURANCE RPA
Prudential Life Assurance (Thailand) Public Company Limited

ASIA/PACIFIC'S MOST EFFICIENT BANK EXCELLENCE
IN BUSINESS OPERATIONS

Citibank Singapore Ltd

ASIA/PACIFIC'S LEADER IN OMNICHANNEL ENGAGEMENT
Union Bank of the Philippines

ASIA/PACIFIC'S MOST TRANSFORMATIVE BANK
Siam Commercial Bank

ASIA/PACIFIC’S LEADER IN BANK-AS-A-SERVICE
YES BANK

ASIA/PACIFIC'S BEST MOBILE BANKING EXPERIENCE
Bank of Ayudhya PCL. (Krungsri)

ASIA/PACIFIC'S BEST DIGITAL WORKFORCE
Hong Leong Bank

ASIA/PACIFIC'S LEADER IN INNOVATION CAPABILITY MANAGEMENT
PT Bank Danamon Indonesia, Tbk

ASIA/PACIFIC'S LEADER IN BUSINESS AUTOMATION EXCELLENCE IN BANKING RPA
UOB

ASIA/PACIFIC'S MOST VIGILANT BANK EXCELLENCE IN GOVERNANCE, RISK & COMPLIANCE
OCBC Bank

ASIA/PACIFIC'S SMARTEST BANK EXCELLENCE IN BIG DATA & ANALYTICS
Cathay United Bank

 

BEST BANK IN ASIA/PACIFIC
DBS Bank

ASIA/PACIFIC’S LEADER IN FINANCIAL INCLUSION
Agricultural Bank of China

ASIA/PACIFIC'S LEADER IN OPEN BANKING
Citi

ASIA/PACIFIC'S LEADER IN BIG DATA STRATEGY
CTBC Bank

ASIA/PACIFIC'S LEADER IN DIGITAL FINANCIAL SERVICES
DBS Bank

ASIA/PACIFIC'S LEADER IN E-COMMERCE INTEGRATION
E.SUN Commercial Bank

ASIA/PACIFIC'S LEADER IN INSURANCE ENTERPRISE TRANSFORMATION
Great Eastern Life Assurance Co Ltd

ASIA/PACIFIC'S LEADER IN CASHLESS COLLABORATION
Hong Leong Bank

ASIA/PACIFIC’S LEADER IN CARD ANALYTICS
Krungsri Consumer

ASIA/PACIFIC'S LEADER IN RISK MANAGEMENT
MNC Financial Services

ASIA/PACIFIC'S LEADER IN SMART PAYMENTS EXPERIENCE
OCBC Bank

ASIA/PACIFIC'S LEADER IN BANK ENTERPRISE TRANSFORMATION
Standard Chartered Bank

ASIA/PACIFIC'S LEADER IN MOBILE BANKING
Taishin Bank

 

ASIA/PACIFIC LEADER IN BUSINESS AGILITY
E.SUN Bank

ASIA LEADER IN CUSTOMER EXPERIENCE
CTBC Bank

ASIA LEADER IN CUSTOMER INSIGHTS
MLC

ASIA/PACIFIC LEADER IN DIGITAL BANKING
Government Savings Bank

ASIA/PACIFIC LEADER IN DIGITAL PAYMENTS
Axis Bank Ltd

ASIA/PACIFIC LEADER IN DIGITAL TRANSFORMATION
DBS Bank

ASIA/PACIFIC LEADER IN NEXT GEN SECURITY
NN Life Insurance Company

ASIA LEADER IN RISK MANAGEMENT
CTBC Bank

ASIA/PACIFIC LEADER IN TECHNOLOGY EXCELLENCE
Hong Leong Bank Berhad

BEST BANK IN ASIA/PACIFIC
DBS Bank

 

ASIA’S LEADER IN CORPORATE BANKING
Bank Internasional Indonesia

ASIA’S LEADER IN SMART BANKING
Cathay United Bank

ASIA’S LEADER IN FINANCIAL INCLUSION
CFG Services Co., Ltd.

