target audience: TECH SUPPLIER  Publication date: Mar 2024 - Document type: IDC Survey Spotlight - Doc  Document number: # US51910124

Procurement Business Process Services DX Initiatives: Intelligent Contract Use Cases

By:  Alison Close Loading


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This IDC Survey Spotlight examines how global enterprises plan to use digital technologies for intelligent contracts over the next one to three years. This includes using technology for automating call-offs and SLAs, condition term/condition discovery, contract authoring/signatures, and continuous monitoring. Intelligent contract is defined as one of the seven core programs in IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Procurement (IDC #US51213122, September 2023).

Data depicted in this IDC Survey Spotlight is from IDC's 2023 Worldwide ServicesPath Survey, September 2023 (n = 187). Survey respondents include line-of-business and IT roles across industries and companies of 1,000+ employees. These respondents also indicated that procurement business process services (outsourcing of procurement activities associated with a company's need to obtain goods/services to manufacture a product or operate an organization) was the most strategic in achieving their goals over the next two years.


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