IDC Retail Insights
Retail in a Purpose-led World
IDC
Retail Insights
The Retail industry has entered a new shopping paradigm, a landscape in which old dynamics have been made redundant. Retailers need to assert a sense of purpose with consumers, redefine a role within their partners ecosystem, and rethink operations to be ethically, environmentally, and financially, sustainable.
Retail in a Purpose-Led World
Retailers face demanding customers, greater accountability towards society, growing competitive pressure and tighter margins. Operating with a sense of purpose becomes key for retailers to define who they are and what they stand for in the eyes of customers, partners, competitors, and society. In defining their sense of purpose, retailers should consider the key priorities of customer lifetime value, online-offline integration, and smart supply chain. Find out more about retail business and technology trends, challenges, goals, priorities, and actionable insight to succeed in today’s purpose-led world.
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