ASIA’S LEADER IN RISK MANAGEMENT
CTBC Bank

ASIA’S LEADER IN NEXT-GEN IT INFRASTRUCTURE
Hong Leong Bank

ASIA’S LEADER IN CUSTOMER ENGAGEMENT
MasterCard

ASIA’S LEADER IN BRANCH INNOVATION
National Australia Bank

ASIA’S LEADER IN DIGITAL BANKING
OCBC Bank

ASIA's LEADER IN MERCHANT PARTNERSHIPS
Security Bank Corporation

ASIA’S LEADER IN NEXT-GEN SECURITY
St. George Bank

BEST BANK IN ASIA/PACIFIC
CIMB Group

 

ASIA'S MOST CUSTOMER FRIENDLY BANK
Alliance Bank Malaysia Berhad

ASIA'S BEST PAYMENTS & REMITTANCE SERVICE
CIMB Bank

ASIA'S LEADER IN SMART BANKING
Cathay United Bank Co, Ltd

ASIA'S MOST DYNAMIC BANK
OCBC Bank

ASIA'S BEST MOBILE BANKING
DBS Bank (Hong Kong) Limited

ASIA'S BEST ONLINE BANKING
Alliance Bank Malaysia Berhad

ASIA'S BEST BRANCH BANKING
DBS Bank

ASIA'S MOST ACCESSIBLE BANK
POSB

ASIA'S MOST DEPENDABLE BANK
PT Bank Internasional Indonesia Tbk

BEST BANK IN ASIA/PACIFIC
OCBC

 

EXCELLENCE IN DISTRIBUTION CHANNEL MANAGEMENT
AIA Singapore

INNOVATION IN MOBILE PAYMENTS
ANZ

INNOVATION IN SOCIAL BANKING
CIMB

EXCELLENCE IN CORE BANKING IMPLEMENTATION
CIMB

INNOVATION IN CUSTOMER EXPERIENCE (RETAIL)
DBS Bank

INNOVATION IN CUSTOMER EXPERIENCE (CORPORATE)
Deutsche Bank

EXCELLENCE IN MOBILE BANKING
Krungsri

EXCELLENCE IN PRODUCT DELIVERY
OCBC

EXCELLENCE IN INTEGRATED CREDIT PORTFOLIO MANAGEMENT
Pacific Credit Card Center, Bank of Communications

EXCELLENCE IN IT DELIVERY
Siam Commercial Bank Public Company Limited

INNOVATION IN CUSTOMER ANALYTICS & BIG DATA
Ubank

EXCELLENCE IN DOMESTIC PAYMENTS
YES Bank Limited

 

EXCELLENCE IN SME BANKING
Alliance Bank

INNOVATION IN CUSTOMER ENGAGEMENT
DBS

INNOVATION IN SOCIAL MARKETING
Maybank

INNOVATION IN CUSTOMER EXPERIENCE
OCBC

EXCELLENCE IN ENTERPRISE OPERATIONAL TRANSFORMATION
Rizal Commercial Banking Corporation (RCBC)

EXCELLENCE IN RISK PERFORMANCE MANAGEMENT
Standard Chartered Bank

INNOVATION IN BUSINESS RULES MANAGEMENT
TMB Bank

PRODUCT INNOVATION
UBank

INNOVATION IN CASH DISBURSEMENTS (G2P)
UBL Omni

INNOVATION IN PAYMENTS (FINANCIAL SUPPLY CHAIN INTEGRATION)
YES Bank

SPECIAL MENTION: BUSINESS CONTINUITY WITH UNIFIED COMMUNICATIONS
Bank of Thailand

 

PRODUCT INNOVATION
Al Rajhi Bank

INNOVATION IN MOBILE BANKING
ANZ

EXCELLENCE IN SINGLE CUSTOMER VIEW
Bangkok Bank

EXCELLENCE IN BANKING 2.0
Bendigo and Adelaide Bank

PRODUCT INNOVATION (FINANCING PRODUCT)
Chinatrust Commercial Bank

SERVICE CHANNEL INNOVATION
Citigroup Asia/Pacific

EXCELLENCE IN CUSTOMER EXPERIENCE
HDFC Bank

EXCELLENCE IN CLIENT SERVICING
HSBC Asia/Pacific

EXCELLENCE IN CUSTOMER CENTRICITY
Standard Chartered Bank (Hong Kong)

INNOVATION IN ANALYTICS
Taishin International Bank

 

PRODUCT INNOVATION
ANZ

INNOVATION IN LOANS ORIGINATION
CIMB

INNOVATION IN CUSTOMER RISK MANAGEMENT
Fubon Financial

INNOVATION IN BRANCH INNOVATION
HDFC Bank

INNOVATION IN CORPORATE PAYMENTS
HSBC

CHANNELS INNOVATION
Philippine National Bank

INNOVATION JOURNEY
OCBC

INNOVATION IN PAYMENTS
Standard Chartered Bank

INNOVATION IN CUSTOMER ENGAGEMENT
TMB Bank

INNOVATION IN BUSINESS INTELLIGENCE
YES Bank

 

Don't miss IDC Asian Financial Services Congress 2021