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Revolutionizing MEA Telecom: How AI, 5G/6G, UCaaS, and IoT Are Shaping the Future

Uncover the total addressable market, explore forecasts, and discover the latest competitive trends in this fast-evolving technology.

Dive Into the Exciting World of META Connectivity Data

Technological advancements thrive on the foundation of networking readiness and maturity. Having reliable information at the right time is crucial for everyone’s’ success.

Enter your email now for instant access into to sample META Telecommunication Services spending data, including:

  • Telecoms Services spending forecasts by country, technology, and end-user type
  • TST usage details (subscriptions/connections) by country, technology, and end-user type
  • TST traffic details (voice, messaging, data) by country, technology, and end-user type
  • Details on average usage (ARPU) by country, technology, and end-user type
  • Competitive market share insights
  • Operators’ financials
  • Information on Joint-Ventures and Mergers and Acquisitions in the telco sector

Maximize Your Success in Middle Eastern, Turkish, and African Tech Markets!

Get ahead of the game and tap into emerging trends, find lucrative opportunities, and beat your competitors with a data-driven approach!

Now is the Perfect Time to Dive Into the IT Spending Primer for the Middle East, Türkiye and Africa

While GenAI initiatives take the corporate world by storm, understanding regional impacts is critical for your leaders and teams to succeed. Dive deep into regional tech trends, market sizes, forecasts, and more with IDC Data & Analytics.

Enter your email now for instant access to sample IT market and spending insights, including:

  • Economic insights and impacts on IT spending
  • Top priorities of CIOs and IT investment insights
  • Impacts of market shifts on channel partners
  • Other predictions and key trends to watch in the region

Maximize Your Success in Middle Eastern, Turkish, and African Tech Markets!

Get ahead of the game and tap into emerging trends, find lucrative opportunities, and beat your competitors with a data-driven approach!

Now is the Perfect Time to Dive Into the IT Spending Primer for the Middle East, Türkiye and Africa

While GenAI initiatives take the corporate world by storm, understanding regional impacts is critical for your leaders and teams to succeed. Dive deep into regional tech trends, market sizes, forecasts, and more with IDC Data & Analytics.

Enter your email now for instant access to sample IT market and spending insights, including:

  • Economic insights and impacts on IT spending
  • Top priorities of CIOs and IT investment insights
  • Impacts of market shifts on channel partners
  • Other predictions and key trends to watch in the region

Drive Growth in Middle East, Türkiye and Africa Tech Markets with IDC Data

Learn How – Our experts are waiting to connect with you!

Fading Recession Risks Have Different Impacts Across Regional Tech Markets

IDC Data & Analytics is your gateway to winning your Middle East, Turkey and Africa tech market opportunities! This market is experiencing remarkable growth, with a nearly 10% increase this year. Instantly access the tech world’s highest quality, continually maintained datasets—covering the most markets with the most details—and power your analysis and decision-making with more confidence than ever.

All you need is the right insight and a proactive approach driven by data. Ready to talk with an expert? Please complete the form and a member of our team will be happy to assist you further.

Explore Middle East, Türkiye and Africa Tech Market Trends powered by IDC Data & Analytics

Get Black Book Primer Explore Middle East, Türkiye and Africa Tech Market Trends powered by IDC Data & Analytics

Get ICT Industry Primer Explore Middle East, Türkiye and Africa Industry Opportunities and Insights powered by IDC Data & Analytics

Get Telecom Services Primer Explore Middle East, Türkiye and Africa Telecommunication Market Dynamics by IDC Data & Analytics

Get AI and Gen-AI Spending Primer Explore Middle East, Türkiye and Africa AI and GenAI Technology Forecast and Use Cases powered by IDC Data & Analytics

Get Software/Cloud Primer Explore Middle East, Türkiye and Africa Software and Cloud Forecast and Use Cases powered by IDC Data & Analytics

Telecoms, the foundation of digital & AI impact

Opportunities for telecom operators, suppliers and partners

Connectivity is the foundation upon which impact from digital and AI technology transformation is built. Yet today’s telecom operators are challenged to improve their service offering, deliver growth in shareholder returns, and to modernize their networks and IT systems. We support all parts of the industry ecosystem to identify their path to success in a disruptive landscape, and to accelerate their service and technology roadmaps.

