Sustainable Strategies and Technologies for Retailers, Part II: Product Design & Lifecycle Management
Strong Analytics Enable Frictionless Customer Journeys in Retail
By 2023, 80% of the top 2000 retailers will implement buy now, pay later (BNPL) to improve conversion rates and increase basket size by average of 25%.
IDC Retail Insights' works with retailers to create exceptional, immersive customer experiences that engage and allow the customer to discover, evaluate, select, and transact in a frictionless manner.
Its global team of analysts, with decades of industry experience, advise retailers how to transcend the focus on "transaction" to a focus that blends connected technology with an elevated customer experience.