Data and technology platforms of yesterday are no longer able to meet the need for innovation at speed today. What are the new digital-first capabilities to be mastered by Hong Kong's financial institutions?

• Principles of Customer Consent - Beneficial, Dynamic and Simple
• The Emergence of Data Monetization - Greater understanding of customers lies in greater understanding of data
• Collaborating and Partnering with FinTechs

We are seeing a continuing trend of disruptions and uncertainty to the economy for various factors from COVID, geopolitical tensions, supply chain shortage and so on. While the financial services industry keep on its journey of accelerated digital transformation, operational resiliency has become one of the top priorities for financial institutions. Agility and adaptative planning techniques beyond business continuity planning and disaster recovery are among the top priorities building responses to operational problems.

• What are the biggest challenges in achieving operational resiliency?
• 3 key areas of GRC: Enterprise Risk Management, ESG, Cyber & Technology Risk
• The must-have capabilities in GRC solutions and case study sharing

Hong Kong has taken a big dive into FinTech industry to keep up with the ever-changing customer needs and increased demands for new products and services. The crux lie in collaboration between financial institutions and FinTechs, and the building of financial ecosystems.

• What to look out for in a successful FinTech partnership?
• Measuring the success of FinTech partnerships
• Tech capabilities that facilitate effective collaboration and partnerships

Digital-first financial services is about the process of utilizing digital technologies to create new processes, products and customer experiences to meet changing market requirements and customer expectations. To keep up with the changes, FSIs have to ensure they have the foundation right - fast tracking IT modernization and being able to update and modernize the legacy for newer computing approaches in an agile, secure and efficient manner. It's not an easy journey with the complexity of the legacy that traditional financial institutions normally have. Join the session and hear from the subject matter experts from Kyndryl on the following key topics:

• Addressing the challenges that financial institutions have in Hong Kong
• Best practices to fast-track IT and application modernization
• Dos and Don’ts of application modernization

HSBC sets the pace for innovation in one area that surprisingly (or not) has been a keen listener to the changing requirements of the customer. Go where the commerce is, is the lesson here. And the use of all resources -- internal and external to the bank --  to make service to businesses worldwide so much better than before. 

• Filling the gap of current solutions and what wholesale banking customers want
• The role of FinTech solutions in the new reality of financial services for internationalizing businesses
• Is there a way for trade finance to be more proactive than reactive?
• Technology at the heart of new solution-building for business banking