IDC’s META Telecom research helps customers:

  • Understand shape and dynamics of the META telecom market through our team of over 40 experienced analysts dedicated to building qualitative and quantitative telecom market insights
  • Grasp the evolving landscape of buyer demand for mobile, fixed, IoT, UCC/CC, professional and emerging telecom services
  • Develop deep insight into the telecom supplier base across services, operations (OSS/BSS), network and compute infrastructure

IDC’s Telecom Framework

Our analyst team engages every corner of the telecom ecosystem, tracking, validating, and guiding the industry from strategic vision to implementation. The approach is lead through regular engagements with telecom operators and suppliers ranging from strategic workshops and industry events, to more informal client inquiry requests.

  • The Telecom Services Tracker and Device trackers give clients deep quantitative insights into past, present and future demand for telecom services.
  • Custom research and advisory projects that help our clients Plan where to play, how to win, and how to execute with rigorous data, insight and advisory methodologies; build Market awareness and leads with custom content marketing assets; and drive Sell and go-to-market acceleration with sales and partner enablement solutions.
  • IDC’s experienced analysts regularly present to the market at industry leading events like MWC and DTW, global vendor flagship events, and in more intimate face-to-face and virtual settings with client executives and their customers.

IDC’s META Telecom Offerings

Learn more about Telecom from our experts.

Research programs

IDC’s META Telecom research offers thought leadership and advice on key challenges organizations face when building business strategies and implementing these technologies. Research includes:

Telecom transformation:

Services:

Infrastructure:

Learn more about IDC’s META Telecom research

Sustainability is a top business priority for many organizations

Creating business value through sustainability

Business leaders in META are faced with mounting pressures: Investors, customers, employees, and regulators are demanding that they operate their businesses in a more responsible and sustainable manner. They are not only being held accountable for their company’s financial performance, but increasingly are also expected to minimize the impact of their business operations on the environment and have a positive impact on society.

IDC’s META Sustainability research helps customers:

  • Understand the regulatory landscape on sustainability in EMEA and the implications for the tech industry
  • Understand the competitive environment in EMEA for sustainable and sustainability-enabling IT products and services.
  • Understand IT buyer demand and vendor perception in EMEA countries and industries for sustainability-related IT products and services and for investment plans into sustainability initiatives.
  • Demonstrate the sustainability/ESG related business and economic impact that vendor solutions have.

IDC’s Sustainability Framework

IDC’s Sustainability Framework differentiates 3 key sustainability impact zones, identifies the most important sustainability domains, as perceived by the demand side; and defines individual solutions as they relate to specific elements of information and communication technology:

  • Sustainable ICT — focusing on the sustainability-related footprint of ICT
  • ICT Solutions for Sustainability — enabling ICT solutions that help organizations transform their operations and achieve their sustainability-related objectives the competitive environment in EMEA for sustainable and sustainability-enabling IT products and services.
  • ICT Services for the Sustainable Enterprise — helping organizations transform their business models, facilitate organizational and cultural alignment, achieve operational excellence, and master investor-grade ESG reporting

IDC helps organizations:

  • Understand the key trends, competitive landscape and market opportunities for sustainable and sustainability-enabling IT products and services through forecasts, buyer perception data, and vendor assessments
  • Gain insight on IT buyer demand and vendor perception through end-user surveys that focus on different industries, personas/functions, and geographies
  • Create effective messaging and sales enablement around the sustainability related impact of their technologies and professional services, e.g., through ESG business value studies and economic impact models/functions, and geographies
  • Assess maturity levels of organizational approaches and IT solutions related to sustainable transformation.
  • Create effective sustainable business, IT and go-to-market strategies to address a changing regulatory environment, customer and consumer demand, and investor pressure.

IDC’s AI, Automation, Data and Analytics Offerings

Learn more about AI, Automation, Data and Analytics from our experts.

Research programs

IDC’s AI, Automation, Data and Analytics research offers thought leadership and advice on key challenges organizations face when building business strategies and implementing these technologies.

Research includes:

Learn more about IDC’s META Sustainability research

Explore IDC resources

IDC is committed to helping our customers make informed decisions through timely analyst insights and unmatched data.

Explore all resources

Data and Analytics Telecom Services

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We value our employees

As the world’s leading provider of technology intelligence, industry analysis, market data, and strategic and tactical guidance, we can’t afford to wait for things to happen. That’s why our people are the industry’s most forward thinking.

Sharpen your talents and work with the best in the industry

A career at IDC enables you to sharpen your talents, working with some of the most recognized professionals in the industry. Come join our team of intelligent, collaborative and passionate individuals, just like you. Learn more about our culture and why IDC is a great place to work.

Our greatest assets are our people

IDC cares about its employees and the community, and we are dedicated to making IDC a rewarding experience for everyone who joins our team. Words our employees most frequently use to describe working at IDC include Innovative, Friendly, Entrepreneurial, and Supportive.

