Canadian Communication Team
New Research
This IDC Perspective discusses the impact of GenAI on organizations, job roles, and skills development. It highlights how GenAI can automate repetitive tasks, support decision-making, and facilitate AI integration and maintenance. The docum...
This IDC Perspective discusses IDC's Future of Digital Infrastructure framework, updated for 2024, that provides enterprise decision-makers with an updated view on how emerging innovations and disruptions across the digital infrastructure l...
This IDC study evaluates worldwide digital adoption platform (DAP) vendors along a set of strategic and capabilities-based criteria to help tech buyers arrive on choosing a DAP provider that fits their organization. Faced by growing IT skil...
This IDC Survey Spotlight examines how employee experience (EX) impacts customer experience (CX). When client data is accessible and insightful, employees can deliver valuable experiences to customers and feel valued themselves, improving t...
This IDC Survey Spotlight answers the following question: How are organizations offsetting labor shortages using automation technologies? In today's fast-paced and data-driven business world, automation is transforming the way companies inn...
This IDC Survey Spotlight reveals that enterprises are leveraging digital adoption platforms (DAPs) primarily to accelerate onboarding, reskilling, and upskilling employees. This correlates with the results from IDC's 2023 Future of Work Su...
This IDC Survey examines trends in the future of work for 2024. IDC's research on the future of work continues to explore how this work transformation will have an impact on automation and augmentation of work, work culture and leadership, ...
This IDC Survey aims to provide technology vendors with an overview of the key business trends shaping the future of work and manufacturing industry in 2024. Manufacturing companies need to adapt to new technologies, processes, and new ways...
The IDC Perspective discusses the adoption and impact of generative AI (GenAI) across different regions, including North America, Europe, Asia/Pacific, and Japan. It highlights the regional drivers, challenges, and opportunities in GenAI ad...
This IDC Market Presentation explores IDC Canada's predictions for the Canadian market in 2024 and was originally presented as a web conference on December 7, 2023. The focus and momentum around GenAI will continue in 2024 with every indust...
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