Internship Program

We offer bright and motivated students and opportunity to gain real-world experience while making significant…

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Reward & Recognition Program

IDC’s Reward and Recognition Program has been designed as a comprehensive reward system with the aim of reaching all of IDC’s diverse workforce.

Mentor Program

The IDC Mentor Program is one way IDC supports collaboration, professional development and sharing of best practices for our employees.

Training and Development

IDC believes in investing in our employees through ongoing education. Although IDC offers analyst and sales training, the majority of our training programs are coordinated by IDG, our parent company…

IDC Cares

IDC cares about our employees, clients, and our community. We have a committee of dedicated employees whose mission is to support our communities and charitable causes while…

Values

IDC employees represent a diverse group of cultural, educational, and professional backgrounds. In addition, we possess a core set of characteristics and values, which include…

Committed to employees and their family

IDC’s benefit package reflects our commitment to our employees and their families, and is designed to enhance both career and life. Effective date of hire, the plans are comprehensive and flexible, recognizing individual choice to meet unique needs. The information included is a summary of the benefits available.

Health

IDC offers employees a healthcare program that protects them with sound medical, dental, vision, and prescription benefits. This coverage is designed to provide protection for employees and their dependents when care is needed. Healthcare choices include PPO options as well as an HMO option, depending on the employee’s state of residence.

Flexible Spending Account

A Flexible Spending Account (FSA) is an account to which employees may contribute pre-tax dollars to pay for medical and/or dependent care expenses that are not covered under the provisions of the current benefit plan. IDC offers 3 types of accounts: Medical, Limited Purpose, and Dependent Care.

Leaves of Absence & Disability

IDC understands that events occur in employees’ lives that require them to be away from work for a period of time – sometimes unexpectedly. To that end, we offer comprehensive leave of absence and disability programs to protect our employees, both medically and financially, in the event a leave is required.

Life Insurance

IDC offers our employees a comprehensive life insurance program to protect their financial resources and their families…

Retirement Plans

IDC helps our employees plan for a financially secure future and retirement through a 401(k) Plan.

Paid Time Off & Holidays

Everyone could use a little rest and relaxation. Our employees work hard so we give them what they need through our generous vacation and holiday schedule.

Work/Life Balance

IDC provides work/life balance programs for the health and well-being of our employees and their dependents. The programs are free and are designed to help employees balance the many demands of their work and personal lives.

Perks @ Work

It’s the little extras that make a big difference. IDC offers our employees many benefits that take them the extra mile. The benefits listed are dependent on work location.

What our employees say

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Ramon Llamas

Research Director

What has been the most unique experience or day you’ve had at IDC?

Presenting at Directions. It’s a lot more than just going up on stage and talking through 15 – 20 slides in 35 minutes. The preparation, rehearsal, and delivery all take on a life of their own the closer we get to Directions, and everything gets magnified 100x when you’re on the main stage. I’ll say this much though: it’s also one of the most thrilling experiences I’ve had.

If you had to describe IDC in three words, which would you choose?

I’m going to go with three phrases: Forward-thinking, Sound expertise, Insightful analysis.

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Jitesh Ubrani

Research Manager

What has helped make you successful at IDC?

A great set of colleagues with varied backgrounds, each being highly supportive and inspiring.

What is your favorite part of your job?

The perfect mix of autonomy and teamwork. It’s rare to have such an opportunity at any other job.

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Eric Newmark

Group Vice President/General Manager

What do you enjoy most about working at IDC?

I am an entrepreneur at heart, and unlike many companies that dictate a narrow path for employees to follow, IDC both encourages and rewards out-of-the-box thinking and entrepreneurism as a key attribute of analyst success.

What qualities do you think it takes to be successful at IDC?

People that succeed at IDC are highly self-motivated, well organized, out-of-the-box thinkers, who appreciate teamwork, have an innate love for technology, and are not afraid to wear several different business ‘hats’ simultaneously.

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Kim Schuberthan

Director, Enterprise and Industry Customer Success

What do you enjoy most about working at IDC?

There are many great things about working at IDC. First and foremost is the ability to learn something new. With the world of technology constantly changing, every day is a learning experience. I feel extremely fortunate to work with amazing people, both colleagues and IDC clients as well.

What is your favorite part of your job?

In this role, there are no two days that are exactly the same. Each day I am faced with a new challenge or opportunity to learn and grow from. That is the favorite part of my job, in addition to the wonderful clients and colleagues that I work with each day!

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Lidice Fernandez

VP, WW Enterprise Computing Trackers and Americas Data & Analytics

What do you enjoy most about working at IDC?

The people!! It is amazing to be able to work with so many talented analysts and learn from them, as well as the opportunity to work with the companies that are shaping the IT world.

What qualities do you think it takes to be successful at IDC?

Willingness to learn, organization, respect to others, and team work are key to be successful at IDC.

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Suzanne Denton

Sales Operations Manager

If you had to describe IDC in 3 words, which would you choose?

Entrepreneurial, Imaginative, Stimulating

What has helped make you successful at IDC?

IDC offers many opportunities for career development. I was lucky enough to be selected for the Mentor Program during my first year of employment. IDC matches you up with someone in a different department, which is a great way to learn about other aspects of the IDC business that you may not be aware of. I was lucky enough to be partnered with a wonderful mentor, and she continues to be a key part of my daily life at IDC, for guidance and as a sounding board for new ideas, even after 10+ years.

IDC is an equal opportunity employer

Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. IDC participates in E-Verify. We will provide the Social Security Administration information from each new employee’s I-9 to confirm work authorization.

Accessibility assistance

If you have a medical condition or disability and need a reasonable accommodation for any part of the employment process, call 508-935-4441 and leave a message describing the nature of your request and providing your contact information. IDC will only respond to inquiries concerning a request for reasonable accommodation from individuals who are unable to complete our online application. Please direct all other employment related questions to IDC Human Resources staffing team at 508-935-4099.

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Research methodologies

At IDC, we recognize our obligation to maintain objectivity, integrity, and independence in all of our research and analysis. Our analysts employ rigorous methodologies to ensure consistency and accuracy across our research products, coverage areas, and geographies.

Tech buyer methodologies

Our research methodologies empower the Tech Buyer community to make informed decisions that minimize risk and reduce implementation time while staying on top of critical trends. Explore our Tech Buyer research documents below.

Understand business requirements and technology options

Track the adoption of emerging technologies and their projected impact on tech buyer strategies.

IDC Futurescape

Ten Predictions from IDC for the next 5 years to help you identify issues in a three-year planning cycle.

Value: Understand the timeframe and magnitude of technology change and evaluate IT initiatives’ business value.


IDC Market Glance

High level document (30,000-foot level) that captures the key segments in a technology market, and within each category significant companies.

Value: Understand key segments and companies within each, consistently with transparent methodology.


IDC Perspective

A report that focuses on a solution with a situation overview, key takeaways, and recommended actions.

Value: Provide insights and guidance into solutions and challenges faced by tech buyers.


IDC Survey Spotlight

A two-sided PowerPoint capturing key tech buyer related survey data and then providing observations and insights on its application to tech buyers.

Value: Short, concise data and insights to drive decisions and provide a peer perspective.


IDC Techbrief

Outlines of new technologies that provide analysis of benefit, risk, adoption rate and costs.

Value: IDC TechBriefs quickly bring you up to speed on new technologies.


IDC TechScape

Classifications of emerging technologies by their impact and peak adoption timeframe.

Value: IDC TechScapes help you mitigate risk in new technologies adoption by helping you align strategy and risk tolerance.


Create strategy for technology initiative

Assess organizational maturity and readiness for technology initiatives with guidance on business cases and IT investments.

IDC MaturityScape

Roadmap of 3-5 dimensions / maturity levels for technologies and targets for maintaining competitiveness or achieving industry superiority.

Value: Provides a framework for technology strategies and identifies elements to address while aligning them to business goals.


IDC MaturityScape Benchmark

Objectively compares peer classes and classifies emerging technologies by their impact and peak adoption timeframe.

Value: Benchmarks help you compare where you are relative to peers, making it easier to build a consensus around technology priorities.


IDC Planning Guides

Aggregation of multiple research reports into a guide to help organizations delivery technology.

Value: Curates and connects research report to create a holistic approach to a solution.


IDC PlanScape

Outlines of new technologies that define approaches, key players, benefits, risks, timelines, resources, and likely business outcomes.

Value: Helps you architect and prepare the case for technology initiatives that are aligned with business goals, scoped to succeed, and properly resourced.


IDC Tech Buyer Presentation

A presentation discussing a technology or solution accompanied by supporting data.

Value: Easily digestible and reusable insights, observations, and data to provide organizations with a quick understanding of a subject and drive action.


Implement a technology initiative and optimize

Examine how tech buyer organizations are implementing technology initiatives with insight into use cases and best practices.

IDC Innovator

Presents suppliers using innovative technologies, approaches, or business models.

Value: Speed vetting of suppliers by singling out the most innovative practices and vendors.


IDC Marketscape

An unbiased consistent methodology to assess technology supplier offerings and strategy.

Value: Assessing vendors with a consistent transparent methodology speeds time to a short list and mitigates risks.


IDC PeerScape

An IDC PeerScape identifies peer business practices to emulate or avoid.

Value: Allows you to focus on practices with the most impact on success, driving business value.


IDC Productscape

Compares stated features of products in a category.

Value: Reduces effort in assessing technology vendor fit to organizational requirements.

 


Tech supplier methodologies

IDC’s unique research model captures the nuances of local and regional markets while adhering to a consistent set of methodologies that strengthen and differentiate our global coverage. Explore our Tech Supplier research documents below.

Identify technology trends and market opportunities

Optimize decision making with insights into technology trends, buyer intention, market size, and competitive landscape.

IDC Survey

Survey-driven analysis of technology, business, and market trends.

Provides technology suppliers with survey-based insights and actionable advice to better inform decision making.


IDC Survey Spotlight

Succinct, data-driven insight and analysis of technology and business trends.

Helps inform and improve tech supplier planning by providing critical and timely insights into technology and business trends.


Market Analysis Perspective (MAP)

Concise technology market views complemented by analyst insight into the impact of future trends.

Helps tech suppliers better:

  • Assess market opportunities
  • Identify competitive landscapes
  • Optimize go-to-market strategies
  • Define market strategies and road maps
  • Analyze leading market indicators

Market Forecast

Forecast of a single market or group of related markets.

Helps tech suppliers identify future opportunities and build growth plans by providing insight into:

  • Market size
  • Market drivers
  • leading market indicators

Market Presentation

Content that may have been delivered at public forums, such as conferences and events, or for client presentations.

Insights into tech buyer strategy planning and technology initiatives.


Taxonomy

Taxonomy that identifies industry terms and tracks, segments, and forecasts technology markets.

Helps tech suppliers identify opportunities and refine strategies by providing a comprehensive view of a technology marketplace.


Understand the competitive landscape

Improve competitive position with detailed insight into market share and competitive positioning.

IDC Market Glance

View of tech market landscapes that include competitive positioning, adjacent segments, and potential partner opportunities.

Helps technology suppliers assess market opportunities and identify where their organizations fit into the competitive landscape.


Market Share

Market size, regional allocations, platform split, and summaries of vendor shares for the recently completed period.

Helps technology suppliers analyze competitors and promote market leadership.


Technology Assessment

Analysis of an emerging or established technology.

Insight into the potential impact of emerging or established technologies on products and markets.


Vendor Profile

In-depth analysis of a single company, a group of companies, or a company division focused on a particular market.

Provides tech suppliers with insight into other companies’ product or service offerings, go-to-market strategies, business performance, market positioning, and future opportunities and challenges.


Track and react to evolving market trends

Stay on top of technology and industry developments to continually refine market strategies.

IDC Link & IDC Blink

IDC Links offer timely insight into important market trends and events in a short opinion piece.

IDC Blinks offer shorter written content, accompanied by a two-minute analyst audio opinion.

Helps tech suppliers adjust and refine business decisions based on IDC’s analysis of product and financial announcements, mergers and acquisitions, and other impactful events.


Market Note

Analysis of an industry event, new product or service, company announcement, development or fast breaking news.

Helps tech suppliers anticipate and plan for the business and market impacts of industry developments.


Market Perspective

Analysis of key market developments.

Provides tech suppliers with insight into key issues and topics, including:

  • Competitive environments
  • New business models
  • Partner and channel strategy
  • Innovation and market opportunity
  • Enterprise strategies
  • Regulation
  • Socioeconomics

Do you have more questions about what IDC can do for you?

IDC Leadership

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Crawford Del Prete

President of IDC since February 2019. Prior to his current role, he served as IDC’s Chief Operating Officer.

Management team

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Jyoti Lalchandani

Group Vice President & Regional Managing Director, MEA

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Ranjit Rajan

Vice President Research, MEA

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Cecile Masquelier

Senior HR Business Partner

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Ronita Bhattacharjee

Vice President, Conferences, MEA

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Prateek Shah

Vice President Sales, MEA

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Sheila Manek

Associate Marketing Director, MEA

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Mark Walker

Associate Vice President Data & Analytics, MEA

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Nagia El Emary

Country Director, Egypt

Learn more about how IDC can help with your mission-critical priorities.